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NEC N8100-1220F User Manual

Express5800/140re-4
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N8100-1220F/1221F/1222F/1275F/1276F
NEC Express5800/140Re-4
User's Guide
2nd Edition
10-2006
ONL-4149bN-140Re4-100-99-0609

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  • Page 1 N8100-1220F/1221F/1222F/1275F/1276F NEC Express5800/140Re-4 User's Guide 2nd Edition 10-2006 ONL-4149bN-140Re4-100-99-0609...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3 Keep this User’s Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User’s Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
  • Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause the clip of a hand. Indicates that improper use may cause fumes or fire.
  • Page 5 SAFETY INDICATIONS BY COLOR OF THE PARTS Only green area is available for hot swap or hot plug operation. To avoid electric shock, disconnect all AC cords before accessing to other parts especially blue area inside the system.
  • Page 6 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 10 User’s Guide, contact the service representative where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User’s Guide regardless of Item (4).

  • Page 11: Preface

    PREFACE Welcome to the NEC Express5800/140Re-4 server. The NEC Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability.

  • Page 12: About This User's Guide

    Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached "NEC EXPRESSBUILDER" CD-ROM. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.

  • Page 13: Text Conventions

    Appendix C IRQ and I/O Port Address provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server 2003 x64 Editions describes how to install Microsoft Windows Server 2003 x64 Editions without using Express Setup. Using the Express Setup tool is recommended for installing Windows Server 2003 x64 Editions.

  • Page 14: Table Of Contents

    Memory Mirroring / Memory RAID Feature ................ 2-16 Recovering BIOS Data ......................2-18 System Cooling ........................2-18 System Board Features ......................2-19 Security..........................2-23 NEC EXPRESSBUILDER....................2-24 NEC ESMPRO ........................2-25 Off-line Maintenance Utility ....................2-25 System Diagnostic Utility...................... 2-25 NEC DianaScope........................2-25...
  • Page 15 Using Your Server........................2-26 Front Bezel ..........................2-26 POWER Switch........................2-27 POST............................2-28 SLEEP Switch ........................2-33 Floppy Disk Drive........................2-34 DVD-ROM Drive........................2-34 Chapter 3 Setting Up Your Server ................3-1 Setup Flow............................3-2 Selecting a Site ..........................3-3 Installing or Removing the Server into/from the Rack.............3-6 Checking Components ......................3-7 Required Tools .........................3-8 Installation Procedure.......................3-8 Removal Procedure ........................3-19...
  • Page 16 Installing with the OEM-FD for Mass Storage Device............5-28 Chapter 6 Installing and Using Utilities ............... 6-1 NEC EXPRESSBUILDER ......................6-2 NEC EXPRESSBUILDER for DOS-Based with Local Console ..........6-4 NEC EXPRESSBUILDER for DOS-based with Remote Console ......... 6-9 NEC EXPRESSBUILDER for Windows-Based (Master Control Menu) ......6-12 Configuration Diskette Creator....................
  • Page 17 Chapter 7 Maintenance....................7-1 Making Backup Copies ........................7-1 Cleaning............................7-2 Cleaning the Server ........................7-3 Cleaning the Interior.........................7-4 Cleaning the Keyboard/Mouse....................7-5 Cleaning CD/DVD-ROM......................7-6 System Diagnostics........................7-7 Test Items ..........................7-7 Startup and Exit of System Diagnostics ...................7-8 Relocating/Storing the Server.....................7-11 Chapter 8 Troubleshooting ................... 8-1 System Viewers ..........................8-2 EXPRESSSCOPE monitors......................8-3 POWER/SLEEP Lamp......................8-3...
  • Page 18 Problems with Windows Server 2003 x64 Editions .............. 8-47 Problems with Windows Server 2003 R2 ................8-48 Problems with Windows Server 2003..................8-49 Problems with NEC EXPRESSBUILDER................8-53 Problems with Express Setup ....................8-54 Error Message during Disk Array Configuration ..............8-57 Error Message for Battery for On-board RAID (MegaRAID ROMB)........
  • Page 19 Media such as DAT .........................D-2 Partition Size ...........................D-3 Installing Windows Server 2003 x64 Editions................D-4 Creating "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER"..D-4 Windows Server 2003 x64 Editions Clean Installation ............D-6 Updating the System .......................D-8 Driver Installation and Advanced Settings ..................D-9 PROSet............................D-9...
  • Page 20 About the Upgrade to Windows Server 2003 R2 ..............E-2 Partition Size ........................... E-3 Installing Windows Server 2003 ....................E-4 Creating "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER"...... E-4 Windows Server 2003 Clean Installation ................E-6 Updating the System - Applying Service Pack -..............E-8 Driver Installation and Advanced Settings...................

  • Page 21: Chapter 1 Notes On Using Your Server

    Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.

  • Page 22: Warning Labels

    1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative.

  • Page 23: Safety Notes

    NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.
  • Page 24 1-4 Notes on Using Your Server CAUTION Keep water or foreign matter away from the server. Do not let any form of liquid (water etc.) or foreign matter (e.g., pins or paper clips) enter the server. Failure to follow this warning may cause an electric shock, a fire, or a failure of the server.

  • Page 25: Notes On Installing And Accessing The Rack Cabinet

    Notes on Using Your Server 1-5 Notes on Installing and Accessing the Rack Cabinet CAUTION Do not carry or install the rack cabinet only by a single person. More than one person is required to carry or install the rack. Failure to follow this instruction may cause the rack to fall to result in personal injury and/or breakages of surrounding devices.

  • Page 26: Power Supply And Power Cord Use

    1-6 Notes on Using Your Server Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. CAUTION Plug in to a proper power source.

  • Page 27: Installation, Relocation, Storage, And Connection

    Notes on Using Your Server 1-7 Installation, Relocation, Storage, and Connection CAUTION Never attempt to lift the server only by yourself. Your server weighs 47 kg (depending on its hardware configuration). Carrying the server only by yourself may strain your back. Hold the server firmly by its bottom with at least three persons to carry it.
  • Page 28 Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.

  • Page 29: Cleaning And Working With Internal Devices

    When the server does not operate appropriately due to the dead lithium and NiMH batteries, contact your service representative to replace only with the same or equivalent type recommended by NEC. Do not disassemble the server to replace or recharge the battery by yourself.
  • Page 30 1-10 Notes on Using Your Server CAUTION Hot surface Immediately after the server is powered off, its internal components such as hard disks are very hot. Leave the server until its internal components fully cool down before installing/removing any component. Make sure to complete board installation.

  • Page 31: During Operation

    Do not use a cellular phone or pager around the server. Turn off the cellular phone or pager. Radio interference may cause malfunctions of the server. Do not remove the cooling fans. Only an authorized NEC service technician can remove the cooling fans from the server.

  • Page 32: For Proper Operation

    When you have just turned off the server, wait at least 30 seconds before turning it back Do not turn off the server until characters following the "NEC" logo appear on the screen. The time until the characters appear depends on your system configuration.
  • Page 33 NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage resulted from use of such third-party products will be charged.

  • Page 34: Transfer To Third Party

    The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: NEC Express server Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk Be sure to take appropriate measures not to leak important data (e.g.,...

  • Page 35: Consumables

    DVD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.

  • Page 36: User Support

    Notes of the messages displayed on the display unit Error information* Records of the NEC Express server and peripheral equipment * Error information includes the Error Message shown in Chapter 8. Prepare the error information only when required by your service representative.
  • Page 37 Notes on Using Your Server 1-17 Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
  • Page 38 1-18 Notes on Using Your Server (This page is intentionally left blank.)

  • Page 39: Chapter 2 General Description

    Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.

  • Page 40: Overview

    2-2 General Description OVERVIEW Your server is a highly reliable, high-powered, fault-tolerant, high-capacity, multiprocessing server based on the 64bit Intel Xeon Processor MP or Dualcore Intel Xeon Processor. It is a solid ® ® ® ® performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.

  • Page 41: Top View

    General Description 2-3 Top View Rear access cover Open the rear access cover to install or remove optional PCI boards and fans.

  • Page 42: Front View

    2-4 General Description Front View See "EXPRESSSCOPE monitor" described later. Front bezel Open the front bezel when you access to the POWER switch, 3.5-inch device (option), or DVD-ROM drive, or install or remove the USB floppy disk drive, hard disk drive, processor, memory board, or DIMM.

  • Page 43: Front View (With Front Bezel Removed)

    General Description 2-5 Front View (with Front Bezel Removed) See Chapter 8 for detail information on lamp indication. 5-1 5-2 5-4 5-5 DVD-ROM drive The DVD-ROM drive reads data from the inserted CD/DVD-ROM. 1-1: Access lamp (lit orange during accessing) 1-2: CD/DVD tray eject button 1-3: Emergency hole 3.5-inch hard disk bay/3.5-inch device bay...

  • Page 44: Front View (Switches And Expressscope Monitor)

    2-6 General Description Front View (Switches and EXPRESSSCOPE monitor) See Chapter 8 for detail information on lamp indication. 11 to 17 from top 5 to 10 from top POWER switch The power switch is used to turn on/off the power. If you press the switch once, then the POWER/SLEEP lamp goes on and the power is turned on.
  • Page 45 General Description 2-7 Memory board error lamp I/O board error lamp Power supply unit error lamp FAN error lamp Thermal error lamp Dump switch The dump switch is used to collect the event logs having occurred in the server. CLEAR switch USB3 connector Used to connect with a device accepting the USB 1.1 interface.

  • Page 46: Rear View

    2-8 General Description Rear View See Chapter 8 for detail information on lamp indication. 16-2 16-1 19-1 19-2 Power supply unit The power supply unit supplies DC powers to the server. The factory-installed power supply units are installed in slots 1 and 2. Slots 3 and 4 are for optional slot for power redundant configuration.
  • Page 47 General Description 2-9 Mouse connector Used to connect with the optional mouse. Keyboard connector Used to connect with the optional keyboard. Printer port connector Used to connect with a printer with the Centronics interface. Serial port A connector The serial port A connector is connected with a device having the serial interface. The server can't directly be connected to a leased line through the connector.

  • Page 48: Internal View

    2-10 General Description Internal View Fan bay Hot-plug PCI slot Non-hot-plug PCI slot Power supply cage...
  • Page 49 General Description 2-11 I/O Board 9-6 9-3 11-6 11-3 11-2 11-5 11-4 11-1 Connectors for external devices PCI slot error lamp (corresponds to PCI slots #1 to #9 from top) PCI slot power lamp (upper) / PCI slot Fault lamp (lower) (corresponds to PCI slots #4 to #9 from top) PCI board slot (PCI slots #1 to #9 from top) Slots 1, 2: Non-hot-plug PCI, 5V, 33MHz...

  • Page 50: Processor Board

    2-12 General Description Processor Board 3-1 3-2 3-4 3-3 VRM socket (Number following the bold-faced character indicates the socket number.) Processor socket (Number following the bold-faced character indicates the socket number.) Processor/VRM error lamp (Number following the bold-faced character indicates the lamp number.)

  • Page 51: Memory Board

    General Description 2-13 Memory Board DIMM slot error lamp (DIMM slot #1 to 4 from top) Memory board Eject switch Memory board Power lamp Memory board Attention lamp Memory board Redundancy lamp Memory board Attention switch DIMM slot (Number following the bold-faced character indicates the socket number.) The factory-installed memory board contains 1GB DIMM in slots 1 and 2.

  • Page 52: Standard Features

    High performance Expandability 64-bit Intel Xeon Processor MP Wide variety of optional I/O slots ® ® – N8100-1220F: 3.16GHz/1MB Two 32-bit/33 MHz PCI slots – N8100-1221F: 3.66GHz/1MB Four 64-bit/100 MHz PCI-X sots (support hot- Dual-core Intel Xeon Processor plug) ®...

  • Page 53: Power Supplies

    General Description 2-15 Power Supplies When an additional power supply unit is installed and system operates with three power supply units, the server can continue its operation without interruption even if one of these power supply units fails (in the redundant configuration). When one more additional power supply unit is installed and system operates with four power supply units, AC power can be divided into two lines with a pair of power supply units.

  • Page 54: Memory Mirroring / Memory Raid Feature

    2-16 General Description Memory Mirroring / Memory RAID Feature Memory Mirroring Feature The memory mirroring feature places a memory board as spare memory in standby state. If the current memory board encounters an uncorrectable error, the memory mirroring feature switches to the standby memory board.
  • Page 55 The Redundancy lamp on the front panel of the server lights green. b) The failing DIMM group is degraded when the server restarts. c) If NEC ESMPRO Agent has been installed, the following log is registered as a system log of Event Viewer:...

  • Page 56: Recovering Bios Data

    2-18 General Description Recovering BIOS Data Two system BIOS, primary and secondary, are used to realize the duplex configuration. Normally, the system operates with the primary BIOS. If the primary BIOS data error occurs or the device containing the system BIOS fails, the control is immediately transferred to the secondary BIOS.

  • Page 57: System Board Features

    General Description 2-19 System Board Features The following subsections describe the system board major components. Processor The processor board accommodates one to four 64 bit Intel Xeon processor MP or Dualcore Intel Xeon processor in the FC-PGA2 package. DIMM Memory To install or remove the DIMM, remove the memory board first.

  • Page 58: Network Interface Controllers

    2-20 General Description LSI Logic MegaRAID SAS PCI EXPRESS ROMB The I/O board includes the LSI Logic MegaRAID SAS PCI EXPRESS ROMB (called "On Board RAID (MegaRAID ROMB)" hereafter) The On Board RAID (MegaRAID ROMB) supports the following features: Dual-channel SAS interface (CH0 and CH1) Connect the HDD cage to CH0, and reserve to CH1.
  • Page 59 The BMC supports the NEC DianaScope, which allows remote server management through networks. See Chapter 6 or online document in the NEC EXPRESSBUILDER CD-ROM for NEC DianaScope. One major function of the BMC is to autonomously monitor system management events, and log their occurrence in the nonvolatile System Event Log (SEL).

  • Page 60: Degradation Feature

    Failed DIMMs, processors, and cooling fan may be identified on the screen that the POST displays, or with the BIOS setup utility, "SETUP." They may also be identified on the system that has the NEC ESMPRO installed. Remote Power-On Feature (Wake On LAN/PME) The remote power-on function turns on the server through a network.

  • Page 61: Security

    General Description 2-23 Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches. Security with Mechanical Locks and Monitoring The front bezel of the server contains a mechanical lock to prevent access to the front of the computer chassis.

  • Page 62: Nec Expressbuilder

    2-24 General Description NEC EXPRESSBUILDER The CD-ROM that comes with your server contains a setup utility called "NEC EXPRESSBUILDER." When you have first installed the server or append features to the server, use the NEC EXPRESSBUILDER to set up your server.

  • Page 63: Nec Esmpro

    NEC DianaScope The NEC DianaScope is a software for the remote management of the server. The NEC DianaScope can control the managed server even if OS is not running on the managed server. See Chapter 6 and online document in the NEC EXPRESSBUILDER.

  • Page 64: Using Your Server

    2-26 General Description USING YOUR SERVER This section describes basic operations of your server including how to use devices such as the DVD-ROM drive. See Appendix B for notes on using DVD/CD-ROM, and accessories including the keyboard and the mouse. Front Bezel Remove the front bezel to power on/off the server, to access DVD-ROM drive, and to install/remove hard disks to the 3.5-inch hard disk bay.

