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Error Message during RAID System Configuration
If the server configured with RAID System does not work correctly or utility program fails, check
the following and take an appropriate action.
The OS cannot be installed:
8 Is configuration of the RAID Controller performed?
→ Perform configuration properly by using WebBIOS.
The OS cannot be started:
8 Is the BIOS setting for the RAID Controller changed?
→ Set it properly.
8 Does POST recognize the RAID Controller?
→ Check that the RAID Controller is connected correctly and then turn the power
ON.
→ When the RAID System is connected correctly but is not recognized, it may be
faulty. Contact the maintenance service agent that you are contracted with or the
dealer that you purchased this controller from.
Rebuilding cannot be performed:
8 Is the capacity of the hard disk drive to be rebuilt insufficient?
→ Use a hard disk drive of the same capacity as the faulty one.
8 Is the Logical Drive configuration RAID0?
→ RAID0 does not have redundancy thus rebuilding cannot be performed. Replace
the "DEAD" hard disk drive, create configuration information again, perform
initialization and then restore using the backup data.
Auto-rebuild cannot be performed:
8 Is the interval enough when hot swap are executed?
→ Take interval more than 60 seconds when hot swap are executed.
8 Is the BIOS setting for the RAID Controller correct?
→ Check the BIOS setting for RAID Controller.
A hard disk drive goes into "FAIL" status:
→ Contact the maintenance service agent that you are contracted with or the dealer
that you purchased it from.
Troubleshooting 8-59
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