Reception Problems - Toshiba DP80F Operator's Manual

Reception Problems

When receptions are not performed normally, check the points in the table below. If
the facsimile will not operate correctly after confirming these points or anything not
listed here occurs, call your service representatives.
Problem Cause
When you are to re- A document is still in your
ceive a document facsimile.
and you press
The modular cord (tele-
nothing hap-
phone line cable) is dis-
connected.
pens.
There is no power to the
unit.
There is no recording pa-
per.
The top cover is not closed
fully.
(If the handset is installed
and after talking with the
remote party through the
handset) the handset is re-
turned before
.
Something is wrong with
the sending machine.
The recording paper The top cover is not closed
does not come out. fully.
Solution
Press to remove the
document.
Firmly connect the modular
cord at both ends.
Press and confirm you
can hear a dial tone.
Check that the power plug is
plugged into the AC outlet and
the power switch is ON.
Load recording paper in the re-
cording paper tray.
Press down the top cover until it
clicks at the two latching posi-
tions.
Press first, then return
the handset.
pressing
Ask the sending party to re-
transmit the document.
Press down the top cover until it
clicks at the two latching posi-
tions.
Problem Cause
The recording paper is not
After the recording
installed correctly.
paper has been re-
placed, a PAPER
EMPTY error mes-
sage remains on the
LCD display.
The received docu- The original document on
the sending side is of poor
ment is difficult to
read. Unnecessary quality.
lines are printed.
The sending unit requires
adjustment.
The recording unit requires
cleaning.
You receive a docu- The remote party loaded
the document face up.
ment that is com-
pletely blank, even
though you and the
remote party followed
the correct proce-
dures.
The recording paper tray is
Recording paper jam
not firmly closed.
occurs frequently.
Something is wrong with
the recording paper itself.
Solution
Check the paper installation,
and make sure it is correct.
Ask the sending party if the
document contents are clear
enough.
Ask the sending party to make
a copy of the same document
using their facsimile. If the qual-
ity is poor, the problem is in the
sending party's unit.
If a copy is made on your fac-
simile and the quality is poor,
clean the recording unit.
Request the remote party to
make sure that document is
loaded correctly.
Check the tray.
Use recording paper with the
desired specifications.
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