  • Page 65: Power Switch

    Wait for about 10 seconds, then press the POWER switch. Do not turn off the server until characters following the "NEC" logo appear on the screen. The time until the characters appear depends on your system configuration. Approximately, it may take three to...

  • Page 66: Post

    BIOS setup utilities may also appear. At the shipment of the server, it is set to have the NEC logo appear on the display unit during POST. Pressing Esc allows the information on the execution of POST to be displayed.

  • Page 67: Post Flow

    General Description 2-29 POST Flow The flow of operations executed by POST is sequentially described below: IMPORTANT: Depending on the system configuration, message "Press Any Key" requesting key entry may appear on the display screen. This is requested by BIOS on an installed optional board. See the explanation described in the manual for the option and press any key.

  • Page 68: General Description

    2-30 General Description NOTES: Using WebBIOS allows you to configure or change an array configuration with internal SAS hard disk drives. If your server has N8103-90 disk array controller installed and the BIOS of disk array controller is enabled, the message prompting you to start WebBIOS of N8103-90 disk array controller is displayed first, then on-board RAID (MegaRAID ROMB).
  • Page 69 General Description 2-31 NOTE: The operation or utility to be started at each key entry is described below. These operations or utilities may not always be started. Press Esc to display the boot menu at the end of POST. This menu allows you to select the device to be started.

  • Page 70: Post Error Messages

    2-32 General Description POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 8 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance.

  • Page 71: Sleep Switch

    General Description 2-33 SLEEP Switch The SLEEP switch allows you to save almost all power of the server (power-saving mode or sleep mode). NOTE: To use the SLEEP switch, an OS supporting the sleep feature is required. (Available for Windows 2003) POWER/SLEEP lamp SLEEP switch Press the SLEEP switch on the front of the server to place the server in the power-saving mode.

  • Page 72: Floppy Disk Drive

    2-34 General Description Floppy Disk Drive Your server is not equipped with floppy disk drive. Use the optional USB floppy disk drive if necessary. DVD-ROM Drive Your server is provided with the DVD-ROM drive on its front to read data from a CD/DVD-ROM. The CD/DVD-ROM provides larger and faster data read than the floppy disk.
  • Page 73 General Description 2-35 Press the CD/DVD tray eject button or push the front of the tray lightly to retract it into the drive. IMPORTANT: If a noisy sound in driving the DVD-ROM drive occurs after setting a CD/DVD-ROM, set it again correctly. To take out the media from the DVD-ROM drive, press the CD/DVD tray eject button in the similar way in setting the CD/DVD-ROM to make the tray go out.
  • Page 74 2-36 General Description When you fail to eject the CD/DVD-ROM tray with the CD/DVD-ROM tray eject button and take out the CD/DVD-ROM from the server, follow the procedure below. Press the POWER switch to power off the server. (The POWER/SLEEP lamp goes off.) Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip will make a substitute) into the emergency hole on the upper front of the DVD-ROM drive and gently push it in until the tray is ejected.
  • Page 75 General Description 2-37 NOTE: Use of the CD/DVD-ROM Keep the following notes in mind to use the CD/DVD-ROM for the server: For the disk which does not conform to the CD/DVD standard, the playback of such a disk with the DVD drive is not guaranteed. Do not drop the CD/DVD-ROM.
  • Page 76 2-38 General Description (This page is intentionally left blank.)

  • Page 77: Chapter 3 Setting Up Your Server

    Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system, on a step-by-step basis.

  • Page 78: Setup Flow

    Installing the operating system Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD-ROM. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.

  • Page 79: Selecting A Site

    Setting Up Your Server 3-3 SELECTING A SITE Your server unit should be mounted in a standard EIA 19-inch rack cabinet. Refer to the documentation attached to the rack or contact your service representative for installation of the rack. WARNING Observe the following instructions to use the server safely.

  • Page 80: Setting Up Your Server

    3-4 Setting Up Your Server The following figure illustrates a site suitable for installing the rack cabinet. * It is recommended that the server should be used in a room where temperature is in the range between 15 to 25ºC. Room that satisfies the following conditions for 100 to 120 Vac/200 to 240 Vac...
  • Page 81 Setting Up Your Server 3-5 Do not install the rack in the places listed below. Installing the rack or mounting the server on the rack in such a place may cause some malfunction to occur. Do Not: Locate a rack in a narrow space that would inhibit devices from being pulled out from the rack completely.

  • Page 82: Installing Or Removing The Server Into/From The Rack

    3-6 Setting Up Your Server Installing or Removing the Server into/from the Rack This subsection provides the instructions for the rack-mount server unit into a standard EIA 19-inch rack cabinet. This subsection also describes the removal procedures for the rack mount server unit from the 19- inch rack cabinet.

  • Page 83: Checking Components

    Setting Up Your Server 3-7 Checking Components Confirm that the following tools or components are provided to install the server on the rack. 12 13 Item Q'ty Remarks Front bezel Slide rail assembly (L) "L" is stamped on the rail. Slide rail assembly (R) "R"...

  • Page 84: Required Tools

    IMPORTANT: You cannot install the server into N8540-28F/29F/38F NEC rack. Define the position (height) at which the server is installed by using templates. The templates have the same vertical size as the server. Put the templates on the front and rear of the rack to locate them.
  • Page 85 Setting Up Your Server 3-9 Install the core nuts coming with the rack at the positions defined by the templates. Install four core nuts (two for each of left and right sides) on the front face of the rack from the inner side. The server is fixed to the rack with the core nuts, four screws (A), and four washers (A).
  • Page 86 – Locate the side with the slide bracket at the rear of the rack. The front and rear supports of the rack have rectangular holes for screw fastening. For the NEC rack, round stamps are provided in 1U. As shown in the figure, locate the slide rail assembly so that a stamp is positioned at the upper right of the top screw hole of the slide rail assembly.
  • Page 87 Setting Up Your Server 3-11 Fix the slide rail assembly with four screws (A) (two on each of the front and rear sides) and four washers (A) (two on each of the front and rear sides). NOTES: Make sure that the frame tips on the slide rail assembly are contact to the rectangular hole frames of the rack properly and the four screw holes of the rail can be seen through the mating rectangular holes of the rack...
  • Page 88 3-12 Setting Up Your Server Hold the server by three or more persons to mount it on the rack. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
  • Page 89 Setting Up Your Server 3-13 NOTE: The slide rail assembly installed in the rack contains a slide rail called the bearing rail. The bearing rail can be moved freely in the slide rail assembly. To install the server in the rack securely, slide the bearing rail to the front of the rack to put the plastic components at the tip of the rail and the inner rail into the server.
  • Page 90 3-14 Setting Up Your Server Install the arm bracket on the mount face at the rear of the rack. Mount face Mount face NOTE: Installation procedure for arm bracket depends on the distance between the mount faces at the front and rear of the rack. For the distance between the mount faces at the front and rear of the rack being 700 or 760 Fix the arm bracket to the core nuts installed on the mount face of the rear of the rack with two screws (A) in the direction as shown in the figure below.
  • Page 91 Setting Up Your Server 3-15 For the distance between the mount faces at the front and rear faces of the rack being 900 Fix the arm bracket to the core nuts installed on the mount face of the rear of the rack with two screws (A) in the direction as shown in the figure below.
  • Page 92 3-16 Setting Up Your Server For the distance between the mount faces at the front and rear of the rack being 743 mm to 760 mm: Fix the arm bracket with four screws (B) and four washers (B) at the position shown in the figure below.
  • Page 93 Setting Up Your Server 3-17 NOTE: When installing the server into NEC rack, fix the arm stopper to the slide rail assembly with screw (B). Viewed from inside Arm stopper Push the arm stopper in the direction shown by arrow mark so that the folded portion hits the end.
  • Page 94 3-18 Setting Up Your Server Fix the server to the rack with four screws (A) and four washers (A). Screws (A) and Washers (A) Install the front bezel. Now the installation is completed.

  • Page 95: Removal Procedure

    Setting Up Your Server 3-19 Removal Procedure More than one person should remove the server from the rack. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details.
  • Page 96 3-20 Setting Up Your Server Release the security lock to remove the front bezel. Frame Unlock Lock Remove four screws (A) located at both side of the front face of the server. Hold the handle to pull out the server from the rack slowly and carefully. The server clicks to be latched.
  • Page 97 Setting Up Your Server 3-21 Push the left and right release levers to release the latch and then pull out the server from the rack slowly. Release lever IMPORTANT: Push each release lever using a driver or a similar tool. Pushing a release lever with your fingers may cause the fingers to be caught and thus injured.

  • Page 98: Connecting Peripheral Devices

    See pages 1-3 to 1-8 for details. Do not connect any interface cable with the power cord of the NEC Express Server plugged to a power source. Do not use any unauthorized interface cable.
  • Page 99 Setting Up Your Server 3-23 Device with USB (USB1.1) interface (e.g., keyboard) Device with the serial interface (e.g., modem/management PC) Direct connection to the leased line is prohibited. Hub (multiport repeater) Finally connect the provided Use this inlet only 1000BASE-T / 100BASE-TX / power cord to the receptacle.

  • Page 100: Connecting Power Cord

    3-24 Setting Up Your Server CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details.
  • Page 101 Setting Up Your Server 3-25 To connect the power cord from the server to an interruptive power supply (UPS), use service outlets on the rear of the UPS. Refer to the manual that comes with the UPS for details. MN8142-11B Connector for TVSS device Outlet socket Input breaker...

  • Page 102: Turning On The Server

    3-26 Setting Up Your Server TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch.
  • Page 103 Setting Up Your Server 3-27 The POWER/SLEEP lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete).

  • Page 104: Installing Operating System

    Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive and reboot the system. Select [Tools].

  • Page 105: Chapter 4 Configuring Your Server

    Chapter 4 Configuring Your Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server.

  • Page 106: Starting Setup Utility

    To run the SETUP utility, perform the following procedures: Turn on the power of the server. The NEC logo appears on the screen (the POST screen may appear depending on the setting in SETUP.). After a while, any of the following messages appears at the bottom of the screen.

  • Page 107: Description On On-Screen Items And Key Usage

    Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Setup item menu Online help window Indicates there...

  • Page 108: Configuration Examples

    To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Select [Server] - [Console Redirection] and set each item.
  • Page 109 Configuring Your Server 4-5 Memory To enable the memory degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed memory (DIMM board) status Select [Advanced] - [Memory Configuration] and check the status indications. The on-screen DIMM group numbers and socket locations on the IO board are associated as shown in the following figure.
  • Page 110 4-6 Configuring Your Server Processor To enable the processor degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed processor status Select [Main] - [Processor Settings] and check the status indications. The on-screen processor numbers and socket locations on the IO board are associated as shown in the following figure.

  • Page 111: External Devices

    Configuring Your Server 4-7 Security To set passwords on the BIOS Select [Security] - [Set Supervisor Password] and enter a password. Supervisor password and User password can be set separately, and only User password has a restriction to access to SETUP utility. To enable/disable the POWER switch and SLEEP switch To disable Select [Security] - [Power Switch Inhibit] - [Enabled].
  • Page 112 4-8 Configuring Your Server PCI Hot Plug To install the PCI board with the PCI hot plug Select [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Minimum/Middle/Maximum*] * The setting varies depending on the PCI board subject to the hot plug. See the table below.

  • Page 113: Menu And Parameter Descriptions

    Configuring Your Server 4-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main After entering SETUP, the Main menu appears first.
  • Page 114 4-10 Configuring Your Server Option Parameter Description Your Setting System Time HH:MM:SS Set the time. System Date MM/DD/YYYY Set the date. Legacy Floppy A [Disabled] Set the settings of floppy disk drive A. 1.2MB 5 1/4" Set to "Disabled" since the 720Kb 3 1/2"...

  • Page 115: Processor Settings

    Configuring Your Server 4-11 Processor Settings Selecting "Processor Settings" on the Main menu shows the following submenu. See the table below for the items. Option Parameter Description Your Setting Processor [No] Clears the error information on the processor. Retest Processor –...
  • Page 116 4-12 Configuring Your Server Option Parameter Description Your Setting Intel(R) [Disabled] This menu appears only when the processor Virtualization Enabled supports Intel Virtualization Technology. ® Tech. Specify whether the Intel Virtualization ® Technology is enabled or disabled. If the parameter is changed, the DC power of the system must be turned off.
  • Page 117 Enabled Screen If this item is set to "Disabled," the "NEC" logo appears during POST. (Pressing Esc in the status causes the screen display to be switched to the POST execution screen.

  • Page 118: Memory Configuration

    4-14 Configuring Your Server Memory Configuration Selecting "Memory Configuration" on the Advanced menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting DIMM Group Normal Indicates the current memory status. #1 - #8 Not installed "Normal"...

  • Page 119: Pci Configuration

    Configuring Your Server 4-15 PCI Configuration Selecting "PCI Configuration" on the Advanced menu shows the following screen. Selecting an item on the screen allows the proper submenu to appear. See the table blow for the items. Option Parameter Description Your Setting PCI Slot 1-9 [Enabled] Disables/enables the Option ROM BIOS...
  • Page 120 4-16 Configuring Your Server Hot-plug PCI Control Selecting "Hot-plug PCI Control" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Your Setting Reserving [Disabled] Determines memory space at every memory space for empty slot for PHP (PCI Hot-plug).
  • Page 121 Configuring Your Server 4-17 Embedded SAS/Embedded NIC/Embedded Video Controller Selecting "Embedded SAS", "Embedded NIC", or "Embedded Video Controller" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Your Setting SAS Controller [Enabled] Indicates whether the on-board controller is enabled or disabled.

  • Page 122: Peripheral Configuration

    4-18 Configuring Your Server Peripheral Configuration Selecting "Peripheral Configuration" on the Advanced menu shows the following screen.. See the table below for the items. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears.
  • Page 123 Configuring Your Server 4-19 Option Parameter Description Your Setting Serial Port A Disabled Specify whether serial port A is enabled or disabled. [Enabled] Base I/O Address [3F8] Selects the base address and interrupt (IRQ) for serial port A. These menus are displayed when the Serial port A is enabled.
  • Page 124 4-20 Configuring Your Server Advanced Chipset Control Selecting "Advanced Chipset Control" on the Advanced menu shows the following screen. and pressing Enter allows the Positioning the cursor on a menu (item preceded by symbol " ") appropriate submenu. See the table below for the items. Option Parameter Description...
  • Page 125 Configuring Your Server 4-21 PCI Device Selecting "PCI Device" on "Advanced Chipset Control" of the Advanced menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting PCI IRQ line 1 - 5 Disabled Set the assignment of each of 7 interrupt signals on the PCI bus to a PCI IRQ line 8...
  • Page 126 4-22 Configuring Your Server Security Positioning the cursor to "Security" shows the following screen. On the Security menu, register the Supervisor password first, then the User password. When the User password is registered, you can access all the menu items. Selectable only when User Password is registered...
  • Page 127 Configuring Your Server 4-23 See the table below for the items. Option Parameter Description Your Setting Set User Up to seven Press Enter to display the user password Password alphanumeics input screen. For this password, accessing to the SETUP menu is restricted.

