Operating System Boots With Problems; Intermittent Server Problems; Dvd Problems; Hard Drive Problems - HP Integrity cx2600 Maintenance Manual

Operating System Boots with Problems

If the operating system is running, you are experiencing problems, use the following tools to
help solve the problem:
• Beep Codes
• LEDs
• Error Messages and event logs

Intermittent Server Problems

You can usually trace intermittent problems that occur during installation to power source
problems, a loose connector, or some other hardware problem. If you are experiencing intermittent
problems, follow these steps:
1. Check MP logs and analyze the problem. Determine if there is more than one symptom and
if the problem is random.
2. Verify that the DC power source is stable and within the -40 to -72 VDC range.
3. Reseat all rear panel connectors.
4. Reseat all hot-swappable fans and power supplies.
5. Reseat all main memory DIMMs.
6. Reseat all cable harnesses and board connectors.

DVD Problems

DVD problems that occur during installation are usually related to faulty connections. If you are
experiencing DVD problems, follow these steps:
1. Remove and reinsert the disk.
2. Replace the disk.
3. Remove and reinstall the DVD drive. Check that connectors are fully engaged.
4. Replace the DVD drive.

Hard Drive Problems

Hard drive problems that occur during installation are usually due to rough handling. The drive
may not be correctly seated or may have been damaged in transit. If you are experiencing hard
drive problems, follow these steps:
1. Remove and reinsert the faulty hard drive.
2. Swap the hard drive with one from another slot or with a known good spare.
3. Remove and reinstall the hard drive backplane. Check that connectors are fully engaged.
4. Replace the hard drive backplane.

Console Problems

Console problems during installations can be caused by faulty interconnections. If you are
experiencing monitor, keyboard, or mouse problems, follow these steps:
1. Check the monitor controls. Adjust contrast and brightness as required.
2. Inspect all power and interconnecting cables. Check that all console connectors are fully
engaged.
3. Exercise the appropriate self-test features of the console software.
4. Check that all MP card connectors are fully engaged.

Troubleshooting Using Beep Codes (System e-buzzer)

If a problem is detected when the system is booting, or when it is running, the system e-buzzer
emits a series of audible beeps that present an encoded error message. The e-buzzer emits a
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