Polycom HDX Systems User Manual
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Polycom HDX Systems User Manual

Polycom HDX Systems User Manual

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Download this manual See also: Reference Manual, User Manual
User's Guide
for Polycom HDX Systems
Version 1.0
November 2006 Edition
3725-23978-001/A

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Summary of Contents for Polycom HDX Systems

  • Page 1 User’s Guide for Polycom HDX Systems Version 1.0 November 2006 Edition 3725-23978-001/A...

  • Page 2: Patent Information

    YSTEMS Trademark Information Polycom®, the Polycom logo design, and ViewStation® are registered trademarks of Polycom, Inc., and MGC™, People+Content™, People On Content™, VS4000™, and VSX™ are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Contents Using the Remote Control ..............2 Calling and Answering................3 Answering a Video Call ......................3 Placing a Video Call ......................3 Ending a Video Call ......................5 Types of Calls You Can Make ....................6 Placing Audio-only Calls and Adding Audio-only Sites ..............7 Ending an Audio-only Call .....................
  • Page 4 Viewing Microsoft LCS Contact Status ..................29 Customizing Your Workspace ............. 30 Allowing the Far Site to Control Your Camera ................30 Displaying the Far Site’s Name When the Call Connects ............30 Hearing Audio Confirmation When You Dial ................30 Adjusting for Room Lighting ....................31 POLYCOM VIDEODOCUMENTATION...
  • Page 5 Polycom® HDX systems can be customized to show only those options used in your organization. Therefore, there may be options covered in this guide that you cannot access on your system.

  • Page 6: Using The Remote Control

    End a call Display the onscreen keyboard Delete letters or numbers Display menu of optional features Enter letters or numbers; move the camera to a stored position Enter a dot in an address Control a programmed recording device POLYCOM VIDEODOCUMENTATION...

  • Page 7: Calling And Answering

    NSWERING Calling and Answering Answering a Video Call The Polycom HDX system can answer incoming calls in one of these ways: The system prompts you to answer the calls manually. The system answers incoming calls automatically. To answer the call manually: Press Call on the remote control.

  • Page 8: Calling From The Recent Calls List

    To place a call using the Speed Dial or Contacts list: 1. Select Speed Dial or Contacts from the home screen, if necessary. 2. Scroll to the entry you want to call. 3. Press Call to place the call. POLYCOM VIDEODOCUMENTATION...

  • Page 9: Calling From The Directory

    ALLING AND NSWERING Calling from the Directory The directory is a list of sites stored locally on the Polycom HDX system. If the system is registered with a global directory, the directory also includes entries from the global directory. To place a call from the directory: 1.

  • Page 10: Types Of Calls You Can Make

    When you include the extension, you will be given the option of saving both the number and the extension in the directory when the call ends. If you enter the extension after the gateway connects, then you can save only the gateway number when the call ends. POLYCOM VIDEODOCUMENTATION...

  • Page 11: Placing Audio-Only Calls And Adding Audio-Only Sites

    ALLING AND NSWERING Placing Audio-only Calls and Adding Audio-only Sites You may be able to use your Polycom HDX system to place an audio-only call or add an audio-only call to a video conference. Placing an Audio-only Call You can place an audio-only call from Polycom HDX systems that have Analog Phone, Voice Over ISDN, or Voice Over IP enabled.

  • Page 12: Ending An Audio-Only Call

    2. Select the audio-only site from the Hang Up screen to hang up the call. If the person on the telephone hangs up first, you need to disconnect the call from the Polycom HDX system, just as you would hang up a telephone receiver in a regular phone call.

  • Page 13: Setting And Using Camera Presets

    2. Press a number on the remote control. To view your near-site presets: Press Preset on the remote control. Icons for presets 0-9 are shown on the screen. The colored icons indicate stored camera positions, and the gray icons indicate available presets. © Polycom, Inc.

  • Page 14: Switching Between Full Screen Video And The Home Screen

    To see the video in the full screen: Press Near on the remote control. To see the Place a Call screen: Press Home on the remote control. POLYCOM VIDEODOCUMENTATION...

  • Page 15: Enabling Dual Monitor Emulation

    1. Near and far sites, same size, side by side 2. Far site big, near site small 3. Near site big, far site small 4. Near site, full screen 5. Far site, full screen The last layout viewed is used for the next call. © Polycom, Inc.

  • Page 16: Showing, Moving, And Turning Off The Pip

    During a call on a dual-monitor system, what you see on each monitor and in the PIP depends on how the Polycom HDX system has been configured. To show, move, or turn off the PIP during a call: Press Display on the remote control to display the PIP on screen.

  • Page 17: Controlling What You Hear

    To mute or unmute the microphone: Press Mute on the remote control. For Polycom HDX systems that use a Polycom microphone, you can also mute the call by pressing on the microphone. Muting the microphone does not mute audio being sent to the far site from a VCR, DVD player, or computer.

