Dascom T2150 User Manual
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Dascom T2150 User Manual

Matrix printer
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T2150 T2250 Matrix printer

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Summary of Contents for Dascom T2150

  • Page 1 User guide T2150 T2250 Matrix printer...

  • Page 3: Table Of Contents

    User guide Table of contents Table of contents Introduction Printer features Symbols used Printer at a glance Printer in tractor mode Printer in single-sheet mode Paperway Installation Unpacking the printer Placing your printer Checking the printer voltage Connecting the printer Switching on the printer The control panel The LC display...
  • Page 4 Table of contents User guide Paper handling Changing the paper type Changing the paper type in the setup menu Selecting character density and font Loading paper Fanfold paper Single sheets Paper transport Moving the paper to the tear position Removing paper Settings Setting the print head gap Setting the tear position...
  • Page 5 User guide Table of contents Settings for interfaces (I/O) Serial interface (Serial) Data transmssion rate (Baud) Data format (Format) Further Settings (Special) Error handling (ErrMode) Block end character (Blockend) Signal feedback (Remote) Transparence (Handthr) Protocol (Protocol) Signal Processing (DTR) Selecting interface (Interf.) Interface buffer (Buffer) Ethernet interface (ETH-EXT) option Selecting character set (CG-Tab)
  • Page 6 Table of contents User guide Advanced menu Test functions Printer self-test (Rolling ASCII) Exiting Rolling ASCII test mode Interface test (Hex-Dump) Printout in Hex-Dump Terminating Hex-Dump Advanced settings Form length (Forml) Automatic gap adjustment (AGA) Paper handling (Paphand) Increasing the printhead gap (Head up) Paper width (Pagewid) Left-hand area (Leftzon) Right-hand area (Rightzo)
  • Page 7 User guide Table of contents Dots within characters are missing Error messages via the display Additional display messages Care and maintenance Replacing the fuse Cleaning the housing Cleaning the interior Cleaning the platen Ribbon Cleaning the upper friction Carriage shafts Specifications Printer specifications Interface specifications...
  • Page 8 Table of contents User guide Barcode List of available barcodes US Postnet barcode Royal Mail Customer barcode KIX barcode USPS Intelligent Mail barcode LC printing List of additional control codes Interfaces Parallel interface Connector assignment Optional serial interface V.24/RS232C Connector assignment Interface cable (serial interface) Input signals Output signals...

  • Page 9: Introduction

    User guide Introduction Introduction Printer features Your printer has outstanding product features, e.g. high printing speed and print quality plus flexible paper management, making it a highly professional solution for many industrial sectors – particularly those which use continuous paper and generate large volumes of print on a daily basis.

  • Page 10: Printer At A Glance

    Printer at a glance User guide Printer at a glance Paper support Front cover l l u l l u Power switch Control panel Top cover Ribbon cassette Bottom cover Latches Single sheet feeder closed Power inlet and fuse Tear edge Print head Interface connector Rear cover...

  • Page 11: Printer In Tractor Mode

    User guide Printer at a glance Printer in tractor mode l l u Tractor 1 Printer in single-sheet mode Single sheet feeder open...

  • Page 12: Paperway

    Printer at a glance User guide Paperway Fanfold paper mode Standard printer: Tractor 1 Single sheet Options: Tractor 2 Tractor 3 ASF-F ASF-R If you install the ASF-Ffeeder, the paper sources Trac2 and Single are omitted. Tractor 2 and tractor 3: option, modular...

  • Page 13: Installation

    User guide Installation Installation Unpacking the printer Place your printer on a solid surface (see Placing your printer, page 6). Make sure that the “Up” symbols point in the cor- rect direction. Open the packaging, take out the accessory cas- sette and unpack it.

  • Page 14: Placing Your Printer

    Installation User guide Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices. Also ensu- re that there is sufficient space for the printed out- put.

  • Page 15: Checking The Printer Voltage

    User guide Installation Checking the printer Make sure that the device has been set to the correct voltage (e.g. 230 V in Europe, 120 V in the USA). To do this, check the type plate voltage above the power inlet at the back of the printer. Contact your dealer if the setting is incorrect.

  • Page 16: Connecting The Printer

    Installation User guide Connecting the printer Connect the power cable to the power inlet of the printer. Connect the power cable plug to a mains socket. Make sure that the printer and the computer are switched off and connect the data cable between the printer and the computer.

  • Page 17: Switching On The Printer

    User guide Installation Switching on the printer The power switch for switching on the printer is lo- cated at the bottom right at the front of the printer when viewed from the front.

  • Page 18: The Control Panel

    The control panel User guide The control panel The control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line LC display and six keys. The functions of the keys depend on the printer’s current mode (sta- tus).

  • Page 19: The Lc Display

    User guide The control panel The LC display The LC display tells you all the important printer settings and informs you which functions are currently assigned to which keys. The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the Online mode), and the selected paperpath (below: Tractor1 = tractor mode).

  • Page 20: Online Mode

    The control panel User guide Online mode After switching on, the printer is automatically set to online mode. Only in this mode can it receive data from the computer. Tear key (4): Activates the tear function when fanfold paper is Online Tractor1 loaded, see (see...

  • Page 21: Setup Mode

    User guide The control panel Setup mode In this mode, the following settings are available: Setup key: Sets the printer to setup mode, in which the following Adjust Paperway settings can be selected: Menu Char Online Menu key (1): Other menu settings. Acces may be disabled by the manufacturer (see note below).

  • Page 22: Messages In The Lc Display

    The control panel User guide Messages in the LC If the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the LC display. It also dis- display plays the status during an operation (e.g. Initializing). Below you will find a list of messages with brief descriptions of each message.

  • Page 23: Key Functions When Turning On The Printer

    User guide The control panel Key functions when If you keep one of the following keys pressed during power-on until the printer has completed initialisation, the corresponding function is turning on the printer activated: If you keep the Online key depressed while turning on the printer, you enter the printer’s advanced menu mode.

