Mitel 1000 Owner's Manual page 56

Combined voice & data communications system
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The line the call is on will be indicated on your display. If you select the second
call, by pressing the line key associated with it, the first call will be
automatically released.
Call Park
The Call Park feature allows you to put an external call on special hold by
'parking' it in the system. Any extension may then pick up the call.
To park and retrieve a call
On a Featurephone, select 'Call Park' on the display.
'Pick up park' is then displayed on the top line on the display on all
Featurephone. Select this option to retrieve the parked call.
Only one call may be parked in the system. A parked call will
recall after three minutes
Note
On a standard telephone, the code is Hookflash 712 to park a call and 712 to
retrieve it.
Storing and redialing caller numbers
The Caller ID service is available on CO lines. If you subscribe to this service,
your network sends the telephone number of callers to the Mitel 1000
(provided the caller has not elected to restrict the network from presenting
their number). The telephone number (or associated name) is displayed on
the ringing Featurephone.
The Caller ID information is also shown if the extension is equipped with a
standard phone which supports the service.
Your telephone number will also be presented to persons you call, unless you
restrict your number from being presented.
The Caller ID store automatically stores information relating to unanswered
calls to the system (answered calls can also be stored). The information
stored is the caller telephone number, and the date and time of the call.
Information is not stored for calls with withheld or unavailable numbers. When
a new record is received and the memory is full the oldest record is discarded
from memory.
The Caller ID list can be allocated as one central store of data on calls
received. This store alerts extension 20 (default), by means of a display
prompt, that new calls have been stored. You can also program all 4 wired
extensions to store up to ten numbers each.
To examine and redial stored caller numbers
Select 'Missed Calls - Personal' to examine the numbers in the personal store
of your Featurephone.
Select 'Missed calls - System' to examine the system store. This can be
selected from any extension.
You will see the following information:
The number and time of the last three calls received are displayed.
If the call was answered the display will show an 'A' on the right-hand side of
the record. If the call was not answered, the 'A' will not be displayed.
The date information for the displayed calls is shown for a few seconds
instead of the time.
You may scroll through the stored numbers and names by using the Scroll Up
( ) and Scroll Down Key ( ) situated below the display.
If you press the display key beside a particular record the system
automatically selects a free line and dials the displayed number. If the
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