Dascom DT-210 User Manual

Dascom DT-210 User Manual

Thermal receipt printer
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User Guide
DT-210/230 Thermal Receipt Printer

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Summary of Contents for Dascom DT-210

  • Page 1 User Guide DT-210/230 Thermal Receipt Printer...
  • Page 2 Tally Dascom DT-210/230 User Guide V1.3 Important Safety Instructions (English) Read the following instructions thoroughly before starting up your printer. • The device and mains-socket must all times be easily accessible. • Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
  • Page 3: About This Manual

    Tally Dascom DT-210/230 User Guide V1.3 About This Manual This manual provides information to operators of the DT-210/230 to describe basic operations to enable safe and correct use of the printer. Symbols Description The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.
  • Page 4: Table Of Contents

    Tally Dascom DT-210/230 User Guide V1.3 TABLE OF CONTENTS ABOUT THIS MANUAL ..........................II 1 PRODUCT OVERVIEW ..........................1 1.1 Features ................................1 1.2 Unpacking ................................3 1.3 Product Configurations ............................4 1.4 Part Names and Functions ........................... 5 1.4.1 Power Switch ..............................6 1.4.2 Control Panel ..............................
  • Page 5 Tally Dascom DT-210/230 User Guide V1.3 5.5 Auto Cutter Enable/Disable Selection ........................ 51 6 TROUBLESHOOTING ..........................52 6.1 Error Status ................................ 52 6.2 Removing Jammed Paper ........................... 53 6.3 Cleaning Thermal Head ............................54 7 SPECIFICATIONS ............................55 7.1 Printer Specification ............................55 7.2 External Dimension and Mass ..........................57...
  • Page 6: Product Overview

    User Guide V1.3 1 PRODUCT OVERVIEW Tally Dascom’s DT-210/230 offers high-speed label printing for a wide range of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications such as food service, retail and grocery.
  • Page 7 Tally Dascom DT-210/230 User Guide V1.3 • The DT-210/230 is ENERGY STAR qualified. (Some configurations may be exempted, depending on their Others components.) • Wide range of connectivity. The USB interface is standard interface. Serial/parallel/Ethernet/ Wi-Fi/ Bluetooth are optional interfaces. Various interface choices suit all needs.
  • Page 8: Unpacking

    Tally Dascom DT-210/230 User Guide V1.3 1.2 Unpacking Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material. Check the printer for any visible transport damage and missing items. If you find any transport damage or any accessories are missing, please contact your dealer for assistance.
  • Page 9: Product Configurations

    Tally Dascom DT-210/230 User Guide V1.3 Shipping List Items QTY. Remarks Printer 1 unit Interface Cable Cover 1 piece Power Adapter 1 piece Power Cord 1 piece Roll Paper -Test 1 piece Graphic Installation Guide 1 piece including user guide, graphic installation...
  • Page 10: Part Names And Functions

    Tally Dascom DT-210/230 User Guide V1.3 Power Power Interfaces Paper Cut Sensor Adapter Cord Model Tear Black 100-240 Cashbox Wi-Fi Fiscal EN/UK/EU Cutter Mark DT-210 √ √ √ √ √ DT-230 √ √ √ √ √ √ Remarks: “√” indicates standard configuration, “O” indicates optional configuration.
  • Page 11: Power Switch

    Tally Dascom DT-210/230 User Guide V1.3 1.4.1 Power Switch Turn the printer on or off. The marks on the switch: (O: OFF / | : ON) Before turning on the printer, be sure to check that the AC adapter is connected to the power supply.
  • Page 12: Led Indicators

    Tally Dascom DT-210/230 User Guide V1.3 Feed Key Pressing this key once feeds the roll paper by one line. Holding this button down feeds the roll paper continuously. 1.4.3 LED Indicators Description POWER ERROR PAPER BEEPER Short beep for twice and long beep for...
  • Page 13: Setup

    Tally Dascom DT-210/230 User Guide V1.3 2 SETUP This chapter describes the setup and installation of the product and peripherals. 2.1 Flow of Setup This chapter consists of the following sections along with the setup flow of the product and peripherals.
  • Page 14: Installing The Printer