  • Page 24: Changing The Ribbon Cassette

    Changing the ribbon cassette User guide Changing the ribbon cassette The ribbon consists of a dense synthetic fabric saturated with ink. When printing, the needles hit the ribbon and transfer the ink parti- cles on to the paper. After printing several million characters, the ink is consumed and the fabric worn out.
  • Page 25 User guide Changing the ribbon cassette Raise the printer bar cover. Remove the used cassette. We recommend use of genuine ribbon cassettes only. Turn the coloured ribbon feed knob at the right of the new ribbon cassette in the direction of the ar- row in order to take up slack of the ribbon.
  • Page 26 Changing the ribbon cassette User guide Slightly tilt the ribbon cassette forwards in such a way that it is parallel to the housing top and thread in the ribbon in front of the print head. Locate the two projections in the left and right guide rails of the printer and gently press down on both sides until it clicks into place.

  • Page 27: Printer Drivers

    User guide Printer drivers Printer drivers You need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing re- sults. All available printer drivers can be found on the CD-ROM en- closed with the printer, as well as on our Internet site, from which you...
  • Page 28 Printer drivers User guide Then click on Next. 7 Select the port to which your printer is connected, then click on Next. 8 Click on Data Carrier, then click on Browse. 9 Select the CD-ROM drive and open the directory n:\driver (“n“ stands for the letter of your PC drive).

  • Page 29: Installing A Printer Driver In Windows 7

    User guide Printer drivers Installing a printer driver in Windows 7 The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as fol- lows. 1 Insert the supplied online CD-ROM in the CD-ROM drive. 2 Click on the Start button in the Windows taskbar.

  • Page 30: Installing A Printer Driver In Windows Vista

    Printer drivers User guide Installing a printer driver in Windows Vista The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as fol- lows. 1 Insert the supplied online CD-ROM in the CD-ROM drive. 2 Click on the Start button in the Windows taskbar.

  • Page 31: Other Operating Systems

    User guide Printer drivers 15 Specify whether you wish to print out a test page (recommended) by selecting the relevant option and click on Finish. The printer driver will now be installed. Other operating The printer can also be used with other operating systems such as Linux or Unix.

  • Page 32: Changing Printer Settings

    Printer drivers User guide Changing printer You can make permanent changes to the printer settings using the control panel of the printer (see Menu, page 41). Various printer settings settings can also be entered in the operating system of your PC, however.

  • Page 33: Loading Optional Firmware

    User guide Printer drivers Loading optional If you download new firmware as described below, all menu STOP settings will be overwritten. For this reason you should print a firmware menu dump in orto be able to reestablish the previous settings if necessary (see Printing out menu configurations (Print),...

  • Page 35: Paper Handling

    User guide Paper handling Paper handling This section describes how to set the paper type, load fanfold paper and single sheets, transport paper and move the paper to the tear position. Changing the paper You can change the paper type either from an application program, by means of the paper path quick selection feature or in the Setup type menu.

  • Page 36: Changing The Paper Type In The Setup Menu

    Paper handling User guide Changing the paper type in If you wish to change the paper type in the setup menu, proceed as follows. the setup menu Press the Setup key followed by Next (4) and Paperway (3). Select the desired paper type with the key < (2) or > (3). Press the Set (1) key to confirm your selection.

  • Page 37: Selecting Character Density And Font

    User guide Paper handling Selecting character You can use the CPI (Character Per Inch) key in setup mode to sel- ect the number of characters per inch to be printed. You can use the density and font Font key to select resident fonts. Press the Setup key, then the Char (4) key.

  • Page 38: Loading Paper

    Paper handling User guide Loading paper Your printer can process both fanfold paper and single sheets. For informations on allowable paper formats, refer to the section Paper specifications (page 114). Only use dust-free or low-dust paper. Many paper qualities are suitable for this printer.
  • Page 39 User guide Paper handling Insert fanfold paper into the left-hand tractor. Make sure that at least three paper transport holes are positioned on the tractor pins. Close the tractor flap. Open the coloured latch lever and align the tractor so that the first printing position on the paper matches the X mark on the printer hou- sing.
  • Page 40 Paper handling User guide Close the tractor flap and slide the tractor to the right until the paper is slightly tensioned. Do not tension the paper excessively to avoid tearing the perforation holes; do not allow ex- cessive slack since in this case the paper will bulge and there may be problems in the feeding process.
  • Page 41 User guide Paper handling Make sure that the paper stack is aligned in parallel to the printer and that the paper supply cannot be obstructed. Lower the front cover. Online Tractor1 Switch the printer on. The active paper source (Tractor1) appears Load Online in the display.

  • Page 42: Single Sheets

    Paper handling User guide Single sheets If required, install the paper support. Make sure that the printer is set to single sheet mode. If necessary, change the paper type, see Changing the paper type (page 27). Press the latch at the middle of the front cover. The single sheet input tray opens downwards.
  • Page 43 User guide Paper handling Insert the single sheet into the input tray as far as possible. Press the Online key to set the printer to ready status. The sheet is Online Single automatically loaded when the printer is in online mode and receives Load Online Online...

  • Page 44: Paper Transport

    Paper handling User guide Paper transport Loaded paper (fanfold paper/single sheets) can be transported in the printer in several ways. Make sure that the printer is in offline mode; press the Online key, Offline Tractor1 if necessary. Park LF/FF Online Key Park (1) If fanfold paper is loaded in the printer, it is fed to the park position Setup...

  • Page 45: Moving The Paper To The Tear Position

    User guide Paper handling Moving the paper to the You can use the Tear key to move the paper to the tear position. tear position The tear edge is located at the front side of the paper output opening Online Tractor1 (see Printer at a glance...

  • Page 46: Settings

    Settings User guide Settings This section describes how to set the print head gap, the tear posi- tion and the first printing line. Setting the print head The printer features automatic print head gap adjustment to the thickness of the paper used. In setup mode, you can enter a correc- tion value to modify the head gap determined automatically.

