Comdial LCD Speakerphone User Manual
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Comdial LCD Speakerphone User Manual

Dxp, dxp plus, and fx series
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DXP , DXP Plus, and FX Series
Digital Communications Systems
LCD Speakerphone Station User's Guide
GCA70258.12 06/03
Printed in U.S.A.

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  • Page 1 DXP , DXP Plus, and FX Series Digital Communications Systems LCD Speakerphone Station User’s Guide GCA70258.12 06/03 Printed in U.S.A.
  • Page 2 •Impact SCS 8324S-** Rev. A and later •Impact SCS 8312S-** Rev. A and later •Impact SCS 8324F-** Rev. A and later Contact your Comdial dealer for updates of this as well as other Comdial publications. Copyright © 2003 Comdial Corporation All rights reserved.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Getting Started ..............1 1.1 Welcome ..................1 1.2 Setting Up Your Speakerphone ..........1 1.2.1 Positioning Your Speakerphone ........2 1.2.2 Setting Display Contrast ............ 3 1.2.3 Setting a Personal Ringing Tone........4 1.2.4 Setting Volume Levels............5 1.2.5 Answering and Making Calls..........
  • Page 4 3.6.1 Camping On - Idle Station, Automatic Callback .... 31 3.6.2 Camping On - Busy Station, Wait For An Answer (Call Waiting)..............32 3.7 Sending Subdued Off-Hook Voice Announcements (SOHVA) .................. 33 4. Advanced Call Handling ............. 35 4.1 Waiting For A Line (Queuing) ..........35 4.2 Conferencing ................
  • Page 5 7.5 Tracker Paging System ............. 74 7.6 Auxiliary Jack ................76 7.7 Account Codes ............... 78 7.8 Dial By Name ................79 7.9 Volume Control ................ 80 7.9.1 Setting Current Volume Level ......... 80 7.9.2 Muting Your Speakerphone ..........82 7.10 Default Volume Control ............
  • Page 6 Notes: TOC-4...

  • Page 7: Getting Started

    LCD Speakerphone Station User’s Guide 1. GETTING STARTED 1.1 Welcome Congratulations and thank you for using a Comdial telephone! Your digital speakerphone is supported by a communication system with hundreds of built-in, standard features. This manual serves as a helpful guide for using these various functions.

  • Page 8: Positioning Your Speakerphone

    2. LIFT the telephone upward with one hand AND RAISE the tele- phone supporting arms upward with your other hand. (Notice Adjusting the Pedestal there are three sets of notches under the telephone correspond- ing to the three positions available.) Comdial August, 03...

  • Page 9: Setting Display Contrast

    GCA70258 LCD Speakerphone Station User’s Guide 3. When the telephone is at the desired height, SELECT the closest pair of notches AND INSERT the supporting arms in the notches. PRESS DOWN slightly on the telephone until you feel the supporting arms snap into place.

  • Page 10: Setting A Personal Ringing Tone

    2. SELECT NEXT until the RING option appears. 3. SELECT RING. 4. SELECT UP OR DOWN to choose ring tone in display (a new tone will sound at each up or down press). Selecting the Ring Tone 5. PRESS SPEAKER to end. Comdial August, 03...

  • Page 11: Setting Volume Levels

    GCA70258 LCD Speakerphone Station User’s Guide 1.2.4 SETTING VOLUME LEVELS The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, and the handset. • To set the ringer loudness level, —While your telephone is on-hook...

  • Page 12: Answering And Making Calls

    5. LIFT handset if privacy is desired. • To dial an intercom number manually, 1. PRESS INTERCOM. 2. DIAL extension number (called telephone will ring or tone will be heard). 3. SPEAK toward telephone OR LIFT handset if privacy is desired. Comdial August, 03...

  • Page 13: Understanding The Basic Functions

    • Keeps you apprised of the status of your telephone • Provides programming prompts Auxiliary Jack • Your Impact LCD speakerphone may be equipped with an auxiliary jack that provides an interface for a headset, a tape recorder, an external ringer, or an external pager.
  • Page 14 Getting Started Impact 8024S-** LCD Speakerphone Impact SCS 8312S=** LCD Speakerphone Comdial August, 03...

  • Page 15: Your Speakerphone's Buttons

    GCA70258 LCD Speakerphone Station User’s Guide 1.4 Your Speakerphone’s Buttons Hold Button (HOLD) • Places a line or intercom call on hold • Stores pauses in number sequences during programming • If available, scrolls through LCD response messages • If multiple held calls feature is available, scans or scrolls...
  • Page 16 • Ends or cancels programming Tap Button (TAP) • Recalls dial tone or generates a hookflash • Retrieves held calls or last call placed on hold Transfer/Conference Button (TRNS/CNF) • Transfers calls • Sets up conference calls Comdial August, 03...
  • Page 17 GCA70258 LCD Speakerphone Station User’s Guide Volume Control (VOLUME UP or VOLUME DOWN) • Regulates the volume of the ringer, speaker, handset, headset, background music, and group listening mode Impact 8012S-** LCD Speakerphone August, 03 Comdial...