  • Page 128: Configuring Your Server

    4-24 Configuring Your Server Option Parameter Description Your Setting Power Switch [Disabled] Specify whether the power switch is Inhibit enabled or disabled. If this item is set to Enabled "Enabled," the power cannot be turned off by using the POWER switch (including the forced shutdown).
  • Page 129 Configuring Your Server 4-25 Server Positioning the cursor on "Server" shows the Server menu. The items which can be set on the Server menu and their functions are described below. For the setting, first select "System Management" or "Console Redirection" and press Enter to display the proper submenu.
  • Page 130 To use this function, install NEC ESMPRO 15 minutes Agent. Do not use this function if the system 20 minutes is booted from OS without installation of NEC 25 minutes ESMPRO Agent or CD-ROM. Set this item to 30 minutes "Disabled"...
  • Page 131 Configuring Your Server 4-27 The table below shows the operation when the AC power to the server is turn off once and then on again, depending on the setting of "AC-LINK." Setting of AC-LINK System status before AC power off Stay Off Last State Power On...
  • Page 132 4-28 Configuring Your Server System Management Selecting "System Management" on the Server menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting BIOS Version – Indicates the version of BIOS. (Display only) Board Part # –...

  • Page 133: Console Redirection

    Configuring Your Server 4-29 Console Redirection Selecting "Console Redirection" on the Server menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting BIOS Redirection [Disabled] Selects the port to be used as the Port redirection port.
  • Page 134 4-30 Configuring Your Server Event Log Configuration Selecting "Event Log Configuration" on the Server menu and pressing Enter shows the following screen. See the table below for the items. Option Parameter Description Your Setting Press Enter and select "Yes" to clear Clear All Event Log –...
  • Page 135 The priority of the boot devices can be changed by using the ↑, ↓, +, and - keys. Move the cursor to the desired device with the ↑ or ↓ key and change the priority with the + or - key. IMPORTANT: To boot NEC EXPRESSBUILDER, set the priority of the devices as shown in the figure above.
  • Page 136 4-32 Configuring Your Server Exit Positioning the cursor to "Exit" shows the Exit menu. The options on the menu are described below. Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (non- volatile memory).
  • Page 137 Configuring Your Server 4-33 Load Setup Defaults Select this item to return all the values of SETUP to the default values. Selecting "Load Setup Defaults" causes the confirmation screen to appear. Select "Yes" to return the values to the default values. Select "No" to return to the Exit menu screen.

  • Page 138: Disk Array Configuration

    4-34 Configuring Your Server DISK ARRAY CONFIGURATION This section describes the configuration utility "WebBIOS". With On Board RAID (MegaRAID ROMB), you can use the internal hard disk drives in the disk array configuration. RAID This section describes the RAID features which the on-board RAID controller (MegaRAID ROMB) supports.

  • Page 139: Raid Levels

    Configuring Your Server 4-35 RAID Levels The record mode enabling the RAID feature includes several levels. Among the levels, the on-board RAID (MegaRAID ROMB) supports the following levels; RAID 0, RAID 1, and RAID 5. The number of HDDs required to create a disk group varies depending on the RAID level as shown in the table below.

  • Page 140: Virtual Disk

    4-36 Configuring Your Server Virtual Disk Virtual disk is a logical drive defined in disk group. It is recognized as a physical drive by OS. Up 40 virtual disks are permitted by the on-board RAID (MegaRAID ROMB). The figure below shows a sample configuration in which the on-board RAID (MegaRAID ROMB) is connected with three HDDs, creating one disk group (DG).

  • Page 141: Characteristics Of Raid Levels

    Configuring Your Server 4-37 RAID Levels This section details the RAID levels which the on-board RAID (MegaRAID ROMB) can support. Characteristics of RAID Levels The table below lists the characteristics of the RAID levels. Level Function Redundancy Characteristics RAID0 Striping Data read/write at the highest rate •...
  • Page 142 4-38 Configuring Your Server RAID1 In the RAID1 level, data saved in a HDD is written to another HDD without change. The mode is called "mirroring". When data is written onto a single HDD, the same data is written onto another HDD. If either of the HDDs is defected, the other HDD containing the same data can substitute for the defected HDD.
  • Page 143 Configuring Your Server 4-39 Spanning of RAID1 Data to be recorded is distributed to two HDDs in mirroring mode. Then, each mirrored data is written onto HDD by striping. Owing to this feature, high disk access performance of RAID0 and, in addition, high reliability of RAID1 can be achieved.

  • Page 144: Features Of On-Board Raid (Megaraid Romb)

    RAID (MegaRAID ROMB). Select a HDD and start the rebuild manually. For the detailed operation, refer to the "MegaRAID Storage Manager User's Guide" in NEC EXPRESSBUILDER CD-ROM that comes with the server. Auto Rebuild The on-board RAID (MegaRAID ROMB) can automatically start the rebuild without use of any utility such as MSM.
  • Page 145 Configuring Your Server 4-41 Hot-swap rebuild Automatic rebuild by hot-swapping defected HDD. IMPORTANT: Note the following for the rebuild: The HDD used for rebuild should have the same capacity, rotation speed, and standard as the defected HDD. During rebuild, the processing rate is decreased due to much load. During rebuild, do not shutdown or reboot the server.

  • Page 146: Patrol Read

    4-42 Configuring Your Server Patrol Read The patrol read gives the read & verify test in the entire area of HDDs. It can be performed for all HDDs assigned to virtual disks and hot-spare disks. The Patrol Read allows subsequent defects of HDDs to be detected and repaired. For HDDs configuring redundant virtual disks or those assigned to hot-spare disks, error sectors detected during Patrol Read can be repaired.
  • Page 147 Configuring Your Server 4-43 Background Initialize The Background Initialize is automatically executed when RAID5 virtual disk is created in the disk group composing of five or more HDDs. The Background Initialize performs the parity generation processing to the area not initialized in the background.

  • Page 148: Migration Only

    4-44 Configuring Your Server Reconstruction The reconstruction feature is used to change configuration and/or RAID level of existing virtual disk. The Reconstruction contains the following three features, however, the on-board RAID (MegaRAID ROMB) supports "Migration with addition" only. Removed physical drive Unsupported.
  • Page 149 Configuring Your Server 4-45 IMPORTANT: Note the following for the Reconstruction: Be sure to make backup copy of data and perform Consistency Check before starting Reconstruction. The Reconstruction is disabled in the configuration where several virtual disks are defined in one disk group During Reconstruction, the processing rate is decreased due to much load.

  • Page 150: Before Using Webbios

    When installing an OS in VD under the On board RAID (MegaRAID ROMB), create a VD dedicated to OS installation. WebBIOS cannot be handled via remote console functions of NEC DianaScope. The physical drive numbers shown in Physical Drives box differ from slot numbers of 3.5-inch hard disk bay.
  • Page 151 Configuring Your Server 4-47 In the example below, Physical Drive 2 (PD 2) in WebBIOS is displayed as Physical Drive 1 in Disk Properties View of MegaRAID Storage Manager. Physical DrivesView of WebBIOS Disk Properties View of MegaRAID Storage Manager...

  • Page 152: Using Webbios

    4-48 Configuring Your Server Using WebBIOS Starting WebBIOS Press Esc when the screen as shown below appears after powered on the server. Press Ctrl + H on POST screen to start WebBIOS. POST screen image (with no virtual disk assigned) IMPORTANT: Do not press unnecessary key such as Pause during POST.

  • Page 153: Main Menu

    Configuring Your Server 4-49 Main Menu Shown below is [Adapter Selection] screen that appears first on WebBIOS. Select a controller to operate WebBIOS, and click [Start]. NOTES: When an optional N8103-90 disk array controller is installed, it is displayed as "MegaRAID SAS 8408E". When an optional N8103-81F disk array controller is installed, it is displayed as "MegaRAID SCSI 320-2".
  • Page 154 4-50 Configuring Your Server When the adapter is selected on [Adapter Selection], the WebBIOS Top Menu appears. IMPORTANT: The physical drive numbers shown in Physical Drives box differ from slot numbers of 3.5-inch hard disk bay. "PD 0" denotes the physical drive number 0.

  • Page 155: Adapter Properties

    Configuring Your Server 4-51 Adapter Properties When you click [Adapter Properties] on WebBIOS Top Menu, the configuration information is displayed. Click [Next] to see the detailed settings of this controller.
  • Page 156 4-52 Configuring Your Server Default settings and their explanation Item Default Description Change Battery Backup Present Displays Properties. – None When battery is installed: Present • When battery is not installed: None • Set Factory Defaults [No] Restores factory defaults. Permitted Cluster Mode Disabled...
  • Page 157 Configuring Your Server 4-53 How to change setting value On [Adapter Properties] screen, change a parameter to desired value, and then click [Submit] at the center of the screen to determine the new value. The status of "Battery Backup" is indicated as "Present". Clicking [Present] opens the Battery Status screen as shown below.

  • Page 158: Scan Devices

    4-54 Configuring Your Server Scan Devices When you click [Scan Devices] on WebBIOS top menu, the HDDs connected are detected again. Use this feature when you have installed a new HDD additionally while the WebBIOS is running. IMPORTANT: If the newly connected HDD contains another configuration information, [Foreign Configuration] screen as shown below appears.

  • Page 159: Virtual Disks

    Configuring Your Server 4-55 Virtual Disks When you click [Virtual Disks] on WebBIOS top menu, the screen for operating the VD that has already been configured. IMPORTANT: If no virtual disk exists, the upper right column of the screen will be blank. Use this menu only when a virtual disk exists.

  • Page 160: Physical Drives

    4-56 Configuring Your Server Physical Drives When you click [Physical Disks] on WebBIOS top menu, the screen for operating the physical drive (HDD) appears. IMPORTANT: If no physical disk exists, the upper right column of the screen will be blank. Use this menu only when a physical disk exists.
  • Page 161 Configuring Your Server 4-57 Physical Drives Properties Take the following procedures to check Physical Drive Properties. Shown below is an example to check property of physical drive number 0. Click the desired PD number (PD 0). Click the checkbox for [Properties]. Click [Go].
  • Page 162 4-58 Configuring Your Server The Slot Number field shows a slot number to which a 3.5-inch disk bay is installed. In the example, the disk bay is installed in slot 2. NOTE: If you click the checkbox for [Locate] and then nothing happens, This feature is not supported.

  • Page 163: Configuration Wizard

    Configuring Your Server 4-59 Configuration Wizard Use this wizard to configure a RAID using the HDDs. The detailed explanation of this feature is given in "Configuring Virtual Disk". Adapter Selection If several disk array controllers N8103-90 are installed in the server, you need to select an adapter controlled by WebBIOS to configure each adapter.
  • Page 164 4-60 Configuring Your Server Exit When you click [Exit] on WebBIOS top menu, a confirmation screen to exit from WebBIOS is displayed. Click [Yes] to exit from WebBIOS. The screen as shown below appears when WebBIOS is terminated. Restart the server.

  • Page 165: Configuring Virtual Disk

    Configuring Your Server 4-61 Configuring Virtual Disk This section describes the procedures for configuration of VD (virtual disk) using WebBIOS. Configuration Wizard When you click [Configuration Wizard] on WebBIOS top menu, the screen as shown below appears. Select the relevant operation, and click [Next] at lower right of the screen. Clear Configuration Allows you to clear existing configuration.
  • Page 166 4-62 Configuring Your Server When you select [New Configuration] or [Add Configuration], the screen as shown below appears. Custom Configuration: Allows you to define all aspects of the configuration, RAID level, size, and others. Auto Configuration with Automatically creates redundant virtual disk. Redundancy: Auto Configuration Automatically creates non-redundant virtual disk.
  • Page 167 Configuring Your Server 4-63 Use this menu to define several physical drives (PD) as a disk group (DG). IMPORTANT: The physical drive number is not identical to the slot number of disk bay. To define several Disk Groups in ascending order of the slot number of disk bay, confirm the slot number on Properties screen of Physical Drive.
  • Page 168 4-64 Configuring Your Server To add physical drives (HDD) to a Disk Group, hold Ctrl while selecting UNCONF GOOD drives. Upon completion of selection, click [Accept DG] at the lower right of the screen. A new DG is defined in the Disk Groups frame. After DG has been defined, click [Next] at the lower right of the screen.
  • Page 169 Configuring Your Server 4-65 Define the virtual disk (VD) in DG that has been created in previous step. When DG was defined, [VD Definition] screen is displayed. The defined DG is displayed in Configuration column. Available RAID levels and maximum size for VD are also displayed. NOTE: Disk Cache Policy field may be displayed as "Disable"...
  • Page 170 4-66 Configuring Your Server As an example, define a RAID5 VD of YYYYY MB. Specify the necessary parameters in Virtual Disk column. Enter "YYYYY" (the maximum size allowed for RAID5) in "Select Size" field. Click [Accept] at the lower center of the screen. NOTE: Disk Cache Policy field may be displayed as "Disable"...
  • Page 171 Configuring Your Server 4-67 VD 0 is created in DG 0 as shown in the screen below. After making sure that the VD is created correctly, click [Accept] at the lower right of the screen. The confirmation message "Save this Configuration?" appears. Click "Yes" to save the configuration.
  • Page 172 4-68 Configuring Your Server The WebBIOS top menu is displayed. Virtual Disk you have created is displayed in the lower right frame of the screen.
  • Page 173 Configuring Your Server 4-69 Configure SPAN The following explains the sample procedure to configure the spanning of RAID1 with four HDDs. IMPORTANT: To define two or more Disk Groups (DG) to the disk bay in ascending order of the slot number, the physical drive numbers do not match the slot numbers of disk bay.
  • Page 174 4-70 Configuring Your Server To add physical drives (HDD) to a Disk Group, hold Ctrl while selecting UNCONF GOOD drives. (In the example, two DGs will be configured and spanned.) Upon completion of selection, click [Accept DG] at the lower right of the screen. A new DG is defined in the Disk Groups frame.
  • Page 175 Configuring Your Server 4-71 Configure the spanning of RAID1 using the DG that has been created in previous step. When DG was defined, [VD Definition] screen is displayed. The defined DG is displayed in Configuration column. Available RAID levels and maximum size for VD are also displayed.
  • Page 176 4-72 Configuring Your Server Enter YYYYY x 2 (multiply the maximum size of each DG by the number of DGs) in "Select Size" field. IMPORTANT: To enter the value of virtual disk size below, multiply "the maximum size of each DG allowed for the RAID level" by the number of DGs.
  • Page 177 Configuring Your Server 4-73 VD 0 is created in DG 0 as shown in the [Preview] screen below. After making sure that the VD is created correctly, click [Accept] at the lower right of the screen. The confirmation message "Save this Configuration?" appears. Click "Yes" to save the configuration.
  • Page 178 4-74 Configuring Your Server Parameters for VD Definition Listed below are parameters for Configuration Wizard. Item Parameter Remarks RAID Level RAID 0 / RAID 1 / RAID 5 Strip Size 8 KB / 16 KB / 32 KB / 64 KB / 128 KB Recommended value: 64KB Access Policy RW / Read Only / Blocked...

