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NEC Express5800/180Rb-7 User Manual

Nec servers user's guide
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U s e r ' s G u i d e

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Summary of Contents for NEC Express5800/180Rb-7

  • Page 1 5800/180Rb-7 XPRESS U s e r ' s G u i d e...
  • Page 3 5800/180Rb-7 XPRESS U s e r " s G u i d e...

  • Page 4: Proprietary Notice And Liability Disclaimer

    Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.

  • Page 5: Table Of Contents

    Contents Proprietary Notice and Liability Disclaimer Using This Guide Text Conventions ........................x Related Documents ......................xi Safety Notices ........................xii Safety Notices for Users Outside of the U.S.A. and Canada ........xiii Care and Handling......................xiv 1 System Overview Overview ..........................
  • Page 6 2 Setting Up the System Overview ..........................2-2 Selecting a Site ........................2-2 Unpacking the System ......................2-3 Rack-Mount Subsystem Assembly..................2-4 Unpacking the Rack Mounting Hardware..............2-4 Before You Begin......................2-5 Static Precautions ......................2-5 Assembly ........................2-6 Attaching the Cable Retention Arm ..............2-10 Installing the Slide Rail Brackets into the Rack Cabinet........2-14 Mounting the Server into the Rack Cabinet ............2-15 Getting Familiar with the System ..................2-18 Making Connections......................2-18...
  • Page 7 Multiboot Options Add-In ..................3-25 Security Add-In......................3-25 To Set the User Password ................... 3-26 To Change or Clear the User Password .............. 3-26 To Set the Administrator Password..............3-26 To Change or Clear the Administrator Password..........3-26 Security Options....................3-26 System Event Log (SEL) Viewer Add-in ..............
  • Page 8 Hot-Swapping Bays.......................4-6 SCSI SCA Hard Disk Drives..................4-6 Mounting a SCSI SCA Hard Disk Drive in a Carrier............4-6 Installing a SCSI SCA Hard Disk Drive in a Hot-Swapping Bay.........4-8 Determining Drive Status....................4-9 Hot-Swapping Power Supplies..................4-10 Removing a Power Supply ..................4-11 Replacing a Power Supply...................4-12 Removing and Installing the Front Bezel .................4-12 Removing and Installing Server Covers ................4-13 Removing the PCI Bus Hot-Plug Cover..............4-14...
  • Page 9 Problems with Application Software ................5-11 Bootable CD-ROM Is Not Detected ................5-12 Problems with the Network....................5-12 PCI Installation Tips ......................5-12 Error Messages......................... 5-13 POST Error Codes and Messages ................5-13 How to Identify BIOS ...................... 5-19 BIOS Revision Level Identification................5-19 A System I/O Addresses/ Memory Map/PCI Configuration and Device Map/Interrupts/ Video Mode Assignments System I/O Addresses .......................
  • Page 10 viii Contents...

  • Page 11: Using This Guide

    Using This Guide This User’s Guide provides a quick reference to information about your server system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview”...

  • Page 12: Text Conventions

    Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.

  • Page 13: Related Documents

    Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.

  • Page 14: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.

  • Page 15: Safety Notices For Users Outside Of The U.s.a. And Canada

    Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.

  • Page 16: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.

  • Page 17: System Overview

    System Overview Overview Chassis Feature summary Chassis Front Controls and Indicators Chassis Rear Controls and Features Peripherals Hot-swap Power Supplies System Cooling Boardset Description Boardset Features Processor Overview Memory Overview DIMM Installation Sequence Peripheral Ports Add-in Board Slots Video SCSI Controller IDE Controller Keyboard and Mouse Remote Power-On (Wake On LAN) Function...

  • Page 18: Overview

    Overview The E 5800/180Rb-7 server (see Figure 1-1) is easy to integrate and can easily XPRESS accommodate the needs of a variety of high-performance applications—for example, network servers, multi-user systems, and large database operations. As your application requirements increase, you can upgrade your server with: More powerful and/or additional processors An additional processor mezzanine carrier with cache coherency filters An additional memory module and additional memory...

  • Page 19: Chassis Feature Summary

    Chassis Feature Summary Table 1-2 contains a summary of the chassis features. Table 1-2. Chassis Feature Summary Feature Comment Power system with redundancy The 750 watt, autoranging power supplies include integrated fans for cooling. These power supplies operate at 100–120VAC or 200–240 VAC.

  • Page 20: Chassis Front Controls And Indicators

    Chassis Front Controls and Indicators Figure 1-2 shows the chassis front controls and indicators. Table 1-3 provides a description of the chassis front controls and indicators. Figure 1-2. Front Controls and Indicators 1-4 System Overview...
  • Page 21 Table 1-3. Front Controls and Indicators Item Feature Description Front Panel Power switch When pressed, it turns on or off the server. The +5 V standby voltage is ON whenever the server is plugged in. Reset switch When pressed, it resets the server and causes the power-on self test (POST) to run.

  • Page 22: Chassis Rear Controls And Features

    Chassis Rear Controls and Features OM08781 PCI add-in board expansion slots External LVDS connector C. PS/2-compatible keyboard/mouse port, 6-pin D. PS/2-compatible keyboard/mouse port, 6-pin PS/2-compatible serial ports A and B, 9-pin RS-232 connector Super VGA compatible, 15-pin video connector G. PS/2-compatible parallel port (LPT), 25-pin bidirectional subminiature D connector H.

  • Page 23: Peripherals

    Peripherals The peripheral bay provides the interface for 3.5-inch and 5.25-inch media. 3.5-inch Diskette Drive The 3.5-inch diskette drive in the peripheral bay supports 720 KB and 1.44 MB media. The drive is accessible from the front of the system and is located behind the front panel.

  • Page 24: Hot-Swap Power Supplies

    Hot-swap Power Supplies The chassis can be configured with two or three 750-watt power supplies in a 2 + 1 redundancy configuration. If you have three supplies installed, you can hot-swap a failed supply without affecting system functionality. If you have two supplies installed, they must occupy the left and center bays (as you face the back of the server—see Figure 1-3).

  • Page 25: Boardset Description

    Boardset Description The modular scaleable architecture of the rack server supports symmetrical multiprocessing (SMP) and a variety of operating systems. The server comes with Peripheral Component Interconnect (PCI) and Industry Standard Architecture (ISA) buses. ISA buses are used internally only. The system has no ISA slots or a way for the user to make use of the ISA bus.