  • Page 18: Your Speakerphone's Display Lights

    Getting Started 1.5 Your Speakerphone’s Display Lights The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Busy Lamp Field (BLF) lights (next to a Direct Station Select/Busy Lamp Field or DSS/BLF programmable button): • Steady red = station is in use.
  • Page 19 GCA70258 LCD Speakerphone Station User’s Guide Next to a fixed feature or programmable feature button: • Steady red = the feature is on. • Steady off = the feature is off. Note: You can find the programmable buttons that the installer designates feature buttons through user programming in the same location as the DSS/BLF programmable buttons.

  • Page 20: Speakerphone Mode

    * NOTE: These may be default button locations. Your system may allow installer Optional IMIST Module reprogramming of these buttons to better suit your applications. Optional Console-Top Handset Headset Line Cord-Bottom Impact SCS 8324F-** and Impact SCS 8324S-** Comdial August, 03...

  • Page 21: Answering Calls

    GCA70258 LCD Speakerphone Station User’s Guide 2. ANSWERING CALLS 2.1 Answering Outside Calls When an outside call rings at your station, the LCD screen displays the system line number of the incoming call (e.g., L123) and any caller ID information that your station is programmed to receive. In addition to simply lifting the handset, your other options for answering the call are displayed above the interactive buttons.

  • Page 22: Answering Intercom Calls

    3. SELECT DND if you do not wish to answer the call at this time. Intercom Call from J Doe Note: For more information on setting DND at your station, see section titled Do Not Disturb Condition on page. Comdial August, 03...

  • Page 23: Night-Transferred Calls - Line Access From Any Station

    GCA70258 LCD Speakerphone Station User’s Guide 2.3 Night-Transferred Calls - Line Access From Any Station The system attendant can transfer incoming calls to a particular station or stations for off-hour ringing. • If your telephone rings, 1. PRESS line button with flashing light.

  • Page 24: Holding Calls

    If the call is on exclusive hold, it will revert to manual hold after the hold recall period. Comdial August, 03...
  • Page 25 GCA70258 LCD Speakerphone Station User’s Guide • If a held line is recalling, choose one of the following: Recall L123 1. SELECT HOLD to place the call on HOLD hold at your station and restart hold timer. 2. LIFT handset, PRESS line button...

  • Page 26: Call Pickup

    You can use the light associated with this button to monitor the status of that tele- phone, and you can press the button to make a call to that telephone if you wish. Comdial August, 03...
  • Page 27 GCA70258 LCD Speakerphone Station User’s Guide • To monitor another telephone, 1. OBSERVE the BLF light indications next to the Direct Station Select (DSS/BLF) button: • Off = Station is idle • Flashing (if enabled) = Station has an incoming call •...

  • Page 28: Receiving Subdued Off-Hook Voice Announcements

    2. SELECT HAVE HOLD OR TAKE MSG. (Message appears in the dis- play of the telephone making the Message Response SOHVA). 3. CONTINUE your current call with distant party. (SOHVA caller is automatically disconnected from your telephone). Comdial August, 03...

  • Page 29: Voice Announce Blocking

    GCA70258 LCD Speakerphone Station User’s Guide • To respond to a SOHVA by blocking (see below for more information), —SELECT BLOCK when you hear SOHVA tone. (SOHVA call is dis- connected). Note: A station that is currently active in speakerphone mode or has Voice Announce Block set CAN NOT receive a SOHVA.

  • Page 30: Caller Id (Automatic Number Identification)

    If the system is programmed to leave a returned number in the redial queue, the display will show a “S” next to numbers that have been returned. • To determine who viewed the number and returned the call, —DIAL *. Comdial August, 03...

  • Page 31: Making Calls

    You can manually dial a number over any telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature to your LCD speakerphone, the system automatically selects a line for use when you lift the handset or press the speaker button.

  • Page 32: Making Intercom Calls

    Note: The following instructions assume a voice-first default set- ting. Any user can change a call to a tone signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS/BLF button again. Comdial August, 03...
  • Page 33 GCA70258 LCD Speakerphone Station User’s Guide • To voice announce manually, 1. PRESS INTERCOM. Calling J Smith CALLBK 2. DIAL extension number. 3. SPEAK your announcement. • To voice announce Ringing Intercom automatically, 1. PRESS DSS/BLF button. 2. SPEAK your announcement.

