Cisco 7970G Administration Manual page 190

Status Menu
Table 7-2 Status Messages on the Cisco Unified IP Phones 7970G/7971G-GE (continued)
Message
Load rejected HC
Load Server is invalid Indicates an invalid TFTP
No CTL installed
No default router
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
7-10
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Description
The application that was
downloaded is not compatible
with the phone's hardware.
server IP address or name in
the Load Server option.
A certificate trust list (CTL)
file is not installed in the
phone.
DHCP or static configuration
did not specify a default
router.
Possible Explanation and Action
Occurs if you were attempting to install a
version of software on this phone that did not
support hardware changes on this newer
phone.
Check the load ID assigned to the phone (from
Cisco Unified CallManager, choose Device >
Phone). Re-enter the load displayed on the
phone. See the "Firmware Versions Screen"
section on page 7-15 to verify the phone
setting.
The Load Server setting is not valid. The Load
Server specifies a TFTP server IP address or
name from which the phone firmware can be
retrieved for upgrades on the phones.
Check the Load Server entry (from Cisco
Unified CallManager Administration choose
Device > Phone).
Occurs if security is not configured or, if
security is configured, because the CTL file
does not exist on the TFTP server.
For more information, refer to Cisco
Unified CallManager Security Guide.
If the phone has a static IP address, verify
•
that the default router has been
configured. See the
Configuration Menu" section on page 4-7
section for details.
If you are using DHCP, the DHCP server
•
has not provided a default router. Check
the DHCP server configuration.
"Network
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