  • Page 47: Setting The Tear Position

    User guide Settings Setting the tear If the tear position of the paper is not aligned with the tear edge of the printer, you can adjust it. Inserted paper needs to be torn off if position necessary and retracted to park position. Press the Setup key.

  • Page 48: Setting The First Printing Line (Tof)

    Settings User guide Setting the first printing You can use the TOF function for setting the position of the first prin- ting line for each paper source and each menu individually. line (TOF) Before using the TOF function (if fanfold paper is used), you should first set the tear position;...

  • Page 49: The Menu

    User guide The Menu The Menu Programming via the Apart from being able to control your printer via the applications soft- ware you use, you can also program the printer directly. There are control panel two programming options you can use: Programming via the control panel.

  • Page 50: Menu Configurations

    The Menu User guide Menu configurations Every printer is shipped with factory default settings. Basic settings such as emulation, character size, form length etc., which many ap- plications make use of, are set. At the end of this chapter you will find a menu printout (page 75) which shows you the printer’s default set-...

  • Page 51: Menu Handling

    User guide The Menu Menu handling You can navigate in the current menu using the four function and se- lection keys arranged below the LC display field. Each function and parameter displayed in the LCD is executed or selected by the cor- responding key below, respectively.

  • Page 52: Selecting The Lc Display Language

    The Menu User guide Selecting the LC display This section describes how to make settings in the menu, using the selection of the national language as an example. language In this user guide all LC display messages are shown in english lan- guage.

  • Page 53: Terminating Setup Mode

    User guide The Menu Save your selection by pressing the Set key (1). An acoustic signal German verifies this action. < > Exit Online You can exit Parameter mode without saving a setting by pressing the Exit key (4), the old setting is retained. Setup After saving your setting (Set), the display in our example indicates the following text:...

  • Page 54: Menu Structure

    The Menu User guide Menu structure The menu structure of your printer may be slightly different from the example shown here, depending on the printer software. Back MENU FFaftLC Paphand Print Menu LeftMrg RightMrg Reset FFmode PapOpt Font Barcode Barmode Skip Width Paper...

  • Page 55: Menu Parameters

    User guide The Menu Menu parameters The following section introduces and explains all the possible menu settings. Press Setup key. Online Tractor1 Tear Online Setup Press Menu (1) key. Adjust Paperway Setup mode and Menu mode may be disabled. Hold Menu Char Online...

  • Page 56: Reset To Default Values (Reset)

    The Menu User guide Reset to default values The current menu returns to the default values (factory settings). (Reset) Press Reset (2) key. Reset Quietm. Online Back Next Setup Press the No (1) or Yes (2) key to select the desired setting. Reset Menu1 Online Setup...

  • Page 57: Selecting Font (Font)

    User guide The Menu Selecting font (Font) This parameter selects the character style and its quality perma- nently. Press Font (2) key. Font CPI Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Draft Setting Options: see table below <...

  • Page 58: Setting Character Density (Cpi)

    The Menu User guide Setting character density Sets the characters per inch (character pitch). The higher the pa- rameter the smaller the character spacing. (CPI) Press CPI (3) key. Font CPI Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. 10 CPI Setting Options: 5 CPI, 6 CPI, 7.5 CPI, 8.6 CPI, 10 CPI, <...

  • Page 59: Skiping Perforation (Skip)

    User guide The Menu Skiping perforation (Skip) Skips the perforation; 7 different values (in inches) can be defined. Press Skip (3) key. Skip Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Skip= 0.0 Inch * Setting Options: 0.0 to 3.5 Inch in steps of 0.5 inch Online...

  • Page 60: Selecting Emulation (Emulate)

    The Menu User guide Selecting emulation Selects the emulation. When a printer understands the control set written for another printer type, it is said to emulate the other printer. (Emulate) MTPL is also active in IBM or Epson emulation mode. Press Emulate (3) key.

  • Page 61: Settings For Interfaces (I/O)

    User guide The Menu Settings for interfaces (I/O) In this parameter group, you can choose various settings for the printer interfaces. See also Interfaces (page 143). Press I/O (3) key. Bidir Back Next Online Setup Serial interface (Serial) This parameter group only is valid, if an optional serial interface module is installed.

  • Page 62: Data Format (Format)

    The Menu User guide Data format (Format) This parameter serves to define the number of data bits, the parity check for received data bytes and the number of stop bits per data byte. Press Format (3) key. Baud Format Back Next Online Setup...

  • Page 63: Further Settings (Special)

    User guide The Menu Further Settings (Special) This parameter subgroup only appears if the serial port is used and the ENQ/STX, ETX/ACK or ACK/NAK protocol is activated. Press Special (2) key. Special Protocol Back Next Online Setup Error handling (ErrMode) On replaces the incorrect character with ?, Off deletes the entire block.

  • Page 64: Signal Feedback (Remote)

    The Menu User guide Signal feedback (Remote) Signal feedback; On = RDY/BUSY available, Off = No RDY/BUSY control. Press Remote (2) key. Remote Handthr Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Remote=Off Setting Options: On/Off <...

  • Page 65: Protocol (Protocol)

    User guide The Menu Protocol (Protocol) This parameter serves to select the type of protocol, i.e. a certain set of rules and procedures for ensuring error-free data exchanges be- tween computer and printer. Press Protocol (3) key. Special Protocol Back Next Online Setup...

  • Page 66: Selecting Interface (Interf.)

    The Menu User guide Selecting interface (Interf.) Selects the interface. Printer is configured either for parallel, Ether- net or optional serial connection or in automatic change for the par- allel or the optional serial interface (Shared). Press Interf. (3) key. Serial Interf.

  • Page 67: Ethernet Interface (Eth-Ext) Option

    User guide The Menu Ethernet interface In this parameter group you can choose settings for the optional ex- ternal Pocket Ethernet interface. (ETH-EXT) option Press ETH-EXT (3) key. ETH-EXT Online Back Next For more informations refer to the Installation CD-ROM of the interface.

