Cisco GoQAM Installation And Operation Manual page 156

Chapter 8 Troubleshooting the GoQAM
LCD
Description
RF (1-2) Level
not calibrated
(RF GoQAM
only)
RF (1-2) Power
supply failure
(RF GoQAM
only)
RF (1-2) UC
Lock detect
error
(RF GoQAM
only)
RF (1-2) UC
PLL unlocked
(RF GoQAM
only)
Runtime error
(Operating
System)
"Session xxx
ca error"
where xxx is a
number from
0 to 991
140
Alarm Probable Cause
Level
Minor One of the RF Level settings on the
GoQAM is not calibrated to the correct
frequency, or the EEPROM that stores the
calibration data is not operational
Minor At least one internal power regulator
failed. The RF Output field displays
"MUTED" when this condition exists
Major The upconverter (UC) PLL lock detect
signal is functioning incorrectly. The RF
Output field displays "MUTED" when
this condition exists
Major Modulator UC PLL is unlocked. The
output frequency may not be correct. The
RF Output field displays "MUTED" when
this condition exists
Major General-purpose software error
Minor An error in the CA encryption for a
session has been detected. This could
mean that an unencrypted signal is being
transmitted
Check and Correct
Contact Cisco Services
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Contact Cisco Services
Reset the GoQAM by

the power switch or, if
possible, by DNCS
control
Contact Cisco Services

Delete the failed

session and then
restart the session
 Check and correct the
package setup and
encryption settings on
the DNCS
Check all hardware

settings
Contact Cisco Services

4004834 Rev D