  • Page 26: Boardset Features

    Front panel board Profusion carrier C. Processor mezzanine board 1 D. Processor mezzanine board 2 I/O carrier Midplane G. Memory module 1 H. Memory module 2 Figure 1-4. Boardset Overview Boardset Features Table 1-4 lists the boardset features. Table 1-4. Boardset Features Feature Description Profusion carrier...
  • Page 27 Boardset Features (continued) Feature Description FSB terminator This module plugs into any unpopulated Slot 2 connector on either processor module mezzanine board. The module terminates the FSB GTL+ signals of the Slot 2 connector when a processor S.E.C. cartridge is not installed in a connector. Cache coherency The cache coherency filters contain information on each of the two processor buses, filters...

  • Page 28: Processor Overview

    Processor Overview Each Intel Pentium III Xeon processor is packaged in a single edge contact (S.E.C.) cartridge. The cartridge includes: The processor core with an integrated 32 KB primary (L1) cache The secondary (L2) cache A thermal plate A back cover Each processor implements the MMX™...

  • Page 29: Dimm Installation Sequence

    Note: When only a single memory module is installed, DIMM sizes on that module may vary, but when both memory modules are installed, the DIMM configuration on the two modules should be identical to support memory interleaving for performance gains. Depending on how the memory modules are installed, the memory subsystem can operate in two different modes: interleaved and single-port.

  • Page 30: Peripheral Ports

    Peripheral Ports Super I/O Chip The 37C937 Super I/O device supports two serial ports, one parallel port, diskette drive, and PS/2-compatible keyboard and mouse. The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable. By default, port A is physically the left connector (as you look at the back of the system —...

  • Page 31: Scsi Controller

    The SVGA controller supports analog VGA monitors (single and multiple frequency, interlaced and noninterlaced) with a maximum vertical retrace noninterlaced frequency of 100 Hz. You can not add video memory to this system. Depending on the environment, the controller displays up to 16.7 M colors in some video resolutions. It also provides hardware-accelerated bit block transfers (BITBLT) of data.

  • Page 32: Keyboard And Mouse

    Keyboard and Mouse The PS/2 compatible keyboard and mouse connectors are mounted in a single-stacked housing with the mouse connector over the keyboard. External to the system, they appear as two connectors. The user can plug in the keyboard and mouse to either connector before powering up the system.

  • Page 33: Security With The System Setup Utility (Ssu)

    Security with the System Setup Utility (SSU): Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time-out period of 1 to 128 minutes. Set an administrative password. Set a user password. Activate the secure mode hot-key.

  • Page 34: Locked Power And Reset Switches

    Locked Power and Reset Switches The power and reset push-button switches on the front panel are locked when the server is in secure mode. To exit from the secure mode, you must enter your user password. Diskette Write Protect If Diskette Write Protect is enabled in Setup, it write-protects the diskette drive only while the server is in the secure mode.

  • Page 35: Setting Up The System

    Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Connecting the Power Cord Using the System...

  • Page 36: Overview

    Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the rack-mount system units. Also, provided are the instructions for assembling the rack-mount system units. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.

  • Page 37: Unpacking The System

    Unpacking the System WARNING Your rack-mount server weighs approximately 113 pounds (51 kg). If your server contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you use only a mechanical assist unit to lift it off the shipping pallet.

  • Page 38: Rack-Mount Subsystem Assembly

    Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server into a standard EIA 19-inch rack cabinet. Unpacking the Rack Mounting Hardware Although the rack mounting hardware is inspected and carefully packaged at the factory, damage may occur during shipping. Follow these steps for unpacking. 1.

  • Page 39: Before You Begin

    Table 2-1. Rack Mount Parts Reference Description Reference Description Slide Rail Assembly (Left Side) Arm Bracket 2 Slide Rail Assembly (Right Side) Arm Bracket 3 Cable Retention Arm Template Arm Plate A Tie Wraps (20) Fits APC Rack Cabinet Arm Plate B Small 6-32 Screws (8) Fits Dell Rack Cabinet...

  • Page 40: Assembly

    Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system. Assembly The following subsection describes how to assemble your rack-mount server into a standard EIA 19-inch rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server.

  • Page 41: Front View

    ! CAUTION Temperature: The operating temperature of the server, when installed in an equipment rack, must not go below 5 °C (41 °F) or rise above 35 °C (95 °F). Extreme fluctuations in temperature can cause a variety of problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling.
  • Page 42 Use the following procedure to mark the front and rear screw hole locations of the server in the rack cabinet. 1. Determine where you want to install the server in the rack cabinet. To improve rack stability, mount the server towards the bottom of the rack cabinet.
  • Page 43 A – M5 Cagenuts for Cable Retention Arm B – Rack Mounting Rail Assembly Alignment Tabs C – Rack Mounting Rail Assembly M5 Screw Holes Figure 2-4. Locating and Marking the Rear Mounting Holes for the Server 3. While marking the hole locations for the Rack Mounting Rail Assemblies, also mark the locations on the front vertical mounting rails for the cage nuts, which hold the screws of the server faceplate (see Figure 2-3) and the Cable Retention Arm (see Figure 2-4).

  • Page 44: Attaching The Cable Retention Arm

    Figure 2-5. Inserting the Cage Nuts for the Server Faceplate Attaching the Cable Retention Arm The triple-hinged cable retention arm attaches to the rear of the server and the rack cabinet allowing cables to swing in and out of the way as the server slides back and forth within the rack cabinet (see Figure 2-6).
  • Page 45 1. Remove the power supply located on the rear of the server directly under the AC input power connector. Refer to “Removing a Power Supply” in chapter 4. 2. Attach arm bracket 1 (see Figure 2-7, A) by placing it over the three screw posts that protrude out on the inside edge of the chassis facing the power supplies.
  • Page 46 Figure 2-9. Arm Bracket 1 and Arm Bracket 2 Assembled 4. Attach arm bracket 3 (see Figure 2-10, A) by placing it over the top screw post that protrudes out on the inside edge of the chassis facing the power supplies and secure with a 6-32 screw.
  • Page 47 Figure 2-11. Attaching the Cable Retention Arm to the Server 6. Reinstall the power supply removed in step 1. 7. Using two M5 screws attach one of the arm plates to the cage nuts in the left-rear vertical-mounting rail of your rack cabinet (see Figure 2-12). There are four arm plates (A, B, C, and D) available to fit the different types of rack cabinets (see Figure 2-1 and Table 2-1).

  • Page 48: Installing The Slide Rail Brackets Into The Rack Cabinet

    Installing the Slide Rail Brackets into the Rack Cabinet Before you can mount the server in the rack cabinet, you must install the slide rail into the rack cabinet. Note: You must use the following procedure to prepare the rack cabinet before mounting the server into it. Observe all safety precautions, warnings, and cautions noted throughout this chapter.

