Animas OneTouch Ping Owner's Booklet page 104

CHAPTER 14 - TROUBLESHOOTING GUIDELINES
WARNING: Consult your health care team before making any changes in your basal rates,
bolus ratios or correction factor.
When in doubt, change it out! 1. Follow guidelines provided by your health care team.
2. Change infusion set. 3. Check for ketones. 4. Take rapid-acting insulin by injection.
Problems with Infusion Sets, Sites and Cartridge
A number of problems can occur with infusion sets and sites, the most common of which are listed in
the following table, along with some suggested solutions.
POSSIBLE PROBLEMS
Air bubbles in tubing
Kinked tubing
Dislodged needle or cannula
Blood in tubing
(insulin looks pink or red)
Insulin leak
Redness, tenderness, lumps,
itching, warmth, discharge
Cartridge Reused
DKA (Diabetic Ketoacidosis)
Hyperglycemia can lead to DKA. If your BG is above 250 mg/dL, check blood or urine ketones per your
health care team. Remember, the first signs of DKA are often nausea and vomiting. Also remember that
because you no longer have long-acting insulin in your system, DKA can develop quickly if you ignore
and/or fail to troubleshoot potential problems.
SUGGESTED SOLUTION
Always fill your pump cartridge with room temperature
insulin. Check Luer lock connection and tubing; change
infusion set if needed. If using a disconnect set, remove the
set from your infusion site and prime the bubbles out.
Check that cartridge plunger is straight and the cartridge is
not filled with more than 2.0 mL of insulin.
Straighten tubing if needed; replace infusion set if needed.
Change infusion set and site. Consider using different tape,
dressing or infusion set. A cannula cannot be pushed back
into skin successfully.
Change infusion set and site. Check needle/cannula angle
at new infusion site.
Check Luer lock connection by wrapping a tissue around it
to check for moisture; tighten or change cartridge and
infusion set if needed. Check that cartridge is not filled with
more than 2.0 mL of insulin.
Change infusion set and site; use clean technique. Treat old
site for infection if necessary. Consult health care team.
Do Not reuse cartridge. Cartridge is for single use only.
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