  • Page 68: National Character Set (Country)

    The Menu User guide National character set Selects the national character set. These character sets can be used according to the selected emulation. (Country) The character sets are not necessarily available for all fonts; see also Available character sets and fonts (page 122).

  • Page 69: Automatic Carriage Return (Auto-Cr)

    User guide The Menu Automatic carriage return Switches the automatic carriage return on or off after receiving the signal LF (lne feed). (Auto-CR) Press Auto-CR (2) key. Auto-CR Auto-LF Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Auto-CR=On Setting Options: Off/On <...

  • Page 70: Menu Lock (Menlock)

    The Menu User guide Menu lock (MenLock) With MenLock = Off, all functions and settings are accessible with- out restriction in Online, Offline and Setup mode. If MenLock = Menu is activated, all functions and settings are still accessible in Online and Offline mode, however, in Setup mode you can only access the parameter groups Adjust (setting the print head gap [Head], top of form [TOF] and tear position [Tear]), Paperway (setting the paper path), Font (setting the font) and the character...

  • Page 71: Paper Parameters (Paper)

    User guide The Menu Paper parameters (Paper) Selects the paper parameters Formlen (form length), FormAdj (first printing position) and Head (printhead gap, only if AGA=Off) sepa- rately for each paper source in the current menu. Non-installed and with the parameter PapOpt activated options can- not be selected.
  • Page 72 The Menu User guide Use the < (2) or > (3) key to select the desired setting. 6 LPI =72 Setting Options: 6 bis 144 < > Exit Online Default Setting: 72 Setup Sets the form length via line formats. Please note that the adjust- ment in Lines depends on the selected LPI.

  • Page 73: First Printing Position (Formadj)

    User guide The Menu First printing position (FormAdj) Sets the first print position of a form in n/72 inch, separately adjust- able for each paper path. The settings made here reduce the height of the printable area. Press FormAdj (3) key. Forml FormAdj Back Next...

  • Page 74: Printhead Gap Manually (Head)

    The Menu User guide Printhead gap manually (Head) This parameter is ignored if the automatic gap adjustment (AGA) is activated; see Automatic gap adjustment (AGA) (page 85). Adjusts the printhead gap manually; separately adjustable for each paper path. Press Head (2) key. Head Back Next...

  • Page 75: View And Tear Position (Autotear)

    User guide The Menu View and tear position The auto tear function or the auto view function can be selected as desired. (AutoTear) When auto view is switched on, the last printed text is visible. As soon as data is received the paper moves to the “normal” print posi- tion.

  • Page 76: Line Length (Width)

    The Menu User guide Line length (Width) Selects the line length in inches. With the setting of 8 Inch, the print- er operates like a printer with a width of only 8 inches. Press Width (2) key. Width Back Next Online Setup Use the <...

  • Page 77: Normal Characters And Barcode (Barmode)

    User guide The Menu Normal characters and Allows printing of normal characters on the left and right of the bar- barcode (Barmode) code. Press Barmode (3) key. Barcode Barmode Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Secured Setting Options: Secured/Unsecured <...

  • Page 78: Form Feed Mode (Ffmode)

    The Menu User guide Form feed mode (FFmode) Specifies whether a form feed is to be performed when the paper reaches the top print line. Press FFmode (2) key. FFmode PapOpt Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. FFmode=Off Setting Options: On/Off <...

  • Page 79: Setting And Activating Options (Papopt)

    User guide The Menu Setting and activating For setting the optional automatic sheet feeders (ASFs) and optional tractors; see Paperway (page 4). Also regulates the activation of options (PapOpt) ASFs and/or optional tractors. Press PapOpt (3) key. FFmode PapOpt Back Next Online Setup...

  • Page 80: Activation Of Automatic Sheet Feeder (Autoasf)

    The Menu User guide Activation of automatic sheet This parameter only appears if an optional automatic sheet feeder is feeder (AutoASF) installed. This feature is only available for the option ASF-R. It regulates the activation of automatic sheet feeders when there is no more paper left in one of them.

  • Page 81: Setting The Right Margin (Rightmrg)

    User guide The Menu Setting the right margin The right print margin can be set to a fixed value. (RightMrg) Press RightMrg (3) key. LeftMrg RightMrg Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. RightMrg=136/10* Setting Options: 2–80/10“...

  • Page 82: Enable/Disable Paper Handling Features (Paphand)

    The Menu User guide Enable/Disable Paper In the advanced menu, Paper handling (Paphand), are several pos- sibilities to improve the paper handling of the printer even with criti- Handling Features cal paper and forms. This menu parameter enables or disables the (Paphand) set features in the current active menu.

  • Page 83: Menu Settings (Example)

    User guide The Menu Menu settings (example)
  • Page 84 The Menu User guide...

  • Page 85: Advanced Menu

    User guide Advanced menu Advanced menu The advanced menu consists of test functions and advanced set- tings. Test functions Various tests to check proper operation of the printer are available at any time. With these tests it is possible to check the print quality, proper operation of the printhead and the mechanics, as well as ef- ficient data transmission from the computer to the printer.

  • Page 86: Printer Self-Test (Rolling Ascii)

    Advanced menu User guide Printer self-test To check operational readiness, your printer contains a self-test rou- (Rolling ASCII) tine which allows testing of the printer configuration, the print quality and correct operation of your printer. Before performing a self-test, your printer must be switched off. En- Testmode sure that paper is inserted.

  • Page 87: Exiting Rolling Ascii Test Mode

    User guide Advanced menu Example of an ASCII test printout If you selected a proportional font (PS font) , the printed length of the lines varies. This test can also be used to determine and set the optimal printhead gap (see the section Setting the print head gap (page 38).

