Chapter 5
Configuring Features, Templates, Services, and Users
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Music-on-
hold
Onhook call
transfer
Other group pickup Allows a user to answer a call ringing on a
Presence-enabled
directories
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.1 (SIP), Cisco Unified IP Phones
OL-11524-01
Description
Plays music while callers are on hold.
Allows a user to press a single Transfer
softkey and then go onhook to complete a
call transfer.
phone in another group that is associated
with the user's group.
(See also "Call pickup" and "Group call
pickup" in this table.
Allows a user to monitor the call state of
another directory number (DN) listed in call
logs, speed-dials, and corporate directories.
The Busy Lamp Field (BLF) for the DN
displays the call state.
Telephony Features Available for the Phone
Configuration Reference
For more information, refer to:
Cisco Unified CallManager
•
Administration Guide, "Music
On Hold Audio Source
Configuration" and "Music On
Hold Server Configuration"
chapters.
Cisco Unified CallManager
•
System Guide, "Music on
Hold" chapter
Cisco Unified CallManager
•
Features and Services Guide,
"Music On Hold" chapter.
Refer to the Cisco Unified
CallManager System Guide, Cisco
Unified IP Phones chapter.
For more information, refer to:
Cisco Unified CallManager
•
Administration Guide,
"Pickup Group Configuration"
chapter.
Cisco Unified CallManager
•
System Guide, "Call Pickup"
chapter.
Refer to Cisco Unified
CallManager Features and
Services Guide, "Presence"
chapter.
5-9