imagistics cm4530 Network Administrator's Manual

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Summary of Contents for imagistics cm4530

  • Page 2: Software License Agreement

    SOFTWARE LICENSE AGREEMENT INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS (UNLESS A SEPARATE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE SUCH SEPA- RATE LICENSE SHALL APPLY). IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT INSTALL OR USE THIS SOFTWARE, AND YOU MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT.
  • Page 3: Limitation Of Liability

    Limitation of Liability IN NO EVENT WILL IMAGISTICS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY DAMAGES, WHETHER IN CONTRACT, TORT, OR OTHERWISE (EXCEPT PERSONAL INJURY OR DEATH RESULTING FROM NEGLIGENCE ON THE PART OF IMAGISTICS OR ITS SUPPLIERS), INCLUD- ING WITHOUT LIMITATION ANY LOST PROFITS, LOST DATA, LOST SAVINGS OR OTHER INCI- DENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF IMAGISTICS OR ITS SUPPLIERS HAVE BEEN ADVISED OF...
  • Page 4: Trademarks And Copyright

    TRADEMARKS AND COPYRIGHT Trademarks • The official name of Windows 98 is Microsoft Windows 98 Operating System. • The official name of Windows Me is Microsoft Windows Me Operating System. • The official name of Windows 2000 is Microsoft Windows 2000 Operating System. •...
  • Page 5: Preface

    This manual describes how to set up the cm4530 Series from the network using Imagistics Printer Utility administrator functions. For information about initial setup for the cm4530 Series from the Control Panel, see the User Functions Guide. For information about setting up network clients, see the Printing Guide and Network Operator’s Guide.
  • Page 6: Table Of Contents

    Table of Contents SOFTWARE LICENSE AGREEMENT ............2 TRADEMARKS AND COPYRIGHT..............4 Preface ......................5 About This Guide ....................5 Conventions ......................5 About Other Manuals....................5 Table of Contents ...................6 1. Overview ......................11 Features and Functions................12 About Setup from Imagistics Printer Utility ............12 About Maintenance from Imagistics Printer Utility ..........13 About Registration from Imagistics Printer Utility..........13 About Other Administrative Functions in Imagistics Printer Utility ......14 Accessing Imagistics Printer Utility Administrator Mode.......15...
  • Page 7 Setting up the Time and Date ................48 Setting up the Web General Setting ..............49 Setting up Network Settings .................50 Setting up the TCP/IP ...................51 Setting up the IPX/SPX..................52 Setting up the AppleTalk..................52 Setting up the Rendezvous...................53 Setting up the LDAP Session ................53 Setting up the DNS Session .................54 Setting up the DDNS Session................54 Setting up the SLP Session ..................54...
  • Page 8 Backing up Data ....................96 Restoring Data from Backup File................98 Deleting the Data from Local Folder ..............101 Managing Directory Service................102 Setting up Notification..................104 Importing and Exporting the Address Book ............106 Importing the Address Book Data ..............106 Exporting the Address Book Data ..............107 Importing and Exporting the Department Code ..........109 Importing the Department Code Data ............109 Exporting the Department Code Data ............111...
  • Page 9 Setting up NDPS Using Novell Printer Gateway ...........168 Setting up NDPS Using Imagistics NDPS Gateway........173 Installing the Imagistics NDPS Gateway ..........173 Setting up the equipment as an NDPS Object ........174 Removing NDPS Components ..............177 Setting up DNS and Mail Servers...............178 Tips of Setting up the DNS and Mail Servers for Email ........179 Tips of Setting up the DNS and Mail Servers for Internet Fax......179 Tips of Setting up the DNS and Mail Servers for Offramp Gateway....179...
  • Page 10 SNMP Network Service.................205 Default Settings for Copier Setting ..............205 Default Settings for Fax Setting (Optional) ............205 Default Settings for Save as file Setting .............206 Default Settings for Email Setting ...............206 Default Settings for Internet Fax Setting.............206 Default Settings for Printer Setting ..............207 General Setting .....................207 Default Raw Job Setting................207 Default Settings for Print Service................207...
  • Page 11: Overview

    1. OVERVIEW Network Administrator’s Guide — 1. Overview...
  • Page 12: Features And Functions

    Features and Functions With the Imagistics Printer Utility web-based device management utility in the administrator mode, you can configure network and device settings, display and filter message and job logs, and control current jobs using a web browser. • NOTE: Before you read through this guide and perform the setup and maintenance opera- tions, please perform the setup for Imagistics Printer Utility.
  • Page 13: About Maintenance From Imagistics Printer Utility

    About Maintenance from Imagistics Printer Utility Following maintenance options are performed from Imagistics Printer Utility in the administra- tor mode: Updating client software An administrator can update the client software saved in this equipment. When a new version of client software is released, an administrator should update the client software in this equipment so clients can install new versions of their client software from Imagistics Printer Utility.
  • Page 14: About Other Administrative Functions In Imagistics Printer Utility

    About Other Administrative Functions in Imagistics Printer Utility Displaying message logs An administrator can display the message logs from Imagistics Printer Utility in the administra- tor mode. Registering department codes An administrator can manage department codes from the Counter tab. Network Administrator’s Guide —...
  • Page 15: Accessing Imagistics Printer Utility Administrator Mode

    Accessing Imagistics Printer Utility Administrator Mode Imagistics Printer Utility, web-based utility available on this equipment, allows you to manage this equipment remotely via the Internet or via your company’s intranet. To operate Imagistics Printer Utility, this equipment should be connected to the network and configured with the TCP/IP settings.
  • Page 16 Enter the administrator password in the “Password” field. Then click [Login]. • You cannot change a name in the User Name field. It always must be “Admin” to login Imagistics Printer Utility in the administrator mode. • The Setup page is displayed. •...
  • Page 17: Easy Setup Flow

    2. EASY SETUP FLOW Network Administrator’s Guide — 2. Easy Setup Flow...
  • Page 18: Overview For Network Configuration

    Overview for Network Configuration This equipment supports the various features of electronic document processing over a network such as network printing, scanning, and sending Email or Internet Fax over the Internet. To enable these features, an administrator has to assign the proper network configuration to client computers, servers, and this equipment.
  • Page 19: Connecting To The Local Area Network Over Ipx/Spx

    Printing Features • SMB Printing in the Peer-to-Peer connection from Windows computers P.23 "Setup Flow for SMB Printing" • Peer-to-Peer Printing in the Peer-to-Peer connection from Windows computers P.24 "Setup Flow for Peer-to-Peer Printing" • LPR Printing in the Peer-to-Peer connection from Windows computers P.22 "Setup Flow for LPR Printing"...
  • Page 20: Connecting To The Internet

    Connecting to the Internet When this equipment is connected to the local area network where the Internet access is enabled with DNS server and mail server, the following features are available: Printing Features • IPP Printing in the Internet connection from Windows computers P.25 "Setup Flow for IPP Printing"...
  • Page 21: Setup Flow For Printing Features

    Setup Flow for Printing Features This section describes the minimum setup flow to configure this equipment for printing. Setup Flow for Windows Printing This equipment supports SMB printing, Peer-to-Peer printing, LPR printing, and IPP printing for Windows computers. The configurations required are different for each printing system. If you are not sure which printing system you will use, choose the proper printing system according to operating systems of clients in your network: •...
  • Page 22: Setup Flow For Lpr Printing

    Setup Flow for LPR Printing Connecting over TCP/IP Network Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Setting up the LPR printer connection This equipment can be used with LPR printer connection for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003.
  • Page 23: Setup Flow For Smb Printing

    Setup Flow for SMB Printing Network Environment over TCP/IP Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Windows NT 4.0 Windows 2000 Setting up SMB Printer Windows XP Connection Windows Server 2003 Windows 98 Windows Me Windows NT 4.0...
  • Page 24: Setup Flow For Peer-To-Peer Printing