    Tally Dascom DT-210/230 User Guide V1.3 2.2 Installing the Printer You can install this printer horizontally. With an optional mounting plate (P/N: 99501), you can also attach the printer to a wall. Important Notes on Horizontal Installation: • The printer must be installed horizontally on a flat surface (not tilted).
  • Page 15: Changing The Paper Width

    Tally Dascom DT-210/230 User Guide V1.3 2.3 Changing the Paper Width The printer is initially set to print on 80 mm width paper and you can change the printer to print on 58 mm width paper by installing the roll paper guide and changing the paper width setting with customized value.
  • Page 16: Attaching Power

    Tally Dascom DT-210/230 User Guide V1.3 2.4 Attaching Power Checking the voltage of the power adapter Before you connect the power adapter to the power socket check if the voltage is correct. If you connect the power adapter to power with incorrect voltage this may result in electrical damage to adapter and printer.
  • Page 17: Adjusting The Paper Near-End Sensor

    Tally Dascom DT-210/230 User Guide V1.3 2.5 Adjusting the Paper Near-end Sensor Below are two situations where a paper near-end sensor adjustment is required. • To adjust the detection position to suit the diameter of the roll paper core used.
  • Page 18: Loading Roll Paper

    Tally Dascom DT-210/230 User Guide V1.3 2.6 Loading Roll Paper WARNING! When opening the cover, take care not to touch the print head or cutter blade. Otherwise, burning or injury of hand may result. Press the cover open button to open the cover.
  • Page 19 Tally Dascom DT-210/230 User Guide V1.3 Install the media in the correct direction. Pull out some roll paper, and close the cover. Tear off the paper with the manual cutter till you hear a click sound.
  • Page 20: Installing Optional Kits

    Tally Dascom DT-210/230 User Guide V1.3 2.7 Installing Optional Kits Interface Cover Adjust the relative positions between interface cover and printer as shown below, and push the interface cover as arrow shows below. Splash Cover (optional kit) Slip the fixed hooks on both sides of splash cover into the mounting hole on the printer, and close the splash cover.
  • Page 21: Installing Driver

    Tally Dascom DT-210/230 User Guide V1.3 3 INSTALLING DRIVER Installing the Windows Driver (Compatible with Windows) Switch off the printer before running the printer driver setup. Your printer CD-ROM comes with Windows drivers. Go to the related folder and run the driver setup installer.
  • Page 22 Tally Dascom DT-210/230 User Guide V1.3 Choose the desired port to use, after selecting the “Port” option (USB001 for USB port, com1 for serial port and LPT1 for parallel port), click “Next” to continue. Click “Finish” to finish the installation process successfully.
  • Page 23: Installation Driver For Ethernet And Wi-Fi Interface

    Tally Dascom DT-210/230 User Guide V1.3 3.1 Installation Driver for Ethernet and Wi-Fi Interface Install the printer driver as USB installation. Click “Start”→ “Devices and Printers”, right click on the DT -230 Printer Driver, and then click “Printer Properties”. Then you will see the screen as below. Click “Ports” → “Add Port”.
  • Page 24 Tally Dascom DT-210/230 User Guide V1.3 Select “Standard TCP/IP Port”, and click “New Port”. You will see the screen as below, click “Next” to continue.
  • Page 25 Tally Dascom DT-210/230 User Guide V1.3 Complete the “Printer Name or IP Address” and “Port Name”. Click “Next” to access the screen as below.
  • Page 26 Tally Dascom DT-210/230 User Guide V1.3 And then you will see the screen as below, click “Next” to continue. Click “Finish” to complete the printer driver installation.
  • Page 27 Tally Dascom DT-210/230 User Guide V1.3 Click “Start”→ “Devices and Printers”, right click on the DT-230 Printer Driver, and then click “Printer Properties”. Then click “Ports” → “Configure Port”, finish the setup parameter in the screen as below. Click “OK” to finish the setup.
  • Page 28: Connecting To Computer