  • Page 34: Automatic Dialing

    • To speed dial a personal speed dial number, —While on hook, DIAL speed dial number on dial pad (0 to 9). • To speed dial a system speed dial number, —While on hook, DIAL * AND system speed dial number. Speed Dialing Options Comdial August, 03...

  • Page 35: Redialing

    GCA70258 LCD Speakerphone Station User’s Guide 3.4 Redialing For instruction on using your system’s Automatic Redial feature, see page in the Other Features chapter. 3.4.1 REDIAL - LAST-DIALED NUMBER • To redial the last-dialed number, 1. PRESS SPEAKER OR HANG UP handset to disconnect current ring- ing or busy tone.

  • Page 36: Camping On - Busy Station, Automatic Callback

    Camping On Selection —PRESS INTERCOM OR SELECT ANS. The other telephone will start ringing. Note: If you do not press INTERCOM after the ring back tones within the time limit set by the installer, the call back is canceled. Comdial August, 03...

  • Page 37: Advanced Camping On Options

    GCA70258 LCD Speakerphone Station User’s Guide • To cancel the call back before your telephone sounds the tone bursts, —PRESS INTERCOM AND DIAL #6. • To camp on at a station with a Do Not Disturb condition set, —SELECT CAMP. A call back will occur when called station is no longer set in the Do Not Disturb mode.

  • Page 38: Camping On - Busy Station, Wait For An Answer (Call Waiting)

    • To answer a call-waiting tone if you receive one while on a call, 1. HEAR short tone burst in receiver. 2. PLACE current call on hold, OR complete call AND HANG UP (waiting call will ring at your telephone). Comdial August, 03...

  • Page 39: Sending Subdued Off-Hook Voice Announcements (Sohva)

    GCA70258 LCD Speakerphone Station User’s Guide 3. LIFT handset to answer call. Your Station BUSY NO ANSWER To Wait For To Send Call To Wait For Callback... Waiting Tone... Callback..Select ...Dial 6 and ✳ ...Select CAMP CALLBACK Wait For Reply...
  • Page 40 SOHVA. Note: If the called station is currently in speakerphone mode or if the SOHVA has been denied by system programming, interac- tive button selection for SOHVA will not be available. Comdial August, 03...

  • Page 41: Advanced Call Handling

    GCA70258 LCD Speakerphone Station User’s Guide 4. ADVANCED CALL HANDLING 4.1 Waiting For A Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line. • To queue for a line group, 1.

  • Page 42: Conferencing

    1. PRESS HOLD. 2. PRESS the line button of the remaining party. • To retrieve a line from hold and bring that party back into the conference, 1. PRESS TRNS/CNF. 2. PRESS line button. 3. PRESS TRNS/CNF. Comdial August, 03...
  • Page 43 GCA70258 LCD Speakerphone Station User’s Guide If you are involved in a conference call with two outside lines, you can drop out of this established conference call and leave the outside lines in the conference with each other. This is known as an unsuper- vised conference call.

  • Page 44: Call Forwarding

    OR PRESS ALL to forward all Call Forwarding Active calls that ring with no answer at your telephone). 6. DIAL extension number of telephone to receive your forwarded calls. 7. PRESS SPEAKER to end. Display shows FWD. Comdial August, 03...

  • Page 45: To Cancel Call Forwarding

    GCA70258 LCD Speakerphone Station User’s Guide • To cancel call forwarding, —SELECT the right interactive button. Forward Only Your PERS Prime Line and Intercom Calls Forward All Calls That RIng At Your Your Caller Forward Station Station Station Forward Only Calls...

  • Page 46: Diverting All Incoming Calls To Another Station

    If enabled by your installer, the Call Forward Outside System (CFOS)* feature allows you to forward incoming or transferred line calls to telephone numbers outside the system. • To activate CFOS with your LCD speakerphone, 1. SELECT OPTIONS. 2. SELECT NEXT until CFWD Call Forwarding appears.
  • Page 47 GCA70258 LCD Speakerphone Station User’s Guide 7. CHOOSE a type of CFOS and SELECT the desired interactive but- No CFOS Number ton (to switch the type of CFOS you SAVE BKSP NEXT wish to select, PRESS TGL): • SELECT Itcm for intercom...
  • Page 48 TAP. Join CFOS-forwarded party and CFOS destination in a confer- ence call. * Comdial has taken reasonable steps in the design of all product features, including CFOS, which protect against unauthorized or fraudulent access to, or use of, a system, or which protect against unauthorized, fraudulent or unaccounted-for access to, or use of, long distance lines.