    • Document Monitor • Agfa Font Manager Setup Flow for Peer-to-Peer Printing Connecting over TCP/IP Network Windows 98 Windows Me Windows 98 Windows Me Setting up the TCP/IP printer connection with Peer-to-Peer Utility Windows 98 Windows Me This equipment provides the Peer-to-Peer Utility, (for Windows 98 and Windows Me), that enables a peer-to-peer connection over the TCP/IP network.
  • Page 25: Setup Flow For Ipp Printing

    Setup Flow for IPP Printing Connecting over Internet Windows 2000 Windows XP Windows Server 2003 Setting up the IPP printer connection This equipment can be used with the IPP printer connection for Windows 2000, Windows XP, and Windows Server 2003 in a TCP/IP network. Even though IPP printing can be used in a local area network, this method is commonly used to print over the Internet.
  • Page 26: Setup Flow For Printing Via Windows Print Server

    • NOTE: Document Monitor is available only when the client computers are connected to this equipment within the same local area network. Also Document Monitor cannot automatically find the IP or IPX address of this equipment to connect, if users install the client software for IPP printing.
  • Page 27: Setup Flow For Novell Printing

    Step 3: Advise users to install the Client Software for SMB printing via the Windows print server. Users can install the printer drivers for Windows Client Server network from the queue cre- ated in the Windows print server. This installation method is common for Windows print sharing.
  • Page 28: Setup Flow For Macintosh Printing

    This equipment supports the PSERVER in the NetWare 4.x bindery emulation mode, NetWare 4.x NDS mode, NetWare 5.x NDS/NDPS mode, and NetWare 6.x NDS/NDPS mode. Setup procedure Step 1: Setting up the NetWare print server. P.165 "Setting up NetWare Print Server" Step 2: Setting up the TCP/IP and the HTTP Network Service to enable Imagis- tics Printer Utility.
  • Page 29: Setup Flow For Appletalk Printing

    • NOTE: Macintosh printing from Mac OS X 10.2 and its earlier versions of Mac OS X is sup- ported only in Classic mode using the PPD file for Mac OS 8.6 to 9.x. This equip- ment also provides the PPD file for Mac OS X 10.2.4 or later. Setup Flow for AppleTalk Printing Connecting over AppleTalk Network Mac OS 8.6...
  • Page 30: Setup Flow For Unix Printing

    Setup procedure Step 1: Setting up the TCP/IP and the HTTP Network Service to enable Imagis- tics Printer Utility. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make Imagistics Printer Utility available. Please see the User Func- tions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Dis- play, or from Imagistics Printer Utility.
  • Page 31: Setup Flow For Ftp Printing

    Setup procedure Step 1: Setting up the TCP/IP. You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the first time you use it, to make Imagistics Printer Utility available. Please see the User Func- tions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Dis- play, or from Imagistics Printer Utility.
  • Page 32: Setup Procedure

    • Text data file Setup procedure Step 1: Setting up the POP3 account for this equipment in the incoming mail server. P.178 "Setting up DNS and Mail Servers" Step 2: Setting up the TCP/IP and the HTTP Network Service to enable Imagis- tics Printer Utility.
  • Page 33: Setup Flow For Scanning Features

    Setup Flow for Scanning Features This section describes the minimum setup flow required to configure this equipment for scan- ning. Setup Flow for Save as file The Save as file feature allows users to save images — scanned by a copy operation, scan oper- ation, or fax operation —...
  • Page 34: Setup Flow For Scan To Email

    Step 5: Setting up the Remote 1 and Remote 2 If you allow users to save scanned files in the network folders, you should specify which net- work folders can save the scanned files, or allow users to specify the network folders. P.73 "Setting up the Remote 1 and Remote 2"...
  • Page 35: Setup Flow For Fax Features

    Setup Flow for Fax Features This section describes the minimum setup flow to configure this equipment for Fax features. Setup Flow for Network-Fax • NOTE: The fax transmission using the N/W-Fax driver is available only when optional Fax unit is installed.
  • Page 36 • 96MB for Windows Me and Windows NT 4.0 • 128MB for Windows 2000/XP/Server 2003 • Windows 98 (Windows 98 Second Edition Recommended) • Windows Me • Windows NT 4.0 Service Pack 6a • Windows 2000 Service Pack 3 • Windows XP Service Pack 1 •...
  • Page 37: Setup Flow For Internet Fax

    Setup Flow for Internet Fax The Internet Fax feature allows users to send scanned images to other Internet Fax devices over the Internet. The Internet Fax is similar to Scan to Email, but it converts the scanned image to a TIFF-S format at a resolution accepted by most of facsimiles.
  • Page 38: Setup Flow For Onramp Gateway

    Step 4: Setting up the POP3 Network Service. You should specify the POP3 service and the user account for this equipment, to receive Internet Fax. P.59 "Setting up the POP3 Network Service" Step 5: Setting the Internet Fax Settings. In the Internet Fax Settings, you should specify the from address and from name to enable the Internet Fax transmission.
  • Page 39: Setup Flow For Offramp Gateway

    Setup Procedure Step 1: Setting up the DNS server and SMTP server. When this equipment uses the SMTP server to send an Email, you must configure the DNS server and SMTP server in your network. P.178 "Setting up DNS and Mail Servers" Step 2: Setting up the TCP/IP and the HTTP Network Service to enable Imagis- tics Printer Utility.
  • Page 40 Offramp Gateway An Email is sent to "FAX=<fax number>@host1.ifax.com" from a client computer Client Computer An Internet Fax is sent to Internet "FAX=<fax number>@host1.ifax.com" from an Internet Fax device Internet Fax Device The equipment receives The equipment receives Email of which the forwarding Email of which the forwarding domain is "host1.ifax.com"...
  • Page 41 tions Guide to configure the TCP/IP and HTTP Network Service from the Touch Panel Dis- play, or from Imagistics Printer Utility. P.51 "Setting up the TCP/IP" P.56 "Setting up the HTTP Network Service" Step 3: Setting up the DNS Session. You should set the DNS Session to specify the DNS server.
  • Page 42: Setup Flow For E-Filing Features

    Setup Flow for e-Filing Features This section describes the minimum setup flow to configure the e-Filing features. Setup Flow for e-Filing Web Utility Users can manage the boxes, folders, and documents in e-Filing from computers using the web browser if you enable the e-Filing web utility. Connecting over TCP/IP Network Print to e-Filing Copy or Scan to e-Filing...
  • Page 43 Connecting over TCP/IP Network e-Filing Windows 98 Windows Me Windows NT 4.0 Windows 2000 Retrieving from e-Filing Windows XP using TWAIN driver or Windows Server 2003 File Downloader The TWAIN driver and File Downloader can retrieve documents that are stored in the e-Filing by the Store to e-Filing functions.
  • Page 44 Utility available. Please see the User Functions Guide to configure the TCP/IP from the Touch Panel Display, or from Imagistics Printer Utility. P.51 "Setting up the TCP/IP" Step 2: Setting up the HTTP Network Service to enable e-Filing web utility. To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option must be enabled because the software accesses e-Filing on this equipment using the HTTP protocol.
  • Page 45: Setting Up From Imagistics Printer Utility

    3. SETTING UP FROM IMAGISTICS PRINTER UTILITY Network Administrator’s Guide — 3. Setting up from Imagistics Printer Utility...
  • Page 46: Setting Up Device Settings

    Setting up Device Settings In the General submenu page in the Setup menu, an administrator can configure the general set- tings such as Device Information, Energy Save, Date and Time, and Web General Setting. • NOTE: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 47: Setting Up The Device Information

    • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes. •...
  • Page 48: Setting Up The Energy Save

