NEC Express 5800 User Manual page 297

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7-44
Troubleshooting
NEC ESMPRO Agent cannot perform correctly by coexistence with the Oracle
products:
→ The installation of the Oracle products may change Startup Type of SNMP Service
into "Manual". If so, change the setting back to "Automatic" and set up correctly
according to the description of the Oracle product.
A modular state is displayed as "fault":
→ PCI modules, SCSI adapters, SCSI buses, and modules under the SCSI enclosure
have impact on each other. For example, when the "Status" item of a module
changes to "fault," it may be caused by another module's error. Therefore, you
need to check the status of the other modules based on alert information.
After mounting a hard disk, a status color changes frequently:
→ When creating a new mirror, the status of the hard disk and its upper component,
SCSI enclosure, will continue to change frequently after you mount a hard disk
until the mirror is completed. During this process, the status color may turn to
abnormal, but when the mirror is created successfully, it will return normal.
Diagnostic of the CPU modules:
→ While diagnosing a stopped CPU module, the CPU is no longer in the duplex
mode and the CPU and the memory cannot be used. However, the status of [CPU]
and [DIMM] displayed under [CPU module] in the FTServer tree on a Data
Viewer becomes "Online" and the status color becomes green.
New settings in thresholds of monitoring interval and free space monitoring are not
reflected:
→ New settings in thresholds of monitoring interval and free space monitoring are
not reflected immediately after they are changed. They are reflected at the next
monitoring interval of monitoring service.
Fault time of a SCSI slot is not displayed correctly:
→ In the NEC Express5800/ft series with ft control software 3.0, "Time of last fault"
in [Maintenance] under [SCSI slot] on a Data Viewer is not supported. Therefore
the time will not be displayed correctly.
The mirroring status of a hard disk drive mirrored by the Rapid Disk Resync
function is not displayed correctly:
→ The Data Viewer's [Mirror Disk] tree of [FTSever] shows a pair of hard disk
drives constructing mirroring as one mirror.
Therefore the status of a volume (such as span volume and striping volume) over

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