How To Call Online Services Manually (As A User); How To Call Online Services Manually (As Supervisor) - Neopost IS-440 User Manual

Manual Calls
Manual calls allow you to connect to the Online Server in order to retrieve new infor-
mation (update postal rates, ERA/slogan or messages) or to enable features and
options (weigh platform capacity, number of accounts, differential weighing, etc.).
You can trigger a call to the Online Services server from the user menu as well as
from the supervisor menu.

How to Call Online Services Manually (as a User)

How to Call
Online Services
Manually
(as a User)

How to Call Online Services Manually (as Supervisor)

How to Call
Online Services
Manually
(as Supervisor)
Synchronize Call
This type of call is only for executing on request from your Customer Service.
This call updates the automatic call schedule of the machine and the features/options
Options and Updates
(see
You will be instructed to use this function when rates change if
you do not have a rate protection agreement.
To trigger a generic call
1
As a user:
Press
> Online services > Generic call
The Mailing System connects to the server and downloads
the available elements (rates, slogans, etc.).
2
Check your mailbox for messages: see
p.172.
To trigger a generic call:
1
As supervisor (see
Press
> Online services > Generic call
The Mailing System connects to the server and downloads
the available elements (rates, slogans, etc.).
2
Check your mailbox for messages: see
p.172.
p.169).
and type 9.3 or select the path:
How to Log in as Supervisor
and type 10.3 or select the path:
Using the Mailbox
p.140):
Using the Mailbox
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