  • Page 179: Operation Of Various Features

    Configuring Your Server 4-75 Operation of Various Features Check Consistency Start WebBIOS. Click [Virtual Disks] on WebBIOS top menu. Select a VD to perform Check Consistency from the upper right frame of Virtual Disks screen. Click the checkmark column for Check Consistency from the lower right frame of Virtual Disks screen.
  • Page 180 4-76 Configuring Your Server The progress of Check Consistency is displayed on the left frame of Virtual Disks screen. Click [Home] at the lower left of Virtual Disks screen to return to the top menu. IMPORTANT: Click [Home] while the background task such as Consistency Check, Rebuild, or reconstruction is being executed.

  • Page 181: Manual Rebuild

    Configuring Your Server 4-77 Manual Rebuild Described below are procedures based on assumption: One of the HDDs failed in a RAID5 virtual disk configured with three HDDs. Replace the failed HDD with new one after turning off the power of the server. Auto Rebuild feature is disabled for non-hot-swap replacement.
  • Page 182 4-78 Configuring Your Server Select "Make Global HSP" or "Make Dedicated HSP" on the lower part of the screen, and then click [Go] on the lower center of the screen. When [Rebuild Progress] is displayed, click [Home] at the lower left of the screen to go back to WebBIOS top menu.
  • Page 183 Configuring Your Server 4-79 Setting Hot Spare Disk Described below are procedures based on assumption: Add a HDD to a RAID5 virtual disk configured with three HDDs and assign a newly added HDD as Hot Spare Disk. Start WebBIOS. Make sure that the status for the added HDD is indicated as "UNCONF GOOD" in the right frame of the top menu.
  • Page 184 4-80 Configuring Your Server Select [Make Global HSP] or [Make Dedicated HSP] on the lower right of the screen, and then click [Go] on the lower center of the screen. Global HSP: Indicates the Hot Spare Disk available for all DGs. Dedicated HSP: Indicates the Hot Spare Disk available only for the specific DG.
  • Page 185 Configuring Your Server 4-81 The status for the newly connected HDD changes to "HOTSPARE". Click [Home] at the lower left of the screen to go back to WebBIOS top menu.
  • Page 186 4-82 Configuring Your Server Reconstruction Described below are procedures based on assumption: Add a HDD to a RAID5 virtual disk configured with three HDDs to make a RAID5 virtual disk configured with four HDDs. Start WebBIOS. Make sure that the status for the added HDD is indicated as "UNCONF GOOD" in the right frame of the top menu.
  • Page 187 Configuring Your Server 4-83 Setting menu for VD 0 is displayed.
  • Page 188 4-84 Configuring Your Server On the right of the screen, items required for reconstruction are displayed. Information of HDDs in the disk group in which a VD is defined. Select "Migration with addition". Specify the RAID level used after reconstruction. Select a HDD to be added.

  • Page 189: Battery For Onboard Raid (Megaraid Romb)

    Configuring Your Server 4-85 Battery for Onboard RAID (MegaRAID ROMB) This section describes the features operations of battery for onboard RAID (MegaRAID ROMB). Features The onboard RAID (MegaRAID ROMB) has factory-installed battery. With the following features, the possibility of data loss due to an unexpected accident (e.g., an instantaneous power failure which may occur in Write Back mode) can be avoided.
  • Page 190 [Properties] → [Relative State of Charge] or [Absolute State of Charge] on MegaRAID Storage Manager. NOTES: The Default Write Policy is factory-set to "Write Back". For more information of Write Policy, refer to the MegaRAID Storage Manager User's Guide stored in NEC EXPRESSBUILDER CD-ROM provided with the server.
  • Page 191 Configuring Your Server 4-87 Refresh Battery (Learn Cycle) The disk array controller performs discharging and charging cycle at every 30 days to extend the service life of battery. You can set the refresh operation (Learn Cycle) on Auto Learn Mode of MSM. Click the [Physical] tab and [Battery Backup Unit] in the left frame of MSM, then click the [Operations] tab in the right frame of MSM, as shown in the figure below.
  • Page 192 4-88 Configuring Your Server The charging completes. The following log is recorded in the MSM and the application log. Hereafter, the battery is discharged and charged in a regular basis (every 30 days). Controller ID:x Battery charge complete Controller ID:x BBU enabled; changing WT logical drives to WB POST displays the following message while the above steps are being performed.
  • Page 193 Configuring Your Server 4-89 Immediately after you changed the setting to "Auto" from "Disabled" or "Warn", the refresh operation starts. IMPORTANT: If the following log is recorded in the MSM and the application log at every system startup while the Auto Learn Mode is set to "Auto", perform Learn Cycle in manual mode.

  • Page 194: Remote Management Function

    4-90 Configuring Your Server REMOTE MANAGEMENT FUNCTION Remote Management Function enables your system to monitor the status of power supply unit, fan and temperature of servers by BMC (Baseboard Management Controller) and a remote KVM (Keyboard, Video, Mouse) console feature by communicating through a management LAN PORT feature.

  • Page 195: Server Setup

    Initial Setup To use the Web server feature, change settings as shown below. Start the NEC EXPRESSBUILDER from CD-ROM, and select [System Management] → [Set Advanced Remote Management Card] from the Tools menu. On the [Set Advanced Remote Management Card], select [Remote Management Console] →...

  • Page 196: Configuring Management Pc

    4-92 Configuring Your Server Configuring Management PC This section provides information on what you need to do for management PCs and requirements of the browsers to establish connection. Setting Your Browser Make the following settings. Enable SSL. Enable TLS 1.0 or SSL 3.0 and disable SSL 2.0. Supported Browsers The following browsers are supported.

  • Page 197: Using Remote Management Console

    Configuring Your Server 4-93 Using Remote Management Console Overview You can control power-on/off of a server and use Remote KVM Console from a web browser by using the web server functions of BMC. This function is achieved through Java Applet. Connecting to the Web Server from a Web Browser on the Management PC Access the following URL from the web browser in the management PC.
  • Page 198 4-94 Configuring Your Server When you use the Remote Management Function for the first time, you may see a dialogue box for security warning as shown below. Read the message well and click either "Yes" or "Always." If you are not sure about the information, select "No." NOTE: When a connection is done with SSL, you may see some dialogue boxes for security warning.

  • Page 199: Login And Logout

    Configuring Your Server 4-95 Login and Logout Login When the login page appears, enter the user name and password, and then click [Login]. If you are logging in for the first time, use the following default user name and password. Default user name: administrator Default password: None (enter no information) IMPORTANT:...

  • Page 200: Main Window

    4-96 Configuring Your Server Main Window File menu The File menu allows you to quit this applet. Window menu The Window menu allows you to open various windows including Remote KVM Console window. Main frame Various windows open here. Help menu With the Help menu, you can check the version of the Remote Management Console.

  • Page 201: Control Panel

    Configuring Your Server 4-97 Control Panel You can use Control Panel to see server status and to control power-on/off. Control Panel also starts up various windows including Remote KVM Console. Functions of Control Panel Shows the BMC host name. Shows the server LCD. Server power lamp that shows the server power-supply status.
  • Page 202 4-98 Configuring Your Server Remote KVM Console By using Remote KVM Console functions of BMC, you can transfer local console of a server to the browser in the management PC over network. You can make full access from the management PC to the server by using video, keyboard and mouse.
  • Page 203 Configuring Your Server 4-99 Names of Components in the Remote KVM Console Window 1, 2, 3, 4 Special key icon Screen refresh icon KVM properties icon Zoom in icon Zoom out icon Default size icon Window resize icon KVM indicator Remote KVM Console screen IMPORTANT: When pressing Shift + CapsLock on the remote KVM...
  • Page 204 4-100 Configuring Your Server Entry via Special Keys For special keys, even if you press these keys in a remote keyboard, it will not take effect in the host server. Using the following three special key icons will take effect in the host server. (raised state) and (pressed-in state): toggles whenever clicked.
  • Page 205 Configuring Your Server 4-101 IPMI Information You can see system event logs (SEL), sensor data records (SDR), and field replaceable units (FRU) information, which are called IPMI information. By using the IPMI information, you can see and examine troubles and events on the host server, and determine a part to be replaced. Displaying System Event Logs (SEL) When you click [ ] to display system event logs (SEL) on Control Panel, SEL information is...
  • Page 206 4-102 Configuring Your Server Displaying Sensor Data Records (SDR) When you click [ ] to display sensor data records on Control Panel, SDR information is loaded from BMC, and the following window showing sensor data records appears. On the upper part of the window, a list of sensor data records appears. On the lower part of the window, detailed information of the entry selected from the list appears.
  • Page 207 Configuring Your Server 4-103 Displaying Field Replaceable Units (FRU) Information When you click [ ] to display field replaceable units (FRU) information on Control Panel, FRU information is loaded from BMC, and the following window showing field replaceable units (FRU) information appears.
  • Page 208 4-104 Configuring Your Server BMC Configuration You can configure BMC settings. Starting Up the BMC Configuration Window When you click [ ], the icon to start up BMC Configuration on Control Panel, the BMC Configuration window appears as shown below. Loads a file Saves the file Edits information...

  • Page 209: User Configuration

    Configuring Your Server 4-105 User Configuration By clicking [User Configuration] in the left pane of the BMC Configuration window, a list to show 20 accounts opens in the right pane and you can set up user accounts. Choose the account you want to modify or add and click [ ] to edit information.

  • Page 210: Network Configuration

    4-106 Configuring Your Server Network Configuration IMPORTANT: Before setting the default gateway, the gateway, the server, and the management PC must be ready to communicate. If the default gateway is set while they are not ready to communicate, you must cycle the power of the server after they are ready to communicate through network.
  • Page 211 Configuring Your Server 4-107 The Network Configuration window has three tabs. The MAC address owned by BMC appears in this box. Choose whether or not to acquire an IP address automatically by DHCP. If DHCP is not used to automatically acquire an IP address, make settings here. If DHCP is used, information automatically acquired appears here.
  • Page 212 4-108 Configuring Your Server Choose whether or not to acquire the IP address of the DNS server automatically by DHCP. If DHCP is not used to automatically acquire the IP address of the DNS server, make settings here. If DHCP is used, information automatically acquired appears here. The default host name to be used when no host name is configured for using DHCP Enter the host name of BMC.
  • Page 213 Configuring Your Server 4-109 NOTE: It is recommended to specify a name that is easy to imagine the host name in the server OS (for Windows, a computer name) for a BMC host name. For example, if the host name on the server OS is "sapphire", you may set BMC "sapphire_bmc"...

  • Page 214: Http Configuration

    4-110 Configuring Your Server HTTP Configuration By clicking [HTTP Configuration] in the left pane of the BMC Configuration window, you will see a window as shown below and you can make web server-related settings for BMC such as HTTP port. IMPORTANT: If you change the settings of HTTP port number, Enable SSL, or SSL Port Number, the current connection will be...
  • Page 215 Configuring Your Server 4-111 When you click [ ], the icon for editing information, in this window, the HTTP Configuration window as shown below appears. Specify an HTTP port number Choose enable/disable SSL communication. If you select this check box, you can make SSL enabled settings.
  • Page 216 4-112 Configuring Your Server When you click [Default], default values for HTTP port number, SSL port number, Login attempt interval, Login attempts, and Account lock interval appear. But, SSL Enable/Disable check box is not changed. When you click [OK], all the information in the HTTP Configuration window will be written into BMC.
  • Page 217 Configuring Your Server 4-113 When you click [ ], the icon for editing information, in this window, the Alert Mail Configuration window as shown below appears. The Alert Mail Configuration window has four tabs. You can choose to enable or disable alert mail functions. If you select this check box, you can make mail-related settings.
  • Page 218 4-114 Configuring Your Server Specify email addresses of alert mail. You can specify up to four addresses. Specify a sender’s email address. Type in a subject of alert mail. Type in a message that appears in the message body of all alert mails. If you don’t need such message, you can clear the check box.
  • Page 219 Configuring Your Server 4-115 Specify the SMTP server address. You can use the IP address as well. Specify the port number of the SMTP server. Specify how many retries can be made when attempt to send the mail has failed. Specify a retry interval that waits for the next retry when attempt to send the mail has failed.
  • Page 220 4-116 Configuring Your Server When you click [Default], default values for SMTP port number, retry count, and retry interval appear. Unless there is any specific reason not to, it is recommended to use the default values. Specify information to be included in the body of alert mails. Product Information The product name, code and number of the server IP Address...

  • Page 221: Firmware Update

    Configuring Your Server 4-117 Firmware Update You can update applet, KVM firmware, BMC firmware, sensor data records (SDR), and platform information (PIA) Starting Up the Firmware Update Window When you click [ ], the icon to start up Firmware Update, on Control Panel, revision information is loaded from BMC, and the Firmware Update window as shown below appears.
  • Page 222 4-118 Configuring Your Server Loading Update Data Files When you click [ ] to add update files, a window as shown below opens prompting you to select files. Select update data files. When you click [Open] after specifying files, loading of the files begins. It will take a little while for loading to be completed.
  • Page 223 Configuring Your Server 4-119 Checking Revisions When loading of data files is completed, the current revision and new revisions appear with information on files (file names and time stamps) in the Firmware Update window. Check the revisions and information. NOTE: Check each revision well because downgrade can be performed as well.
  • Page 224 4-120 Configuring Your Server Writing Update Data into BMC When you click [ ], update data will be written into BMC. For each update target, the window showing update progress appears. If any error is detected during update, an error message appears and the update is terminated. Completion of Writing When writing is completed, results appear in the [Status] column per [Target].

  • Page 225: Troubleshooting

    Configuring Your Server 4-121 Troubleshooting Error messages Fatal errors Error Message What to do Fatal error. JavaVM quits. Try logging in again. If the same message continues to appear, contact your service representative. A fatal software error has occurred. Try logging in again. If the same message continues to appear, contact your service representative.
  • Page 226 4-122 Configuring Your Server Error Message What to do The RMCP+ transmission failed. Check the network environment. If there is no network problem, contact your service representative. The specified RMCP+ protocol Check the network environment. cannot be used. If there is no network problem, contact your service representative.
  • Page 227 Configuring Your Server 4-123 Error Message What to do UDP packet transmission failed. Check the network environment and server. If you don’t find problem, contact your service representative. Remote KVM console can not Make a remote KVM console enable. activate because it is disabled. See "Remote KVM Console"...
  • Page 228 4-124 Configuring Your Server BMC configuration errors Error Message What to do Failed to make settings: Check the network environment and try again. Contact your service representative if the error persists. Failed to acquire BMC Check the network environment and try again. Configuration: Contact your service representative if the error persists.
  • Page 229 Configuring Your Server 4-125 Error Message What to do The message is too long. The message should be up to 4064 characters. If you use Japanese characters, the number of characters you can use is less than half of 4064 characters.
  • Page 230 4-126 Configuring Your Server Error Message What to do Unsupported token is detected: Some update files may be corrupted. Acquire update files again. Invalid segment information: Some update files may be corrupted. Acquire update files again. Invalid data length: Some update files may be corrupted. Acquire update files again.

  • Page 231: Configuring I/O Board Jumpers

    Configuring Your Server 4-127 CONFIGURING I/O BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
  • Page 232 4-128 Configuring Your Server The following figure illustrates the jumper switch location. Pins for protecting/clearing the passwords. Jumper clip Pins for protecting/clearing the CMOS data. Pins for protecting/clearing the passwords Short-circuit these two pins to clear the passwords. Open these two pins to protect the passwords (factory-set). Pins for protecting/clearing the CMOS data Short-circuit these two pins to clear the CMOS data.