  • Page 88: Interface Test (Hex-Dump)

    Advanced menu User guide Interface test With the interface test (Hex-Dump/H-Dump) you can test data trans- (Hex-Dump) mission from the computer to the printer. During this test, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format and in the right column in ASCII format.

  • Page 89: Terminating Hex-Dump

    User guide Advanced menu Terminating Hex-Dump Hex-Dump mode can only be terminated by switching off the printer. If you want to stop the Hex-Dump printout before switching off the printer, press the key Online and then the key LF/FF (4) once.

  • Page 90: Advanced Settings

    Advanced menu User guide Advanced settings In the advanced menu, there are other settings available besides the test functions. With the function PMS you have the possibility of activating the au- tomatic paper motion sensor (PMS) in case of a paper jam. With the functon Forml you can adjust the form length.
  • Page 91 User guide Advanced menu Interface test Setting default form length and the Automatic Gap Adjustment for the print head Settings to facilitate handling paper of poor quality and the parallel interface Setting line wrap and sound when paper empty Single does not apply to this printer Setting for printing on paper with dark back To print copy paper Sleepmod...

  • Page 92: Form Length (Forml)

    Advanced menu User guide Enter Extended menu mode by pressing the key Online while switching on the printer. The display shows Test mode for approx. 1 second and then auto- Testmode matically changes to display ASCII 80 ASCII 136 (only wide printer). Online Initializing ...

  • Page 93: Automatic Gap Adjustment (Aga)

    User guide Advanced menu Automatic gap adjustment This function allows you to switch the Automatic Gap Adjustment (AGA) (AGA) off or on. Select the AGA menu (3). Formlen AGA Back Next Online Setup Setting options: Off/once/always AGA=always Default setting: always Online <...

  • Page 94: Increasing The Printhead Gap (Head Up)

    Advanced menu User guide Increasing the printhead gap With this function you can increase the printhead gap before and af- (Head up) ter the perforation of the form. Setting options: On/Off Head up=Off Default setting: < > Exit Online If the parameter is set to On, the printhead gap increases during form feed and line feed four lines before and after the perforation on Setup the form (= protected zone).

  • Page 95: Left-Hand Area (Leftzon)

    User guide Advanced menu Left-hand area (Leftzon) If the parameter is On, the printhead moves out of the perforation zone (area) on the left as long as the paper is being transported. The Pagewid setting has no influence (see above). Select the Leftzon menu (2) (stands for left zone).

  • Page 96: Physical Left Margin (Physlm)

    Advanced menu User guide Physical left margin (Physlm) Select the Physlm menu (2). Physlm Back Next Online Setup Setting options: 0 to 30 in 1/10 inch steps Physlm= 0/10" * Default setting: 0/10 Inch Online < > Exit Permanent (physical) setting of the left margin. This parameter can- not be changed by emulation-dependent margin settings.

  • Page 97: Line Wrap (Wrap)

    User guide Advanced menu Line wrap (Wrap) Select the Wrap menu (2). Wrap Sound Back Next Online Setup Setting options: On/Off Wrap=On Default setting: < > Exit Online Wrap = On: If more characters than can be printed are transmitted per line, the characters which cannot be printed on this line are print- Setup ed at the beginning of next line.

  • Page 98: Deactivate Single Sheet Feeder (Single)

    Advanced menu User guide Deactivate single sheet Some printer models are designed for fanfold paper operation only feeder (Single) and therefore do not feature a single sheet feeder. To prevent erro- neous selection of the single sheet paper source, all sequences re- ferring to the single sheet feeder can be deactivated by setting the Single menu option to Off.

  • Page 99: Setting For Printing Copy Paper (Hvyform)

    User guide Advanced menu Setting for printing copy If you set HvyForm = ON, the printer prints the same line twice at paper (HvyForm) double strike. This setting ensures that copy paper produces opti- mum results. Select the HvyForm menu (3). HvyForm Online Back...

  • Page 100: Serial Number (Serialn)

    Advanced menu User guide Serial number (SerialN) With the SerialN function you have the possibility to change the 10 digit serial number of the printer. The number can be written with any ASCII character between hex 20 and hex 7E. Select the SerialN (2) menu.

  • Page 101: Graphic Print Speed (Grspeed)

    User guide Advanced menu Graphic Print Speed This parameter allows improved Graphic Speed independently to (GrSpeed) the driver. It affects only the print speed of graphic printouts at 180 x 180 dpi. Select the GrSpeed (2) menu. GrSpeed Setting options: Normal/High GrSpeed=High Default setting: High...

  • Page 103: Troubleshooting

    User guide Troubleshooting Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The follo- wing chapter should help you to distinguish between a simple ope- rating error and a major malfunction. This chapter provides information on the rectification of faults wit- hout the assistance of specially trained personnel.

  • Page 104: General Print Problems

    Troubleshooting User guide General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows: The printer is switched on, but not- 1 Check that the power plug is correctly connected to the socket hing happens (nothing is dis- on the printer.

  • Page 105: Problems With The Paper Feed

    User guide Troubleshooting Problem Corrective action Problems with the paper feed 1 Check that the display shows the correct paperway, if necessa- ry select the correct paperway (single sheet or fanfold) with the The paper is not fed in key Park. See Changing the paper type, (page 27).

  • Page 106: Paper Jam (Single Sheets)

    Troubleshooting User guide Problem Corrective action Paper jam (single sheets) Open the top cover and remove the paper manually or with the functions LF (line feed)/FF (form feed) in Offline mode from the printer. Before you replace the single sheet, refer to the instructions in the section Single sheets, (page 34).

  • Page 107: Problems With The Print Quality

    User guide Troubleshooting Problems with the print quality Problem Corrective action Print is too pale 1 The ribbon is used up or the ribbon cassette is not correctly fit- ted. Refer to the section Changing the ribbon cassette, (page 16). 2 The printhead to platen gap is not correctly set, refer to the sec- tion Setting the print head...