  • Page 49: Mounting The Server Into The Rack Cabinet

    Mounting the Server into the Rack Cabinet Use the following procedure to mount the server into the rack cabinet (see Figure 2-14). WARNING Anchor the Rack Cabinet. The rack cabinet must be anchored to an unmovable support or a front stabilizer to prevent it from falling over when one or more units are extended in front of it on slide assemblies.
  • Page 50 4. Carefully press in on the safety latches (Figure 2-15, A) and slide the server all the way into the rack cabinet. Note: When you first slide the server into the rack cabinet, extra pressure may have to be applied. After the first time, the slides will move easier.
  • Page 51 7. Swing the cable retention arm back and forth a few times to ensure proper movement of the arm (see Figure 2-17). Figure 2-17. Swinging the Cable Retention Arm 8. Bundle all the server cables together and tie-wrap them to the cable retention arm (see Figure 2-18).

  • Page 52: Getting Familiar With The System

    Getting Familiar with the System Before setting up your system, see System Overview in Chapter 1 of this User's Guide to become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to...

  • Page 53: Connecting The Power Cord

    Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the server chassis (see Figure 2-19). Plug the male end of the power cord into a NEMA 5-15R outlet for 100-120VAC or a NEMA 6-15R outlet for 200-240 VAC or optional UPS.

  • Page 54: Using The System

    Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown.

  • Page 55: Powering On The Server System

    Powering On the Server System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. Note: If the server power cord is connected to a power control unit such as an UPS (Uninterruptible Power Supply)

  • Page 56: Powering Off The Server System

    After a few seconds your system begins the internal Power-On Self Tests (POST). POST automatically checks the carriers, processors, memory, keyboard, mouse, and most installed peripheral devices. During the memory test, POST displays the amount of memory it is able to access and test. The length of time needed to test memory depends on the amount of memory installed.

  • Page 57: Forcing A Power Shutdown

    3. Power off the peripheral devices. Note: If the server power cord is connected to a power control unit such as an UPS (Uninterruptible Power Supply), refer to the UPS user's guide for proper power-off procedures. Forcing a Power Shutdown A forced power shutdown can be used when the power on/off switch does not power off the server or the reset functions do not work.
  • Page 58 2-24 Setting Up the System...

  • Page 59: Configuring Your System

    Configuring Your System Configuring Your System Hot Keys Using the BIOS Setup Utility Using the System Setup Utility (SSU) FRU and SDR Load Utility Upgrading BIOS Using the Firmware Update Utility Installing Video Drivers Using the Symbios SCSI Utility Configuring the RAID Controller Setting the Configuration Switches...

  • Page 60: Configuring Your System

    Configuring Your System This chapter describes the system configuration utilities. Table 3-1 briefly describes the utilities. Table 3-1. Configuration Utilities Utility Description and brief procedure Page BIOS Setup (“Setup”) You can use Setup to change system configuration defaults. If the system does not have a diskette drive, or the drive is disabled or misconfigured, use Setup to enable it.

  • Page 61: Hot Keys

    Hot Keys Use the keyboard’s numeric pad to enter numbers and symbols for hot-key combinations, see Table 3-2. Table 3-2. Hot Keys To do this: Press these keys Clear memory and reload the operating <Ctrl+Alt+Del> system this is a system reset. Secure your system immediately.

  • Page 62: Bios Setup Configuration Settings

    Use the arrow keys to select a menu or an item on a displayed menu. Press the value keys (see Table 3-3) to cycle through the allowable values for the selected field. Use the Exit menu’s “Save Values” selection to save the current values on all the menus.

  • Page 63: Main Menu

    Main Menu Feature Option Description BIOS Release: Information only. BIOS Version: Information only. System Time HH:MM:SS Set the System Time. To select a field, press <Tab>, <Shift + Tab>, or <Enter>. Then type in a new value. If you replace the battery, the default time is 00:00. (This is a 24-hour clock.) System Date MM/DD/YYYY...

  • Page 64: Primary Master/Slave Submenu

    Primary Master/Slave Submenu Feature Option Description Type User User—lets you enter the parameters of the hard disk drive Auto installed at this connection. CD-ROM Auto—autotypes the hard disk drive installed here. IDE Removable ATAPI Removable CD-ROM—a CD-ROM is installed here. None IDE Removable—Removable device is installed here.

  • Page 65: Processor Information Submenu

    Processor Information Submenu This menu displays information about all processors. You cannot modify items on this menu. Consult your system administrator if an item requires changing. Item Description Left Processor 1 CPU ID Displays board 1 processor 1 stepping ID. Left Processor 1 Cache Size Displays board 1 processor 1 L2 cache size.

  • Page 66: Advanced Menu

    Advanced Menu WARNING Setting items on this menu to incorrect values may cause your system to malfunction. Feature Option Description Processor Serial Number: Disabled Processor serial number control. Enabled Reset Configuration Data: Yes clears the system configuration data. Use Multiprocessor Configures the Multiprocessor Specification revision level.

  • Page 67: Pci Configuration Submenu

    PCI Configuration Submenu Feature Option Description Processor Bus: 100 MHz Information only. PCI Slots 1-2: 33 MHz Information only. PCI Slots 3-6: 33 MHz Information only. PCI Slots 7-8: 33 MHz Information only. PCI Slots 9-10: 33 MHz Information only. PCI Bus Speed Default: 33 MHz PCI Bus speed.

  • Page 68: I/O Device Configuration Submenu

    I/O Device Configuration Submenu Feature Option Description Serial Port A Disabled Configure serial port A using these options: Enabled Disabled—no configuration. Auto Enabled—user configuration. OS Controlled Auto—BIOS or OS chooses the configuration. OS Controlled—displayed when controlled by the OS. Base I/O Address Sets the base I/O address for serial port A.

  • Page 69: Advanced Chipset Control Submenu

    Advanced Chipset Control Submenu Feature Option Description 1 MB Extended RAM Step Selects the thoroughness of the memory test of the extended 1 KB memory. BIOS tests each 1 MB boundary, each 1 KB boundary, or every byte. Every location BIOS defaults to the fastest test.

  • Page 70: Security Menu

    Security Menu Feature Option Description User Password Is When you enter your user password, this field Clear automatically changes to set. Administrator Password Is When you enter your administrator password, this field Clear automatically changes to set. Set User Password Press Enter The user password controls access to the system at boot.

  • Page 71: Server Menu

    Server Menu Feature Option Description System Management Selects System Management submenu. Console Redirection Selects Console Redirection submenu. Processor Retest Yes causes BIOS to clear historical processor status and retest all processors on the next boot. EMP Password Switch Disabled Enable or disable the EMP password. Enabled EMP ESC Sequence Updated from the FPC firmware.

  • Page 72: System Management Submenu

    System Management Submenu Feature Option Description Firmware SMIs Disabled Disabled turns off all firmware SMI sources. Enabled System Event Logging Disabled Enabled logs critical system events. Enabled Disabled Clear Event Log Enabled cleans the system event log on the next boot. Enabled Memory Scrubbing: Disabled...