    Tally Dascom DT-210/230 User Guide V1.3 3 CONNECTING TO COMPUTER NOTE! Be sure to install the driver before connecting the printer to the host computer. Before installing, disconnect the Power Unit from the printer (as well as turning the power switch off).
  • Page 29: For Usb Interface

    Tally Dascom DT-210/230 User Guide V1.3 3.1 For USB Interface CAUTION! Be careful not to insert the USB interface cable into the cash drawer kick-out connector. 3.2 For Cash Draw Interface Confirm that the power switch is OFF. Confirm the top and button of the cash drawer cable connector and insert it into the cash drawer kick-out connector at the back of the printer.
  • Page 30: For Serial Interface

    Tally Dascom DT-210/230 User Guide V1.3 3.3 For Serial Interface WARNING! Be sure to turn off the power supply for both the printer and host computer before connecting the cables. Insert the interface cable connector firmly into the interface connector on the connector panel.
  • Page 31: For Parallel Interface

    Tally Dascom DT-210/230 User Guide V1.3 3.4 For Parallel Interface Insert the interface cable connector firmly into the interface connector on the connector panel. Press down the clips on either side of the connector to lock it in place. When using interface cables equipped with a grounding line, attach the ground line to the screw hole marked “FG”...
  • Page 32 Tally Dascom DT-210/230 User Guide V1.3 have surge protection. Otherwise, the devices can be damaged by lightning. • Never attempt to connect the customer display cable, drawer kick-out cable, or the standard telephone line cable to the 10/100BASE-T LAN connector.
  • Page 33 Tally Dascom DT-210/230 User Guide V1.3 The interface is pre-set with the IP address 192.168.0.31. DHCP is disabled. Enter this IP address in your browser to get access to the built in web page. Item Explanation Information General Show the ETH01 information...
  • Page 34 Tally Dascom DT-210/230 User Guide V1.3 After TCP/IP setup, click “Submit”, you will see the following interface. Then click “Reset” button, the parameter will be valid. Configuration page supports initializing TCP/IP parameter. Click Configuration→Network→Reset, you will see “FACTORY DEFAULT” button. Click the button, Ethernet board TCP/IP parameter will...
  • Page 35: For Wireless Lan Interface

    Tally Dascom DT-210/230 User Guide V1.3 3.6 For Wireless LAN Interface If your printer connected to the computer with Wireless Ethernet, there are two ways of connection modes: AP mode and STA mode. When using the wireless LAN interface, the network configuration is required. Make the settings on setup page.
  • Page 36 Tally Dascom DT-210/230 User Guide V1.3 You will see “DT-230_WIFI” in the wireless network connection list. Click “Connect”. Double click “DT-230_WIFI” for connection. It will display “Connected” if connection is successful.
  • Page 37: Get Ip Address

    Tally Dascom DT-210/230 User Guide V1.3 3.6.1 Get IP Address There are two methods to get the IP address of the printer. One way is to look at the Wi-Fi parameter sheet. The other way is to look into the Wi-Fi connection details after your printer is connect to the computer via Wi-Fi module.
  • Page 38 Tally Dascom DT-210/230 User Guide V1.3 Click “Details” button on this page.
  • Page 39 Tally Dascom DT-210/230 User Guide V1.3 Then you can see the IP Address on the Property “IPv4 Default Gateway”: 192.168.0.33 There are two kinds of working mode for Wlan board connection to the PC. One is AP mode, the other one is STA mode. AP means Access Point (AdHoc Mode); STA means Station mode (Infra...
  • Page 40: Wlan Setup - Ap Mode

    Tally Dascom DT-210/230 User Guide V1.3 3.6.2 Wlan Setup - AP mode 1. Visit IP Address http://192.168.0.33. Default username is “admin” with password “admin” for the first time to log in. You will see the following Wi-Fi setup page. Click “Submit” button after modifying the parameter.
  • Page 41 Tally Dascom DT-210/230 User Guide V1.3 2. Log into work mode option, then choose AP mode. Click “Save” button after modifying the parameter. Restart printer, new parameter will be valid. 3. Log onto AP setting, Click “Save” button after modifying the parameter such as channel,...
  • Page 42: Wlan Setup - Sta Mode