  • Page 233: Chapter 5 Installing The Operating System With Express Setup

    Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft® Windows® Server 2003 Standard Edition / Microsoft® Windows® Server 2003 Enterprise Edition Microsoft®...

  • Page 234: About Express Setup

    5-2 Installing the Operating System with Express Setup About Express Setup "Express Setup" helps you to install the Windows Operating System. The setup automatically configures the RAID system and installs the Operating System and some management software. IMPORTANT: Executing the Express Setup erases all data on the hard disk.
  • Page 235 If you want to use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards, a parameters file is mandatory. You can create a parameters file in advance using "Configuration Diskette Creator" included in NEC EXPRESSBUILDER.

  • Page 236: Microsoft Windows Server 2003

    See Chapter 4 to specify them. NEC ESMPRO Agent NEC ESMPRO Agent requires to install the necras.sys driver on your Windows system. If you install the Windows without using the Express Setup, run the Update the System in Master Control Menu.
  • Page 237 Installing the Operating System with Express Setup 5-5 Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards except ones listed below by using a driver floppy disk ("OEM-FD for Mass storage device"), see "Exceptional setup"...

  • Page 238: Windows Server 2003

    (BIOS and optional board specification) The document for installing Windows Server 2003 is also attached to the other software package which is sold separately from NEC, but refer to this document when you install Windows Server 2003 on this model.

  • Page 239: Creating Partition Size

    Installing the Operating System with Express Setup 5-7 Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service...
  • Page 240 5-8 Installing the Operating System with Express Setup Re-installing to the hard disk which has been upgraded to Dynamic Disk You cannot re-install Windows Server 2003 with the current partition of the hard disk upgraded to Dynamic Disk kept remained. If you want to keep the current partition remained, see Appendix E to re-install the system.

  • Page 241: The Flow Of Setup

    Create New File No Floppy Disk In case [Skip] is selected Confirm the specification and input the value Remove the Floppy Disk and CD-ROM Copying NEC Modules from the Drive ↓ Copying Selected Application Modules Insert Windows CD-ROM Agree Software License Agreement...

  • Page 242: Installing The Windows Server 2003

    Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and NEC EXPRESSBUILDER starts.
  • Page 243 Installing the Operating System with Express Setup 5-11 Notes and restrictions are displayed. Read the messages carefully and click [Confirm]. NOTE: If some operating system has been installed on the hard disk already, the message which asks if you continue the installation appears.
  • Page 244 5-12 Installing the Operating System with Express Setup Next, [Basic Information] wizard appears. Confirm the parameters, modify if necessary, and then click [Next]. After that, click [Next], [Back], or [Help] on the screen to continue. Modify the parameters each time if necessary. IMPORTANT: Reserve the partition to install the OS more than the minimally required size.
  • Page 245 NOTE: You can use this function only when the floppy disk drive is attached to the system. Remove NEC EXPRESSBUILDER CD-ROM from the DVD-ROM drive according to the message. If you proceed the setup by using setup parameter file, remove the floppy disk from the floppy disk drive.
  • Page 246 5-14 Installing the Operating System with Express Setup If you selected [Yes] on [Apply Service Pack] at Basic Information, follow the procedure below. 1) Follow the message to take Windows Server 2003 CD-ROM out of the DVD-ROM drive. 2) Follow the message to insert Windows Server 2003 Service Pack 1 or later into the DVD-ROM drive.

  • Page 247: Installing And Setting Device Drivers

    PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
  • Page 248 5-16 Installing the Operating System with Express Setup Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
  • Page 249 Problems" described later in this chapter. Optional Network Board Driver (N8104-121/120/119/86/111/112) If you want to utilize optional Network Board (N8104-121/120/119/86/111/112), install the driver stored in NEC EXPRESSBUILDER CD-ROM. In case of utilizing (N8104-121/120/119/112) "DVD-ROM Drive Letter:\WINNT\DOTNET\NS4\PRO1000\WS03XP2K" In case of utilizing (N8104-86/111) "DVD-ROM Drive Letter:\WINNT\DOTNET\NS4\PRO100\WS03XP2K"...

  • Page 250: Installation Of The Optional Network Board Driver

    5-18 Installing the Operating System with Express Setup Installation of the Optional Network Board Driver Start Device Manager. Click [Network adapters] and double-click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board.
  • Page 251 Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears. Click [Finish]. Installing SCSI Controller Driver (N8103-95/N8190-126) If you utilize SCSI controller driver (N8103-95/N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.

  • Page 252: Graphics Accelerator Driver

    Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears.
  • Page 253 Installing the Operating System with Express Setup 5-21 Available switch options for Windows Server 2003 Boot.ini file. Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files"...

  • Page 254: Setting For Solving Problems

    5-22 Installing the Operating System with Express Setup Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
  • Page 255 Installing the Operating System with Express Setup 5-23 IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump"...
  • Page 256 5-24 Installing the Operating System with Express Setup Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
  • Page 257 Installing the Operating System with Express Setup 5-25 Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.

  • Page 258: Installing Maintenance Utilities

    To start Network Monitor, point to [Program] → [Administrative Tools] and click [NetworkMonitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations.

  • Page 259: Updating The System - Applying Service Pack

    NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Setup Software] in [Master Control Menu] screen appears, so left-click the item. Click [Update NEC Express5800 System] from the menu and the setup will start. After that, follow the message to continue the setup process.

  • Page 260: Installing With The Oem-Fd For Mass Storage Device

    If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.
  • Page 261 Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
  • Page 262 NEC EXPRESSBUILDER has three executing modes depending on your operating environments. One is for using on Windows system, and the others are booted from NEC EXPRESSBUILDER DOS-based with local console The following menu appears on the local display after booting from NEC...

  • Page 263: Chapter 6 Installing And Using Utilities

    Installing and Using Utilities 6-3 DOS-based with remote console Used to set up the server from the management workstation by accessing the server over the network or via COM B (serial) port. NOTE: No keyboard connected to the server is permitted to run this program.

  • Page 264: Nec Expressbuilder

    ROM drive of your server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.)

  • Page 265: Express Setup

    If you install Windows Server 2003, after a few tasks are completed, all that remains to be done is to remove the NEC EXPRESSBUILDER CD-ROM and install the Windows CD-ROM, input a product ID number, and acknowledge the license agreement.
  • Page 266 NEC EXPRESSBUILDER CD-ROM contains a number of device drivers and utilities that you can put on floppy disks and load onto your system. Using this menu creates a support disk by copying from the NEC EXPRESSBUILDER CD-ROM. If your system has the Windows operating system, you may find it more...
  • Page 267 – Create Maintenance Partition NEC EXPRESSBUILDER creates about 55MB of the maintenance partition on the system disk (or disk array system) as work area. The various utilities are installed when the maintenance partition is created successfully or when the maintenance partition is already created.
  • Page 268 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated.

  • Page 269: Nec Expressbuilder For Dos-Based With Remote Console

    Running NEC EXPRESSBUILDER from the management PC via LAN Running NEC EXPRESSBUILDER from the management PC via direct connection (COM2) For the procedure for starting NEC EXPRESSBUILDER for DOS-based with Remote Console, see "NEC DianaScope". IMPORTANT: Do not change the boot device order in BOOT menu in BIOS SETUP.
  • Page 270 6-10 Installing and Using Utilities NOTE: The following items of BIOS setup information will be set as shown below. LAN Controller 1 (10/100): [Enabled] Serial Port A: [Enabled] Base I/O address: [3F8] Interrupt: [IRQ 4] Serial Port B: [Enabled] Base I/O address: [2F8] Interrupt: [IRQ 3]...
  • Page 271 Tools When you select the [Tools] on the Top Menu, the following screen appears. The menu items available only in remote console operation among those described in section "NEC EXPRESSBUILDER for DOS-Based with Local Console" are displayed. See the previous subsection for detailed explanation of menu items.

  • Page 272: Nec Expressbuilder For Windows-Based (Master Control Menu)

    Some documents are provided in the PDF format. Use the Adobe Reader to view or print these documents. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu appears on the screen automatically. If the CD-ROM Autorun function is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly.

  • Page 273: Configuration Diskette Creator

    Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Configuration Diskette] to setup the servers from NEC EXPRESSBUILDER. When using a floppy disk, a USB floppy disk drive is required.
  • Page 274 6-14 Installing and Using Utilities Click [Configuration Diskette Creator]. Configuration Diskette Creator window is displayed. Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box.
  • Page 275 Installing and Using Utilities 6-15 Follow the message to specify each item on the dialog box and click [Next]. NOTE: If you click on [Cancel], all the input value will be deleted. When completing the specification of setup information, the [Save Setup Information] dialog box will appear.
  • Page 276 6-16 Installing and Using Utilities Installing Optional Mass Storage Driver To install optional Mass Storage Driver that is supported by the Express Setup, follow the procedure below to create [Configuration Diskette]. Display Configuration Diskette Creator window. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed.

  • Page 277: Nec Esmpro

    For installation procedure and detailed explanations on NEC ESMPRO, refer to the online document in the NEC EXPRESSBUILDER CD-ROM. Supplement Note the following in addition to the NOTE that has been described to the online document for NEC ESMPRO. Indication on NEC ESMPRO Data Viewer after Hot-Add/Remove Memory...

  • Page 278: Nec Dianascope

    6-18 Installing and Using Utilities NEC DianaScope NEC DianaScope is software for the remote management of the server. See the online documents for details on the functions and installation of NEC DianaScope. NOTES: One server license is required for each server to be managed remotely by using NEC DianaScope.

  • Page 279: Megaraid Storage Manager (Server)

    MSM. Setup with Express Setup You can install MSM with Express Setup contained in NEC EXPRESSBUILDER CD-ROM. When you start the Express Setup, a dialog to specify an application appears. Select [MSM] on the dialog.

  • Page 280: Megaraid Storage Manager (Management Pc)

    Install the MegaRAID Storage Manager (hereinafter abbreviated to MSM) in a management PC that manages servers via the network. Before attempting to operate MSM, read the "MegaRAID Storage Manager User's Guide" included in NEC EXPRESSBUILDER CD-ROM. The manual explains the MSM installation procedure and notes on operating MSM. IMPORTANT:...
  • Page 281 Installing and Using Utilities 6-21 IMPORTANT: To perform Reconstruction of MegaRAID Storage Manager, you must specify a hard disk drive you want to add or remove in Device ID field. Therefore, you need to check the slot number and Device ID on Disk Properties View of MegaRAID Storage Manager before performing Reconstruction.

  • Page 282: Power Console Plus

    Power Console Plus is a utility to control the RAID system. Use of Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local NEC Express servers and NEC Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.

  • Page 283: Components

    NEC Express server in which the MegaRAID controller mounted. MegaRAID Registration Server Enables control of the MegaRAID controller via the network. Install in one of NEC Express servers and management PCs that are connected through network. The above components must be installed correctly for establishing the environment to use Power...
  • Page 284 Power Console Plus components to be installed are different between the target servers and management PC. Server: NEC Express server in which the MegaRAID controller is mounted Install the following two components in this server: – MegaRAID Service Monitor – MegaRAID Client...

  • Page 285: Server Setup

    Installing and Using Utilities 6-25 Server Setup Operating Environment This section explains the operating environment required for Power Console Plus to operate on a server. Hardware – Memory: Size large enough for OS operation + 10MB or more – Free space of the hard disk: 10MB or more –...

  • Page 286: Management Pc Setup

    This section explains the operating environment required for Power Console Plus to operate on a management PC. Hardware – Machine: NEC Express5800 series PC/AT-compatible machine (which contains Intel Pentium or a processor at least equivalent to it) – Memory: Size large enough for OS operation + 10MB or more –...

  • Page 287: Bmc Online Update

    Installing and Using Utilities 6-27 BMC ONLINE UPDATE The BMC firmware is updated with the BMC Firmware file. IMPORTANT: Do not turn off the DC power during while updating the BMC Firmware. The updated BMC firmware becomes valid after restarting the system. Hardware Requirement Hard disk drive Supported OS...

  • Page 288: Installation

    6-28 Installing and Using Utilities Installation Windows Server 2003 Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu of NEC EXPRESSBUILDER starts automatically. Select [BMC Online Update]. BMC Online Update installer starts. Follow the installer directions to install.
  • Page 289 Installing and Using Utilities 6-29 Linux Copy the following file in the suitable directory from CD-ROM. cp /mnt/cdrom/BMCTOOL/OnlineUp/BmcOnlineUpdate.i386. Expand the rpm file. rpm –ivh BmcOnlineUpdate.i386...

  • Page 290: Startup

    6-30 Installing and Using Utilities Startup Windows Server 2003 Select [All Programs] → [BmcOnlineUpdate] → [BmcOnlineUpdate]. Linux Enter the following command to start the program. cd /usr/BmcOnlineUpdate ./BmcOnlineUpdate...

  • Page 291: Uninstallation

    Installing and Using Utilities 6-31 Uninstallation Windows Server 2003 Select [All Programs] → [Control] → [Add or Remove Programs]. Click [BmcOnlineUpdate].

  • Page 292: Error Messages

    6-32 Installing and Using Utilities Linux Enter the following command to remove the file. rm /usr/BmcOnlineUpdate/* Enter the following command to remove the directory. rmdir /usr/BmcOnlineUpdate Error Messages Message Action Update isn't necessary. The firmware is in up-to-date state. Illegal data. The data is not for the target device.

  • Page 293: Chapter 7 Maintenance

    Chapter 7 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis.

  • Page 294: Cleaning

    7-2 Maintenance CLEANING Clean the server on a regular basis to keep the serer in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.

  • Page 295: Cleaning The Server

    Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.

  • Page 296: Cleaning The Interior

    7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the I/O board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.

  • Page 297: Cleaning The Keyboard/Mouse

    Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.

  • Page 298: Cleaning Cd/Dvd-Rom

    7-6 Maintenance Cleaning CD/DVD-ROM A dusty CD/DVD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD/DVD-ROM regularly: Make sure that the server is powered (the POWER/SLEEP lamp is lit). Press the Eject button on the front of the DVD-ROM drive.

  • Page 299: System Diagnostics

    Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] - [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...

  • Page 300: Startup And Exit Of System Diagnostics

    The step which the step which local console of the server is used for, and remote console are used for is different. Refer to "NEC EXPRESSBUILDER" of Chapter 6 "Installing and Using Utilities", to start the system properly. The following menu is displayed on the screen, when starting the system from the NEC EXPRESSBUILDER.
  • Page 301 Maintenance 7-9 Select [System Diagnostics]. The system diagnostics starts and will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m) Test result Test End Start 10:06:58 End 10:09:58 Pass 000:03:00 TestTime 000:03:00...
  • Page 302 <Reboot> Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the DVD-ROM drive. Power off the server and unplug the power cord from the receptacle.

  • Page 303: Relocating/Storing The Server

    Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
  • Page 304 7-12 Maintenance Take a floppy disk and a CD\DVD-ROM out of the server, if any. Power off the server (the POWER lamp goes off). Disengage the power cord from the lock spring. Unplug the power cord of the server from a power outlet. Remove all the cables from the server.

