Polycom HDX Series User Manual
Polycom hdx room systems
Hide thumbs
Also See for HDX Series:
- Reference manual (353 pages) ,
- Administrator's manual (194 pages) ,
- User manual (38 pages)
Related Manuals for Polycom HDX Series
Summary of Contents for Polycom HDX Series
- Page 1 ® User’s Guide for Polycom ™ Room Systems Version 2.5.0.6 September 2009 3725-23978-006/A...
- Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
-
Page 3: Table Of Contents
Polycom HDX 6000 series ........ - Page 4 Grouping Directory Entries ........... 23 Refreshing Entries from the Polycom Global Directory Server ..... 25 Working with Contacts .
- Page 5 Polycom® HDX™ systems can be customized to show only those options used in your organization. Therefore, there may be options covered in this guide that you cannot access on your system.
-
Page 6: Using The Remote Control
User’s Guide for Polycom HDX Room Systems Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options. Access the online help; see system Press to power the system on; hold to power... -
Page 7: Calling And Answering
User’s Guide for Polycom HDX Room Systems Calling and Answering Answering a Video Call The Polycom HDX system can answer incoming calls in one of these ways: • The system answers incoming calls automatically. • The system prompts you to answer calls manually. -
Page 8: Calling From The Recent Calls List
User’s Guide for Polycom HDX Room Systems 2. Enter any additional information needed for the call. The available settings depend on the type of call and your system’s configuration. Not all calls require these settings: — Call Quality – Specify the call rate or call type for this call. For most calls, choose Auto to let the system determine the best quality for the call. -
Page 9: Calling From The Sites Or Speed Dial List
Call to place the call. Calling from the Directory The directory is a list of sites stored locally on the Polycom HDX system. If the system is registered with a global directory, the directory also includes entries from the global directory. -
Page 10: Types Of Video Calls You Can Make
User’s Guide for Polycom HDX Room Systems Types of Video Calls You Can Make Depending on your system configuration, you may be able to make calls using ISDN, H.323, SIP, or V.35/RS-449/RS-530. The following table lists some possible call combinations. -
Page 11: Placing Audio-Only Calls And Adding Audio-Only Sites
User’s Guide for Polycom HDX Room Systems Placing Audio-only Calls and Adding Audio-only Sites You may be able to use your Polycom HDX system to place an audio-only call or add an audio-only call to a video conference. Placing an Audio-only Call You can place an audio-only call from Polycom HDX systems that have Analog Phone or Voice Over ISDN enabled. -
Page 12: Ending An Audio-Only Call
2. If prompted, confirm that you want to disconnect from the far site(s). If the person on the telephone hangs up first, you need to disconnect the call from the Polycom HDX system, just as you would hang up a telephone receiver in a regular phone call. -
Page 13: Setting And Using Camera Presets
User’s Guide for Polycom HDX Room Systems To select a near-site or far-site camera, or other video source: 1. If you are in a call, press Near or Far on the remote control to select either near-site or far-site control. - Page 14 User’s Guide for Polycom HDX Room Systems If far-site camera control is allowed, you can create up to 16 presets (0-15) for the far-site camera. These presets are saved only for the duration of the call. You may also be able to use presets that were created at the far site to control the far-site camera.
-
Page 15: Switching Between Full-Screen Video And The Home Screen
User’s Guide for Polycom HDX Room Systems You cannot delete just one preset. Instead, overwrite an existing preset with the new camera position. Switching Between Full-Screen Video and the Home Screen When the call connects, the system automatically shows video on the whole screen. - Page 16 User’s Guide for Polycom HDX Room Systems Near and far sites, same size, side by side Far site big, near site small Near site big, far site small Near site, full screen Far site, full screen The last layout viewed is used for the next call.
-
Page 17: Showing, Moving, And Turning Off The Pip
Content big, far site small Content and far site same size Content, full screen Polycom HDX 8000 series systems with Hardware Version B, and Polycom HDX 6000 series systems, will show two windows in Dual Monitor Emulation. Showing, Moving, and Turning Off the PIP Your system may be configured to display a Picture-in-Picture (PIP) window. -
Page 18: Specifying When To Display The Pip
User’s Guide for Polycom HDX Room Systems To show, move, or turn off the PIP during a call: • Press Display on the remote control to display the PIP on screen. • While the PIP has a yellow border, press Display repeatedly to move it to different corners of the screen. -
Page 19: Controlling What You Hear
To mute or unmute the microphone: Press Mute on the remote control. If a Polycom microphone is connected to your system, you can also mute the call by pressing on the microphone. Points to note about muting the microphone: •... -
Page 20: Showing Content
User’s Guide for Polycom HDX Room Systems Showing Content You may be able to show the following to the far sites: • Any information stored on a computer • A paper document or object placed on a document camera •... -
Page 21: Showing Content From A Computer Connected Directly To The System
Showing Content from a Computer Connected Directly to the System Before you show content, check that the computer video is configured to use one of these supported resolutions and refresh rates. Polycom HDX 8000 series, Polycom HDX 7000 series, and Polycom HDX 6000 series Resolution... -
Page 22: Polycom Hdx 9000 Series
1. Make sure the computer is powered on and connected to the Polycom HDX system. Polycom HDX 9004™: You can connect a computer to video input 4 or 5. When you connect to video input 4, you can also connect to audio input 4 to share sound from your computer. -
Page 23: Showing Content From A Document Camera, Vcr, Or Dvd Player
User’s Guide for Polycom HDX Room Systems Showing Content from a Document Camera, VCR, or DVD Player Depending on how your system is configured, you may be able to show different types of information to other sites in a call, such as through a document camera, VCR, or DVD player. -
Page 24: Controlling Recording Devices
Depending on how your system is configured, you may be able to use the Polycom HDX remote control to control devices such as VCRs or DVD players that are in the room with the system. You might also be able to control a Polycom RSS™... -
Page 25: Working With Directory Entries
• Local entries: Information about sites that you have added. These entries are stored locally on your Polycom HDX system, and depending on your system setup, you can remove or edit these entries. You can also assign local entries to groups to make it easier to find numbers. Everyone at your site who uses the system can use the entries you create, and you can use the entries created by others. -
Page 26: Adding, Editing, And Deleting Local Directory Entries
User’s Guide for Polycom HDX Room Systems Adding, Editing, and Deleting Local Directory Entries You can create entries for point-to-point calls and multipoint calls and save them in the Polycom HDX system directory. To add a single-site entry to the local directory: 1. -
Page 27: Grouping Directory Entries
3. Select Options then Delete Entry. You cannot delete a global entry. Grouping Directory Entries Grouping directory entries can make it easier to find numbers. Polycom HDX systems support global groups and local groups. Global directory entries are assigned to a global group by your system administrator. You cannot edit or delete global directory groups. - Page 28 User’s Guide for Polycom HDX Room Systems To create a new local group: 1. Press Directory on the remote control. 2. Select Group. 3. Select Edit Groups. 4. Enter a group name. 5. Press Back or an arrow button on the remote control to save the new group.