  • Page 49: Call Parking

    GCA70258 LCD Speakerphone Station User’s Guide 4.5 Call Parking 4.5.1 PARKING A CALL You can place an intercom or outside call on hold in the system so that it can be answered from any station, even though it may not have a line appearance for the call.

  • Page 50: Handling Park Recalls

    To Place Call It Recalls To Your In a Parking Orbit... Station ...DIAL ✳ Orbit Number (910-999) Parking Orbit To Retrieve a Parked Call From Any Other Station..DIAL # and Orbit Number (910-999) Other Stations Parking Calls Comdial August, 03...

  • Page 51: Call Transferring

    4.6 Call Transferring 4.6.1 SCREENED CALL TRANSFERS You can answer a call at your LCD speakerphone and transfer it to another telephone. If you first identify the caller to the party receiving the transfer (giving that user the opportunity to prepare for the call), you have made a screened transfer.

  • Page 52: Unscreened Call Transfers

    2. SELECT MSG to leave a message-waiting indication at the station. 4.6.2 UNSCREENED CALL TRANSFERS You can answer a call at your LCD speakerphone and transfer it to another telephone. If you transfer the call without first announcing it, you have made an unscreened transfer.

  • Page 53: Other Call Transferring Options

    GCA70258 LCD Speakerphone Station User’s Guide 4.7 Other Call Transferring Options 4.7.1 HOT TRANSFER A hot transfer is a type of screened transfer. This feature is useful for transferring calls to people who need to work in a hands free mode.

  • Page 54: Quick Transfer

    3. When party at transfer location answers, ANNOUNCE call. 4. HANG UP, SELECT RELEASE, OR PRESS SPEAKER button. • To do a quick unscreened transfer, 1. ANSWER call. 2. DIAL intercom number for transfer location. 3. HANG UP, SELECT RELEASE, OR PRESS SPEAKER button. Comdial August, 03...
  • Page 55 GCA70258 LCD Speakerphone Station User’s Guide Call Transferring Summary What are the sender’s actions How is the transferred Transfer after answering call delivered to the Best suited option original call? receiver? for: Screened 1. Press TRNS/ Normal intercom ringing Normal trans-...
  • Page 56 Quick 1. Dial Normal intercom ringing Expected Transfer extension2. Dis- (two short bursts) transfers from (without connect attendants intro) and operators who handle a large number of incoming calls which require trans- fer. Comdial August, 03...

  • Page 57: Nonverbal Messaging

    5. NONVERBAL MESSAGING 5.1 LCD Message Delivery You can set system-supplied messages at your station to be received and displayed by a calling LCD speakerphone. • To turn on a message from your telephone, 1. PRESS INTERCOM AND DIAL *02.
  • Page 58 (Write the attendant supplied messages here.) Dial Code Message Back at (default message 1) Call (default message 2) Ask them to hold (default message 3) Take a message (default message 4) I will call back (default message 5) Comdial August, 03...
  • Page 59 GCA70258 LCD Speakerphone Station User’s Guide LCD MESSAGE LIST (Write the attendant supplied messages here.) Dial Code Message August, 03 Comdial...

  • Page 60: Message Waiting Light And Messaging

    Nonverbal Messaging 5.2 Message Waiting Light and Messaging If the system installer designates your LCD speakerphone to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. • To turn on the message-waiting light (and a broken dial tone,...

  • Page 61: Response Message Delivery

    5.3 Response Message Delivery By programming one or more RESPONSE MESSAGE buttons on your LCD speakerphone, you can respond with a variety of messages to many calling situations. A scrolling RESPONSE MESSAGE button allows the sender to select from several different messages which have been programmed by the system attendant.
  • Page 62 Nonverbal Messaging 3. If a scrolling Response Messaging was programmed, continue to PRESS RESPONSE MESSAGE button AND DIAL # when your dis- play shows the message you wish to send. Comdial August, 03...

  • Page 63: Programming

    GCA70258 LCD Speakerphone Station User’s Guide 6. PROGRAMMING 6.1 DSS Numbers Storing another station extension number at a DSS/BLF program- mable location allows you to monitor that station, dial with the press of one button, or pick up or hold calls at that station quickly and con- veniently.

  • Page 64: Speed Dial Numbers

    (remember, to access second level storage at a pro- grammable button, press SHIFT first). DSS/BLF Button PRESS button of Keypad desired station to dial directly DIAL desired number for personal speed dial ∗ DIAL and number for system speed dial Speed Dialing Options Comdial August, 03...
  • Page 65 GCA70258 LCD Speakerphone Station User’s Guide 5. CHOOSE your speed dial route from the following list: Preselect • PRESS line button to select outside EXIT line, • DIAL 00 to select prime line or last line used, • DIAL 01 to 16 to select line...