  • Page 305: Chapter 8 Troubleshooting

    Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line Maintenance Utility, NEC ESMPRO, to the server and client computers.

  • Page 306: System Viewers

    Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.

  • Page 307: Expressscope Monitors

    Troubleshooting 8-3 EXPRESSSCOPE MONITORS The following describes lamps on the server and their indications. POWER/SLEEP Lamp POWER/SLEEP lamp The green POWER/SLEEP lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-saving mode (sleep mode).

  • Page 308: Status Lamp

    The following table lists indications of the STATUS lamp, descriptions, and actions to take. NOTES: If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view the System Event Log (SEL) to identify the cause of a trouble.
  • Page 309 Troubleshooting 8-5 STATUS lamp Description Action indication Unlit The server is off-powered. Power on the server. POST is in progress. Wait for a while. The STATUS lamp will light in a few seconds after POST completion. A processor error occurred Cycle power to the server.

  • Page 310: Disk Access Lamp

    8-6 Troubleshooting DISK ACCESS Lamp The DISK ACCESS lamp indicates the state of hard disks in the 3.5-inch disk bay. This lamp lights in green every time any of such hard disks is accessed. When the DISK ACCESS lamp is lit in amber, it indicates that a hard disk error occurred. To identify a failed hard disk, see the lamps provided for each hard disk.

  • Page 311: Uid Lamp

    Pressing the UID switch again turns off the UID lamp. You can make the NEC ESMPRO Manager, NEC DianaScope, or the remote management feature of Web server to flash the UID lamp. When you finished working, turn off the UID lamp.

  • Page 312: Attention Lamp

    8-8 Troubleshooting Attention Lamp Attention lamp The Attention lamp lights amber when location where an error occurred cannot be identified automatically or errors occurred in two or more locations. Check the error log to identify the location.

  • Page 313: Processor Board Error Lamp

    Troubleshooting 8-9 Processor Board Error Lamp Processor board error lamp Processor board error lamp Two processor board error lamps are located at the front and the rear of the server. These lamps light amber when an error occurs on processor board. If the lamp lights, check the lamp indication on processor/VRM error lamp in front of the processor board.

  • Page 314: Memory Board Error Lamp

    8-10 Troubleshooting Memory Board Error Lamp Memory board error lamp The memory board error lamp lights amber if an error occurs on memory board or on DIMM installed in memory board. Check the memory board Attention lamp being lit amber to identify the failed memory board.

  • Page 315: I/O Board Error Lamp

    Troubleshooting 8-11 I/O Board Error Lamp I/O board error lamp I/O board error lamp PCI error lamps The front I/O board error lamp lights amber when an error occurs on I/O board or PCI board installed in your server. Check the lamp indication on the rear of the server. When the rear I/O board lamp lights amber, the I/O board may be failed.

  • Page 316: Power Unit Error Lamp

    8-12 Troubleshooting Power Unit Error Lamp Power unit error lamp The Power unit error lamp lights amber when an error occurs on the power supply unit. Check the power unit error lamp to identify the failed power supply unit. Power unit error lamps...

  • Page 317: Fan Error Lamp

    Troubleshooting 8-13 Fan Error Lamp Fan error lamp The fan error lamp lights amber when an error occurs on the fan. Check the Fan Fault lamp being lit red to identify the failed fan (see "FAN Fault Lamps" described later). Thermal Error Lamp Thermal error lamp The thermal error lamp lights amber when an abnormal temperature in the server is detected.

  • Page 318: Memory Board Lamps

    8-14 Troubleshooting Memory Board Lamps Memory board POWER lamp Lights green during power-on. Flashes green during rebuilding (e.g., memory board is hot- added). Memory board Attention lamp Lights amber when an error occurred on memory board or DIMM. Memory board Redundancy lamp Lights green in memory mirroring or memory RAID configuration.

  • Page 319: Hard Disk Drive Lamp (Disk Lamp)

    Troubleshooting 8-15 Hard Disk Drive Lamp (DISK Lamp) The disk lamp on the 3.5-inch disk bay has different meanings depending on the display status. DISK lamps Lighting green The hard disk is installed and powered on. Blinking green Indicates that the hard disk is accessed. Lighting amber Indicates that the installed hard disk is defected in the disk array configuration.

  • Page 320: Lan Connector Lamps

    8-16 Troubleshooting LAN Connector Lamps LAN1 and LAN2 connectors on the rear panel have two lamps as follows. LAN1 connector LINK/ACT lamp 1000/100/10 lamp LAN2 connector LINK/ACT lamp The link/ACT lamp indicates the state of each network port normally equipped with the server.

  • Page 321: Pci Slot Lamps

    Troubleshooting 8-17 PCI Slot Lamps PCI Slot Power Lamp PCI Slot Fault Lamp PCI Slot Power Lamp When the server is powered on, the power is supplied to the PCI board slot that contains the board, and PCI slot power lamps light green. PCI Slot Fault Lamp This lamp is available only when the operation system is Windows Server 2003.

  • Page 322: Fan Fault Lamps

    8-18 Troubleshooting FAN Fault Lamps FAN Fault lamp is adjacent to each fan module. If a fan fails, the lamp lights in red. The failed fan may be hot-swapped. IMPORTANT: Do not remove the fan that is normally operating. Ask your service representative for replacement of the cooling fan.

  • Page 323: Error Messages

    Troubleshooting 8-19 ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self- Test).

  • Page 324: Post Error Messages

    8-20 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative.
  • Page 325 Troubleshooting 8-21 Error Error message Recommended Action code 02D0 System cache error - Cache disabled. The cache cannot be used. Contact your service representative. 02D1 System Memory exceeds the CPU's caching Contact your service representative. limit. 02F5 DMA Test Failed. 02F6 Software NMI Failed.
  • Page 326 8-22 Troubleshooting Error Error message Recommended Action code 0B5F Forced to use Processor with error Because an error is detected in every processor, the system is forcibly started. Contact your service representative. 0B60 DIMM group #1 has been disabled Contact your service representative. 0B61 DIMM group #2 has been disabled 0B62...
  • Page 327 Troubleshooting 8-23 Error Error message Recommended Action code 0B94 IPMB signal lines do not respond. All the functions other than the function of accessing to SMC through IPMB can be used. This is not a fatal error. Turn off the power once and then on again to restart the server.
  • Page 328 8-24 Troubleshooting Error Error message Recommended Action code 8130 Mismatch DIMM Type detected in DIMM group See the labels put on the DIMMs to make sure that the DIMMs of the same type are installed in groups. If DIMMs of different 8131 Mismatch DIMM Type detected in DIMM group types are installed in one or more groups,...
  • Page 329 Troubleshooting 8-25 Error Error message Recommended Action code 8200 Online Spare Memory was not ready. DIMM type mismatch is detected when the online spare memory feature is enabled. Contact your service representative. 8201 Mirroring Memory was not ready. DIMM type mismatch is detected or unnecessary installation in group #2 is detected when the memory mirroring feature is enabled.
  • Page 330 8-26 Troubleshooting The following figures show the location of specific components referenced in the POST error codes and messages table listed above. NOTE: Failed processor or memory boards can be also identified with the BIOS SETUP utility. Fans FAN5 Fault lamp FAN4 Fault lamp FAN6 Fault lamp Fan 5...
  • Page 331 Troubleshooting 8-27 Memory board The DIMM group consists of two DIMM boards. DIMM slot #1 DIMM slot #2 DIMM slot #3 DIMM slot #4 Memory board slot #1 Memory board slot #2 Memory board slot #3 Memory board slot #4 DIMM #1 DIMM DIMM #1...

  • Page 332: Beep Codes

    8-28 Troubleshooting Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-3-1-3 indicates 1 beep, pause, 3 beeps, pause, 1 beeps, pause, and 3 beeps notifying that the keyboard controller error.

  • Page 333: Error Messages On Virtual Lcd

    Troubleshooting 8-29 Error Messages on Virtual LCD The remote management feature of NEC DianaScope and Web Server allows the managed server to display the virtual LCD (16 digits x 2 lines) and status lamps. The virtual LCD displays the followings:...
  • Page 334 8-30 Troubleshooting ASF Codes ASF code ASF message Description Memory Init Initializing ECC and checking memory lDE Init Detecting lDE device AP Init Initializing multi-processor Enter Password Waiting for "supervisor" or "user" password entry Entering Setup Entering into BIOS SETUP USB Init Detecting and initializing USB device PCI Device Init...
  • Page 335 Troubleshooting 8-31 POST progress code Description Initializing SMBIOS Displaying POST error Starting BIOS SETUP Checking POST error Displaying Boot menu Creating MP table in EBDA area Starting boot process Messages displayed on upper line On-screen Description Action message Prepare To Boot POST completes normally.
  • Page 336 8-32 Troubleshooting On-screen Description Action message M#3 D#1 C Err A correctable error frequently occurs in The system can continue DIMM #1 on memory board #3. operation. However, consult with your service representative. M#3 D#2 C Err A correctable error frequently occurs in DIMM #2 on memory board #3.
  • Page 337 Troubleshooting 8-33 On-screen Description Action message PROC BD C ErrX A correctable error frequently occurs on The system can continue processor board. operation. However, consult with your service representative. PROC BD UC ErrX An uncorrectable error occurs on The system can continue operation if the status lamp processor board.
  • Page 338 8-34 Troubleshooting Messages displayed on lower line On-screen message Description Action Proc Missing Processor is not found. Contact your service representative. 240VA Power Down POWERGOOD dropped during power-on. Power On Cnt Alm POWERGOOD signal error occurred at power on/off. Proc1 VccpAlm XX VCCP voltage alarm occurred on processor Proc2 VccpAlm XX VCCP voltage alarm occurred on processor...
  • Page 339 Troubleshooting 8-35 On-screen message Description Action SB2 +3.3v Alm XX Contact your service +3.3V voltage alarm occurred on SAS representative. backplane 2. SB2 +5.0v Alm XX +5.0V voltage alarm occurred on SAS backplane 2. SB2 +12v Alm XX +12V voltage alarm occurred on SAS backplane 2.

  • Page 340: Solving Problems

    8-36 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your service representative.
  • Page 341 Troubleshooting 8-37 Fail to power off the server / SLEEP switch is disabled: Is the POWER switch or SLEEP switch enabled? → Restart the server and start the BIOS setup utility. <Menu to check: [Security] - [Power Switch Inhibit]> Is the server running in the Secure Mode? →...
  • Page 342 8-38 Troubleshooting Fail to access to internal or external devices (or such devices fail to operate): Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is the power-on order correct? →...
  • Page 343 Change the IP address appropriately. Is the server specified to be monitored by NEC ESMPRO Agent? → Change setting of NEC ESMPRO Agent. Start NEC ESMPRO Agent from Windows control panel, select [System] →...
  • Page 344 NEC DianaScope to connect with the server. If you are using the NEC DianaScope, you need to save the configuration data into the floppy disk before clearing password. BMC can be configured and saved with NEC DianaScope Agent and the system management feature of NEC EXPRESSBUILDER.
  • Page 345 Troubleshooting 8-41 The keyboard or mouse fails to operate: Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices).
  • Page 346 8-42 Troubleshooting Fail to access (read or write) to the floppy disk: Does the floppy disk drive contain a floppy disk? → Insert a floppy disk into the floppy disk drive until it clicks. Is the floppy disk write-protected? → Place the write-protect switch on the floppy disk to the "Write-enabled" position. Is the floppy disk formatted? →...
  • Page 347 (Refer to the documentation supplied with the disk array controller.) Is the hard disk applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 9).
  • Page 348 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Are SCSI devices properly configured? → When the server has external SCSI devices connected, device settings, including SCSI ID and terminator, are required.
  • Page 349 Troubleshooting 8-45 During operation, there are some cases that a warning message concerning SAS device is registered in MegaRAID Storage Manager (MSM) log. Controller ID:a Unexpected sense PD=b:c , CDB=0xXX, …, Sense=0xXX, … a: Controller number of LSI Logic MegaRAID SAS PCI EXPRESS ROMB Normally, the controller ID is "0".
  • Page 350 Controller ID:x VD is now DEGRADED VD x. → It is not a problem in operating the system. A popup message may appear if the notification feature for NEC ESMPRO Manager is enabled. There are some cases that an event log is registered in application log of the Event Viewer at startup of OS after rebuilding the hard disk drives with WebBIOS.

  • Page 351: Problems With Windows Server 2003 X64 Editions

    Troubleshooting 8-47 Problems with Windows Server 2003 x64 Editions There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: DCOM Category: Error Event ID: 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E- 4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.

  • Page 352: Problems With Windows Server 2003 R2

    → If you use "Hardware Management" which is provided by Windows Server 2003 R2, above-shown event log will be registered. For more details, refer to "Enabling the Hardware Management Feature bundled in Windows Server 2003 R2" on the following site. [NEC Express5800 Web Site] http://www.nec.co.jp/express/download/W2K3_R2...

  • Page 353: Problems With Windows Server 2003

    → Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER CD-ROM in the DVD-ROM drive? → Take out the NEC EXPRESSBUILDER CD-ROM and restart the server. Is the OS broken? → Use recovery process to recover the system.
  • Page 354 8-50 Troubleshooting The server is not found on the network: Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the LAN cable to use conforms with the network interface standard.
  • Page 355 Troubleshooting 8-51 About System Log when re-starting the system on Windows Server 2003 Type: Warning Source: E100B Event ID: Description: Adapter Intel(R) PRO/100 Network Connection: Adapter Link Down → When re-starting the system without connecting the network cable, this log may be found in system event log.
  • Page 356 8-52 Troubleshooting PCI hot-plug fails: Is BIOS configuration correct? → You must change the BIOS configuration to use the PCI hot-plug feature. <Menus to check: [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Minimum/Middle/Maximum*]> * Setting value depends on the board to be installed. See Chapter 4 for details. The driver of a PCI board cannot be stopped from the OS when Hot Remove or Hot Replace is executed for the PCI board: Is another software using the PCI board for which Hot Remove or Hot Replace is to...

  • Page 357: Problems With Nec Expressbuilder

    Troubleshooting 8-53 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.

  • Page 358: Problems With Express Setup

    The specification of network protocol Protocol : TCP/IP[DHCP Specified] Service : Select sharing Microsoft network files and printer. Client : Microsoft network client. Component : SNMP Application : NEC ESMPRO Agent MegaRAID Storage Manager Power Console Plus (When disk array system)
  • Page 359 Troubleshooting 8-55 [OK] does not appear on [Role of Computer] screen. → The [OK] does not appear if the Setup File that has already been created is loaded. → [OK] appears only when you first entered the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], the [OK] will not appear even if you click [Back] to go back to the [Role of Computer] screen.
  • Page 360 Re-specify the details from Control Panel after starting the OS. Changed the giga driver speed from 1000M bps to 100M bps. But the changed speed is not properly displayed in Network Details of NEC ESMPRO data viewer (still 1000M bps is indicated): →...

  • Page 361: Error Message During Disk Array Configuration

    Troubleshooting 8-57 Error Message during Disk Array Configuration If the server configured with disk array does not work correctly or utility program fails, check the following and take an appropriate action. The OS cannot be installed: Is configuration of the disk array controller performed? →...
  • Page 362 8-58 Troubleshooting Consistency Check cannot be performed: Is virtual disk indicated as "Degraded"? → Replace the failed hard disk drive and execute rebuild process. Is RAID level of virtual disk "RAID0"? → The Consistency Check does not work on RAID0 because it has no redundancy.