  • Page 73: Console Redirection Submenu

    Server Management Information Submenu This submenu displays system serial number, part number, and server management controller revisions. All items on this menu cannot be modified in user mode. If any items require changes, please consult your system administrator. Feature Option Description Board Part Number Information only...

  • Page 74: Boot Menu

    Boot Menu Feature Option Description Diskette Check Disabled Enabled verifies the diskette type on boot. Disabled Enabled speeds up the boot process. Boot Device Priority Select the search order for the types of boot devices. 1. ATAPI CD-ROM Drive Use the up and down arrow keys to select a device. Press <+>...

  • Page 75: Exit Menu

    Exit Menu The following menu options are available on the Server menu. Select an option by using the up or down arrow keys. Then press <Enter> to execute the option, and follow the prompts. Option Description Exit Saving Changes Exit Setup and save your changes to CMOS. Exit Discarding Changes Exit Setup without saving data to CMOS.

  • Page 76: Using The System Setup Utility (Ssu)

    Using the System Setup Utility (SSU) The SSU is on the configuration software CD-ROM shipped with the server. The SSU provides a graphical user interface (GUI) over an extensible framework for server configuration. The SSU framework supports the following functions and capabilities: Assigns resources to devices and add-in boards before loading the OS.

  • Page 77: What You Need To Do

    The SSU then writes the configuration information to flash memory. The SSU stores configuration values in flash memory. These values take effect when you boot the server. POST checks the values against the actual hardware configuration; if the values do not agree, POST generates an error message. You must then run the SSU to specify the correct configuration before the server boots.

  • Page 78: Running The Ssu Remotely

    Running the SSU Remotely To run the SSU remotely, you must use BIOS console redirection. Note: The SSU supports a text mode of operation versus the default VGA graphics mode. Some forms of remote operation require that the SSU be operated in text mode.

  • Page 79: Starting The Ssu

    Starting the SSU The SSU is a collection of task-oriented modules plugged into a common framework called the Application Framework (AF). The AF provides a launching point for individual tasks and a location for setting customization information. 1. Turn on your video monitor and your system. 2.

  • Page 80: Customizing The Ssu

    Customizing the SSU You can customize the GUI according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. Use these six user-customizable settings: BackColor—(default = 3) lets you change the BACKGROUND color associated with different items on the screen to predefined color combinations.
  • Page 81 Note: If you run the SSU from nonwritable media (like a CD-ROM), these preferences will be lost when you exit the SSU. Configuring Your System 3-23...

  • Page 82: Launching A Task

    Launching a Task It is possible to have many tasks open at the same time, although some tasks might require complete control to avoid possible conflicts. A task achieves complete control by commanding the center of operation until you close the task window.

  • Page 83: Modifying Resources

    Modifying Resources You might need to modify the resources of a device to accommodate certain operating systems, applications, and drivers. You might also need to modify resources to resolve a conflict. To modify the resources associated with a device: 1. Highlight the device in the Devices section of the RCA window. 2.

  • Page 84: To Set The User Password

    To Set the User Password 1. Click <User Password>. 2. Enter the password in the first field. 3. Confirm the password by entering it again in the second field. To Change or Clear the User Password 1. Click <User Password>. 2.

  • Page 85: System Event Log (Sel) Viewer Add-In

    System Event Log (SEL) Viewer Add-in Clicking on the SEL add-in task brings up the SEL viewer add-in, which allows you to: Examine SEL records via the baseboard management controller (BMC) in hex or verbose mode. Examine SEL records by sensor or event type in hex or verbose mode. Examine SEL records from a previously stored binary file in hex or verbose mode.
  • Page 86 Figure 3-2 shows the SEL viewer main window. Table 3-4 lists the window’s menus and options. Figure 3-2. SEL Viewer Add-in Main Window Table 3-4. SEL Viewer Menus Menu Options File Open SEL: Views data from previously saved SEL file. Save SEL: Saves the currently loaded SEL data to a file.

  • Page 87: Sensor Data Record (Sdr) Manager Add-In

    Sensor Data Record (SDR) Manager Add-In The SDR Manager can display SDR records in either raw form (hexadecimal) or in an interpreted, easy-to-understand textual form (verbose). In this window, you can: Examine all SDR records through the baseboard management controller (BMC) in either hex or verbose mode.

  • Page 88: Field Replaceable Unit (Fru) Manager Add-In

    Table 3-5. SDR Manager Menus Menu Options Open FRU: Opens FRU data from a previously saved file. File Save SDR: Saves SDR data to a file in binary raw or verbose text format. Exit: Quits the SDR Manager. SDR Info: Displays SDR information as returned by the GetSDRInfo interface of the BMC. View All Records: Displays all records in the SDR repository.

  • Page 89: Exiting The Ssu

    Figure 3-4. FRU Manager Main Window Table 3-6. FRU Manager Menus Menu Options File Open FRU: Opens FRU data from a previously saved file. Save FRU: Saves FRU data to a file in binary raw or verbose text format. Exit: Quits the FRU Manager. View FRU Info: Displays FRU information of the selected device.

  • Page 90: Fru And Sdr Load Utility

    FRU and SDR Load Utility The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility is a DOS-based program that updates the server management subsystem’s product level FRU, SDR, and the Desktop Management Interface (DMI) nonvolatile storage components (EEPROMs). The utility: Discovers the product configuration based on instructions in a master configuration file.

  • Page 91: Command Line Format

    Requires the following supporting files: One or more .fru files describing the system’s FRUs A .cfg file describing the system configuration An .sdr file describing the sensors in the system Command Line Format The basic command line format (see Table 3-7) is frusdr [-?] [-h] [-d {dmi, fru, sdr}] [-cfg filename.cfg] [-fru filename.fru] Table 3-7.

  • Page 92: Displaying Usage Information

    Displaying Usage Information When the utility is run with the -? or -h command line flags, the following message is displayed when the verbose flag -v is added to the help command: FRU & SDR Load Utility Version 2.1 Revision R.1.1 Usage: Frusdr -? or –h...

  • Page 93: Using Specified Cfg File

    Displaying DMI Area Each DMI area displayed is headed with the DMI area designated name. In each area, each field has a field name header followed by the field in ASCII or as a number. Example: To display the DMI area, type frusdr -d dmi and press <Enter>. Displaying FRU Area The FRU area is displayed in ASCII format when the field is ASCII or as a number when the field is a number.
  • Page 94 Configuration File The configuration file is in ASCII text. The utility executes commands formed by the strings present in the configuration file. These commands cause the utility to run tasks needed to load the proper SDRs into the nonvolatile storage of the BMC and possibly generic FRU devices.