    6) Network path or queue name Enter the queue name for SMB printing. This queue name is used when users use the dis- covery function of the installer to obtain the network queue during the installation. Gener- ally use “print” for the Network path or queue name. 7) Location Enter the name of the department or site.
  • Page 49: Setting Up The Web General Setting

    1) Date/Time To adjust the date, select year in the first field, select month in the second field, and enter date in the third field. To adjust the time, enter hour in the fourth field, and enter time in the fifth field. 2) Time Zone Select the time zone where this equipment is located.
  • Page 50: Setting Up Network Settings

    Setting up Network Settings In the Network submenu page in the Setup menu, an administrator can configure the network settings such as TCP/IP, IPX/SPX, AppleTalk, DNS Session, DDNS Session, SLP Session, SMB Session, NetWare Session, HTTP Network Service, SMTP Network Service, POP3 Network Service, FTP Client, and SNMP Network Service.
  • Page 51: Setting Up The Tcp/Ip

    P.57 "Setting up the SMTP Client" P.58 "Setting up the SMTP Server" P.59 "Setting up the POP3 Network Service" P.60 "Setting up the FTP Client" P.60 "Setting up the FTP Server" P.61 "Setting up the SNMP Network Service" Click [Save]. •...
  • Page 52: Setting Up The Ipx/Spx

    2) IP Address Enter the static IP address that is assigned to this equipment when “Static IP” is selected in the “Address Mode” drop down box. 3) Subnet mask Enter the subnet mask if required when “Static IP” is selected in the “Address Mode” drop down box.
  • Page 53: Setting Up The Rendezvous

    2) Level This displays the AppleTalk network number of this equipment. 3) Device Name Enter the device name of the equipment that will be displayed in the AppleTalk network. 4) Desired Zone Enter the zone name where the equipment will connect — if required. If you leave an aster- isk in this field, the equipment will connect to the default zone.
  • Page 54: Setting Up The Dns Session

    Setting up the DNS Session In DNS Session, you can specify the DNS server to enable the FQDN rather than the IP address on specifying each server address such as SMTP server, POP3 server, and LDAP server. • SUPPLEMENT: When the DNS service is enabled and the DNS server supports the dynamic DNS service, please set the DDNS Session as well.
  • Page 55: Setting Up The Smb Session

    Setting up the SMB Session In SMB Session, you can specify the SMB network properties to enable SMB printing. When you enable the SMB, users can also browse the local folder in the equipment. You can also spec- ify the WINS server when the WINS server is used to enable the Windows print sharing and Windows file sharing services between the different subnets.
  • Page 56: Setting Up The Netware Session

    Setting up the NetWare Session In NetWare Session, you can set the NetWare Bindery or NDS service. This must be set when configuring a Novell printing environment. 1) Enable Bindery Select whether the NetWare Bindery mode for Novell printing is enabled or disabled. When you configure a Novell printing environment with the NetWare server in bindery mode, you must enable this.
  • Page 57: Setting Up The Smtp Client

    Setting up the SMTP Client In SMTP Client, you can enable or disable SMTP transmission for sending the Internet Fax and Emails. 1) Enable SMTP Client When this is enabled, this equipment sends an Internet Fax and an Email to the specified SMTP server for transmission over the Internet.
  • Page 58: Setting Up The Smtp Server

    Setting up the SMTP Server In SMTP Server, you can enable or disable SMTP transmission for receiving the Internet Fax and Emails. 1) Enable SMTP Server Select whether this equipment works as an SMTP server or not. This must be enabled when you enable the Offramp Gateway feature.
  • Page 59: Setting Up The Pop3 Network Service

    Setting up the POP3 Network Service In POP3 Network Service, you can specify the POP3 server to receive an Internet Fax and Emails. 1) Enable POP3 Client Select whether retrieving an Internet Fax and an Email from the POP3 server is enabled or disabled.
  • Page 60: Setting Up The Ftp Client

    Setting up the FTP Client In FTP Client, you can specify the default port number used for the Save as file using the FTP protocol. 1) Default Port Number Enter the port number to access the FTP site. The port number depends on the port setting in the FTP site.
  • Page 61: Setting Up The Snmp Network Service

    Setting up the SNMP Network Service In SNMP Network Service, you can enable or disable the SNMP to monitor the device status using a network monitoring utility. If an administrator wants to monitor the device status with a monitoring utility, programmed to fit the MIB, you must enable the SNMP and SNMP Traps. 1) Enable SNMP Select whether the SNMP monitoring with MIB is enabled or disabled.
  • Page 62 4) Enable Authentication Trap Select whether sending a SNMP Traps when this equipment is accessed using SNMP from a different read community. 5) Enable Alerts Trap Select whether sending a SNMP Traps when an alert condition occurs. 6) IP Trap Address 1-10 Enter the IP address where the SNMP Traps will be sent.
  • Page 63: Setting Up Copier Settings

    Setting up Copier Settings In the Copier submenu page in the Setup menu, an administrator can configure the copier set- tings that initially apply to copy operations. • NOTE: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 64: Setting Up The Copier Settings

    Click [OK] to apply the changes. • NOTE: When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the set- tings have been changed in the equipment. In that case, click the Copier submenu then the page displays the current settings in each field.
  • Page 65 • Manual — Select this to set the Manual mode as the default exposure for black and white copy. The manual mode manually specifies the density of the original. 6) Bypass feed Select the default paper type for the Bypass Feed. 7) BOOK >...
  • Page 66: Setting Up Fax Settings

    Setting up Fax Settings In the Fax submenu page in the Setup menu, an administrator can configure the fax device set- tings and the settings initially apply to fax operations. • NOTES: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 67: Setting Up The Fax Settings

    Click [OK] to apply the changes. • NOTE: When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the set- tings have been changed in the equipment. In that case, click the Fax submenu then the page displays the current settings in each field.
  • Page 68: Line-2 Mode *Note

    1) Terminal ID Enter the terminal ID name (company name) to identify this equipment. The name will be printed at the leading edge of all documents transmitted. 2) Fax Number Enter the fax number of this equipment. This fax number will be printed at the leading edge of all documents transmitted from Line 1.
  • Page 69: Exposure

    12) Exposure Select the default exposure for sending faxes. Select “Auto” to automatically apply the ideal contrast according to the original or select the contrast manually in 11 stages. 13) TTI Select whether printing a transmission header (TTI) to identify the sender of received faxes. 14) RTI Select whether printing a reception header (RTI) on received faxes to clearly identify the time, date, and page count of received faxes.
  • Page 70 24) Polling Report Select how to print a result report after a multi-polling reception. • OFF — Select this to not print a multi-polling report. • Always — Select this to print a multi-polling report for each multi-polling reception. • ON ERROR —...
  • Page 71: Setting Up Save As File Settings

    Setting up Save as file Settings In the Save as file submenu page in the Setup menu, an administrator can configure the Send to File settings that apply to the Save as file operations. An administrator also configures the Send to File settings that apply to the Save as file operation using the N/W-Fax driver.
  • Page 72: Setting Up The Local Storage Path

    • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes. •...
  • Page 73: Setting Up The Destination

    2) Delete documents after [ ] day(s) Select this to automatically delete files stored in the local folder after a specified number of days. When this is selected, enter the number of days that the files are to remain. Setting up the Destination You can specify that a network folder can be used for Save as file.
  • Page 74: Setting Up The N/W-Fax Destination

    2) Protocol Select the protocol to be used for uploading a file to the network folder. • SMB — Select this to upload a file to the network folder using the SMB protocol. SMB can be used in a Windows network when the Windows file sharing service is enabled. •...
  • Page 75: Setting Up The N/W-Fax Folder

    2) Use Network Folder Destination Select this to allow network folders to be used as Save as file destinations for N/W-Fax doc- uments. When selected, set the N/W-Fax Folder settings to specify which network folder to use. Setting up the N/W-Fax Folder In the N/W-Fax Folder, you can specify in which network folder N/W-Fax documents are saved.
  • Page 76: Setting Up Email Settings