  • Page 66: Feature Access Codes

    9. PRESS SPEAKER to end. Dial the Access Code • To manually store an access code, 1. PRESS INTERCOM. 2. DIAL **3. 3. PRESS programmable button. 4. DIAL access code for feature. 5. PRESS SPEAKER to end. 6. LABEL button location. Comdial August, 03...
  • Page 67 GCA70258 LCD Speakerphone Station User’s Guide As you program numbers, fill in the identification strips on your tele- phone as well as these tables. Speed Dial Numbers, Features or DSS Locations (Programmable Buttons) Personal Speed Dial Numbers (Keypad Buttons) August, 03...

  • Page 68: Lcd Feature Buttons

    • Group Listen Button (GPLSN)—allows others to hear a conversation over the telephone speaker while you use the handset or headset; the distant party can hear only the conversation transmitted through the handset or headset microphone. • Headset (HDSET)—enables headset operation through the auxiliary jack. Comdial August, 03...
  • Page 69 GCA70258 LCD Speakerphone Station User’s Guide • Music Button (MUSIC)—allows you to enable or disable background music; also allows you to choose from two pre- programmed music sources. • Page Button (PAGE)—provides one-button access to paging. • Park Button (PARK)—parks calls in preselected park orbit.
  • Page 70 8. REPEAT steps 3 through 7 for other features, OR SELECT EXIT to end Responding to Prompts to programming. Program a Pickup Button • To clear a feature button assignment, —REPEAT the above procedure, but SELECT CLEAR before select- ing storage location button. Comdial August, 03...

  • Page 71: Reminder Alert

    GCA70258 LCD Speakerphone Station User’s Guide 6.5 Reminder Alert You can set up to two reminder alerts to sound at your LCD speaker- phone so that you will remember important regular events or occa- sional events. • To set a reminder alert at your telephone, 1.
  • Page 72 ALERT 1 10:30 AM following: CLEAR 1. SELECT CLEAR to turn off the alert. 2. SELECT SET to reset the alert for the same time the following day. Responding to an Alert Comdial August, 03...

  • Page 73: Response Message Button

    You may program a RESPONSE MESSAGE button, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD speakerphone, or to send an LCD message to another LCD speakerphone that you call and receive a busy signal or no answer.
  • Page 74 Programming Notes Comdial August, 03...

  • Page 75: Other Advanced Features

    7. OTHER ADVANCED FEATURES 7.1 Background Music If the telephone system supplies background music, you can turn it on at your LCD speakerphone while on-hook and idle. The system auto- matically turns background music off during calls and voice announcements.

  • Page 76: Line Groups

    12 through 16 60 through 64 * If your system attendant has reassigned your line group access codes, write them here for future reference. 3. LISTEN for outside dial tone. 4. DIAL desired number. 5. LIFT handset to talk. Comdial August, 03...

  • Page 77: Do Not Disturb Condition

    LCD Speakerphone Station User’s Guide 7.3 Do Not Disturb Condition This feature keeps calls from ringing at your LCD speakerphone and makes your station appear to be busy to intercom calls. As a reminder, a station that is set in Do Not Disturb mode will display this infor- mation on the LCD.

  • Page 78: Automatic Redial

    6. IF your system installer has enabled the redial multiple numbers fea- ture, you can have up to 10 numbers in your redial queue. To add numbers to your redial queue, REPEAT step 1 in the above procedure. Comdial August, 03...
  • Page 79 GCA70258 LCD Speakerphone Station User’s Guide • To scroll through numbers in your redial queue if your telephone is currently idle, 1. SELECT ARDL OR the programmed AUTOMATIC REDIAL but- ton. The display shows the last number dialed. 2. Choose one of the following: •...

  • Page 80: Tracker Paging System

    • To track a called party without first calling them, 1. PRESS INTERCOM AND DIAL *8. 2. DIAL extension number. 3. HEAR confirmation beep (Tracker page accepted) OR HEAR busy tone (Tracker page not accepted). 4. PRESS SPEAKER to end. Comdial August, 03...
  • Page 81 GCA70258 LCD Speakerphone Station User’s Guide • To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), 1. ANSWER call AND SELECT TRANS. 2. DIAL extension number.