    Tally Dascom DT-210/230 User Guide V1.3 3.6.3 Wlan Setup - STA mode In the Wi-Fi parameter, if there is IP Address, it suggests they are connected successfully by STA mode. Otherwise, they are not connected. Like showed in the picture below, they are connected successfully.
  • Page 43: Return To Factory Setting

    Tally Dascom DT-210/230 User Guide V1.3 3.6.4 Return to Factory Setting There are two methods to restore factory setting. Method One: 1. Turn off the printer. 2. Press and hold the black button on the Wlan board. And then turn on the printer.
  • Page 44: Connecting To Bluetooth

    Tally Dascom DT-210/230 User Guide V1.3 3.7 Connecting to Bluetooth Communication cable is not required while using Bluetooth printer. Users have to prepare a Bluetooth adapter by themselves and install the adapter in the computer so as to connecting the Bluetooth device.
  • Page 45 Tally Dascom DT-210/230 User Guide V1.3 Select “Device is ready for searching”, and then click “DASCOM DT-230” for searching the Bluetooth printer. Then the Bluetooth adapter has been installed in the computer.
  • Page 46: Changing Printer Port

    Tally Dascom DT-210/230 User Guide V1.3 3.7.2 Changing Printer Port Right click any printer, select Properties → Interface, and select the output port that you have put down then click “Apply”.
  • Page 47 Tally Dascom DT-210/230 User Guide V1.3 Right click any printer, select Properties → Interface, and select the output port that you have put down (in the case COM6) then click “Apply”.
  • Page 48 Tally Dascom DT-210/230 User Guide V1.3...
  • Page 49: Changing Baud Rate Of The Printer

    Tally Dascom DT-210/230 User Guide V1.3 Select Normal → Interface, run test page to see the printing outcome. Setting pages vary depending on the different types of Bluetooth adapter. 3.7.3 Changing Baud Rate of the Printer The baud rate of the printer and that of the Bluetooth board should be of the same frequency. The default baud rate of the Bluetooth I/F is 115200 bps, so you have to change the DIP setting so as to change the printer baud rate.
  • Page 50: Setting/Checking Modes

    Tally Dascom DT-210/230 User Guide V1.3 4 SETTING/CHECKING MODES Besides the ordinary print mode, the printer has the following modes to set or to check settings of the printer. • Self-test Mode • Hexadecimal Dumping Mode 4.1 Self-test Mode Before you connect the printer to the computer, make sure that the printer is in proper working order.
  • Page 51 Tally Dascom DT-210/230 User Guide V1.3 Here is the self test status page and its explanation. The printout is an example. It may differ depending of installed options or interfaces: SELF-TEST Model Model DT-230 Firmware Version Firmware Version : SV1.02.16...
  • Page 52: Hexadecimal Dumping Mode

    Tally Dascom DT-210/230 User Guide V1.3 4.2 Hexadecimal Dumping Mode This function is to print out all received data in hexadecimal numbers. If printing cannot occur correctly, this function allows checking whether or not the printer is receiving data correctly.
  • Page 53: Setting Dip Switches

    Tally Dascom DT-210/230 User Guide V1.3 5 SETTING DIP SWITCHES On this printer, you can make various settings such as printer density, baud rate, and auto-cutter enable/disable etc. with DIP switches. The DIP switches are already set for the current interfaces. Change the setting if necessary.
  • Page 54: For Serial Interface (Rs-232C)

    Tally Dascom DT-210/230 User Guide V1.3 Replace the DIP switch cover, and screw it in place. New DIP switch settings are enabled after the printer is turned on! 5.2 For Serial Interface (RS-232C) When using the built-in USB interface, it is not necessary to change the DIP switch setting but their function changes.
  • Page 55: For Parallel And Usb2.0 Interface

    Tally Dascom DT-210/230 User Guide V1.3 Offline or Receive BUSY Condition Receive Buffer Full Buffer Full Print Density “Selecting the Print Density” on page 48. Near-End Sensor Status Disable Enable 5.3 For Parallel and USB2.0 Interface When using the serial interface, it is not necessary to change the DIP switch setting but their function changes.
  • Page 56: Selecting The Print Density

