Providing Information To End Users - Cisco 7960 Administration Manual

Chapter 6 Configuring Cisco IP Phones, Users, and Features in Cisco CallManager
Note

Providing Information to End Users

Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
78-10453-04
After you configure these services, verify that your users have access to the
Cisco CallManager IP Phone Options web-based application, where they can
select and subscribe to configured services. Refer to the Cisco CallManager
Administration Guide, the Cisco CallManager System Guide, or context-sensitive
help in the Cisco CallManager Administration application for details.
To configure Extension Mobility services for users, see the Cisco CallManager
Extended Services Administrator's Guide.
If you are a system administrator, you are likely the primary source of information
for Cisco IP Phone users in your network or company. It is important to provide
current and thorough information to end users.
Provide the following information to end users:
• Identify yourself. The Cisco IP Phone Models 7960 and 7940 User Guide
instructs users to direct some questions to a system administrator. To assist
users, consider distributing an E-mail or memo identifying yourself or your
network team. Provide contact information.
Provide end users with the following information about the Cisco IP Phone
•
User Options web-based application:
– The URL required to access the application
http://<serverName>/CCMUser/, where <serverName> is the host on
which the web server is installed.
A user ID and default password needed to access the application
–
These settings correspond to the values you entered when you added the
user to Cisco CallManager.
A brief description of what a web-based, graphic user interface
–
application is, and how it is accessed with a Web browser.
Outline the tasks that users can expect to accomplish with the
–
application, including subscribing to services, setting up speed dial and
call forwarding numbers, and creating a personal address book.
Providing Information to End Users
6-9