Alarm Types - Comdial GCA70–33 User Manual

GCA70–334

Alarm Types

The system displays ten types of alarms:
Telephone Removed
A proprietary telephone is unplugged.
Will not indicate if an IST telephone is unplugged.
Emergency Number Dialed
Guest dials a number matching an entry in the emergency number table.
Wakeup Call Not Answered
Guest does not answer a wakeup call.
—OR—
Wakeup call was not issued because system was powered down.
The system issues the Wakeup Call Not Answered alarm after three wakeup call attempts.
(The Wakeup Call Not Answered alarm only works for Wakeup Calls set using Concierge's
Wakeup Call feature. If you use the voicemail's wakeup call feature, Concierge will not issue
an alarm in the event of an unaswered wakeup call, nor will the wakeup call appear in the
Concierge logs.)
Vacant Room Call Attempt
Outgoing call attempt from a vacant guest room.
Credit Limit Exceeded
Guest bill exceeds the guest credit limit. This alarm occurs after a call has been completed
and will not disconnect a call in progress.
Telephone Off Hook
Guest telephone is off hook for extended period of time as programmed by the installer.
System Stopped and System Started
Displays time and date of system shutdowns and startups.
Switch Connection Lost
The connection to the digital communications system is not functioning.
PMS Connection Lost
The connection between the Concierge PC and the property management system (PMS) is not
functioning.
SMDR Connection Lost
The connection between the Concierge PC and the SMDR serial port on the PMS is not
functioning.
Computer Interface
Front Desk Attendant's Guide – 27