  • Page 95: Cleaning Up And Exiting

    Cleaning Up and Exiting If an update was successfully performed, the utility displays a single message and then exits. If the utility fails, it immediately exits with an error message and exit code. Upgrading BIOS Preparing for the Upgrade Before you upgrade BIOS, record the current BIOS settings, obtain the upgrade utility, and make a copy of the current BIOS.

  • Page 96: Creating A Bootable Diskette

    Creating a Bootable Diskette 1. Use a DOS or Windows 95 system to create the diskette. 2. Insert a diskette in drive A. 3. At the C:\ prompt, for an unformatted diskette, type: format a:/s or, for a formatted diskette, type: sys a: 4.

  • Page 97: Upgrading Bios

    Upgrading BIOS 1. Boot the computer with the diskette in drive A. The BIOS upgrade utility screen appears. 2. Select Update Flash Memory From a File. 3. Select Update System BIOS. Press <Enter>. 4. Use the arrow keys to select the correct .bio file. Press <Enter>. 5.

  • Page 98: Changing Bios Language

    Changing BIOS Language You can use the BIOS upgrade utility to change the language that BIOS displays. Use a bootable diskette containing the Intel flash utility and language files (see page 3-38). 1. Boot the computer with the bootable diskette in drive A. The BIOS upgrade utility screen appears.

  • Page 99: Installing Video Drivers

    10. Shut the system down and remove any diskettes in the system. 11. Disconnect all AC power cords from the system and wait 60 seconds. 12. Reconnect the AC power cords and power up the system. Installing Video Drivers After configuring the system, you need to install video drivers to take full advantage of the features of the onboard CL-GD5480 super VGA video controller.

  • Page 100: Configuring The Raid Controller

    C onfiguring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) option available for your system is the three channel SecuRAID 530 (Mylex eXtremeRAID 1100) RAID controller board, which gives your system the added security of fault tolerance. If you order a system with an Operating System (OS) hot load and a RAID controller, the system is pre-configured at the factory according to Table 3-8.

  • Page 101: Setting The Configuration Switches

    Setting the Configuration Switches Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system boards. Modify the system boards only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
  • Page 102 Table 3-9. I/O Carrier Switch Summary Switch Default Function Number Setting What it does at system reset Disabled Reserved Recovery Boot Enabled BIOS attempts a recovery boot, loading BIOS code from a diskette into the flash device. This is typically used when BIOS code has been corrupted.

  • Page 103: Changing Switch Settings

    Changing Switch Settings ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before setting the switches can result in personal injury and equipment damage.

  • Page 104: Clearing Cmos

    SW4G1 OM08749 Figure 3-6. Location of the System Configuration Switches Clearing CMOS To clear CMOS: 1. Ensure that the system is powered off. Remove the PCI hot-plug cover. On switch SW4G1 (see Figure 3-5 and Figure 3-6), slide or press switch number 5 to the right most position.

  • Page 105: Clearing Password

    Clearing Password To clear password: 1. Ensure that the system is powered off. Remove the PCI hot-plug cover. On switch SW4G1 (see Figure 3-5 and Figure 3-6), slide or press switch number 6 to the right most position. 2. Power on the system. Wait for POST to complete and for the messages “Password cleared by jumper”...
  • Page 106 3. Power off the system. 4. Return switch number 2 to the left most (default) position. 5. Reinstall the PCI hot-plug cover using the original screws, remove the diskette from drive A. Power on the system, and resume normal operation. 3-48 Configuring Your System...

  • Page 107: Upgrading Your System

    Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Hot-Swapping Fans Hot-Swapping a SCSI Hard Drive Hot-Swapping Power Supplies Removing and Installing the Front Bezel Removing and Installing Server Covers Add-In Boards Memory Modules and DIMMs Processors: Removing and Installing Front Side Bus (FSB) Termination Board Assembly Optional Five to Eight CPU Upgrade Kit...

  • Page 108: General Information

    General Information Warnings and Cautions WARNING The DC push-button on/off switch on the front of the chassis does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.

  • Page 109: Static Precautions

    WARNING Hazardous conditions, devices, and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the system and disconnect all power cords, telecommunications systems, networks, and modems attached to the system before opening it. Otherwise, personal injury or equipment damage can result.

  • Page 110: Equipment Log

    Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system. You will need this information when configuring your system.
  • Page 111 OM10702 Fan cover screw Fan cover C. Grasp holes D. Fan Figure 4-1. Replacing a Fan Upgrading Your System 4-5...

  • Page 112: Hot-Swapping A Scsi Hard Drive

    Hot-Swapping a SCSI Hard Drive Hot-Swapping Bays Two 3.5-inch hot-swapping bays provide space for 3.5 inches X 1 inches (or 1.6 inches) single connector attachment (SCA2) SCSI hard disk drives. You can install up to two industry-standard wide/ultra or wide/ultra2 SCA-type hard disk drives in these bays.
  • Page 113 4. Position the drive in the end of the carrier away from the handle, then slide the drive toward the handle. 5. Place the drive and carrier assembly on an antistatic surface of a table or a workbench so that the drive handle and fingers overlap the edge of the table or the workbench (see Figure 4-2).

  • Page 114: Installing A Scsi Sca Hard Disk Drive In A Hot-Swapping Bay

    Installing a SCSI SCA Hard Disk Drive in a Hot-Swapping Bay 1. Remove the front bezel. See “Removing and Installing the Front Bezel” later in this chapter. 2. Orient the carrier and drive assembly in front of the hot-swapping bay guide rails so that metal fingers of the perforated metal bracket attached to the carrier are facing up.

  • Page 115: Determining Drive Status

    Determining Drive Status Status LEDs arranged in sets of three below each of the two hot-swapping bays monitor the status of each drive. When a yellow LED is on continuously, it is okay to hot-swap (remove and replace) a bad drive with a good one. You DO NOT need to shut down the server to hot-swap a drive.

  • Page 116: Hot-Swapping Power Supplies

    CAUTION Do not press on the perforated metal bracket of the carrier when you push the assembly into the bay. Otherwise you may damage the metal fingers of the bracket. Hot-Swapping Power Supplies Note: You must have three power supplies installed to hot-swap a supply.

  • Page 117: Removing A Power Supply

    Removing a Power Supply CAUTIONs Turn off peripheral devices: If the chassis contains only two power supplies, turn off all peripheral devices connected to the server. Then turn off the server power with the push- button on/off switch on the front panel. Populate all bays: Figure 4-4 shows the far-right power supply bay vacant.

  • Page 118: Replacing A Power Supply

    Replacing a Power Supply 1. Remove the new power supply from the protective packaging, and place it on an antistatic surface. 2. Record the model and serial numbers of the power supply in your equipment log. 3. Slide the replacement power supply into the power supply cavity. See Figure 4-4 4.