  • Page 82: Auxiliary Jack

    Your Impact LCD speakerphone may be equipped with an auxiliary jack that provides an interface for a headset, a tape recorder, an external ringer or an external pager. If your LCD speakerphone is so equipped, you must program one of it’s programmable buttons to serve as an enable/disable button for each auxiliary device you plan to connect.
  • Page 83 GCA70258 LCD Speakerphone Station User’s Guide • Program the enable/disable buttons (at any blank programmable button location) as follows: 1. SELECT OPTIONS. 2. SELECT NEXT until the FEAT SPKR to Quit option appears. FEAT NEXT 3. SELECT FEAT. 4. SELECT NEXT until the desired options appear.

  • Page 84: Account Codes

    2. IF not available, PRESS INTERCOM AND DIAL *04 (call is auto- matically placed on hold). 3. DIAL account code. Your telephone automatically returns to the call after you’ve dialed the complete account code. Comdial August, 03...

  • Page 85: Dial By Name

    GCA70258 LCD Speakerphone Station User’s Guide If the installer has arranged your system for account code entry, your display may prompt you to enter an account code before dialing. Depending upon how the installer has programmed your system, these account codes may be “forced”(mandatory) for dialing outside numbers •...

  • Page 86: Volume Control

    NOTE: If you set the ringer to the OFF position, your telephone will sound a short ring burst once for each call you receive at your station while the ringer is off. Comdial August, 03...
  • Page 87 GCA70258 LCD Speakerphone Station User’s Guide • There are eight speaker loudness levels. Set these levels for the current call as follows: —While on a call and in speakerphone mode, PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire.

  • Page 88: Muting Your Speakerphone

    4. DIAL **7 OR PRESS programmed SAVE button to hold the loudness at the last setting for all future calls (until you change the default again). 5. REPEAT this procedure in each mode until you’ve set all default vol- ume levels. Comdial August, 03...

  • Page 89: Programmed Button Display

    GCA70258 LCD Speakerphone Station User’s Guide 7.11 Programmed Button Display 7.11.1 BUTTON FUNCTIONS DISPLAY (BUTTON QUERY) You can cause the display to identify the function of each button on your telephone. • To button query your telephone, 1. SELECT OPTIONS.

  • Page 90: Automatic Set Relocation

    1. CONNECT the telephone line cord to the new jack. 2. OBSERVE the flashing HOLD light AND DIAL # while the light is still flashing (your telephone immediately assumes the features from the new location). Comdial August, 03...

  • Page 91: Paging

    GCA70258 LCD Speakerphone Station User’s Guide 7.13 Paging Your system provides an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds your voice announcement through the telephone speakers or through an external paging unit.

  • Page 92: Imist Module

    IMIST module can support an IST device (modem, FAX machine, industry-standard telephone, etc.) in addition to the LCD speakerphone. Depending on system programming, the IST device may be used to make outgoing calls and receive incoming calls.

  • Page 93: Dss/Blf Console Operation

    GCA70258 LCD Speakerphone Station User’s Guide Power IST Device scs04 IMIST Module 7.15 DSS/BLF Console Operation The IB64X, IB48X, and IB24X DSS/BLF consoles have additional buttons and status lights that extend the memory button capability of an adjacent companion telephone. The buttons can be programmed...
  • Page 94 When the installer assigns a DSS/BLF console to a station port, the system recognizes it as such and automatically clears (blanks) the console buttons so that you can store numbers at the buttons as you need them. ib64x IB64X DSS/BLF Console Comdial August, 03...

  • Page 95: Accessing The Dss/Blf Console Button Levels

    GCA70258 LCD Speakerphone Station User’s Guide 7.15.1 ACCESSING THE DSS/BLF CONSOLE BUT- TON LEVELS The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active.
  • Page 96 Other Advanced Features Comdial August, 03...

  • Page 97: Appendix A Feature Access Codes

    GCA70258 LCD Speakerphone Station User’s Guide APPENDIX A FEATURE ACCESS CODES This chart provides you with a quick reference guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. On page the Feature Access Code section describes a method to program these codes on your telephone at unused programmable buttons.
  • Page 98 Line Groups 2-11 INTERCOM + 80 to Line Groups 12-16 INTERCOM + 60 to Line Pick Up From INTERCOM + 65 to Any Station, Zones 1- Line Pick Up From INTERCOM + 69 Any Station, All Zones Comdial August, 03...
  • Page 99 GCA70258 LCD Speakerphone Station User’s Guide Feature Enable Code Disable Code Meet-Me Answer INTERCOM + 78 Page Message Waiting INTERCOM + *3 + INTERCOM + #3 + extension number extension number Message Wait Retrieval Operator Access INTERCOM + 0 Paging, All Call...
  • Page 100 The following table details several unique dialing codes that are only applicable to single line proprietary and industry-standard telephones. Feature Enable Code Pick Up Last Line Broker’s Call Speed Dial Access Code Saved Number Redial Dial Saved Number TAP Dialing Code Comdial August, 03...

