NEC Express 5800 User Manual page 13

Cleaning ...................................................................................................................................6-3
SYSTEM DIAGNOSTICS...........................................................................................................6-7
Test Items .................................................................................................................................6-7
Startup and Exit of System Diagnosis ......................................................................................6-7
OFF-LINE MAINTENANCE UTILITY......................................................................................6-9
Starting the Off-line Maintenance Utility.................................................................................6-9
Features of Off-line Maintenance Utility .................................................................................6-9
RELOCATING/STORING THE NEC Express5800/ft series ....................................................6-11
Chapter 7 Troubleshooting .......................................................................................... 7-1
TO LOCATE THE ERRORS........................................................................................................7-2
ERROR MESSAGES ...................................................................................................................7-3
Error Messages by LED Indication ..........................................................................................7-3
Error Messages on the Liquid Crystal Display (LCD) .............................................................7-3
POST Error Messages ............................................................................................................7-14
Error Notification by BEEP ...................................................................................................7-20
Windows Server 2003, Enterprise Edition Error Messages....................................................7-21
Server Management Application Error Message....................................................................7-22
SOLVING PROBLEMS .............................................................................................................7-23
Problems with NEC Express5800/ft series.............................................................................7-23
Event Log ...............................................................................................................................7-33
Problems with NEC EXPRESSBUILDER ............................................................................7-36
Problems with Master Control Menu .....................................................................................7-37
Problems with NEC ESMPRO...............................................................................................7-38
COLLECTION OF TROUBLE LOGS ......................................................................................7-46
Collection of Event Logs........................................................................................................7-46
Collection of Configuration Information................................................................................7-47
Collection of Diagnostic Information by Dr. Watson .............................................................7-47
COLLECTION OF THE MEMORY DUMP .............................................................................7-48
Chapter 8 System Upgrade .......................................................................................... 8-1
SAFETY PRECAUTIONS...........................................................................................................8-2
ANTI-STATIC MEASURES........................................................................................................8-3
PREPARING YOUR SYSTEM FOR UPGRADE .......................................................................8-4
3.5-INCH HARD DISK DRIVE ..................................................................................................8-5
Installing 3.5-inch Hard Disk Drive .........................................................................................8-7
Removing 3.5-inch Hard Disk Drive........................................................................................8-9
Replacing 3.5-inch Hard Disk Drive ......................................................................................8-10
CPU MODULE ..........................................................................................................................8-11
Removing CPU Module .........................................................................................................8-12
Installing CPU Module...........................................................................................................8-14
DIMM.........................................................................................................................................8-16
Installing DIMM ....................................................................................................................8-18
Removing DIMM...................................................................................................................8-19
Replacing DIMM ...................................................................................................................8-20
PROCESSOR (CPU)..................................................................................................................8-21
Installation..............................................................................................................................8-22
Removing CPU ......................................................................................................................8-25
Replacing CPU.......................................................................................................................8-26
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