Cisco GoQAM Installation And Operation Manual page 154

Chapter 8 Troubleshooting the GoQAM
LCD
Description
OUT (1-2)
Packets
dropped.
See also Input
(1-4) FIFO
overflow
Reset detected Status The GoQAM has been reset by either a
138
Alarm Probable Cause
Level
Minor Low priority packets are being dropped.
The number of packets at the identified
RF output carrier exceeds its capacity.
This indicates one or more of the
following conditions:
Too many sessions defined from the

DNCS for the GoQAM
The data rate as defined from the

DNCS for the GoQAM session is too
low, which also means that the data
rate of the ASI input to the GoQAM is
too high
Hardware problem

Incorrect modulation mode

power loss or a manual reset
Check and Correct
Reduce the data rate of

input to the GoQAM
by doing the
following:
– Reducing the
amount of
incoming data
– Reducing the
amount of data
added to the
stream
– Increasing the
GoQAM
modulation mode
Verify and correct

session rate targets
and threshold values
Reduce the total

number of MPEG
programs by deleting
sessions
Use a TV to verify

program availability
Contact Cisco Services

Session and alarm
provisioning are sent to
the GoQAM again
automatically from the
DNCS. However, you
should also check the
following:
Verify that there are

still broadcast services
on this GoQAM
Verify that the reset

did not adversely
affect broadcast
services
Run the Doctor Report

to troubleshoot any
network connectivity
issues
Contact Cisco Services

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