  • Page 101: Appendix B Display Abbreviations

    GCA70258 LCD Speakerphone Station User’s Guide APPENDIX B DISPLAY ABBREVIATIONS This chart identifies the interactive button abbreviations that appear in your display. Abbreviation Feature Definition ACCT Account Codes Stores a button that enables account code entry. ALERT Set Reminder Sets two reminder alerts...
  • Page 102 Makes LCD screen darker. DISP Display Adjusts the contrast of your LCD screen. Do Not Disturb Makes your station appear busy to other sta- tions. When chosen as a feature, stores a button that enables the function. Comdial August, 03...
  • Page 103 GCA70258 LCD Speakerphone Station User’s Guide Abbreviation (Continued) Feature Definition Direct Station Select Stores a personal inter- com number at a DSS button. EXIT Exit Selection Ends a current program- ming session. Speed Dial By Name Selects speed dial num-...
  • Page 104 When chosen as a fea- ture, stores a button that releases privacy for a current call. QUERY Button Query Displays program status of any button. RECON Reconnect Reconnect you to a transferred call. RING Ring Tone Select different ringing tones. Comdial August, 03...
  • Page 105 GCA70258 LCD Speakerphone Station User’s Guide Abbreviation (Continued) Feature Definition SAVE Save Number Permanently saves last number you dialed. When chosen as a fea- ture, stores a button that provides the function. SDIAL Speed Dial Programs a number for one-button calling.
  • Page 106 Display Abbreviations Comdial August, 03...

  • Page 107: Appendix C Glossary

    GCA70258 LCD Speakerphone Station User’s Guide APPENDIX C GLOSSARY Account Code A group of numbers, up to 16 digits in length, entered by station users during incoming or outgoing calls; the system uses account codes to identify the calls by category, or special grouping, for call accounting purposes.

  • Page 108: Call Forward

    LCD telephones. Call Forward Designating another telephone to receive intercom calls normally directed to the user’s telephone. Call Forward Outside System (CFOS) Allows station users to forward incoming or transferred line calls to telephone numbers outside the system. Comdial August, 03...

  • Page 109: Caller Id

    GCA70258 LCD Speakerphone Station User’s Guide Call Park Placing an active call at a particular telephone in system hold (park orbit) and retrieving it by any telephone. Call Pick-Up Answering a call at one telephone when it is ringing at another telephone.
  • Page 110 Dial By Name This feature allows users to employ any two-line display, LCD speakerphone and its interactive buttons to search through an index of names, locate a desired station name or system speed dial name, and automatically call the located item.
  • Page 111 GCA70258 LCD Speakerphone Station User’s Guide Direct Station Selection/Busy Lamp Field (DSS/BLF) Programmable buttons which allow the user one button to place intercom calls to other stations within your system; the button is sometimes referred to as a DSS button. Busy lamp field or BLF is a term for a light that identifies current call status of DSS station.
  • Page 112 IMIST Module which allows the connection of an external device to a Comdial digital telephone. Industry Standard Telephone (IST) Analog telephone with only a basic 12 button keypad and no advanced features...
  • Page 113 GCA70258 LCD Speakerphone Station User’s Guide Last Number Redialing Automatically dialing the last number dialed. Liquid crystal display; the alphanumeric display of several Comdial Digital Telephone models. Line Groups Programmers assemble and program outside lines into distinct line groups which users must dial a certain code to access.
  • Page 114 Programmable Buttons Each telephone or station has buttons that can be user-programmed for autodialing numbers or feature codes, or other special purpose dialing requirements. Comdial August, 03...
  • Page 115 GCA70258 LCD Speakerphone Station User’s Guide Pulse/Tone Switching Changing from pulse/rotary dial signals to tone/ DTMF signals. Queue Method by which a station user waits for an available line by dialing a code and waiting for the system to call back.
  • Page 116 System speed dialing provides system users with a repertory of up to 500 numbers that they can dial from any telephone in the system. The installer or the attendant is responsible for storing the system speed dial numbers. Comdial August, 03...
  • Page 117 GCA70258 LCD Speakerphone Station User’s Guide TAP (Flash/Recall) Depending on your system’s programming, this button gives you a fresh dial tone or activates a hookflash. Toll Restriction Class of service feature by which the system allows or denies outgoing calls to selected users over selected lines.
  • Page 118 A verbal intercom call. Voice Announce Blocking (VAB) A telephone can be set to block voice calls sent to it over the speaker. Zone Paging Paging through the intercoms of some stations or departments in the system. Comdial August, 03...