  • Page 18: Enjoying Stereo Audio In Video Calls

    Participants at other sites can also share content or video sources. Showing Content from a Computer You can attach a computer to your Polycom HDX system and show content that is stored on the computer. When you share content from a computer, the far site can see you and what you see on the computer screen.
  • Page 19 HOWING ONTENT To start showing content: 1. On the computer, start the Polycom People+Content IP application. 2. Enter the IP address of your video conferencing system and the meeting password, if one is set. 3. Click Connect. 4. Open the content you want to show, and do one of the following: Click in People+Content IP.

  • Page 20: Showing Content From A Document Camera, Vcr, Or Dvd Player

    Showing Content from a Document Camera, VCR, or DVD Player All Polycom HDX systems enable you to show different types of information to other sites in a call, such as through a document camera, VCR, or DVD player.

  • Page 21: Showing Content With People On Content

    You can move the camera or choose a different video source after you start showing content with People On Content. To stop showing content with People On Content: 1. Press Option on the remote control. 2. Select People On Content. © Polycom, Inc.

  • Page 22: Working With Directory Entries

    Local entries: Information about sites that you have added. These entries are stored locally on your Polycom HDX system, and depending on your system setup, you can remove or edit these entries. You can also assign local entries to categories to make it easier to find numbers.

  • Page 23: Adding, Editing, And Deleting Directory Entries

    NTRIES Adding, Editing, and Deleting Directory Entries You can create entries for point-to-point calls and multipoint calls and save them in the Polycom HDX system’s directory. To add a single-site entry to the directory: 1. Press Directory on the remote control.

  • Page 24: Categorizing Directory Entries

    To create a new group: 1. Press Directory on the remote control. 2. Select Group. 3. Select Edit Groups. 4. Enter a group name. 5. Press Back on the remote control to save the new group. POLYCOM VIDEODOCUMENTATION...

  • Page 25: Refreshing Global Directory Entries

    5. Select Save to save your changes and return to the directory. Refreshing Global Directory Entries The global directory entries are periodically refreshed on systems registered to the Polycom Global Directory Server. You can also manually refresh the global directory entries on your system. To manually refresh global directory entries: 1.

  • Page 26: Including Multiple Sites In Calls

    About Multipoint Calls You can host multipoint calls using a video conferencing system with multipoint capabilities, or you can use a bridge such as Polycom MGC™. The way a multipoint call is hosted affects the conference as shown in this table: Hosted by…...

  • Page 27: Supplying A Password For Bridge Calls

    2. Ask each site to call additional sites. Supplying a Password for Bridge Calls Bridges such as Polycom MGC sometimes require you to enter a password in order to join a conference. Depending on your system configuration, you can set up the system to enter the meeting password for you.

  • Page 28: About Multipoint Viewing Modes

    YSTEMS About Multipoint Viewing Modes What you see during a multipoint call can vary depending on how the Polycom HDX system is configured, the number of sites participating, and whether content is shared. The multipoint viewing mode configured on the host system is the one used in the call.

  • Page 29: Controlling How The System Answers Multipoint Calls

    Hosted by… Allows chair control if… Video The call includes: Conferencing Polycom HDX systems, ViewStation® EX, System ViewStation FX, VSX , and VS4000™ systems ™ connected by IP, ISDN, or both IP and ISDN Other systems connected by ISDN only...
  • Page 30 Participant Request control of the conference. Acquire Chair View the selected site’s video. This View Site does not change what other sites see. Return to viewing the video selected Stop Viewing by the chair or the host. Site POLYCOM VIDEODOCUMENTATION...

  • Page 31: Changing The Way Calls Are Answered

    1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. If you want to automatically answer incoming point-to-point calls, scroll to Auto Answer Point-to-Point Video, press on the remote control and select Yes. © Polycom, Inc.

  • Page 32: Muting Automatically Answered Calls

    2. Select User Settings from the System screen. 3. Scroll to Mute Auto Answer Calls and press on the remote control to enable the option. 4. Press Home to save your change and return to the home screen. POLYCOM VIDEODOCUMENTATION...

  • Page 33: Using Microsoft Lcs Features With Video Calls

    1. Open the Microsoft Office Communicator or Windows Messenger application on a computer. 2. Log in to the application using the Polycom HDX system SIP account information. 3. Use the application to add or remove contacts for the Polycom HDX system.

  • Page 34: Customizing Your Workspace

    Home to save your change and return to the home screen. Hearing Audio Confirmation When You Dial Depending on your system configuration, you can set up the system to speak each number as you enter it in the dialing entry field on the Place a Call screen. POLYCOM VIDEODOCUMENTATION...

  • Page 35: Adjusting For Room Lighting

    Adjusting for Room Lighting Depending on your system configuration, you can use the backlight control to adjust the brightness of the video that the main camera sends to the Polycom HDX system. Adjusting this setting can be helpful when the room arrangement results in strong light coming from behind the people in the picture.

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