Mitel 1000 Owner's Manual page 44

2. Select 'External transfer'.
3. Select a free line and dial the number.
4. When the call is answered, press 'Transfer'.
Transferring an external call to an external number ties up two
exchange lines. Such calls are called trunk-to-trunk calls.
Note
To make an external consultation call
While on an external call you can contact another external number to make an
enquiry, as follows:
1. Press the Scroll Down Key ( ) until 'External Consultation' is displayed.
2. Select the 'External Consultation' option on the display.
3. Select a free line and dial the number.
4. When the call is answered, you can go back and forth between both calls.
Select the 'Return and hold' option on the display each time you want to swap
to the other call.
Re-Directing calls
This allows you to re-direct a call that is ringing at your Featurephone.
To re-direct a call ringing at your extension
1. When a call is ringing at your Featurephone, select 'Re-Direct the call'
on the display.
2. Select a free extension from the extension list presented on the
display. The call is presented to the selected extension and stops
ringing at your Featurephone. If you attempt to deflect a call to an
unavailable extension it will continue ringing.
To forward a call ringing at your extension to voicemail
1. When a call is ringing at your Featurephone select Forward to
Voicemail ' on the display.
2. Incoming calls are deflected to the Answering Machine and internal
calls are deflected to the extension's voice mailbox. If the voicemail is
busy the call continues to ring at your Featurephone.
For information on setting up and using a Voice Mailbox refer to
page 62.
Note
Forwarding Calls
To forward all calls from your extension
Before you leave your extension, you can forward all your calls to ring at
another extension. Alternatively, you can forward all external calls presented
to your extension to an external number.
1. From the Idle Menu, press the Scroll Down Key ( ) until 'Extension
Forward' is displayed.
2. Select 'Forward All Calls'.
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