    Tally Dascom DT-210/230 User Guide V1.3 5.4 Selecting the Print Density Print Density (Mono color) Default Reserved 1 (Light) Reserved 2 (Standard) Reserved 3 (Darker than standard) Reserved 4 (Dark) • If the print density is set to 3 or 4 level, printing speed may be reduced.
  • Page 57: Troubleshooting

    Tally Dascom DT-210/230 User Guide V1.3 6 TROUBLESHOOTING Your printer is extremely reliable, but occasionally problems may occur. This chapter provides information on some of the common problems you may encounter and how you may solve them. If you encounter problems that you cannot resolve, contact your dealer for assistance.
  • Page 58: Removing Jammed Paper

    Tally Dascom DT-210/230 User Guide V1.3 Dirty thermal head or print Clean the thermal head or print roller. Vertical dot line missing Thermal head damaged Contact your dealer for assistance. 6.2 Removing Jammed Paper When a paper jam occurs, never pull out the paper forcibly. Open the roll paper cover and remove the jammed paper.
  • Page 59: Cleaning Thermal Head

    Open the printer cover and remove the jammed paper. 6.3 Cleaning Thermal Head DASCOM recommends cleaning the thermal print head periodically (generally every 3 months) to maintain receipt print quality. • After printing, the thermal print head becomes very hot. Be careful not to touch it and to let it cool before you clean it.
  • Page 60: Specifications

    Direct thermal line printing Resolution 203DPI, 8dots/mm DT-230: 260mm/s Default; 240-270mm/s adjustable via DIP. Print speed DT-210: 220mm/s Default; 210-230mm/s adjustable via DIP. Print width 72mm (576dots) USB (On-board) + Cash Drawer (On-board) + one optional Interface interface (daughter board): Serial, Parallel, Ethernet, Wi-Fi or fiscal interface.
  • Page 61 Tally Dascom DT-210/230 User Guide V1.3 Paper width 79.5±0.5mm/57.5±0.5mm Paper 0.056~0.1mm thickness Paper roll Max. OD ∮83mm diameter Min. ID ∮13mm Paper load Upward cover open and Easy paper loading Paper cut Manual tear; Auto-cutter (hay cutter type) and partial cut.
  • Page 62: External Dimension And Mass

    7.2 External Dimension and Mass Width: Approximately 147 mm {5.78”} • Depth: Approximately 203.9 mm {8.03”} • Width: Approximately 149.2 mm {5.87”} • Mass: DT-210: Approx. 1.6kg {3.53lb} (excluding power adapter) • DT-230: Approx. 1.7kg {3.75lb} (excluding power adapter) Front View Side View...
  • Page 63: Interfaces

    Tally Dascom DT-210/230 User Guide V1.3 7.3 Interfaces Power Supply interface, USB interface and cash drawer interface are standard interfaces for the printer. Serial interface, Parallel interface, Ethernet interface and Wi-Fi interface are optional interfaces for the printer. The interface pin assignment is listed below.
  • Page 64: Serial Interface

    Tally Dascom DT-210/230 User Guide V1.3 7.3.3 Serial interface Serial interface pin assignment Serial interface compatible with RS-232 standard, with 25 pin (D hole type) socket. PIN No. Description PIN 1 Frame Ground PIN 2 PIN 3 PIN 4 PIN 5...
  • Page 65 Tally Dascom DT-210/230 User Guide V1.3 Data 1 Pin No. Signal From Description Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 (The highest bit) ACK Signal; Printer response signal, indicates that the printer has received a Data byte.
  • Page 66: Ethernet Interface

    Tally Dascom DT-210/230 User Guide V1.3 7.3.5 Ethernet interface Ethernet interface pin assignment Pin. No. Name Description Tranceive Data+ Tranceive Data- Receive Data+ Not connected Not connected Receive Data- Not connected Not connected Ethernet interface connector diagram 7.3.6 Wi-Fi interface Wi-Fi interface supports 2.4 GHz, IEEE Std.
  • Page 67: Paper Specification