  • Page 119: Removing And Installing Server Covers

    Removing and Installing Server Covers The server comes with several removable covers: The fan array cover provides access to the 6-fan array. The PCI bus hot-plug cover provides assess to the PCI bus hot-plug slots. The top cover provides access to the profusion carrier, I/O carrier, and 240 VA protective cover.

  • Page 120: Removing The Pci Bus Hot-Plug Cover

    Removing the PCI Bus Hot-Plug Cover 1. Observe the safety precautions, warnings, and cautions at the beginning of this chapter. 2. Remove and save the screws that attach the PCI bus hot-plug cover to the chassis. See Figure 4-7 3. While facing the front of the server, push the PCI cover toward the back of the server to disengage the tabs from the top cover.

  • Page 121: Installing The Pci Bus Hot-Plug Cover

    Installing the PCI Bus Hot-Plug Cover 1. Ensure that add-in boards are firmly seated in their respective slots and that the retaining brackets for the add-in boards are reinstalled. 2. Position the hot-plug cover over the top cover so that the tabs along its edges align with the slots in the top cover.
  • Page 122 OM10751 Two screws Figure 4-8. Removing the Top Cover OM07513 Figure 4-9. Removing the 240 VA Protective Cover 4-16 Upgrading Your System...

  • Page 123: Installing The Top Cover

    Installing the Top Cover 1. Observe the safety precautions, warnings, and cautions at the beginning of this chapter. 2. Install the 240 VA protective cover. See Figure 4-9 3. While facing the back of the server, position the top cover over the chassis so that the tabs along the edges of the cover align with the slots in the top edge of the chassis.

  • Page 124: Add-In Boards

    Add-In Boards The PHP I/O carrier provides 10 PCI bus master slots. CAUTION Do not overload the PHP I/O carrier by installing add-in boards that draw excessive current. Add-in boards can be extremely sensitive to ESD and always require careful handling. After removing the board from the protective wrapper or from the carrier, place it component-side up on a nonconductive, static-free surface.
  • Page 125 OM08752 PHP LED board EPHP mechanism C. EPHP actuator D. EPHP mechanism, open position Figure 4-10. Enhanced PHP Functionality on Add-in Board Slots 3. Being careful not to touch the components or gold edge connectors on the add-in board, remove it from the protective wrapper, and place it component-side up on a nonconductive, antistatic surface.
  • Page 126 11. Connect any required cabling to the add-in board. 12. If your server is not operating, skip this step. If your server is operating: Use the PCI hot-plug utility to power up the PCI slot. 13. Reinstall the top and cover following procedures previously described in this chapter.

  • Page 127: Removing An Add-In Board

    Removing an Add-In Board You can remove an add-in board when the server is operating or not operating. The following procedure describes both scenarios. CAUTION Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emission characteristics of the server and to ensure proper cooling of the server components.

  • Page 128: Memory Modules And Dimms

    Memory Modules and DIMMs CAUTION To avoid damaging the memory module DIMM sockets, do not attempt to use the metal stiffener on the memory module as a handle. Removing the Memory Module Cover 1. Observe the safety precautions, warnings, and cautions at the beginning of this chapter.

  • Page 129: Removing Dimms

    Removing DIMMs CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM. 1. Observe the safety and ESD precautions at the beginning of this chapter. 2.

  • Page 130: Installing Dimms

    Installing DIMMs A single carrier will support DIMM population in various configurations (empty sockets included). However, when fewer than 16 DIMMs are installed on a memory module, the preferred population order is to start from the lowest J number and populate sequentially to the highest (see Figure 4-14). This recommendation helps maintain optimal signal integrity and thermal performance.
  • Page 131 3. Insert the bottom edge of the DIMM into the socket, then press down firmly on the DIMM until it seats correctly. See Figure 4-15. 4. Gently push the plastic ejector levers on the socket ends to the upright position. 5.

  • Page 132: Processors: Removing And Installing

    Processors: Removing and Installing The profusion carrier supports two processor mezzanine boards. Each mezzanine board provides four Slot 2 connectors for Pentium III Xeon processors packaged in S.E.C. cartridges. Unpopulated Slot 2 connectors require front side bus (FSB) termination boards. Note : The accessories box shipped with your system contains two holddown brackets and four sets of ejector...
  • Page 133 OM10695 Processor holddown hook end Captive screw Figure 4-16. Removing a Processor Holddown OM10693 Eject/insert levers Lever locks C. Slot in processor retention bracket flange Figure 4-17. Replacing a Processor Upgrading Your System 4-27...

  • Page 134: Installing A Processor

    Installing a Processor 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. To access the processor mezzanine board(s), follow the previous steps in “Removing a Processor.” 3. Being careful not to touch the gold edge connector on the processor cartridge, remove it from the protective wrapper.

  • Page 135: Front Side Bus (Fsb) Termination Board Assembly

    Front Side Bus (FSB) Termination Board Assembly The profusion carrier provides connectors for two processor mezzanine boards. Each board provides four Slot 2 connectors for Pentium III Xeon processors packaged in S.E.C. cartridges. If any Slot 2 connector is depopulated, a termination board assembly must be installed in the connector to properly terminate the signals on the FSB.
  • Page 136 OM10694 Eject/insert levers Lever locks C. Slot in processor retention bracket flange Figure 4-18. Replacing a Termination Board Assembly 4-30 Upgrading Your System...

