Chapter 14 - Troubleshooting Guidelines - Animas OneTouch Ping Owner's Booklet

CHAPTER 14 - TROUBLESHOOTING GUIDELINES

CHAPTER 14 - TROUBLESHOOTING GUIDELINES
It's a good idea to set up a troubleshooting procedure to use anytime you suspect something might be
wrong. Work with your health care team to establish guidelines* in the event of a problem.
Hypoglycemia
WARNING: Low blood glucose is a risk for anyone using insulin therapy. You may experience
one or more of the following symptoms:
• Shakiness; rapid heart rate; nervousness; perspiration; cold, clammy skin; weakness; blurred
or double vision; sudden hunger; tingling in your hands, lips, or tongue; headache and
confusion.
• If you experience symptoms of hypoglycemia, you should immediately eat a quick-acting
carbohydrate (glucose tablets, juice, or hard candy).
• If your BG is abnormally low, Do Not attempt to program your pump yourself. Get help.
• Treat hypoglycemia immediately.
1.
Troubleshooting hypoglycemia:
POSSIBLE CAUSE OF LOW BG
Basal rate programmed incorrectly
Clock time incorrect
Pump exposed to MRI
* Walsh JA & Roberts R, Pumping Insulin. 2006. San Diego: Torrey Pine Press.
Rule of 15
Consume 15 grams of quick-acting carbohydrate
2.
Wait 15 minutes
3.
Recheck BG
4.
If BG is < 70 mg/dL, repeat above
INSULIN PUMP
Check times and rates, remember to review basal programs
when making any changes.
Reset clock to current time, being careful to check AM & PM.
Disconnect from pump.
Call Customer Service at 1 877 937-7867
85
SUGGESTED SOLUTION
14