Macintosh Environment - imagistics cm4530 Network Administrator's Manual

Macintosh Environment:

Network Administrator's Guide — Troubleshooting Overview
No Check...
2 If applicable, did you suc-
cessfully set up queue-based
printing?
3 Did you configure this equip-
ment for NetWare connec-
tion?
4 Did you configure this equip-
ment for Novell print ser-
vice?
5 Were the proper printer driv-
ers installed?
6 Is the IPP port configured
with correct URL?
7 Can you see this equipment
in Windows Network Neigh-
borhood?
8 Can you print to this equip-
ment?
No Check...
1 Is AppleTalk enabled on this
equipment?
1 Are the IP Address properties
correctly set?
2 Is this equipment available in
the Chooser when you click
the LaserWriter 8 printer
icon?
3 Can you access any other net-
work device from the Macin-
tosh computer?
4 Can another Macintosh com-
puter on the network print to
this equipment? If so, com-
pare the settings to determine
which need to be changed to
support printing from this
machine.
Yes No For Instruction, Go To...
Setup the NetWare server prop-
erly.
Next Step
Print Server"
Setup the NetWare network set-
tings correctly.
Next Step
Session"
Setup the Novell print service
correctly.
Next Step
Print"
Next Step See the Printing Guide to install
proper printer drivers.
Next Step See the Printing Guide to config-
ure the proper port.
Check that the SMB protocol is
Next Step
enabled in client computers.
Refer to following section to
troubleshoot the condition.
End
Equipment"
Yes No For Instruction, Go To...
Enable the AppleTalk.
Next Step
Talk"
Setup the IP address correctly.
Next Step
Make sure the AppleTalk zone is
Next Step
supported by the Macintosh cli-
ent.
Refer to your Macintosh net-
Next Step
working documentation or con-
tact Macintosh technical support.
Refer to your Macintosh net-
working documentation or con-
tact Macintosh technical support.
End
P.165 "Setting up NetWare
P.56 "Setting up the NetWare
P.88 "Setting up the NetWare
P.199 "Cannot Print To This
P.52 "Setting up the Apple-
P.51 "Setting up the TCP/IP"
185