Uefi Menu Is Not Available; Operating System Does Not Boot; Operating System Boots With Issues; Intermittent Server Issues - HP Carrier-Grade rx2800 i2 Server DC User's & Service Manual

UEFI menu is not available

If you cannot access the UEFI from either the main disk partition or the CD, use the following tools
to resolve the issue:
Front panel LEDs
iLO 3 MP
◦
Console messages
◦
SEL
◦
FPL

Operating system does not boot

If the operating system does not boot, boot to UEFI, and use the following tools to view the system
logs. Analyze any error messages to resolve the issue.
UEFI Shell
iLO 3

Operating system boots with issues

If the operating system is running and you are experiencing issues, use the following tools to resolve
the issue:
LEDs
Error Messages and event logs

Intermittent server issues

You can usually trace intermittent issues that occur during installation to power source issues, a
loose connector, or some other hardware issue. If you are experiencing intermittent issues:
1. View iLO 3 MP logs and analyze the issue. Determine if there is more than one symptom and
if the issue is random.
2. Verify that the DC power source is stable.
3. Re-seat all rear panel connectors.
4. Re-seat all hot-swap fans and power supplies.
5. Re-seat all main memory DIMMs.
6. Re-seat all cable harnesses and board connectors.

SATA DVD+RW drive issues

SATA DVD+RW drive issues that occur during installation are usually related to faulty connections.
If you are experiencing DVD drive issues:
1. Remove and reinsert the media.
2. Replace the media.
3. Remove and reinstall the DVD drive. Verify that the connectors are fully engaged.
4. Replace the DVD drive.
5. Re-seat the cables.

SAS disk drive issues

Hard drive issues that occur during installation are usually due to rough handling. The drive may
not be correctly seated or may have been damaged in transit. If you are experiencing hard drive
issues:
Installation troubleshooting 79