Ricoh M001 Service Manual page 101

*1: In order to get more details about SC990 and SC991:
1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most
recent logged errors.
2. If you press the zero key on the operation panel with the SP selection menu displayed,
you will see detailed information about the recently logged SC990 or SC991, including
the software file name, line number, and so on. 1) is the recommended method,
because another SC could write over the information for the previous SC.
992 Software error: Undefined
An error not controlled by the
system occurred (the error does
⇒
not come under any other SC
code).
994 Operation Panel Management Records Exceeded
⇒
An error occurred because the
number of records exceeded the
limit for images managed in the
service layer of the firmware.
This can occur if there are too
many application screens open
on the operation panel.
SC995 - Deleted
997 Application Selection Error
An application did not start after
pressing the appropriate key on
⇒
the operation panel.
SM
Turn the machine power off and on.
No action required because this SC
does not interfere with operation of the
machine.
• Software bug.
• A RAM or DIMM option required by the
application is not installed or not
installed correctly. 1. Change the
firmware for the application that failed
2. Install or re-install the RAM or DIMM
option.
4-21
Service Call Conditions
M001