Inaccurate Display Colors; Display Is Not Rectangular; Display Has Suddenly Frozen; The Display Is Jittery Or Unstable - Christie D4K2560 User Manual

Inaccurate Display Colors

• Adjust the color, tint, color space, and color temperature settings of the input source.
• Tap Menu Tab > Configuration > Color Correction and verify the settings are correct.

Display is Not Rectangular

• Verify the projector is level and the lens surface and screen are parallel to one another.
• Adjust the vertical offset of the lens mount.
• Integrator rod misalignment. Contact your Christie accredited service technician.

Display has Suddenly Frozen

• If the source is frozen, restart the source device.
• If the source is not frozen, restart the projector.

The Display is Jittery or Unstable

• Verify that the input device is connected properly. If the input device is not connected properly,
the projector repeatedly attempts to display an image.
• The horizontal or vertical scan frequency of the input signal may be out of range for the projector.

Incoming Signal(s) Problems

The Status tab/Signal group contains information about all the signals that the projector receives. A
properly configured system shows the frequency and a status of Master or Locked for each input in
the selected channel.
• If one or more of the signals are listed as No signal, verify that the source is properly configured
and the cables are secure between the source and the projector.
• If one or more of the signals are listed as Inactive, either an incorrect channel has been selected
or the cables are not plugged into the correct inputs.
• If one or more of the signals is listed as Unlocked or Out of phase, the source is not properly
frame locked to the master signal. This usually occurs when two independent sources are not
locked together. Verify the setup of the sources. If the sources are locked together, contact
Christie Technical Support for help.
D4K2560/Mirage 4K25 User Manual
020-101076-02 Rev. 1 (11-2013)
Troubleshooting
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