    Tally Dascom DT-210/230 User Guide V1.3 7.5 Paper Specification Paper type Specified thermal paper Roll paper Form Roll paper diameter 83 mm {3.27"} maximum Size Min. core diameter 13mm Take-up roll paper 80 + 0.5/-1.0 mm width Paper width 79.5 ± 0.5 mm CAUTION •...
  • Page 68 Tally Dascom DT-210/230 User Guide V1.3 58 mm paper width printing The printable area of a paper with width of 57.5 ± 0.5 mm {2.26" ± 0.02"} is 50.8 ± 0.2 mm {2.00" ± 0.008"} (360 dots), and the space is approximately 3.7mm {0.15"} on the left side and approximately 3.0 mm {0.12"} on the right side.
  • Page 69: Printing And Cutting Positions

    Tally Dascom DT-210/230 User Guide V1.3 7.5.2 Printing and Cutting Positions Last line of a previous receipt Approx. 29 Manual-cutter position Auto-cutter blade position Approx. 15 Paper feed direction Center of the print dotline [Units: mm (All the numeric values are typical.
  • Page 70: Character Code

    Tally Dascom DT-210/230 User Guide V1.3 8 CHARACTER CODE PAGES • The character code tables show only character configurations. They do not show the actual print pattern. • “SP” in the table shows a space. 8.1 Common to All Pages (International Character Set: USA) “...
  • Page 71: International Character Sets

    Tally Dascom DT-210/230 User Guide V1.3 8.2 International Character Sets ASCII code (Hex) Country France à ° ç § é ù è ¨ β Germany § Ä Ö Ü ä ö ü U.K. £ Denmark I Æ Ø Å æ...
  • Page 72: User-Defined Page]

    Tally Dascom DT-210/230 User Guide V1.3 8.3 [User-defined page]...
  • Page 73: Pc437: Usa, Standard Europe]

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  • Page 74: Pc850: Multilingual]

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  • Page 77: Pc860: Portuguese]

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  • Page 78: Pc863: Canadian-French]

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  • Page 79: Pc865: Nordic]

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  • Page 80: Pc866: Cyrillic #2]

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  • Page 81: Ku42: Thai]

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  • Page 82: Tis11: Thai]

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  • Page 83: Tis18: Thai]

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  • Page 84: Pc720: Arabic]

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  • Page 85: Pc864: Arabic]

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  • Page 87: Printing Control Command Sets

    Tally Dascom DT-210/230 User Guide V1.3 9 PRINTING CONTROL COMMAND SETS · Be compatible with ESC/POS command set · Support NV image and page mode printing List of Commands Command Name Horizontal tab Print and line feed Print and return to standard mode (in page mode)
  • Page 88 Tally Dascom DT-210/230 User Guide V1.3 Command Name ESC a Select justification ESC c 3 Select paper sensor(s) to output paper-end signals ESC c 4 Select paper sensor(s) to stop printing ESC c 5 Enable/disable panel buttons ESC d Print and feed n lines...
  • Page 89 Tally Dascom DT-210/230 User Guide V1.3 Command Name Set up and print symbol <Function 065> PDF417: Set the number of columns in the data region. <Function 066> PDF417: Set the number of rows. <Function 067> PDF417: Set the width of the module.
  • Page 90 Tally Dascom DT-210/230 User Guide V1.3 The commands listed below in the first column are defined as “obsolete commands” in the ESC/POS command system. This printer supports both upward-compatible commands and obsolete commands. However, the upward-compatible commands are recommended to use.
  • Page 91: Fcc Statement

    Tally Dascom DT-210/230 User Guide V1.3 FCC STATEMENT 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 92: Dascom Representatives

    DASCOM REPRESENTATIVES GERMANY SINGAPORE (ASIA PACIFIC) DASCOM Europe GmbH DASCOM AP Pte Ltd Heuweg 3 21 Bukit Batok Crescent D-89079 Ulm #29-81, WCEGA Tower Deutschland Singapore 658065 Tel.: +49 (0) 731 2075 0 Phone: +65 6760 8833 Fax: +49 (0) 731 2075 100 Fax: +65 6760 1066 www.dascom.com...

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