    Setting up Email Settings In the Email submenu page in the Setup menu, an administrator can configure the Email settings that are needed for Scan to Email operations. • NOTE: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 77: Setting Up The Email Settings

    Click [OK] to apply the changes. • NOTE: When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the set- tings have been changed in the equipment. In that case, click the Email submenu then the page displays the current settings in each field.
  • Page 78: Setting Up Internet Fax Settings

    Setting up Internet Fax Settings In the Internet Fax submenu page in the Setup menu, an administrator can configure the Internet Fax settings needed for Internet Fax transmissions. • NOTE: Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 79: Setting Up The Internet Fax Settings

    Click [OK] to apply the changes. • NOTE: When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the set- tings have been changed in the equipment. In that case, click the Internet Fax sub- menu then the page displays the current settings in each field.
  • Page 80: Setting Up Printer Settings

    Setting up Printer Settings In the Printer submenu page in the Setup menu, an administrator can configure how the printer works and the printer options needed for the raw print jobs. Setting the Printer settings Access Imagistics Printer Utility in the administrator mode. P.15 "Accessing Imagistics Printer Utility Administrator Mode"...
  • Page 81: Setting Up The General Setting

    Click [OK] to apply the changes. • NOTE: When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the set- tings have been changed in the equipment. In that case, click the Printer submenu then the page displays the current settings in each field.
  • Page 82 • SUPPLEMENT: You can also add LPR queue names and specify the raw job setting for each queue. P.83 "Setting up the Raw Job Setting" 1) Raw jobs - Duplex Printing Select whether a raw job will be printed on both sides of the paper. 2) Raw jobs - Default Paper Size Select the default paper size that applies to a raw job.
  • Page 83: Setting Up The Raw Job Setting

    13) Symbol set Select the symbol set that applies to a raw job. Setting up the Raw Job Setting In Raw Job Setting, you can add up to 16 LPR queue names and specify the raw job setting for each queue. These queue names can be used when printing without a printer driver, such as printing from Unix workstation.
  • Page 84 Raw jobs - Default Paper Type — Select the default paper type that applies to a raw job. Raw jobs - Default Orientation — Select the default orientation that applies to a raw job. Raw jobs - Default Stapling — Select whether a raw job will be stapled. Raw jobs - Default Output Tray —...
  • Page 85: Setting Up Print Service Settings

    Setting up Print Service Settings In the Print Service submenu page in the Setup menu, an administrator can configure such print services as Raw TCP Print, LPD Print, IPP Print, FTP Print, NetWare Print, and Email Print. Setting the Print Service settings Access Imagistics Printer Utility in the administrator mode.
  • Page 86: Setting Up The Raw Tcp Print

    • SUPPLEMENT: If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes. •...
  • Page 87: Setting Up The Ipp Print

    Setting up the IPP Print In IPP Print, you can set the IPP Print options to enable the IPP print service. 1) Enable IPP Enable or disable IPP print service. 2) Port80 Enabled Enable or disable the Port80 for IPP printing. Port631 is usually used for the IPP access so users must specify to the URL, i.e.
  • Page 88: Setting Up The Netware Print

    Setting up the NetWare Print In NetWare Print, you can set the NetWare print options to enable the Novell print service. 1) Server Discovery Select how to search for the NetWare file servers in the network. • Auto — Select this to search for all the NetWare file servers in the network. This may take some time.
  • Page 89 3) Maximum Email Body Print Enter the maximum number of pages to print the body strings of the received Email print job. You can enter between 1 to 99. 4) Enable Print Email Error Select whether to print the report when an error occurs for Email printing. 5) Enable Email Error Forward Select whether to send an error message to an administrative Email address when Email printing cannot be completed.
  • Page 90: Displaying Version Information

    Displaying Version Information An administrator can display the system software version information of this equipment. The version information can be displayed from the Setup menu page. Displaying the version information Access Imagistics Printer Utility in the administrator mode. P.15 "Accessing Imagistics Printer Utility Administrator Mode" Click the Setup menu and Version submenu.
  • Page 91: Managing The Device

    4. MANAGING THE DEVICE Network Administrator’s Guide — 4. Managing the Device...
  • Page 92: Maintaining From Imagistics Printer Utility

    Maintaining from Imagistics Printer Utility This section details procedures for maintaining this equipment. It covers backing up and restor- ing files, deleting files stored on this equipment, and updating the software on Imagistics Printer Utility. About the Maintenance Functions In the Maintenance menu of the Imagistics Printer Utility administrator mode, an administrator can perform the following maintenance: Updating client software in Imagistics Printer Utility An administrator can upload client software that allows users to download to their computers...
  • Page 93: Updating The Software

    P.106 "Importing and Exporting the Address Book" Importing or exporting department code An administrator can import and export department code data in CSV format. P.109 "Importing and Exporting the Department Code" Exporting logs and journals An administrator can export logs and journals as CSV files. This feature is used to save the logs and journals as files before clearing them, if you want to maintain them.
  • Page 94 Select the language of the software that you are going to upload in the “Language” drop down box. Select the software that you are going to upload in the “Upload Files” drop down box. Driver Files — Select this to upload the setup files for the Client1 CD-ROM and Client2 CD-ROM.
  • Page 95: Removing The Client Software

    • NOTE: At the left of each field, the file name will be displayed. Be sure to specify the same file for each field. • SUPPLEMENT: The files for uploading are provided for each client software. Driver Files — Provided in the “WebInstall” folder of the Client1 CD-ROM and Client2 CD-ROM.
  • Page 96: Backing Up Data

    An administrator can create backup files of the address book, mailboxes, and templates data in the hard disk. This maintenance feature is used to create backup files before updating the system software or hard disk replacement, etc. The backup files can be used to restore or upload to another cm4530 Series. • SUPPLEMENT: The address book, mailbox, and template data are stored in the hard disk.
  • Page 97 Click [Create New File] for the data that you want to backup, or click [Create New File] in the “Combined Backup” section to create a backup file of all data. • The backup file name and the file size will be displayed. Right-click the File Name link and select [Save Target As...].
  • Page 98: Restoring Data From Backup File

    Select the file location and select “All Files” in the “Save as type” drop down box. • NOTE: It is recommended to save the backup file as it is named. If you change the file name, the equipment cannot restore the data from the backup files. The file name of each backup data must be the following name: - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.tbf...
  • Page 99 Click the Maintenance menu and Restore submenu. • The Restore submenu page is displayed. Click [Browse] in the data section that you want to restore, or click [Browse] in the “Combined Restore” section to restore all data from a backup file of all data. •...
  • Page 100 Select a backup file and click [Open]. • The file version and device name of selected backup file will be dis- played. • NOTE: If the backup file name is not the name as shown below, the equipment cannot restore the data from the backup files. - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.tbf - Template: BACKUP_TEMP<date>.tbf...
  • Page 101: Deleting The Data From Local Folder

    Check the box of data that you uploaded a backup file and click [Restore]. • The restore process begins. This procedure may take several min- utes. Deleting the Data from Local Folder An administrator can delete information such as, scanned data, transmission data, and reception data that are stored in the local folder using the Save as file function.
  • Page 102: Managing Directory Service

    Check the box of data that you want to delete and click [Delete Files]. Scan — The data in the “SCAN” folder within the “FILE_SHARE” folder of this equipment, that are stored by Scan to File operations, will be deleted. Transmission —...
  • Page 103 Enter following items as required. Directory Service Name — Enter the directory service name that identifies the directory service. Server IP Address — Enter the IP address or FQDN of the LDAP server. Port Number — Enter the port number to access the LDAP server. Generally “389”...
  • Page 104: Setting Up Notification