-
Page 29: Refreshing Entries From The Polycom Global Directory Server
Refreshing Entries from the Polycom Global Directory Server The global directory entries are periodically refreshed on systems registered to the Polycom Global Directory Server. You can also manually refresh the global directory entries on your system. To manually refresh Polycom GDS entries: 1. -
Page 30: Adding Contacts
Adding Contacts If your system is provisioned by a Polycom Converged Management Application™ (CMA™) system, you can add up to 200 Contacts stored by the presence service. When you add a presence service Contact, you are both automatically added to one another’s Contacts lists. -
Page 31: Deleting Contacts
Alternatively, you can place a call to the first site, and then add other sites after the first call connects. The other sites can call the Polycom HDX system to join the call. •... -
Page 32: Supplying A Password For Multipoint Calls
User’s Guide for Polycom HDX Room Systems To place a multipoint call by adding sites to a call: 1. Call the first site. 2. When the call connects, press Call on the remote control. 3. Place a call to the next site. For more information, refer to... -
Page 33: About Multipoint Viewing Modes
About Multipoint Viewing Modes What you see during a multipoint call can vary depending on how the Polycom HDX system is configured, the number of sites participating, the number of monitors you are using, and whether content is shared. The multipoint viewing mode configured on the host system is the one used in the call. -
Page 34: Using Chair Control For Multipoint Calls
User’s Guide for Polycom HDX Room Systems Setting Description Presentation The speaker sees continuous presence while the other sites see the speaker in full screen. Systems with: See this: Single monitor Speaker in full screen Dual monitors Speaker on the first monitor and... - Page 35 User’s Guide for Polycom HDX Room Systems 4. Click Chair Control to go to the Chair Control screen. The Chair Control option is only available when the system is in a multipoint call. It is not available in cascaded multipoint calls.
-
Page 36: Changing The Way Calls Are Answered
User’s Guide for Polycom HDX Room Systems Changing the Way Calls Are Answered Your system administrator may have configured the system to let you choose the way incoming calls are handled. Temporarily Refusing Calls Depending on your system configuration, you can automatically refuse incoming calls if you do not wish to be disturbed. -
Page 37: Muting Automatically Answered Video Calls
User’s Guide for Polycom HDX Room Systems Muting Automatically Answered Video Calls If your system administrator has allowed access to user settings, you can choose whether to mute the audio when automatically answered video calls connect. This prevents callers from overhearing conversations or meetings. -
Page 38: Using A Polycom Soundstation® Ip 7000 Conference Phone
IP 7000 Conference Phone with a Polycom HDX System When you connect a Polycom SoundStation® IP 7000 conference phone to a Polycom HDX system, the conference phone becomes another interface to dial audio or video calls. The conference phone operates as a microphone, and as a speaker in audio-only calls. - Page 39 Press the Mute key on the conference phone. You can also mute the audio using the mute button on the Polycom HDX system remote control or on a connected Polycom HDX microphone. The indicators on the conference phone are red when your audio is muted. The near-site mute icon also appears on the monitor display.
-
Page 40: Using Avaya Network Features With Video Calls
To activate call forwarding: 1. Make sure that the Polycom system is not in a call. 2. From the Place a Call screen on the Polycom system, dial the Feature Access Code provided by the Avaya Communication Manager administrator, followed by the E.164 extension of the system to which you want to forward the calls. -
Page 41: Customizing Your Workspace
User’s Guide for Polycom HDX Room Systems 4. Press Select again. The call becomes an audio-only conference with all of the systems. If the system that dialed the flash hook hangs up, the other systems will be connected in a call with audio and video, if the capabilities are present. -
Page 42: Hearing Audio Confirmation When You Dial
If your system administrator has allowed access to user settings, you can use the backlight control to adjust the brightness of the video that the main camera sends to the Polycom HDX system. Adjusting this setting can be helpful when the room arrangement results in strong light coming from behind the people in the picture.
Need help?
Do you have a question about the HDX Series and is the answer not in the manual?
Questions and answers