  • Page 137: Optional Five To Eight Cpu Upgrade Kit

    Optional Five to Eight CPU Upgrade Kit Use the following procedure to install the optional five to eight CPU upgrade kit. To install more than four processors in your server the following hardware items must be added: Mezzanine board Two Cache coherency filters Two Processor holddown brackets.
  • Page 138 Figure 4-19. Removing the Memory Module Board 6. Remove the fan array cover and all the fans. See “Removing a Fan” earlier in this chapter. 7. Remove and save the three screws securing the fan array housing to the chassis (see Figure 4-20, A). 8.
  • Page 139 9. Remove the ten screws (five on each side) that secure the profusion carrier tray to the chassis (see Figure 4-21, A). 10. Simultaneously rotate the eject/insert levers to eject the tray out of the midplane. See Figure 4-21, B. 11.
  • Page 140 OM10654 Profusion Carrier Tray Metal latch verification bracket C. Tab D. Plastic mezzanine lock bars Figure 4-22. Releasing the Profusion Retention Cage 15. Carefully lift the processor retention cage from the profusion carrier tray (see Figure 4-23). Figure 4-23. Removing the Profusion Retention Cage 4-34 Upgrading Your System...
  • Page 141 Note: When removing a Processor Mezzanine Board the Mezzanine Extraction Tool/Cache Hold Down Bracket must be used (see Figure 4-24). To use this tool you must first remove it from the front of the processor retention cage by pulling out its plastic retaining pin. The flange end (without foam) of the tool can then be inserted under the edge of the mezzanine board marked “Insert Extraction Tool Here”.
  • Page 142 18. Push down firmly in the middle area of the new mezzanine board until it’s flush with the profusion carrier. See Figure 4-25. Figure 4-25. Installing the Processor Mezzanine Board 19. Reinstall the processor retention cage by carefully aligning its guideposts (larger guide on the right) with the cage guides on the profusion carrier tray (see Figure 4-22).
  • Page 143 27. Replace the hold down bracket by aligning the tab and the plastic retaining pin on the front of the processor retention bracket. Once aligned, push in on the pin, locking the bracket in place (see Figure 4-26). OM10691 Retaining latch Keyed/notched edge Figure 4-26.
  • Page 144 32. Reinstall the memory module board DIMM-side down by grasping its sides and carefully sliding it into the slot guides until the levers engage with the flanges in front of the guides. Simultaneously rotate the levers inward until they are flush with the edge of the module to seat the connector of the module in the connector of the midplane.
  • Page 145 Figure 4-28. Removing the Processor Air Baffle 37. Install the eight processors/terminators onto the mezzanine boards along with their holddown brackets. See “Processors: Removing and Installing” and “Front Side Bus (FSB) Termination Board Assembly” earlier in this chapter. 38. Reinstall the front bezel. See “Removing and Installing the Front Bezel” earlier in this chapter.
  • Page 146 4-40 Upgrading Your System...

  • Page 147: Problem Solving

    Problem Solving Problem Solving Static Precautions Resetting the System Troubleshooting Checklists Diagnostic Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips Error Messages How to Identify BIOS...

  • Page 148: 5-2 Problem Solving

    Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.

  • Page 149: Troubleshooting Checklists

    Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and sometimes after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.

  • Page 150: Running New Application Software

    Are all device drivers properly installed? For information about installing drivers, refer to your Network Operating System Configuration Guide. Are the configuration settings made with the SSU correct? Are the configuration settings in BIOS Setup and the SSU correct? For information about running these utilities, refer to the Configuring Your System chapter 3.

  • Page 151: After System Has Been Running Correctly

    After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, review the following checklist.

  • Page 152: Diagnostic Procedures

    Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problems and then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the baseboard, processors, memory board, keyboard, and mouse. If POST finds an error, it displays an error message.

  • Page 153: Verifying Proper Operation Of Key System Indicators

    After POST completes, the system beeps once. If POST finds an error, it displays an error message and, in case there is a problem with the display, it emits a series of long and short beeps. Write down any beep code emitted.

  • Page 154: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...

  • Page 155: No Characters Appear On Screen

    No Characters Appear on Screen Check the following: Is the keyboard working? Check to see if the Num Lock light is functioning. Is the video display monitor plugged in and turned on? Many modern video monitors shut down when inactive and may require a moment to warm up when activated. Are the brightness and contrast controls on the video monitor properly adjusted? Are the video monitor switch settings correct? Is the video monitor signal cable properly installed?

  • Page 156: System Cooling Fans Do Not Rotate

    System Cooling Fans Do Not Rotate If the system cooling fans are not operating properly, system components could be damaged. Note: In addition to the cooling fans that are an integral part of each power supply, the server chassis has hot swap cooling fans. There are no serviceable components inside the power supply.

  • Page 157: Hard Disk Drive Activity Light Does Not Light

    Hard Disk Drive Activity Light Does Not Light If you have installed one or more hard disk drives in your system, check the following: Are the power and signal cables to the drive properly installed? Are all relevant switches and jumpers on the hard drive and adapter board set correctly? Is the onboard IDE controller enabled? (IDE hard drives only)? Is the hard disk drive properly configured?

  • Page 158: Bootable Cd-Rom Is Not Detected

    Bootable CD-ROM Is Not Detected Check the following: Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your BIOS Setup (F2) configuration. Is the peripheral bay fully seated against the chassis? Problems with the Network Diagnostics pass, but the connection fails: Make sure the network cable is securely attached.

  • Page 159: Error Messages

    Error Messages This section describes the POST error codes, messages, and beep codes. POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero.
  • Page 160 Table 5-1. POST Error Codes and Messages Code Error message 0200 Failure Fixed Disk 0210 Stuck Key 0211 Keyboard error 0213 Keyboard locked - Unlock key switch 0220 Monitor type does not match CMOS - Run SETUP 0230 System RAM Failed at offset 0231 Shadow RAM Failed at offset 0232...
  • Page 161 Table 5-1. POST Error Codes and Messages (continued) Code Error message 8161 Unable to apply BIOS Update for Board 2 Processor 2 8162 Unable to apply BIOS Update for Board 2 Processor 3 8163 Unable to apply BIOS Update for Board 2 Processor 4 8164 Unable to apply BIOS Update for Board 1 Processor 1 8165...
  • Page 162 Table 5-1. POST Error Codes and Messages (continued) Code Error message 8213 Board 2 Processor 4 failed BIST 8214 Board 1 Processor 1 failed BIST 8215 Board 1 Processor 2 failed BIST 8216 Board 1 Processor 3 failed BIST 8217 Board 1 Processor 4 failed BIST 8220 Board 2 Processor 1 Internal Error (IERR) failure...
  • Page 163 Table 5-1. POST Error Codes and Messages (continued) Code Error message 8254 Board 1 Processor 1 failed FRB Level 3 timer 8255 Board 1 Processor 2 failed FRB Level 3 timer 8256 Board 1 Processor 3 failed FRB Level 3 timer 8257 Board 1 Processor 4 failed FRB Level 3 timer 8260...
  • Page 164 Table 5-2. Post Error Beep Codes Beeps Error 1-2-2-3 ROM Checksum Error 1-3-1-1 DRAM Refresh Test Error 1-3-1-3 Keyboard Controller Error 1-3-3-1 Memory Not Detected or Incorrect DIMM Type 1-3-3-2 I Initialize or call POST Memory Manager 1-3-4-1 RAM failure on address line xxxx 1-3-4-3 All Memory Group Errors 1-4-1-1...

  • Page 165: How To Identify Bios

    How to Identify BIOS To help you identify your system's current BIOS, refer to the following subsection. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automatically when your system is powered on, your system monitor displays several messages, one of which identifies the BIOS revision level currently loaded on your system, see the example below.
  • Page 166 5-20 Problem Solving...

  • Page 167: A System I/O Addresses/ Memory Map/Pci Configuration And

    System I/O Addresses/ Memory Map/PCI Configuration and Device Map/Interrupts/ Video Mode Assignments System I/O Address Assignments Memory Map Assignments PCI Configuration and Device Map Assignments Interrupt Assignments Video Mode Assignments...