  • Page 363: Error Message For Battery For On-Board Raid (Megaraid Romb)

    Troubleshooting 8-59 Error Message for Battery for On-board RAID (MegaRAID ROMB) The battery is discharged and charged in a regular basis (every 30 days by the default). The following error message may be registered in event log (application log), however, it is not a problem in operating the system.
  • Page 364 8-60 Troubleshooting The battery is discharged and charged in a regular basis (every 30 days by the default). While performing this cycle, the following error message may appear on POST screen, however, it is not a problem in operating the system. Your battery is bad or missing, and you have VDs configured for write-back mode.

  • Page 365: Problems With Master Control Menu

    Troubleshooting 8-61 Problems with Master Control Menu The master control menu fails to appear: Is your system Windows NT 4.0 or later, or Windows 95 or later? → The Master Control menu is supported by Windows NT 4.0 and Windows 95. Is Shift pressed? →...

  • Page 366: Collecting Event Log

    CPU kit. When Windows is used, following message may be appeared in the System Log of the Event Viewer after extension the different revision of two or more processors in the NEC Express server. If this message is logged, it is no problem for operation.

  • Page 367: Collect Configuration Information

    Troubleshooting 8-63 COLLECT CONFIGURATION INFORMATION This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Point to [Settings] in Start menu, and click [Control Panel].

  • Page 368: Collecting Dr. Watson Diagnostic Information

    8-64 Troubleshooting COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...

  • Page 369: Saving The Dump File

    Troubleshooting 8-65 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.

  • Page 370: Off-Line Maintenance Utility

    8-66 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.

  • Page 371: Starting The Off-Line Maintenance Utility

    The Off-line Maintenance Utility may be started in the following ways. From the CD-ROM Set the NEC EXPRESSBUILDER CD-ROM in the DVD-ROM drive and reboot the system. After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility".

  • Page 372: Features Of Off-Line Maintenance Utility

    Without the backup data, the system-specific information and/or configuration may not be restored. Only the authorized personnel is allowed to restore the backup data. Start of Utilities With the NEC EXPRESSBUILDER, you can start the following utilities installed in the maintenance partition. – System Management – System Diagnostics –...

  • Page 373: Resetting The Server

    Troubleshooting 8-69 RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. Pressing the RESET switch on the front panel reboots the server. RESET switch IMPORTANT: Resetting the server clears the DIMM memory and the data in process.

  • Page 374: Forced Shutdown

    8-70 Troubleshooting FORCED SHUTDOWN Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for at least four seconds. The power is forcibly turned off.

  • Page 375: Chapter 9 Upgrading Your Server

    IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. NEC recommends you ask your service representative for install or removing any optional devices.

  • Page 376: Safety Notes

    9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.

  • Page 377: Anti-Static Measures

    Upgrading Your Server 9-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.

  • Page 378: Preparing For Installation And Removal

    9-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. Shut down the OS. Press the POWER switch to power off the server (the POWER/SLEEP lamp goes off). Unplug the power cord from the AC inlet on the server (the AC Standby lamps on the front of the server go off).

  • Page 379: Device Installation Or Removal Procedure

    Purchase the hard disk drives additionally if required. IMPORTANT: Do not use any hard disk drives that are not authorized by NEC. Installing a third-party's hard disk drive may cause a failure of the server as well as the hard disk drive.

  • Page 380: Upgrading Your Server

    9-6 Upgrading Your Server In the disk array configuration, use the same model of hard disk drives. A dummy tray or dummy sponge is installed in the 3.5-inch disk bay. The purpose of a dummy tray or dummy sponge is to increase the cooling effect in the server. Install a dummy tray or dummy sponge block in slots not containing a hard disk drive.
  • Page 381 Upgrading Your Server 9-7 Unlock the hard disk drive. Firmly hold the additional hard disk drive and handle, and insert it into the slot. IMPORTANT: Push the hard disk drive until the handle hook butts to the frame. Carefully hold the hard disk drive with both hands.
  • Page 382 9-8 Upgrading Your Server Slowly close the handle. The handle is locked when a "click" is heard. IMPORTANT: Be careful not to get your finger caught between the handle and tray. NOTE: Confirm that the handle is hooked to the frame when having inserted the hard disk drive.
  • Page 383 Upgrading Your Server 9-9 Removal Take the following steps to remove the hard disk drive. To use the server with the hard disk drive removed, insert a dummy tray into the empty slot. Shutdown the system and press the POWER switch to turn off the power. Unlock the hard disk drive.
  • Page 384 9-10 Upgrading Your Server DISK lamps When the hard disk drives are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk drive into a new one. The auto-rebuild feature may be enabled or disabled depending on the RAID level.

  • Page 385: Power Supply Unit

    Upgrading Your Server 9-11 Power Supply Unit Even if a single power supply unit fails, the server can continue its operation without interruption when an additional power supply unit is installed (in the redundant configuration). If the four power supply units are used, AC power can be divided into two lines with a pair of power supply units.
  • Page 386 9-12 Upgrading Your Server Remove the blank cover. IMPORTANT: Keep the removed blank cover for future use. Insert the power supply unit into the slot. IMPORTANT: Be sure to push straight the power supply unit. To avoid damaging the power supply unit, do not tilt or twist the unit as you push it into the connector.
  • Page 387 Upgrading Your Server 9-13 Connect two power cords to AC inlet. Use the power cord provided with the power supply unit and the one provided with the optional unit. IMPORTANT: A blank cover is attached to the slot for additional power supply unit.

  • Page 388: Replacing A Failing Power Supply Unit

    9-14 Upgrading Your Server Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. NOTE: If two power supply units work normally while the server contains three or four power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state).
  • Page 389 Upgrading Your Server 9-15 If you are not going to install a replacement power supply unit, you must install a blank cover you removed in step 2 of installation procedure to vacant slot. IMPORTANT: To maintain the cooling effect in the server, install the blank cover in the vacant slot of the power supply bay.

  • Page 390: Server ~ Pulling Out From The Rack Cabinet

    9-16 Upgrading Your Server Server ~ Pulling Out from the Rack Cabinet~ The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
  • Page 391 Upgrading Your Server 9-17 Loosen the four screws from the front of the server. Screws Screws Slowly pull out the server from the rack while pushing the release lever. The server is latched when a "click" is heard. When inserting the server back into the rack, push the release levers on the rails on the sides of the server to unlatch the server.

  • Page 392: 3.5-Inch Device

    9-18 Upgrading Your Server 3.5-inch Device If you purchased the server with N8154-12F additional HDD cage (with 3.5-inch bay) being built-in, one slot for backup device such as a magnetic tape drive is provided. N8154-12F (with 3.5-inch bay) is a factory-installed option. You cannot purchase it separately. Available Devices The 3.5-inch device slot can contain a single-height SCSI device.
  • Page 393 Upgrading Your Server 9-19 Installation Take the following steps to install the 3.5-inch device. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Remove a screw and remove the additional tray. Pull the SCSI cable and power cable being formed in 3.5-inch device bay out of the server.
  • Page 394 9-20 Upgrading Your Server Install the device to the additional tray with four screws. Remove the connector covers from the SCSI cable and power cable, and connect the cables to the device. IMPORTANT: Keep the removed connector covers for future use. Insert the device into the 3.5-inch device bay, and secure it with a screw.
  • Page 395 Upgrading Your Server 9-21 Removal Remove the 3.5-inch device in the following procedure. Shutdown the system and press the POWER switch to turn off the power. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Remove a screw and pull the device with tray out from the 3.5-inch device bay.
  • Page 396 9-22 Upgrading Your Server Remove the device from the additional tray. Insert the additional tray into the 3.5-inch device and secure it with a screw. Install the front bezel.

  • Page 397: Rear Access Cover

    Upgrading Your Server 9-23 Rear Access Cover To install or remove the PCI board, or to change cable connections of internal cable, you will need to remove the rear access cover. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
  • Page 398 9-24 Upgrading Your Server Installation IMPORTANT: Before installing the rear access cover, check that you have not left tools or loose parts inside the system. Position the cover on the chassis so that the cover tabs align with the chassis slots. While lightly pressing down on the cover, slide it toward the front of the chassis.

  • Page 399: Pci Access Cover

    Upgrading Your Server 9-25 PCI Access Cover To install or remove a non-hot-swap PCI board, remove the PCI access cover inside the server. You need not to remove the PCI access cover when you work with hot-swap PCI slot. Removal See the section "Preparing for Installation and Removal"...

  • Page 400: Pci Board

    9-26 Upgrading Your Server PCI Board The server contains six slots for PCI board, and three slots for PCI Express board. Some PCI boards support the hot-plug function by which they may be installed or removed with the power of the server being on. Your server supports the hot-plug function if the Windows Server 2003 is used as an operating system.
  • Page 401 Upgrading Your Server 9-27 Non-hot-plug PCI board slots (color: blue) Hot-plug PCI board slots (color: green) PCI #1, #2 (32-bit/33MHz, 5V PCI) PCI #3 (PCI-Express (x4)) PCI #4, #5 (PCI-Express(x8)) PCI #6, #7, #8, #9 (64-bit/100MHz, 3.3V PCI-X) There are three types of PCI boards: 5V PCI boards, 3.3V PCI boards, and universal PCI boards. A 5V PCI board must be installed in the 5V PCI slot, and a 3.3V PCI board must be installed in the 3.3V PCI slot.

  • Page 402: Raid Controller Considerations

    For example, if three disk array controller boards are installed in PCI slots #7 to #9, the system disk should be connected to the board installed in PCI slot #8. For configuration information of onboard RAID (MegaRAID ROMB), you can use Tools menu in NEC EXPRESSBUILDER to store or restore the information in/from the floppy disk.
  • Page 403 Upgrading Your Server 9-29 List of Optional Devices and their Available Slots PCI Express PCI-X Product name Bus A Bus B Bus C Bus D Bus E Bus F 32-bit/33MHz 64-bit/100MHz N Code Slot size Full-height PCI board type x8 socket 3.3V Available board size Long/short...
  • Page 404 9-30 Upgrading Your Server NOTE: The system BIOS initializes the PCI slots in the order shown below. The order may be changed according to the types and number of PCI cards. PCI#3→PCI#4→PCI#5→PCI#8→PCI#9→PCI#6→PCI#7→on- board RAID controller→PCI#1→PCI#2 Onboard LAN Controller Considerations It is possible to configure the Teaming function of AFT (Adapter Fault Tolerance)/ALB (Adaptive Load Balancing) in a standard network controller (on board LAN controller).
  • Page 405 Upgrading Your Server 9-31 Non-hot-plug PCI Boards This section describes the procedure of installing or removing a non-hot-plug PCI board. Installation Take the following steps to install a board in a PCI board slot. IMPORTANT: PCI board slots #6 to #9 can accept 3.3V and universal PCI boards. PCI board slots #1 and #2 can accept 5V and universal PCI boards.
  • Page 406 9-32 Upgrading Your Server Press the retention tab at the tip of the additional slot cover to unlock and open the tab. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. Remove the blank plate.
  • Page 407 Upgrading Your Server 9-33 Carefully push the board until it engages and fully seats in the slot connector. IMPORTANT: If the board cannot be installed easily, remove the board once and then reinstall it. Excess force added to the board may cause the board to be broken.
  • Page 408 9-34 Upgrading Your Server Reinstall the removed components. Turn on the power of the server. Then make sure that any error message does not appear in POST. If an error message appears, write down the message and review the error message list in Chapter 8.
  • Page 409 Upgrading Your Server 9-35 Hot-plug PCI Board On the PCI board slots #6 through #9, you can replace or add a hot-plug PCI board while the server is operating. Only N8104-86 100BASE-TX Adapter and N8104-111 100BASE-TX Adapter support the Hot-plug PCI function.

  • Page 410: Status Lamps

    9-36 Upgrading Your Server Requirements for Hot Add No boards installed in the same bus Verify the available slot according to "List of Optional Devices and their Available Slots", and then hot-add the PCI card. PCI boards installed on the same bus Provide Hot Add for PCI boards operating at the same clock.
  • Page 411 Upgrading Your Server 9-37 Hot Add Take the following procedure to execute Hot Add: Pull out the server from the rack with the power being on. Remove the rear access cover. Locate the slot in which you are going to install an additional board. NOTE: Confirm that the PCI Slot Power lamp of the slot in which you are going to install the PCI board is off.
  • Page 412 9-38 Upgrading Your Server Push the PCI board slowly and carefully into the slot. Push the PCI board until the connection part of the board is firmly connected into the slot. IMPORTANT: If failing to install the PCI board correctly, reinstall it. Be careful not to apply excess force to the PCI board when handling it.
  • Page 413 Upgrading Your Server 9-39 Press the PCI Hot Plug switch. The PCI Slot Power lamp flashes once and then, goes on. NOTES: If the server runs on Windows Server 2003, the operating system automatically recognizes the additionally installed PCI board and installs the driver.
  • Page 414 9-40 Upgrading Your Server (3) Click the [General] tab to display the property to confirm that the device is normally operated. * The message in the "property" depends on the location of the PCI board slot.
  • Page 415 Upgrading Your Server 9-41 Hot Remove Take the following procedure to execute Hot Remove: Take the following steps to stop the device driver used by the Hot-plug PCI board you want to remove: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
  • Page 416 9-42 Upgrading Your Server Select [Unplug/Eject a device] for removal task, then click on [Next]. Select the target device, then click on [Next]. Confirm that the driver is used by the device you want to remove, then click on [Next]. The [Add/Remove Hardware Wizard] closes.
  • Page 417 Upgrading Your Server 9-43 Click on [Finish]. Pull out the server from the rack with the power being on. Remove the rear access cover and locate the board to be removed. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off.
  • Page 418 9-44 Upgrading Your Server Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. Lock (for long card) Install the additional slot cover on the slot from which you remove the PCI board, then slowly close the tab.
  • Page 419 Upgrading Your Server 9-45 Hot Replace Take the following procedure to execute the Hot Replace: Take the following steps to stop the device driver used by the Hot Plug PCI board you want to replace: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
  • Page 420 9-46 Upgrading Your Server Select [Unplug/Eject a device] for removal task, then click on [Next]. Select the target device, then click on [Next].
  • Page 421 Upgrading Your Server 9-47 Confirm that the driver is used by the device you want to remove, then click on [Next]. The [Add/Remove Hardware Wizard] terminates. Click on [Finish]. Pull out the server from the rack with the power being on. Remove the rear access cover and locate the board to be removed.
  • Page 422 9-48 Upgrading Your Server Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. Lock (for long card) Slowly insert the PCI board into the server.
  • Page 423 Upgrading Your Server 9-49 Push the PCI board until the connection part of the board is firmly connected into the slot. IMPORTANT: If failing to install the PCI board correctly, reinstall it. Be careful not to apply excess force to the PCI board when handling it. Applying excess force may cause damage to the PCI board.
  • Page 424 9-50 Upgrading Your Server NOTES: If the server runs on Windows Server 2003, the operating system automatically recognizes the additionally installed PCI board and installs the driver. If an error occurred in the installed board or slot, the PCI Slot Fault lamp goes on (amber).
  • Page 425 Upgrading Your Server 9-51 (3) Display the [General] dialog in the property to confirm that the device is normally operated. * The message in the "property" depends on the location of the PCI board slot. Notes when removing the PCI slot insulators Be careful that the insulator does not contact with the capacitor of the PCI Express slot.