    Select a radio button of the directory service that you want to set as default server. • SUPPLEMENT: The default server will be used for a LDAP search from the Control Panel. If you select this equipment as default server, no default server will be set. Setting up Notification As administrator, you can configure notification settings and receive Email notification of sys- tem errors.
  • Page 105 In General Notification Event, check the boxes for general events to be notified. In Received Fax/Internet Fax Notification Events, check the boxes for the events and status to be notified. In Scan Notification Event, check the boxes for scanning sta- tus to be notified.
  • Page 106: Importing And Exporting The Address Book

    Importing and Exporting the Address Book This equipment allows you to import and export address book data in CSV format. Importing the Address Book Data You can import address information that has been exported from another Imagistics Printer Util- ity address book or from a different address book program. The imported file must be the comma delimited CSV file and created in the suitable format for the Imagistics Printer Utility address book.
  • Page 107: Exporting The Address Book Data

    Select the CSV file that contains address book data and click [Open]. Click [IMPORT]. • The data is imported to the address book. Exporting the Address Book Data You can export address information for use in another Imagistics Printer Utility address book or another address book program.
  • Page 108 • The Export/Clear Log submenu page is displayed. Click [Create New File] in the Address Book area. • The CSV file name will be displayed. • SUPPLEMENT: If you previously exported address book data, the exported file link and information are displayed in the Address Book area.
  • Page 109: Importing And Exporting The Department Code

    Select the file location and select “All Files” in the “Save as type” drop down box. Click [Save] • The CSV file that contains the address book data is saved in a selected location. Importing and Exporting the Department Code An administrator can import and export department code data in CSV format.
  • Page 110 Click the Maintenance menu and Import submenu. • The Import submenu page is displayed. Click [Browse...] in the Department Code area. • The Choose File dialog box appears. Select the CSV file that contains department code data and click [Open]. Network Administrator’s Guide —...
  • Page 111: Exporting The Department Code Data

    Click [IMPORT]. • The data is imported to the department code. Exporting the Department Code Data You can export department code information for use in other equipment. Exporting the department code data as a CSV file Access Imagistics Printer Utility in the administrator mode. P.15 "Accessing Imagistics Printer Utility Administrator Mode"...
  • Page 112 Click [Create New File] in the Department Code Export area. • The CSV file name will be displayed. • SUPPLEMENT: If you previously exported department code data, the exported file link and informa- tion are displayed in the Department Code Export area. You can click the link to save the previously exported file.
  • Page 113: Exporting The Logs And Journals

    Exporting the Logs and Journals An administrator can export logs and journals in this equipment as CSV files. Before clearing them, you can save the logs and journals as files. Exporting the address book data as a CSV file Access Imagistics Printer Utility in the administrator mode. P.15 "Accessing Imagistics Printer Utility Administrator Mode"...
  • Page 114: Clearing The Logs And Journals

    Right-click the File Name link and select [Save Target As...]. • The Save As dialog box appears. Select the file location and select “All Files” in the “Save as type” drop down box. Click [Save]. • The CSV file that contains the logs or journals data is saved in a selected location.
  • Page 115 Click [Clear Logs] in the area of logs or journals that you want to clear. • The selected logs are cleared. Network Administrator’s Guide — Maintaining from Imagistics Printer Utility...
  • Page 116: Registering From Imagistics Printer Utility

    Registering from Imagistics Printer Utility About the Registrations In the Registration menu in the Imagistics Printer Utility administrator mode, an administrator can register the public Templates, and relay transmissions of received faxes/internet faxes. Public Template An administrator can create public templates that are held in a public template group avail- able to everyone.
  • Page 117 From the templates list, click the “Undefined” icon to register a new template, or click defined icon to edit the template. • If the templates list is displayed in the List view, click the “Undefined” template name to register new template, or click the defined template name to edit the template.
  • Page 118 Select agents and click [Select Agent]. You can select one of the following templates: Copy — Select this to create a copy template. Usually, this is selected to print copies as well as sending originals to other destinations. This agent can also be combined with the Save as file agent or Store to e-Filing agent.
  • Page 119 [Internet Fax Setting] — Click this to specify how the document will be sent. This can be set only when creating the Fax/Internet Fax agent. P.127 "Internet Fax Setting" [Fax Setting] — Click this to specify how the document will be sent. This can be set only when creating the Fax/Internet Fax agent.
  • Page 120: Panel Setting

    [Scan Setting] — Click this to specify how the document will be scanned. This can be set only when creating the Save as file agent, Email agent, and Store to e-Filing agent. This cannot be set when combining the Fax/Internet Fax agent. P.133 "Scan Setting"...
  • Page 121: Destination Setting

    6) Notification — Send email when jog is completed Select this to send a notification message to the administrator’s Email address when a job is completed. 7) Notification — Email to Select to send the notification message to the Email address that is set to the public group, or enter an Email address to which the notification message will be sent.
  • Page 122 Enter the Email address or fax number of the recipient in the Destination field. • NOTE: You can specify the fax number for the destination only when the optional Fax unit is installed. Click [OK]. • Entered recipient is added in the Recipient List page. Repeat step 2 to 4 to add all recipients you require.
  • Page 123 Check the Email boxes of the users you want to add as the Email recipients or Internet Fax recipients, and check the Fax boxes of users you want to add as the Fax recipients. • NOTES: When you are creating the Scan to Email template, only the Email check boxes are displayed in the Address Book page.
  • Page 124 Click [Address Group]. • The Address Group page is displayed. Check the Group boxes that contain the desired recipients. Click [ADD]. • All recipients in the selected groups are added in the Recipient List page. • SUPPLEMENT: You can remove the contacts that you added in the recipient list before saving the destination settings.
  • Page 125 Click [Search]. • The Search Contact page is displayed. Select the directory service name that you want to search in the “Directory Service Name” field, and enter the search terms in the fields that you want to search. • SUPPLEMENTS: If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment.
  • Page 126 Check the Email boxes of users you want to add as the Email recipients or Internet Fax recipients, and check the Fax boxes of users you want to add as the Fax recipients. • NOTES: When you are creating the Scan to Email template, the ID check boxes are dis- played in the Search Address List page.
  • Page 127: Internet Fax Setting

    Removing the contacts from the recipient list Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete]. • The selected contacts are removed from the recipient list. — Internet Fax Setting In the Internet Fax Settings page, you can specify the content of the Internet Fax to be sent.
  • Page 128: Fax Setting

    — Fax Setting In the Fax Setting page, you can specify how the fax will be sent. 1) Resolution Select the resolution for sending faxes. • Standard — Select the Standard mode as the resolution for originals with regular size text.
  • Page 129 5) ECM Enable or disable the ECM (Error Correction Mode) to automatically resend any portion of the document affected by phone line noise or distortion. 6) Line Select Select whether specifying the line to be used. • OFF — Select to not specify the line to be used. •...
  • Page 130: Email Setting

    — Email Setting In the Email Setting page, you can specify the content of the Scan to Email document to be sent. 1) Subject This sets the subject of the Scan to Email documents. Select “Scanned from (Device Name) [(Template Name)] (Date) (Time)” to automatically apply the subject, or enter the desired subject in the field.
  • Page 131: Save As File Setting

    — Save as file Setting In the Save as file Setting page, you can specify how and where a scanned file will be stored. 1) File Format Select the file format to use when storing scanned files. • Multi page TIFF — Select this to save a scanned image as a Multi-page TIFF file. •...
  • Page 132 3) Destination — Remote 1 Check this box to save a scanned file to the Remote 1. How you can set this item depends on how the Remote 1 has been set up in the Save as file submenu in the Setup menu. If the Remote 1 does not allow to specify a network folder, you can only select “Use Admin- istrator Settings”.
  • Page 133: Box Setting