  • Page 168: Memory Map

    This appendix provides system I/O addresses, memory mapping, PCI configuration and device mapping, interrupts, and video modes that are factory assigned for this system. Use these values for reference when installing an optional device. System I/O Addresses Table A-1 shows the I/O address space location of all directly I/O-accessible registers.

  • Page 169: Memory Map

    Memory Map Table A-2 lists the system memory map. In Table A-2 the addresses are listed in hexadecimal notation. When BIOS allocates memory space to PCI devices, it starts just below the APICs and continues downward. Assigning memory space to PCI devices does not decrease the total available memory in the system because this memory is “reclaimed”...

  • Page 170: Pci Configuration And Device Map

    PCI Configuration and Device Map PCI configuration and device map are listed in Table A-3. Table A-3. PCI Configuration and Device Map Device Segment Device Number Hot Plug Controller PCI Slot 1 PCI Slot 2 Embedded LVDS Embedded VGA PIIX4e PB64 PB64 PB64...

  • Page 171: Interrupts

    Interrupts Table A-4 below recommends the logical interrupt mapping of interrupt sources; it reflects a typical configuration, but these interrupts can be changed by the user. Use the information to determine how to program each interrupt. The actual interrupt map is defined using configuration registers in the PIIX4E and the I/O controller.
  • Page 172 Table A-5. Interrupts (Continued) PID Interrupt PCI Interrupt Component/PCI Slot # PCI Bus PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B PCI-B Video PCI-A PIIX4e PCI-A PCI-B PCI-A PCI-A PCI-A PCI-A PCI-A PCI-A PCI-A Onboard SCSI Channel A PCI-A PCI Hotplug Interrupt...

  • Page 173: Video Modes

    Video Modes The CL-GD5480 integrated video controller provides all standard IBM VGA modes. With 2 MB of SGRAM standard, the system supports special Cirrus Logic extended modes. Table A-6and Table A-7 list the standard and extended modes that this implementation supports, including the number of colors and palette size (e.g., 16 colors out of 256 K colors), resolution, pixel frequency, and scan frequencies.
  • Page 174 Table A-7. Extended VGA Modes Mode(s) Bits per Pixel Freq. Horiz. Freq. Vert. Freq. in Hex pixel Colors Resolution (MHz) (KHz) (Hz) Memory 58, 6A 16/256K 800 X 600 35.2 58, 6A 16/256K 800 X 600 37.8 58, 6A 16/256K 800 X 600 48.1 58, 6A...
  • Page 175 Table A-7. Extended VGA Modes (continued) Mode(s) Bits per Pixel Freq. Horiz. Freq. Vert. Freq. in Hex pixel Colors Resolution (MHz) (KHz) (Hz) Memory 640 X 480 43.3 640 X 480 43.2 50.9 800 X 600 35.2 800 X 600 37.8 800 X 600 48.1...
  • Page 176 Table A-7. Extended VGA Modes (continued) Mode(s) in Bits per Pixel Freq. Horiz. Freq. Vert. pixel Colors Resolution (MHz) (KHz) Freq. (Hz) Memory 1152 X 864 94.5 63.9 1152 X 864 67.5 1152 X 864 121.5 76.7 1152 X 864 143.5 91.5 640 X 480...

  • Page 177: Glossary

    Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
  • Page 178 (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
  • Page 179 (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
  • Page 180 (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
  • Page 181 hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. (Integrated Circuit) An electronic device that contains miniaturized circuitry. (Integrated Drive Electronics) A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card.
  • Page 182 Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieve LVD performance all devices including cable, controller, and drive must support LVD.
  • Page 183 partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM.
  • Page 184 RS-232C port An industry standard serial port. See also serial port. SAF-TE (SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus to indicate faults. save To store information on a floppy disk, hard disk, magnetic tape, or some other permanent storage device.
  • Page 185 SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
  • Page 186 10 Glossary...

  • Page 187: Equipment Log

    Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 188 Serial Number Component Manufacturer Name & Model (if available) Date Installed Server Front Panel Board Profusion Carrier Board I/O Carrier Board Processor Mezzanine Board 1 Processor Mezzanine Board 2 Processor 1 Processor 2 Processor 3 Processor 4 Processor 5 Processor 6 Processor 7 Processor 8 Memory Module Board...
  • Page 189 Serial Number Component Manufacturer Name & Model (if available) Date Installed DIMM Slot 17 DIMM Slot 18 DIMM Slot 19 DIMM Slot 20 DIMM Slot 21 DIMM Slot 22 DIMM Slot 23 DIMM Slot 24 DIMM Slot 25 DIMM Slot 26 DIMM Slot 27 DIMM Slot 28 DIMM Slot 29...
  • Page 190 4 Equipment Log...

  • Page 191: Index

    Index keyboard/mouse, 1-11, 1-16 Add-in board video, 1-11, 1-14, 1-15 installing/replacing, 4-18 Controls and indicators removing, 4-21 CD-ROM drive, 1-5 Address diskette drive, 1-5 I/O, A-2 front panel, 1-5 statusLEDs, hot-swapping bays, 1-5 Cooling BIOS, 3-3 system, 1-3 changing the language, 3-40 Cooling and airflow, 4-13 recovering, 3-39 Covers...
  • Page 192 ESD, 4-18 Indicators add-in boards, 4-18 cooling fault LED (yellow), 1-5 Expanded video memory, 1-15 drive fault LED (yellow), 1-5 Expansion slots front panel LCD, 1-5 64-bit PCI, 1-11 power fault LED (yellow), 1-5 SCSI drive in recovery mode, 4-9 SCSI drive status descriptions, 4-9 Input voltage, 1-8 description of system fans, 1-3...
  • Page 193 user, 1-17 RFI, 1-3 using to reactivate keyboard/mouse, 1-16 PCI, 1-9 SCI files, 3-19 bus master slots, 4-18 SCSI configuration and device map, A-4 bus termination requirements, 1-15 interrupt mapping, A-5 hard disk drive, 4-6 PCI bus hot-plug covers indicator, drive in recovery mode, 4-9 installing, 4-15 installing in hot-swapping bay, 4-8 POST...
  • Page 194 Symbios SCSI boot-time message, 5-6 System extended modes, A-8 configuring, 3-2 standard modes, A-7 forcing a power shutdown, 2-23 Video powering off, 2-22 controller, 1-11, 1-14 powering on, 2-21 expansion, 1-15 System setup utility extended VGA modes, A-8 inactivity (lockout) timer, 1-16 memory, 1-14 System setup utility (SSU) resolutions supported, 1-15...
  • Page 196 456-01564-001...

Table of Contents