Pump Alarms/Warnings/Alerts On Devices - Animas OneTouch Ping Owner's Booklet

CHAPTER 6 - TROUBLESHOOTING YOUR ONETOUCH
There are a series of pump alarms, warnings, and alerts that display and/or sound both on your meter
remote and pump. It is possible that pump warnings, alarms, or alerts may sound and display first on
your pump before doing so on your meter remote. Pump alarms, warnings, and alerts require you to
confirm the message on either your meter remote or pump, and then take appropriate action on your
pump to address the problem. Some pump alarms also provide an option to suspend insulin delivery.
Your pump has a progressive warnings and alarms safety system. This means that if you do not confirm
the warning or alarm, your pump will begin to beep louder and start to vibrate within one hour. At that
time, if you do not confirm the warning or alarm, it will continue until the necessary action is taken.
NOTE: Your pump uses battery power to notify you of alerts, warnings, and alarms. If you do not confirm
the notification, your pump will continue to use battery power as the notifications repeat and progress.
This will result in reduced battery life and the Replace Battery Alarm screen appearing sooner than
expected.
Additionally, certain warnings (e.g., Low Cartridge Warning, Occlusion Alarm) take precedence over
less critical ones (e.g., Low Battery Warning). This means if you do not confirm the more critical warning,
battery life will be reduced and your pump may skip the Low Battery Warning and go directly to the
Replace Battery Alarm, or battery life will end before a Replace Battery Alarm is displayed.
IMPORTANT: If a message is displayed on your meter remote and is not included in the list that
follows, it may be due to an error specific to your meter remote (see Chapter 10 in Section II, pages
167–170), or a communication error between the devices (see the list of communication-related
messages in this chapter, pages 209–212).
Pump alarms, warnings, and alerts that display on both devices
NOTE: When pump alarms, warnings, and alerts display on both devices, there are slight differences
in how the messages appear on your meter remote and pump displays. Where applicable, alarms,
warnings, and alerts will display actual insulin units during pump operation, rather than the "XX" or
"XXX" units displayed on some of the screens in this list.
PUMP DISPLAY
Warning
Basal edit
not saved.
Basal
delivery
suspended.
Edit Basal
Warning
No delivery.
Pump is
suspended.
Confirm
®
METER REMOTE DISPLAY
PUMP WARNING
The basal program
edit was not saved
Basal edit not saved.
Basal delivery
on your pump. Basal
suspended.
delivery is currently
See pump. stopped.
Confirm
PUMP WARNING
You manually
suspended insulin
No delivery.
delivery on your pump.
Pump is suspended.
All insulin delivery is
stopped.
Confirm
213
PING ™ SYSTEM
INDICATES
Press
remote or
pump to confirm the
Warning. If you press
on your pump, you will
go to the Edit Basal
screen where you can
review and save your
basal program edits.
Press
remote or
pump to confirm the
Warning. Follow steps
for resuming insulin
delivery using your
pump.
WHAT TO DO
on your meter
on your
on your meter
on your