Polycom ViewStation H.323 User Manual page 103

Symptom
LAN/Intranet
Cannot access the
ViewStation from
your PC browser.
System does not allow
management via the
web.
© Polycom, Inc.
Cause
DHCP Client is ON and
no DHCP server is
available.
LAN cable is connected
to the PC port.
Bad LAN cable.
There is a firewall
between your PC and the
ViewStation.
Your PC is on a different
subnet and there is router
between you and the
ViewStation.
Wrong password.
Too many managers
logged into the system.
93
Chapter 12
Solution
Contact your network administrator.
Connect the LAN cable to the LAN
port on the rear of the ViewStation.
Check the light on the back of the
ViewStation. You should have a
steady green light to indicate a
connection to the LAN and a flashing
orange light to indicate LAN traffic.
Consult your network administrator.
Change your PC or ViewStation
subnet mask and IP address so they are
on the same LAN or subnet.
Enter the correct password. The
default password is admin.
Only two system managers are
allowed at any one time. To log
everybody else out, restart the
ViewStation.
ViewStation H.323 User's Guide
Troubleshooting