The Printhead Cartridge - Rena MACH 5 Operator's Manual

SECTION 5
TROUBLESHOOTING

The Printhead Cartridge

CONDITION
Mixed, mottled, muddy or
distorted colors.
Thin, crisp vertical line(s) of
missing color.
Irregular or Jagged vertical
line(s) of missing color.
Black smudge marks.
Blurry/Grainy Images
Ink leaking from the
printhead nozzles
Keep new and used printhead cartridges and ink tanks out of reach of children.
Discard unwanted printhead cartridges and empty ink tanks immediately.
62
PROBLEM
Ink color channel mixing within the
printhead cartridge/nozzles.
Print Engine was opened to angle
greater than 60º.
Incompatible media.
Table is not level.
Clogged printhead nozzle(s).
Air in the system. Air bubbles
blocking nozzle(s).
Print Engine was opened to angle
greater than 60º.
Media is making contact with the
printhead surface.
Partially clogged nozzle(s).
Incompatible media.
Low quality image being sent to
printer.
Print Engine was opened to angle
greater than 60º.
Table is not level.
The ink used in this system may be harmful if swallowed.
SOLUTION
Refer to "Printhead Cartridge
Conditioning".
Do NOT open Print Engine
to angle greater than 60º.
Use inkjet suitable media
Make sure table, that printer
is placed on, is level.
Clean/replace the Printhead.
Refer to "Printhead Cartridge
Conditioning".
Do NOT open Print Engine
to angle greater than 60º.
Manually clean the
printhead.
Run the media in a different
orientation.
Incompatible media. Use
media that is not bent, bowed
or buckled.
Clean/replace the Printhead.
Use inkjet suitable media.
Use high quality graphics
that are compatible with your
software program.
Do NOT open Print Engine
to angle greater than 60º.
Manually clean printhead.
Make sure table, that printer
is placed on, is level.