    — Box Setting In the Box Setting page, you can specify how scanned images will be stored in the Box. 1) Destination Specify the destination box number for e-Filing. Box Number Select the Box number where scanned images will be stored. Password Enter the password if the specified Box number requires a password.
  • Page 134: Resetting The Public Template

    • Single — Select this to scan one side of an original. • Duplex Book — Select this to scan both sides of originals when the pages are printed vertically in the same direction and bound along the vertical side of the paper. •...
  • Page 135 Resetting a public template Access Imagistics Printer Utility in the administrator mode. P.15 "Accessing Imagistics Printer Utility Administrator Mode" Click the Registration menu and Public Template submenu. • The Public Template submenu page is displayed. From the templates list, click the template icon that you want to reset.
  • Page 136: Resetting All Public Templates

    Click [Reset Template]. • The confirmation dialog box appears. Click [OK]. • The selected template is cleared. — Resetting All Public Templates To reset all public templates, perform the following procedure. Resetting all public templates Access Imagistics Printer Utility in the administrator mode. P.15 "Accessing Imagistics Printer Utility Administrator Mode"...
  • Page 137: Registering Fax And Internet Fax Received Forward

    Click [Reset]. • The confirmation dialog box appears. Click [OK]. • The group information is cleared. Registering Fax and Internet Fax Received Forward The Fax Received Forward and Internet Fax Received Forward allow you to transmit received fax or Internet Faxes to specific destinations — to check all fax and Internet Faxes received. •...
  • Page 138 Access Imagistics Printer Utility in the administrator mode. P.15 "Accessing Imagistics Printer Utility Administrator Mode" Click the Registration menu and Fax Received Forward sub- menu to register the Fax Received Forward, or click the Inter- net Fax Received Forward submenu to register the Internet Fax Received Forward.
  • Page 139 Click each button displayed in the page to specify or edit the associated properties. [Destination Setting] — Click this to specify the destinations of documents sent. This can be set only when registering the Internet Fax, or Email agent. P.140 "Destination Setting" [Internet Fax Setting] —...
  • Page 140: Setting Up The Fax Or Internet Fax Received Forward Properties

    Setting up the Fax or Internet Fax Received Forward Properties This section describes how to set items in each agent’s properties. — Destination Setting In the Recipient List page, you can specify the destinations to which the received faxes or Inter- net Faxes will be transmitted.
  • Page 141 • SUPPLEMENT: You can remove the contacts that you added in the recipient list before saving the destination settings. P.145 "Removing the contacts from the recipient list" Click [Save]. • The contacts are added as the destinations. Selecting the recipients from the address book By this method, you can select recipients from the address book.
  • Page 142 • SUPPLEMENT: You can remove the contacts that you added in the recipient list before saving the destination settings. P.145 "Removing the contacts from the recipient list" Click [Save]. • The contacts are added as the destinations. Selecting the groups from the address book By this method, you can select groups from the address book.
  • Page 143 Click [Save]. • The contacts are added as the destinations. Searching for recipients in the LDAP server By this method, you can search for recipients in the registered LDAP server and in the address book. Click [Destination Setting] to open the Recipient List page. Click [Search].
  • Page 144 Click [Search]. • Imagistics Printer Utility will start searching for recipients in the LDAP server and the Search Address List page will display the results. Check the Email boxes of users you want to add. • NOTE: The received documents cannot be sent to the fax numbers even if you check the Fax boxes.
  • Page 145: Internet Fax Setting

    Removing the contacts from the recipient list Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete]. • The selected contacts are removed from the recipient list. — Internet Fax Setting In the Internet Fax Setting page, you can specify the content of the Internet Fax to be sent.
  • Page 146: Email Setting

    6) Fragment Page Size Select the size of the message fragmentation. — Email Setting In the Email Setting page, you can specify the content of the Email document to be sent. 1) Subject This sets the subject of the Email documents. Select “Scanned from (Device Name) [(Tem- plate Name)] (Date) (Time)”...
  • Page 147: Save As File Setting

    — Save as file Setting In the Save as file Setting page, you can specify how and where a received document will be stored. 1) File Format Select the file format that the received document will be converted. • Multi page TIFF — Select this to save a received document as a Multi-page TIFF file. •...
  • Page 148 3) Destination — Remote 1 Check this box to save a received document to the Remote 1. How you can set this item depends on how the Remote 1 has been set up in the Save as file submenu in the Setup menu.
  • Page 149: Box Setting

    — Box Setting In the Box Setting page, you can specify how a received document will be stored in the Box. 1) Destination Specify the destination box number for e-Filing. Box Number Enter the Box number where a received document will be stored. Password Enter the password if the specified Box number requires a password.
  • Page 150: Displaying Message Log

    Displaying Message Log In the Message Logs menu page, you can display the system message logs such as job informa- tion, warnings, and errors. You can use this page to find out what happened and troubleshoot the problem. Displaying the message logs Access Imagistics Printer Utility in the administrator mode.
  • Page 151: Managing Department Code

    Managing Department Code In the Department menu page at the Counters tab, an administrator can: • Display the department list that contains the counter information for each department • Display the department counter of a specific department • Clear all department counters •...
  • Page 152 The departments list containing the counter information is displayed. Displaying the department counters Click the Counters tab and the Department menu. • The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter]. •...
  • Page 153: Clearing The Department Counters

    • The entered department code and its counter information are dis- played. Click the department name link to display more details. The Department Information page opens. Clearing the Department Counters An administrator can clear the counters for all departments at one time, or individually. Network Administrator’s Guide —...
  • Page 154 Clearing all department counters Click the Counters tab and the Department menu. • The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter]. • The Department Management page is displayed. Click [Reset All Counter]. •...
  • Page 155 Enter the administrator password in the “Department Code” field and click [Enter]. • The Department Management page is displayed. Click the department name link whose counter you want to clear. • The Department Information page opens. Click [Reset Counters]. • The confirmation dialog box appears.
  • Page 156: Registering Or Modifying The Department Code

    Click [OK]. • The department counters for the selected department are cleared. Registering or modifying the Department Code An administrator can register new department code or modify the department code settings. Registering or modifying the department code setting Click the Counters tab and the Department menu. •...
  • Page 157: Deleting The Department Code

    Enter following items to specify the department information. Department Name — Enter the department name to identify the department code. You can enter up to 20 characters. Department Code — Enter a 5-digit department code. Set Limitation of Full Color — Select whether enabling the limitation for full color outputs for this department code.
  • Page 158 Enter the administrator password in the “Department Code” field and click [Enter]. • The Department Management page is displayed. Click [Delete All]. • The confirmation dialog box appears. Click [OK]. • All department code settings are deleted. Deleting a department code setting Click the Counters tab and the Department menu.
  • Page 159 Enter the administrator password in the “Department Code” field and click [Enter]. • The Department Management page is displayed. Click the department name link that you want to delete. • The Department Information page opens. Click [Delete]. • The confirmation dialog box appears. Network Administrator’s Guide —...
  • Page 160 Click [OK]. • The selected department code is deleted. Network Administrator’s Guide — Managing Department Code...
  • Page 161: Setting Up Network Server

    5. SETTING UP NETWORK SERVER Network Administrator’s Guide — 5. Setting up Network Server...
  • Page 162: About Network Server Setup

    About Network Server Setup This chapter describes environments that typically include one or more network servers (Novell NetWare servers and Windows print servers) that will share printing to this equipment. It describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with this equipment.
  • Page 163: Setting Up Windows Print Server

    Setting up Windows Print Server If a Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 computer is con- nected to this equipment using TCP/IP, it can print directly to this equipment. If the computer shares the printer over the network, it is acting as a print server for Windows clients. The client machines print to this equipment by printing to the Windows print server.
  • Page 164: Setting Up The Clients