  • Page 426: Memory Board

    9-52 Upgrading Your Server Memory Board To install or remove the DIMM, remove the memory board first. One memory board is factory-installed in the server. Up to four memory boards (64GB max.) can be installed in the server. The failing DIMM or memory board can be hot-swapped (replacement with power-on state) if the redundant memory boards has been configured.
  • Page 427 Upgrading Your Server 9-53 Removal Remove the memory board in the following procedure. IMPORTANT: The memory board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the memory board. Do not touch the memory board terminals or on-board parts by a bare hand or place the memory board directly on the desk.
  • Page 428 9-54 Upgrading Your Server Unlock the memory board to open the ejector. IMPORTANT: The memory board becomes very hot while being powered. When removing the board, turn off the power and wait for several minutes before pulling it out. Note that the hot-plug memory board is off-powered when it is unlocked (the LED goes off).

  • Page 429: Dimm

    Upgrading Your Server 9-55 DIMM Install the additional DIMM (Dual Inline Memory Module) to the DIMM socket on the memory board in the server. DIMMs are installed on the sockets in the ascending order of DIMM socket numbers in the unit of two modules.
  • Page 430 DIMM directly on the desk. For static notes, see the section "Anti- static Measures" described earlier. Make sure to use the DIMM authorized by NEC. Installing a third- party DIMM may cause a failure of the DIMM as well as the server.
  • Page 431 Upgrading Your Server 9-57 See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel. Remove the memory slot cover, and remove the memory board on which the DIMMs are to be installed.
  • Page 432 9-58 Upgrading Your Server Push the DIMM straight into the socket (2). NOTE: Make sure of the orientation of DIMM. The terminal side of the DIMM has cutout to prevent incorrect insertion. The levers automatically close when the DIMM is inserted into the socket (3). IMPORTANT: Always install the DIMMs in pair.
  • Page 433 NOTE: To remove the failed DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. See the section "Preparing for Installation and Removal" described earlier to prepare.

  • Page 434: Memory Mirroring Feature

    9-60 Upgrading Your Server Memory Mirroring Feature The memory mirroring feature places a memory board as spare memory in standby state. If the current memory board encounters an uncorrectable error, the memory mirroring feature switches to the standby memory board. When this feature is used, the current memory board and the standby memory board should be combined.
  • Page 435 The Redundancy lamp on the front panel of the server lights green. b) The failing DIMM group is degraded when the server restarts. c) If NEC ESMPRO Agent has been installed, the following log is registered as a system log of Event Viewer:...
  • Page 436 9-62 Upgrading Your Server Memory Hot-Plug Feature 1 (Hot Replace) In the memory redundant configuration such as memory mirroring and memory RAID configuration, the memory board can be removed while the operating system is running. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front bezel with the security key, and remove the front bezel.
  • Page 437 Upgrading Your Server 9-63 Make sure that the memory board power lamp goes off, then remove the memory board. IMPORTANT: The memory board becomes very hot while being powered. When removing the board, turn off the power and wait for several minutes before pulling it out.
  • Page 438 9-64 Upgrading Your Server To set back the memory boards in redundant configuration, install the memory boards in reverse order of removal procedure. Then, press the Attention switch on the memory board. The memory board Power lamp starts flashing, and after a while, it goes on. The Memory Board Redundancy lamp goes on.
  • Page 439 Upgrading Your Server 9-65 Memory Hot-Plug Feature 2 (Hot Add) In Windows Server 2003 Enterprise Edition or Windows Server 2003 R2 Enterprise Edition, you can use the Hot-Add memory feature. The Hot Add feature allows you to add a physical memory without shutting down the system.
  • Page 440 Indication on NEC ESMPRO Data Viewer after Hot-Add Memory If you add a memory board dynamically by using hot-add feature, the added memory size will not be indicated on Data Viewer of NEC ESMPRO Manager unless the system is rebooted.

  • Page 441: Processor Board

    Upgrading Your Server 9-67 Processor Board To install or remove the processor, remove the processor board. Removal Remove the processor board in the following procedure. IMPORTANT: The processor board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor board.
  • Page 442 9-68 Upgrading Your Server Unlock the processor board and open the ejector. Firmly hold the processor board and pull it out from the chassis. NOTE: Notes when removing the processor board The processor board is very heavy (max. 7 kg). Pay attention not to drop it.
  • Page 443 Upgrading Your Server 9-69 Processor The processor board is equipped with sockets to install four processors and corresponding VRMs. (One processor and one VRM are factory-installed.) Processor VRM #1 Processor VRM #3 Processor VRM #2 Processor VRM #4 Processor #3 Processor #1 Processor #4 Processor #2...
  • Page 444 9-70 Upgrading Your Server Installation Take the following steps to install the processor. IMPORTANT: The processor is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor. Do not touch the processor pins by a bare hand or place the processor directly on the desk.
  • Page 445 Upgrading Your Server 9-71 Raise the locking lever on the socket. IMPORTANT: Open the lever until it stops. It can be opened to approx. 120 degrees. Put the processor on the socket slowly and gently. NOTE: Be aware of processor direction. Pin layouts on two corners among four differ from others to prevent an incorrect insertion.

  • Page 446: Processor

    9-72 Upgrading Your Server Remove the cooling sheet from the bottom of the heat sink, and put the heat sink on processor. NOTE: You need not to care the direction of heat sink. Tighten the four screws to secure the heat sink. Make sure that the heat sink is level.
  • Page 447 Upgrading Your Server 9-73 Fully open the levers on both sides of VRM socket. Push the VRM straight into the socket. When the VRM is inserted into the socket, the lever automatically closes. Push the lever toward inside to securely close the lever. NOTE: Make sure the orientation of VRM.
  • Page 448 9-74 Upgrading Your Server Removal To remove the processor, prepare the removal referring to steps 1 and 5 in the installation procedure and do the reverse procedure of steps 8 to 12. IMPORTANT: Do not remove any processor unless it is failed. To maintain the cooling effect in the server, the dummy cover is installed in the empty slot.

  • Page 449: Appendix A Specifications

    Appendix A Specifications NEC Express5800/140Re-4 Item N8100- N8100- N8100- N8100- N8100- 1220F 1221F 1222F 1275F 1276F Model type at shipment Diskless 64bit Intel Xeon Dual-core Intel Xeon Processor ® ® ® ® Type Processor MP 7000 Series Clock 3.16GHz 3.66GHz 3GHz 2.60GHz...
  • Page 450 100 to 127 Vac ±10%, 200 to 240 Vac ±10%, 50/60 Hz ±1Hz Power consumption 1200 VA Tempera 10 to 35°C Environmental ture requirements Humidity 20 to 80% RH (no condensation) Others NEC EXPRESSBUILDER supported, NEC ESMPRO provided in the standard configuration...

  • Page 451: Appendix B Other Precautions

    Server Management Software The NEC EXPRESSBUILDER CD-ROM that comes with the server contains the NEC ESMPRO utility. NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk Your server is not equipped with floppy disk drive. Use the optional USB floppy disk drive if...

  • Page 452: Cd/Dvd-Rom

    This enables you to restore your data from one tape when the other makes a read error, as well as to protect your valuable data and programs from loss. Three-generation data management NEC recommends that you should employ three-generation data management for data storage. Three-generation data management uses three cartridge tapes: A, B, and C. You save data to tape A on the first day, tape B on the second day, tape C on the third day, tape A on the forth day, and so on.

  • Page 453: Keyboard

    Other Precautions B-3 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A. Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols.

  • Page 454: Mouse

    B-4 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software.

  • Page 455: Appendix C Irq And I/O Port Address

    Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Request The factory-set IRQs are assigned as follows: Peripheral Device (Controller) Peripheral Device (Controller) System timer Real-time clock Keyboard...

  • Page 456: Appendix C Irq And I/O Port Address

    C-2 IRQ and I/O Port Address PIRQ and PCI Device The factory-set PCI device interrupts are assigned as follows. You can change these interrupts by using the BIOS SETUP, however, use the factory-set interrupts as they are. See Chapter 4 for details.
  • Page 457 IRQ and I/O Port Address C-3 I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Addresses Description Chip 00-08h DMA Control Registers ICH5 09-0Eh RESERVED ICH5 DMA Control Register ICH5 10-18h DMA Control Register ICH5 19-1Eh RESERVED...
  • Page 458 C-4 IRQ and I/O Port Address Addresses Description Chip B2-B3h Power Management ICH5 B4-B5h Slave 8259 Programming Interface ICH5 B8-B9h Slave 8259 Programming Interface ICH5 BC-BDh Slave 8259 Programming Interface ICH5 C0-D1h DMA Controller Page Registers ICH5 C2-DDh RESERVED ICH5 DE-DFh DMA Controller Page Registers ICH5...

  • Page 459: Appendix D Installing Windows Server 2003 X64 Editions

    Please read carefully the following information BEFORE commencing your Windows Server 2003 x64 Edition Installation. Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device") except ones listed below, see...

  • Page 460: Updating System

    D-2 Installing Windows Server 2003 x64 Editions Updating System If you modified the Windows system, execute "Update the System" in Master Control Menu. Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly.

  • Page 461: Partition Size

    Installing Windows Server 2003 x64 Editions D-3 Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 4100MB Paging File Size (Recommended) = Mounted Memory Size ×...

  • Page 462: Installing Windows Server 2003 X64 Editions

    If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows NT 4.0 can be operated on NEC Express5800 Server, you can use the other procedure described later.
  • Page 463 Run Windows Me/98/95, or Windows 2000, Windows Server 2003, Windows NT 4.0, Windows XP. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003 x64 Edition].

  • Page 464: Windows Server 2003 X64 Editions Clean Installation

    Drive A: *Press ENTER when ready. Insert the Windows Server 2003 x64 Edition for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the proper SCSI Adapter and press Enter.
  • Page 465 Installing Windows Server 2003 x64 Editions D-7 When the installation of Windows Server 2003 x64 Edition has finished, the system reboots automatically. The [Windows Setup] screen will be displayed after logged on to the system. IMPORTANT: In this case, the [Windows setup] screen may not be displayed. Be sure to install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 according to the following procedures.

  • Page 466: Updating The System

    Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.

  • Page 467: Driver Installation And Advanced Settings

    PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].

  • Page 468: Network Driver

    D-10 Installing Windows Server 2003 x64 Editions Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode needs to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.

  • Page 469: Optional Network Board Driver

    Installing Windows Server 2003 x64 Editions D-11 Optional Network Board Driver If you want to utilize optional Network Board (N8104-121/120/119/86/111/112), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. In case of utilizing (N8104-121/120/119/112) "DVD-ROM Drive Letter:\WINNT\W2K3AMD\NS4\PRO1000\WS3XPX64"...

  • Page 470: Graphics Accelerator Driver

    D-12 Installing Windows Server 2003 x64 Editions Graphics Accelerator Driver The standard graphics accelerator driver installed by "Update NEC Express5800 system" is automatically installed. The following is the procedure when it is necessary to install manually. If you want to utilize optional Graphics Accelerator Driver board, follow the document attached to the board to install the driver.

  • Page 471: Installing Disk Array Controller Driver (N8103-81F

    Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard]...

  • Page 472: About Windows Activation

    D-14 Installing Windows Server 2003 x64 Editions About Windows Activation Windows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions. Windows activation process is as follows. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a When the screen as follows is displayed, click [Next].
  • Page 473 Installing Windows Server 2003 x64 Editions D-15 The following screen is displayed. Process "Windows activation" according to the following message.

  • Page 474: Setting For Collecting Memory Dump (Debug Information

    D-16 Installing Windows Server 2003 x64 Editions SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.

  • Page 475: Appendix E Installing Windows Server 2003

    Please read carefully the following information BEFORE commencing your Windows Server 2003 Installation. Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device") except ones listed below, see...

  • Page 476: Updating System

    E-2 Installing Windows Server 2003 Updating System If you modified the Windows system, execute "Update the System" in Master Control Menu. Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly.

  • Page 477: Partition Size

    Installing Windows Server 2003 E-3 Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service...

  • Page 478: Installing Windows Server 2003

    If you have only NEC Express5800 Server to create Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows NT 4.0 can be operated on NEC Express5800 Server, you can use the other procedure described later.
  • Page 479 Run Windows Me/98/95, or Windows 2000, Windows Server 2003, Windows NT 4.0, Windows XP. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003].

  • Page 480: Windows Server 2003 Clean Installation

    Drive A: *Press ENTER when ready. Insert the Windows Server 2003 for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the proper SCSI Adapter and press Enter.
  • Page 481 Installing Windows Server 2003 E-7 When the installation of Windows Server 2003 has finished, the system reboots automatically. – Windows Server 2003 has installed: Go on the step 13. – Windows Server 2003 R2 has installed: Go on the step 10. When Windows Server 2003 R2 has been installed, the [Windows Setup] screen will be displayed after logged on to the system.

  • Page 482: Updating The System - Applying Service Pack

    Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.

  • Page 483: Driver Installation And Advanced Settings

    PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].

  • Page 484: Network Driver

    E-10 Installing Windows Server 2003 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.

  • Page 485: Installing Scsi Controller Driver (N8103-95/N8190-126

    Copying of the driver is completed, and the [Completing the Hardware Update Wizard] dialog box below appears. Click [Finish]. Installing SCSI Controller Driver (N8103-95/N8190-126) If you utilize SCSI controller driver (N8103-95/N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.

  • Page 486: Installing Disk Array Controller Driver (N8103-81F

    Select the "Search for the best driver in these locations." and check the "Search removable media [floppy, CD-ROM...]" check box. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, and click [Next]. Copying of the driver is completed, and the [Completing the Hardware Update Wizard]...

  • Page 487: About Windows Activation

    Installing Windows Server 2003 E-13 About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003. Windows activation process is as follows. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a When the screen as follows is displayed, click [Next].
  • Page 488 E-14 Installing Windows Server 2003 The following screen is displayed. Process "Windows activation" according to the following message.

  • Page 489: Available Switch Options For Windows Server 2003 Boot.ini File

    Installing Windows Server 2003 E-15 Available Switch Options for Windows Server 2003 Boot.ini file Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files"...

  • Page 490: Setting For Collecting Memory Dump (Debug Information

    E-16 Installing Windows Server 2003 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.

  • Page 491: Appendix F Product Configuration Record Table

    Appendix F Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Processor Clock Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No.
  • Page 492 F-2 Product Configuration Record Table Backup Device Slot 1 Size Capacity Serial No. (Optional) Model name Type number Date Installed PCI Slot #1 Model name Serial No. Date Installed PCI Slot #2 Model name Serial No. Date Installed PCI Slot #3 Model name Serial No.

  • Page 493: Software

    Product Configuration Record Table F-3 Software Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred...
  • Page 494 F-4 Product Configuration Record Table (This page is intentionally left blank.)

This manual is also suitable for:

N8100-1221fN8100-1222fN8100-1275fN8100-1276fExpress5800/140re-4

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