  • Page 108: Error Messages Via The Display

    Troubleshooting User guide Error messages via the display Message Possible cause Corrective action The printer cannot eject the paper Check the following: Eject Error or cannot place the paper in the Whether the paper path is blok- park position. ked by a foreign object. Whether the paper is damaged.
  • Page 109 User guide Troubleshooting Message Possible cause Corrective action Paper jam. Eliminate the paper jam detec- Paper Jam ted by the paper motion sensor. For the procedure, see Paper jam (fanfold paper), (page 97) Paper jam (single sheets), (page 98). Internal hardware error. Try switching off and on.
  • Page 110 Troubleshooting User guide Message Possible cause Corrective action The printer prints at lower speed. No action required. Head Hot When this message comes up even in a “cold” printer, please contact your technical service. The ribbon misses, is damaged Only use genuine ribbon cas- Check Ribbon and blocked or a non-genuine rib- settes of the manufacturer.

  • Page 111: Additional Display Messages

    User guide Troubleshooting Additional display messages These are not error messages, they give operating instructions and information from the printer to the user. Message Possible cause Corrective action — To proceed press any key. Press any key The factory-set parameters are No action required.

  • Page 113: Care And Maintenance

    User guide Care and maintenance Care and maintenance The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner. Before cleaning, turn off the printer, wait 5 to 10 seconds and STOP disconnect the power cable.

  • Page 114: Cleaning The Housing

    Care and maintenance User guide Cleaning the housing Clean the printer housing with mild detergent (use a dishwashing agent, if necessary, or a plastic cleaning agent) and a soft lint-free cloth. Do not use abrasive cleaners. Never use solvents. Cleaning the interior Remove paper and dust with a soft brush.

  • Page 115: Cleaning The Platen

    User guide Care and maintenance Cleaning the platen Switch off the printer and open the upper cover after 4 to 5 seconds. Remove the ribbon. Carefully clean the platen with platen roller cleaner (available from dea- lers). Avoid touching parts and compon- STOP ents in the printer interior.

  • Page 116: Cleaning The Upper Friction

    Care and maintenance User guide Cleaning the upper friction Clean the rollers of the upper friction as neces- sary with a mild cleaning agent and a soft, lint- free cloth. Carriage shafts Carriage shafts must not be oiled or greased; otherwise STOP damage will occur on the printer.

  • Page 117: Specifications

    User guide Specifications Specifications Printer specifications Printer system Serial impact matrix printer Printhead with 24 needles (2 x 12; parallel) 0.25 mm bidirectional printing Print speed and character matrices DPQ = Draft 500 cps / 10.0 cpi 12 x 12 (Data Print Quality) 600 cps / 12.0 cpi 12 x 10 750 cps / 15.0 cpi 08 x 08*...
  • Page 118 Specifications User guide Character size Height 3.32 mm (incl. descenders) Width 2.19 mm, max. 2.43 mm Fonts Standard Print qualities: Data Print Quality, Copy Draft Quality, Near Letter Quality, Letter Quality Fonts: Courier, Roman, Sans Serif, OCR-A, OCR-B (all resident in NLQ und LQ);...
  • Page 119 User guide Specifications Continuous operation >14 000 pages/month Throughput (ECMA 132) DPQ >430 pages/hour MTBF >10 000 h; 25% DC Mains voltage 120 V ±10% oder 220–240 V -10%, +15% 50/60 Hz, depending on the printer version 40 VA Power consumption ≤...
  • Page 120 Specifications User guide Environmental conditions Operation Temperature +10° to +35°C Rel. humidity 16 to 73% Climate IEC 721-3-7, Class 7K1 Storage Temperature -5° to +45°C Rel. humidity 5 to 95% Climate IEC 721-3-1, Class 1K3 Transport Temperature -40° to +70°C Rel.

  • Page 121: Interface Specifications

    User guide Specifications Interface specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284; Nibble mode Transmission rate Max. 30 KHz Signal status Low: 0.0 V to +0.4 V High: +2.4 V to +5.0 V Connection cable Material: AWG 28 at least Length:...

  • Page 122: Paper Specifications

    Specifications User guide Paper specifications Maximum printing width for all narrow printer: 203,20 mm paper paths wide printer: 345,44 mm Continuous paper tractor 1, single- layer Weight 60 to 120 g/m Paper width 76 to 278 mm (narrow printer) 76 to 420 mm (wide printer) Form length 76 to 559 mm Continuous paper tractor 1, multi-...
  • Page 123 User guide Specifications Envelopes Width 76 to 420 mm Length 76 to 305 mm Thickness 0.32 mm Printing paper Recycling paper made of 100% waste paper (to DIN 19 309) can be processed Set of forms Sets of forms may be used only if the top edge is bound.

  • Page 125: Character Sets

    User guide Character sets Character sets This chapter shows the MTPL character sets and contains a list of all available character sets which can be selected via control panel or by escape sequences. Note that MTPL sequences are available in all emulation modes. The following example shows you how to find the hexadecimal value for a character from the symbol set tables.

  • Page 126: Mtpl Standard Character Set

    Character sets User guide MTPL standard character set...

  • Page 127: Mtpl, International Substitution Characters

    User guide Character sets MTPL, international substitution characters 35 36 64 91 92 93 94 96 123 124 125 126 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E US ASCII UK ASCII Swedish German Portuguese French Italian Spanish Norwegian...

  • Page 128: Ocr-A Character Set

    Character sets User guide OCR-A character set...

  • Page 129: Ocr-B Character Set

    User guide Character sets OCR-B character set...