    Setting up the Clients Each client of a Windows print server is already using a network protocol to communicate with the server. Each client can print to this equipment if the printer has been shared by a Windows print server. In that case the client does not have to use the same network protocol to connect to the Windows print server as the server uses to communicate with the equipment.
  • Page 165: Setting Up Netware Print Server

    Setting up NetWare Print Server This equipment supports the following Novell printing services: • NetWare 4.x bindery emulation mode • NetWare 4.x NDS mode • NetWare 5.x and 6.x NDS mode (over IPX/SPX only) • NetWare 5.x and 6.x NDPS mode This chapter provides an overview of how to set up this equipment as a Novell Network Printer, Print Server, or NDPS Printer Agent.
  • Page 166 For NetWare 4.x in emulation, the NetWare print server and print queue for this equipment are created and configured from NetWare Print Console (PCONSOLE), a NetWare utility that is stored in NetWare’s PUBLIC directory. Setting up the bindery with PCONSOLE Start PCONSOLE at the DOS prompt on the computer.
  • Page 167: Setting Up The Netware In Nds Mode

    Press the [Insert] key and select the created queue from the Available Print Queues menu and press the [Enter] key. • Up to 10 queues can be selected. If you created several queues, repeat the operation to add all queues that are required. When more than one queue is added, you must enter the pri- ority value.
  • Page 168: Setting Up The Netware In Ndps Mode

    Display the Assignments window and click [Add]. • The Select Object dialog box appears. Select a created queue and click [OK]. Display the Configuration window, select “Other/Unknown” at the Printer Type drop down box and click [OK]. • The printer is created. Click the [Object] menu and select [Create].
  • Page 169 Make sure you have a valid IP address for this equipment and for any computers that will print to it. • In cm4530 Series Setup, enable TCP/IP and enter the IP address, Subnet mask, and Gateway address for this equipment. Setting up the NDPS with NetWare Administrator...
  • Page 170 Click [Browse]. • The Select Printer Driver dialog box appears. Insert the Client1 CD-ROM into the CD-ROM drive. • When inserting the Client1 CD-ROM, the installer may automatically start. Click [Cancel] to exit the installer and continue the operation. Locate the directory where the printer driver for your Win- dows version is located, select the INF file.
  • Page 171 Specify the “Printer Agent (PA) Name” and “NDPS Manager Name” option. Then select “Novell Printer Gateway” in the “Gateway Types” list and click [OK]. • The Warning dialog box appears. Click [OK] to load the NDPS Manager to the server. •...
  • Page 172 Configuring the queue based connection in the IPX/SPX network In the Configure Port Handler for Printer Agent dialog box, select “Forward Jobs to a Queue” and click [Next]. Enter the NDS queue name in the “Queue Name” field and the user name in the “Queue User Name”...
  • Page 173: Setting Up Ndps Using Imagistics Ndps Gateway

    Setting up NDPS Using Imagistics NDPS Gateway The Imagistics NDPS Gateway mechanism employs several components, notably the NDPS Manager, NDPS Broker, and NDPS Printer Agent. The following figure illustrates the communi- cation flow between these objects. NetWare File Server NDPS Broker Printer Agent NDPS Manager Administrator...
  • Page 174: Setting Up The Equipment As An Ndps Object

    • The Imagistics NDPS Gateway supports network configurations that are based on both a server and the Windows operating system. Prerequisites Install NDPS in the NetWare servers. NDPS comes with NetWare 5, but it is not installed auto- matically. The NDPS install program extends the NDS schema for three NDS objects: •...
  • Page 175 Add drivers to the NDPS Broker. They can then be selected from the drivers list and associated with the Printer Agent. Add Drivers to the NDPS Broker Launch NWAdmin. Double-click the Broker icon. Click [Resource Management (RMS)]. Click [Add Resources]. Select the applicable system: the Windows 98/Me/2000, Win- dows NT or Windows XP operating system.
  • Page 176 LPR on IP If you select the LPR Gateway configuration option, the Remote-LPR Printer Configuration dia- log box opens: Enter the IP Address of the equipment and then click [Finish]. To confirm your choice, click [Yes]. When the update is complete, you can proceed to “Select Drivers” on page 176. Remote Printer on IPX If you select the Remote Printer on IPX option, the Remote-IPX Printer Configuration dialog box opens:...
  • Page 177: Removing Ndps Components

    Select the printer drivers to be automatically downloaded to users’ workstations when they select the new Printer Agent. Select all desired drivers and then click [Continue]. A message box opens, listing the selected drivers: Click [OK] if the selections are correct or click [Cancel] to return to the Select Printer Drivers dialog and modify your selections.
  • Page 178: Setting Up Dns And Mail Servers

    Setting up DNS and Mail Servers This section describes how to set up the DNS server and Mail server for the Internet connection. The figure illustrates a general network environment for Internet connection from a local area network. Internet Global IP Address Router 192.168.0.1 192.168.0.2...
  • Page 179: Tips Of Setting Up The Dns And Mail Servers For Email

    • Host name of the DNS server (i.e. “nshost”) • NS record to specify the DNS server in your zone (i.e. “nshost.ifax.com”) To send the Internet Fax and Email documents from this equipment, and receiving the Internet Faxes from the Internet, you must configure the DNS server and mail servers properly. Tips for configuring the DNS server and mail servers for this equipment features are described in the following sections: P.179 "Tips of Setting up the DNS and Mail Servers for Email"...
  • Page 180 Network Administrator’s Guide — Setting up DNS and Mail Servers...
  • Page 181: Troubleshooting

    6. TROUBLESHOOTING Network Administrator’s Guide — 6. Troubleshooting...
  • Page 182: Troubleshooting Overview

    Troubleshooting Overview This chapter is the place to start if you are experiencing difficulties installing or using this equip- ment. Because the system integrates hardware, network, and software components, errors occur. And variations between network configurations and user setup further complicate the trouble- shooting process.
  • Page 183 No Check... For Instruction, Go To... Is the WINS server address Setup the WINS server address correctly set? correctly, or enter “0.0.0.0” for Next Step the WINS server address to dis- able the WINS service. P.55 "Setting up the SMB Session"...
  • Page 184 No Check... For Instruction, Go To... Is the LPR/LPD Printing cor- Setup the LPD print service cor- rectly set? rectly. Next Step P.86 "Setting up the LPD Print" Were the proper printer driv- Next Step See the Printing Guide to install ers installed? proper printer drivers.
  • Page 185: Macintosh Environment

    No Check... For Instruction, Go To... If applicable, did you suc- Setup the NetWare server prop- cessfully set up queue-based erly. Next Step printing? P.165 "Setting up NetWare Print Server" Did you configure this equip- Setup the NetWare network set- ment for NetWare connec- tings correctly.
  • Page 186: Cannot Discover Device

    Unix Environment: No Check... For Instruction, Go To... Are the IP Address properties Setup the IP address correctly. Next Step correctly set? P.51 "Setting up the TCP/IP" Is the LPR/LPD Printing cor- Setup the LPD print service cor- rectly set? rectly.
  • Page 187 No Check... For Instruction, Go To... Confirm that the protocol See the vendor’s Web site for suite installed on the client information about product computer has been updated updates and technical supports. with the latest software for Next Step the given operating system. If your network only supports the IPX/SPX protocol, make sure that the most current ver-...
  • Page 188: Cannot Ping The Device

    Cannot Ping the Device Problem Description If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation. The following checklist helps you identify the source of the error and directs you where you can find more information about resolving it.
  • Page 189: Cannot Print From Client

    No Check... For Instruction, Go To... Check link activities on the Contact your service representa- port being used by the equip- tive. ment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network compo- nents that you suspect are faulty.
  • Page 190: Banner Page Outputted To Inner Tray

    No Check... For Instruction, Go To... Is the LDAP server correctly Next Step Check the LDAP server is cor- running? rectly running. Is the LDAP server setting Enter the correct LDAP setting. correctly set? Especially re-enter the correct password carefully because it dis- plays with asterisks.
  • Page 191: Troubleshooting Hardware Errors

