Problems With Nec Esmpro - NEC Express5800/320Fa-L User Manual

Problems with NEC ESMPRO

NEC ESMPRO Manager
→ See Chapter 5. See also online document in NEC EXPRESSBUILDER CD-ROM
for troubleshooting and other supplementary information.
NEC ESMPRO Agent
Change in monitoring interval of file system and threshold value of free space monitoring
do not reflect:
→ Change in monitoring interval by the file system monitoring function of NEC
ESMPRO Agent, threshold value of free space monitoring do not reflect
immediately. The configuration change becomes effective in the next monitoring
interval of monitoring service after changing the setting.
NEC ESMPRO Manager does not receive traps from NEC ESMPRO Agent properly:
→ When the trap community which receives traps in the setting of NEC ESMPRO
Manager is changed from the default setting "public", SNMP service setting needs
to be changed. See the separate user's guide (Setup), and set the same community
name configured in NEC ESMPRO Manager. For NEC ESMPRO Manager to
receive traps from NEC ESMPRO Agent properly, both community names must be
matched.
Alert is redundantly reported to NEC ESMPRO Manager:
→ When NEC ESMPRO Manager's IP address (or host name) assigned to SNMP
service to send traps is assigned in the message manager (TCP/IP), a warning
message for redundancy is displayed. Alert is redundantly reported when the same
NEC ESMPRO Manager is assigned.
Cannot monitor from NEC ESMPRO Manager:
→ When a community name besides "public" is entered in SNMP service trap
properties sheet, see the separate user's guide (Setup) and add the value to
"Accepted community names" in security properties sheet. When the choice of
"Accepted community names" is set other than "READ CREATE" or "READ
WRITE", monitoring from NEC ESMPRO Manager cannot be done.
NEC ESMPRO Agent cannot receive SNMP packet from NEC ESMPRO Manager:
→ When you changed the community name which receive SNMP packet of SNMP
service from the default name "public" to the desired name, you must register new
community name of NEC ESMPRO Agent from the [Control Panel]. Follow the steps
below:
1. Double-click the [NEC ESMPRO Agent] icon in [Control Panel].
Troubleshooting 7-39