Reception Problems - Toshiba e-STUDIO170F Owner's Manual

Reception Problems

When receptions are not performed normally, check the points in the table below.
If the facsimile will not operate correctly after confirming these points or anything
not listed here occurs, call your service representatives.
Problem Cause
When you are to re- A document is still in your
ceive a document facsimile.
and you press
START
The modular cord (tele-
nothing hap-
phone line cable) is dis-
connected.
pens.
There is no power to the
unit.
There is no recording pa-
per.
The RX cover is not
closed fully.
Something is wrong with
the sending machine.
The recording paper
The RX cover is not
does not come out.
closed fully.
Problem
After the recording
paper has been re-
placed, a PAPER
Solution
EMPTY error mes-
sage remains on the
STOP
LCD display.
Press to remove the
document.
The received docu-
ment is difficult to
read. Unnecessary
Firmly connect the modular
lines are printed.
cord at both ends.
MONITOR
Press and confirm you
can hear a dial tone.
Check that the power plug is
plugged into the AC outlet and
the power switch is ON.
Load recording paper in the re-
cording paper tray.
You receive a docu-
Press down the RX cover until
ment that is com-
it clicks at the two latching po-
pletely blank, even
sitions.
though you and the
remote party fol-
Ask the sending party to re-
lowed the correct
transmit the document.
procedures.
Press down the RX cover until
Recording paper jam
it clicks at the two latching po-
occurs frequently.
sitions.
Cause Solution
The recording paper is not Check the paper installation,
installed correctly. and make sure it is correct.
The original document on Ask the sending party if the
the sending side is of poor document contents are clear
quality. enough.
The sending unit requires Ask the sending party to make
adjustment. a copy of the same document
using their facsimile. If the
quality is poor, the problem is
in the sending party's unit.
The recording unit requires If a copy is made on your fac-
cleaning. simile and the quality is poor,
clean the recording unit.
The remote party loaded Request the remote party to
the document face up. make sure that document is
loaded correctly.
The recording paper tray Check the tray.
is not firmly closed.
Something is wrong with Use recording paper with the
the recording paper itself. desired specifications.
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