Problems With Nec Esmpro - NEC Express 5800 User Manual

7-38 Troubleshooting

Problems with NEC ESMPRO

NEC ESMPRO Manager
→ See Chapter 5. See also online document in NEC EXPRESSBUILDER CD-ROM
for troubleshooting and other supplementary information.
NEC ESMPRO Manager cannot receive trap from NEC ESMPRO Agent:
→ To change the community name of traps to be received from the default "public"
in the NEC ESMPRO Manager site, enter the same name as the community name
newly set in the NEC ESMPRO Manager site.
To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager
machine, both community names should be the same.
NEC ESMPRO Manager report alert from NEC ESMPRO Agent doubly:
→ If the IP address (or host name) of the remote NEC ESMPRO Manager specified
as the trap send destination in the setup of the manager report (TCP/IP), the
message warning the duplication appears. The specification of the same NEC
ESMPRO Manager causes to be reported doubly.
NEC ESMPRO Manager cannot monitor NEC ESMPRO Agent:
→ If you entered any community name other than "public" in the [Community name]
box in the [Traps] property sheet, add that name to "Accepted community names"
refer to the users guide (setup) of a separate volume.
→ Unless you set the acceptable community's authority to "READ CREATE" or
"READ WRITE," you cannot perform monitoring from NEC ESMPRO Manager.
NEC ESMPRO Agent cannot receive SNMP packets sent from NEC ESMPRO
Manager:
→ If the community name is changed, the community of NEC ESMPRO Agent is
changed and registered by starting from [Control Panel]. Change registration in
the following steps.
1. Double-click the [NEC ESMPRO Agent] icon in [Control Panel].
2. Select a desired community name from the [SNMP Community] list box
3. Click [OK] to terminate the operation.
in [SNMP Setting] of the [General] sheet.
The community names to receive SNMP packets from are listed in
[SNMP Community] list box.
To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC
ESMPRO Manager, set the send community name in NEC ESMPRO
the