  • Page 130: Available Character Sets And Fonts

    Character sets User guide Available character sets The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in and fonts which they are available. ISO USA ISO UK ISO France ISO Germany ISO Italy...
  • Page 131 User guide Character sets CRO-ASCII Arabic Farsi Arabic Urdo Greek DEC Greek ELOT 928 CP437 Latin US CP737 Greek CP850 Latin 1 CP851 Greek CP852 Latin 2 CP857 Turkish CP858 (IBM with €) CP860 Portugal CP861 Icelandic CP863 French Canada CP864 Arabic CP864 Arab.
  • Page 132 Character sets User guide 8859-1 Latin 1 (SAP) 8859-2 Latin 2 8859-5 Cyrillic 8859-7 Greek 8859-9 Turkish 8859-15 Latin 9 (Euro) BRASCII Abicomp Roman 8 Coax/Twinax(Hebrew) New-437 (Hebrew) New-DIG 850 (Hebr.) Old-Code 860 (Hebr.) Flarro 863 (Hebrew) Table 865 (Hebrew) CP775 Baltic CP1257 Baltic Mazovia (Poland)

  • Page 133: Emulations

    User guide Emulations Emulations General When a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.e. “understands” the Epson LQ-2550 in its standard version. Escape sequences Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character.

  • Page 134: What Are Escape Sequences

    Emulations User guide What are escape An escape sequence consists of an ESCape control character (ESC = decimal 27 or hexadecimal 1B) followed by one or more charac- sequences? ters, which represent commands to the printer. Please note that this escape character has nothing to do with the ESC key on your com- puter keyboard.

  • Page 135: How Are Escape Sequences Used

    User guide Emulations How are escape Escape sequences are transmitted to the printer by your computer software via the printer driver. Experienced users and programmers sequences used? can also control the printer directly via control sequences, however before you start working with escape sequences and control codes, we recommend that you study the computer software manual.

  • Page 136: List Of Available Control Codes

    Emulations User guide List of available control The following table shows sequences marked by a if they are available in the various emulations. The MTPL sequences can be codes used within all emulation modes. The corresponding sequences are marked by a . If you want to know more about control codes, we recommend Programmer’s Application Manual on this CD-ROM.

  • Page 137: User Guide

    User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>(. Character set ISO 8859-9 <ESC>(/ Character set ISO 8859-15 <ESC>(< Character set Cro ASCII <ESC>(c Defining the page format <ESC>(v Relative vertical printing position <ESC>(t Assigning a character table <ESC>(m Character set BRASCII <ESC>(n...
  • Page 138 Emulations User guide Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>*<4><n1> <n2> Set graphics print to 80 dpi <ESC>*<40><n1> <n2> Set graphics print to 360 dpi <ESC>*MI>F Assign character set G2 <ESC>-<n> Underlining ON/OFF <ESC>/<m> Select vertical tab channels <ESC>.
  • Page 139 User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[?7l Line overrun = Truncating data outside of the printing area <ESC>[?<n>~ Change emulation <ESC>[@<n1> <n2>... Set double height <ESC>[\<n1> <n2>... Change vertical base units <ESC>[0;;n{ Select single sheet operation <ESC>[0;0r Clear top and bottom margin <ESC>[0;0s...
  • Page 140 Emulations User guide Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[16m Font 6 Default: HQ in actual font <ESC>[17m Font 7 Default: HQ in actual font <ESC>[18m Font 8 Default: HQ OCRB <ESC>[19m Font 9 Default: HQ OCRA <ESC>[1 g Clear vertical tab at current position <ESC>...
  • Page 141 User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[4m Underline ON <ESC>[4 SP L Set vertical spacing to 8 lpi <ESC>[4w Set 10 cpi <ESC>[4y Selecting NLQ or HS printing quality at 10 cpi <ESC>[4z Line density 8 lpi (= line spacing 1/8 inch) <ESC>[5{ Select fanfold paper mode tractor 1 <ESC>[6{...
  • Page 142 Emulations User guide Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[g<n1> <n2><2> Set graphics print to 120 dpi <ESC>[g<n1> <n2><3> Set graphics print to 240 dpi <ESC>[g<n1> <n2><8> Set graphics print to 60 dpi <ESC>[g<n1> <n2><9> Set graphics print to 120 dpi <ESC>[j Position paper back 1/180"...
  • Page 143 User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>[<n> v Set vertical tab <ESC>[\<n1><n2> Perform relative horizontal step <ESC>\<n1>;<n2> Transparent mode for the characters following <ESC>^ Transparent mode for the character following <ESC>_<n> Overline ON/OFF <ESC>0 Set line feed to 1/8 inch <ESC>1 Set line feed to 7/72 inch <ESC>2...
  • Page 144 Emulations User guide Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC>E Bold ON <ESC><EM>0 Deselect single sheet operation <ESC><EM>1 Bin 1 rear (ASF-R), option <ESC><EM>2 Bin 2 front ( ASF-F), option <ESC><EM>4 Select single sheet operation <ESC><EM>R Print page <ESC>F Bold OFF <ESC>g...
  • Page 145 User guide Emulations Epson Epson MTPL Code Function XL24 LQ-2550 LQ-2170 <ESC><SO> Double-wide printing ON <ESC><SP><n> Set character spacing <ESC>t<n> Select character set <ESC>T Superscript or subscript OFF <ESC>U<n> Unidirectional print ON/OFF <ESC>Un Unidirectional print ON/OFF <ESC>W<n> Continuous double width ON/OFF <ESC>w<n>...

  • Page 146: Barcode

    Emulations User guide Barcode Even the standard version of your printer has the possibility of using up to 23 different barcode types. Barcode mode can be accessed within every emulation. The user can decide whether barcode is activated permanently or activated depending on the situation by means of an escape sequence.

  • Page 147: Us Postnet Barcode

    User guide Emulations US Postnet barcode Postnet is a special US-American type of barcode. It is printed in character size. Numeric values from 0 to 9 are printable. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) are interpreted as barcode figures. All other char- acters terminate the Barcode mode.

  • Page 148: Kix Barcode

    Emulations User guide KIX barcode The KIX barcode prints numeric values from 0 to 9 and alphanumer- ic values from A to Z as barcode characters. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) and alphanumeric values from A (hex. 41) to Z (hex.