    Troubleshooting Hardware Errors The topics in this chapter cover errors or faults that affect normal copier or controller operation. This includes, but is not limited to, the following conditions: • Faulty or improperly installed system board, cables, and connectors. • Faulty or malfunctioning copier components, such as standard or optional finishing units, the Auto-Duplexing Unit (ADU), or the Large Capacity Feeder (LCF).
  • Page 192: Device Status Indicators

    No Check... For Instruction, Go To... Are you able to identify the Refer to the Operator’s Manual problem from the error mes- for Basic Function to trouble- sage and resolve it? shoot the condition. Device Status Indicators Copier Maintenance Calls You can use Imagistics Printer Utility to check if this equipment requires maintenance.
  • Page 193 The Drawer Open error icon shows which drawer is open: upper, middle, or lower. You must close the specified drawer to resume printing and copying functions. • Toner Empty The color of the Toner Empty icon varies depending on which toner cartridge is empty: Black —...
  • Page 194: Imagistics Printer Utility Error Messages

    The Add Staples error icon indicates you need to add staples to the finisher. For information on resolving the error condition, refer to “ADDING STAPLES (OPTIONAL)” in Operator’s Manual for Basic Function. • Serviceman Calls The Service Call error icon indicates that a call for service is needed. Contact your service representative.
  • Page 195 Imagistics Printer Utility Message Corrective Action Hole Punch Unit Open - Please Close Cover. Close the Hole Punch Unit. Paper Jam in Auto Duplexer Unit - Please Refer to HELP on the Touch Panel Display to Clear Paper Path remove jammed paper. Paper Jam in Printer - Please Clear Paper Refer to HELP on the Touch Panel Display to Path...
  • Page 196 Imagistics Printer Utility Message Corrective Action Printer Input Error - Please Contact Service Contact your service representative. Technician. Expired scan documents deleted from share Expired documents are deleted automatically folder. from the “SCAN” folder in the “SHARE_FILE” folder. Expired Sent Fax documents deleted from Expired documents are deleted automatically share folder.
  • Page 197 Imagistics Printer Utility Message Corrective Action File I/O Error has been occurred in this mail. Turn OFF then ON the power and confirm if The mail could not be received until File I/O the equipment can receive the Internet Fax. is recovered.
  • Page 198: Troubleshooting Network Errors

    Troubleshooting Network Errors If you cannot print to this equipment from a network-connected computer, and you have ruled out both faulty and malfunctioning hardware and incorrectly installed or configured software as the cause, the problem is most likely to be network related. This chapter describes the most common network configuration problems and provides steps to resolving them.
  • Page 199: Cannot Print To This Equipment

    No Check... For Instruction, Go To... Make sure that the device Setup the NetBIOS name of the name for this equipment is device correctly. unique and verify that the P.55 "Setting up the SMB WINS and/or DNS server Session" database are not causing potential naming conflicts Next Step with the network settings on...
  • Page 200 No Check... For Instruction, Go To... If you set up Novell print ser- Refer to your Novell PCON- Next Step vices, can you see the print SOLE or NWAdmin user docu- job using PCONSOLE or mentation for help with using NWAdmin? these utilities.
  • Page 201: Appendix

    7. APPENDIX Network Administrator’s Guide — 7. Appendix...
  • Page 202: Default Setting List

    Default Setting List This chapter describes the default settings of this equipment. Default Settings for General Setting Device Information Department Code ......... OFF Department Code Enforcement.... OFF Network path or queue name ....print Location..........Undefined Contact Information ......Undefined Service Phone Number......
  • Page 203: Appletalk

    AppleTalk Enable AppleTalk......... Enable Level............. 0 Device Name........MFP_[NIC Serial Number] Desired Zone ........* Rendezvous Enable Rendezvous ......Enable Link-Local Host Name......MFP_[NIC Serial Number] Service Name ........Imagistics cm3520 Imagistics cm4520 LDAP Session Enable LDAP ........Enable User Authentication ......Disable Attribute type of “User Name”...
  • Page 204: Http Network Service

    Context ..........Undefined Tree............Undefined HTTP Network Service Enable HTTP Server ......Enable Primary Port Number ......80 Secondary Port Number ....... 8080 SMTP Client Enable SMTP Client ......Enable SMTP Server Address......Undefined POP Before SMTP ....... Disable Authentication ........Disable Login Name..........
  • Page 205: Snmp Network Service

    SNMP Network Service Enable SNMP........Enable Read Community ......... public Read Write Community ....... private Enable Authentication Trap ....Enable Enable Alerts Trap ....... Enable IP Trap Address1........0.0.0.0 IP Trap Address2........0.0.0.0 IP Trap Address3........0.0.0.0 IP Trap Address4........0.0.0.0 IP Trap Address5........
  • Page 206: Default Settings For Save As File Setting

    *NOTE Line-2 Mode ....... Tx/Rx Resolution ..........Standard Original Mode ........Text/Photo Exposure..........Auto TTI............ON RTI............OFF ECM ............. ON Discard ..........ON Reduction ..........OFF Duplex Print ......... OFF Rotate Sort..........OFF Recovery Transmit ....... OFF Journal Auto Print ........ ON Memory Transmission Report....
  • Page 207: Default Settings For Printer Setting

    Body Strings Transmission ....Enable Default Settings for Printer Setting General Setting Number of days to save Private, Proof and Invalid Job ......14 days LT<-->A4/LD<-->A3......Disable Print Startup Page......... Disable Default Raw Job Setting Raw Jobs - Duplex Printing ....Disable Raw Jobs - Default Paper Size .....
  • Page 208: Ftp Print

    URL............http://<IP address>:631/Print FTP Print Enable FTP Printing......Enable Port Number ......... 21 Print User Name........Print Print Password........Undefined NetWare Print Server Discovery........Auto Login Name.......... MFP_[NIC Serial Number] Password ..........Undefined Search root ........... Undefined Print Queue Scan Rate ......5 seconds Email Print Enable Print Header ......
  • Page 209: Index

    8. INDEX Network Administrator’s Guide — 8. INDEX...
  • Page 210 INDEX Numerics Default Body Strings .........77 Default Gateway ..........52 2in1/4in1 ............65 Default Port Number ........60 Default Raw Job Setting ........81 Delayed Transmit .......... 129 Accessing Imagistics Printer Utility ....15 Delete documents after number day(s) .... 73 Account Name ..........
  • Page 211 INDEX Enable Authentication Trap ......62 From Address ..77 Enable Bindery ..........56 From Name ......127 Enable DDNS ..........54 FTP Client ............60 Enable DNS ............. 54 FTP Server ............60 Enable Email Error Forward ......89 Enable FTP Printing ........
  • Page 212 INDEX Network AppleTalk ............ 52 Magazine Sort ..........65 DDNS Session ..........54 Mail Server DNS Session ..........54 Email ............179 FTP Client ............ 60 Internet Fax ..........179 FTP Server ........... 60 Offramp Gateway ........179 HTTP Network Service ........ 56 Overview ............
  • Page 213 INDEX PCL Form Line ..........82 Raw jobs - Duplex Printing .......82 PCL Line Termination .......82 Read Community ..........61 Picture ............120 Reception Mode ..........68 Polling ............129 Recovery Transmit .......... 69 Polling Report ..........70 Reduction ............69 POP Before SMTP ...........
  • Page 214 INDEX Server Name ......74 SMB Protocol ..........55 Service Name ........... 53 SMB Session ........... 55 Service Phone Number ........48 SMTP Client ............ 57 Session Timer ..........49 SMTP Server ........... 58 Set Limitation of Black ........157 SMTP Server Address ........57 Set Limitation of Full Color ......
  • Page 215 OME04009100...

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