Troubleshooting Matrices; Table 8.1. Troubleshooting Matrix - Power With Solution - Tandberg Data StorageLoader Installation And User Manual

8.5. Troubleshooting Matrices

The following tables describes different problem situations and suggested actions to try to resolve the
problem.
PROBLEM SOLUTION
Power
1. StorageLoader • Check the power cord connection.
does not power on
• Make sure the main power switch on the rear panel is in the ON position.
• Make sure there is power to the outlet. Try another working outlet.
• Replace the power cord.
• Make sure that the fuse located beside the power connector on the rear panel
is not blown. Replace fuse if blown (a spare fuse is located behind the fuse
door).
• Remove the back panel cover plate and verify that all cables are connected
properly if the tape drive has been replaced.
• Replace the FRU power supply.
• Contact your service representative.
2. The display is • Power cycle the loader by turning off and on the main power switch on the rear
dead of the loader.
• Verify that the fans start at power on and then stops after a few seconds.
• Perform the solutions in problem 1.
3. The front panel • Power cycle the loader by turning off and on the main power switch on the rear
does not display of the loader.
information but the
• Verify that the fans start at power on and then stops after a few seconds.
back light on the
• Contact your service representative.
front panel is on

Table 8.1. Troubleshooting Matrix - Power with Solution.

64 Chapter 8. Troubleshooting.