  • Page 149: Lc Printing

    User guide Emulations LC printing Certain professional applications may require unusually large char- acter sizes. Therefore your printer has the possibility of scaling stan- dard size characters up to factor 99 by means of control sequences (LCP*). The Header sequence defines the parameters (e.g. height) once. This definition remains until the printer is switched off.

  • Page 150: List Of Additional Control Codes

    Emulations User guide List of additional control You can use both the ESC sequences and the control codes. codes Sequences Control codes Function <ESC>[?10~ — Barcode Off <ESC>[?11~ — Barcode On <ESC> PSC 0 <ESC> \ — Unsecured mode <ESC> PSC 1 <ESC> \ —...

  • Page 151: Interfaces

    User guide Interfaces Interfaces Your matrix printer offers the possibility of operating either via a par- allel or via a optional serial interface. This appendix informs you about the parallel Centronics compatible interface and the serial in- terface type RS232C/V.24 and describes the communication be- tween your computer and the printer.

  • Page 152: Parallel Interface

    Interfaces User guide Parallel interface The bidirectional parallel interface offers the so called “nibble” mode of the IEEE1284 interface norm. This enables installation in accor- dance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max.

  • Page 153: Optional Serial Interface V.24/Rs232C

    User guide Interfaces Serial interface Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin connector. V.24/RS232C Basically 3 lines are already enough for exchanging information bet- ween computer and printer (one receive line, one send line, one line for common grounding).

  • Page 154: Interface Cable (Serial Interface)

    Interfaces User guide Interface cable (serial The cables used must be shielded. The cable shield must be con- interface) nected to the connector shield on both ends. PC/AT (9-pin) Printer (9-pin) DTR/RDY PC/AT (25-pin) Printer (9-pin) DTR/RDY It depends on the menu setting whether DTR or RDY is active at pin 4.

  • Page 155: Protocols

    User guide Interfaces Protocols Memory mode XON/XOFF The received characters are stored in a FIFO buffer (first in/first out). The characters are processed in this buffer. The buffer capacity can be adjusted from 0 to 128 Kb. If the buffer is full, the interface signals NOT READY (signal acknow- ledgement: Level 1, -12 V) and XOFF (hex.

  • Page 156: Enq/Stx Protocol

    Interfaces User guide ENQ/STX protocol In addition to this XON/XOFF message, the possibility exists of re- questing a status byte from the printer using the ENQ code (hex. 05, dec. 5). The STX code (hex 02, dec. 2) is used to clear any error messages (parity error, buffer overflow).

  • Page 157: Options And Accessories

    User guide Options and accessories Options and accessories Options The following options can be ordered for your printer. Automatic cut sheet feeder, The automatic sheet feeder is suitable for single sheets. Paper for- front (ASF-F) mats with a width of 150 to 365 mm may be used. Each format in between can be set.

  • Page 158: Accessories

    Options and accessories User guide Accessories Ribbon cassettes The following ribbon cassettes may be ordered: Ribbon cassette black, narrow printer Part no.: 060426 Ribbon cassette black, wide printer Part no.: 060425 Programmer’s application Programmer’s application manual Epson manuals Part no.: 379302 Programmer’s application manual IBM Part no.: 379306 Programmer’s application manual MTPL...

  • Page 159: Index

    User guide Index Index AutoTra 71 $$ procedure 126 AutoView 67 Available barcodes 138 Available character sets and fonts 122 Access to menu mode 41 Available control codes 128 Accessories 149 Programmer’s application manuals 150 Ribbon cassettes 150 Barcode 68 Activation of automatic sheet feeder (AutoASF) 72 additional control codes 142 Activation of tractors (AutoTra) 71...
  • Page 160 Index User guide MTPL 118 ESCChar 51 MTPL, international substitution characters 119 Ethernet interface 59 OCR-A 120 ETH-EXT 59 OCR-B 121 ETX/ACK 148 Character sets 117 CharSet 59 Checking the printer voltage 7 Fanfold paper Cleaning Loading 30 Carriage shafts 108 FFmode 70 Housing 106 Firmware...
  • Page 161 User guide Index Installation 5 Menu handling 43 Installing printer drivers 19 Menu lock (MenLock) 62 Interf. 58 Menu parameters 47 Activation of automatic sheet feeder 72 Interface buffer (Buffer) 58 Activation of tractors 71 Interface cable (serial interface) 146 Automatic carriage return 61 Interface specifications 113 Automatic line feed 61...
  • Page 162 Index User guide Slashed zero 60 Paper parameters (Paper) 63 Tear position 67 Paper specifications Transparence 56 Standard printer 114 View position 67 Paper transport 36 Menu settings Paper type Example 75 Changing 27 Menu structure 46 Paper with dark back, setting 90 Messages in the LC display 14 Paperways 4 MTPL sequences 126...
  • Page 163 User guide Index Problems with the print quality 99 Serial interface Connector assignment 145 Programmer’s application manuals 150 Input signals 146 Programming via the control panel 41 Interface cable 146 Protocol 57 Output signals 146 Protocol (Protocol) 57 Serial interface (Serial) 53 Protocols 147 Serial interface adapter 149 ENQ/STX 148...
  • Page 164 Index User guide Specifications 109 Interface specifications 113 Switching on the printer 9 Tear position 37 Tear position (AutoTear) 67 Terminating Setup mode 45 Test functions 77 Interface test 80 Printer self-test 78 Setting the first printing line 40 Tractor 2 front 149 Transparence (Handthr) 56 Troubleshooting 95 Additional display messages 103...
  • Page 165 “All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to en- sure accuracy of information contained in this manual.
  • Page 166 Fax: +49 (0) 731 2075 100 Fax: +44 (0) 1256 481400 www.dascom.com www.dascom.com www.dascom.com SINGAPORE DASCOM AP Pte Ltd 63 Hillview Avenue #08-22, Lam Soon Industrial Building Singapore 669569 Phone: +65 6760 8833 Fax: +65 6760 1066 www.dascom.com © September 2009 DASCOM Europe GmbH...

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