  • Page 119: Appendix D Speakerphone Characteristics

    At the beginning of each call the telephone must perform a “speech training” test. To achieve optimum performance from the full-duplex speakerphone, Comdial recommends that each user in turn speak about 10 consecutive words to allow the telephone to “train” itself.

  • Page 120: Speakerphone User Guidelines

    • Since the system takes several seconds to provide the best switching, constant sound patterns—such as elongating your words and playing externally-supplied music—may prevent the sound-activated switches from operating properly. Comdial August, 03...
  • Page 121 GCA70258 LCD Speakerphone Station User’s Guide • Place the telephone on a hard surface and away from table edges. Do not place the telephone in corners or enclosures. Do not let obstructions come between you and the microphone. Rooms with hard, flat surfaces that reflect sound may affect the sound-activated switches.
  • Page 122 Speakerphone Characteristics Comdial August, 03...

  • Page 123: Appendix E Feature Networking Support

    System-to-system networking connects several DXP, DXP Plus, FXS and FXT systems together in an arrangement that allows unified communications through the system. Also provided is information on which features Comdial provides remote networking support too. Feature Program...
  • Page 124 Feature Networking Support Feature Program Type Feature Remote Originating/ Parameters Feature Name Networking Terminating (Continued) Support /Both ANI DNIS Originating Comdial/ Local Node (passed QSIG (display across the telephones) network but must be enabled per node) ANS Detect Originating Comdial Across Network...
  • Page 125 GCA70258 LCD Speakerphone Station User’s Guide Feature Program Type Feature Remote Originating/ Parameters Feature Name Networking Terminating (Continued) Support /Both Button, Both Comdial Across Node/Station Programable Network (with limitations) Call Costing Originating None Across Node/Station Network (with limitations) Call Divert...
  • Page 126 Parameters Feature Name Networking Terminating (Continued) Support /Both CFOS Both None Local Node/Station Clock Set Local Node Conference Both Comdial/ Across Station QSIG Network (with limitations) Local Node Day Night Both Comdial Local Node Class of Service Delay Hot Terminating...
  • Page 127 GCA70258 LCD Speakerphone Station User’s Guide Feature Program Type Feature Remote Originating/ Parameters Feature Name Networking Terminating (Continued) Support /Both DNIS Both Comdial Local Node (passed (display across the phones) Network but must be enabled per node) DSS/BLF Both Comdial...
  • Page 128 Feature Networking Support Feature Program Type Feature Remote Originating/ Parameters Feature Name Networking Terminating (Continued) Support /Both Hold Terminating Comdial/ Across Node/Station QSIG Network Hunt Group Terminating Comdial Across Node (can access Network Hunt group across Network but members must be local...
  • Page 129 GCA70258 LCD Speakerphone Station User’s Guide Feature Program Type Feature Remote Originating/ Parameters Feature Name Networking Terminating (Continued) Support /Both Line Both Comdial Local Node Monitoring Line Names Both Comdial/ Across Node QSIG Network Line Queue Both None Lock Both...
  • Page 130 Node/Station Privacy Terminating None Local Node/Station Pulse Set On Originating None Local Node Query Originating None Local Node/Station (button) Queue Terminating Comdial Local Node/Station Quick Terminating Comdial Across Node/COS Transfer Network (with limitations) Recall Call Across Node/Station Forward Network (with...
  • Page 131 GCA70258 LCD Speakerphone Station User’s Guide Feature Program Type Feature Remote Originating/ Parameters Feature Name Networking Terminating (Continued) Support /Both Serial Terminating Comdial/ Local Transfer QSIG Service Originating None Local Node/Station Observe Shift for Both None Across Node/Station Speed Dials...
  • Page 132 Feature Networking Support Feature Program Type Feature Remote Originating/ Parameters Feature Name Networking Terminating (Continued) Support /Both SOHVA Terminating Comdial Local Node/Station SOHVA Originating None Local Node/Station Service Observe Dial Originating None Across Node/Station Network System Both None Across Node...
  • Page 133 GCA70258 LCD Speakerphone Station User’s Guide Feature Program Type Feature Remote Originating/ Parameters Feature Name Networking Terminating (Continued) Support /Both Tracker Both Comdial Local Transfer to Both Comdial Across Node/Station Voice Mail Network Trunk to Both Comdial Across Trunk Network...
  • Page 134 Feature Networking Support Comdial August, 03...

  • Page 135: Index

    LCD Speakerphone User’s Guide INDEX creating conferences 36 creating unsupervised conferences 37 Account Codes 62, 78, 79 all-call 85 All-Call Paging 85 default message table 52 Answering Calls 15, 16, 17 Dial By Name 79 answering calls at night 35...
  • Page 136 Speakerphone 7, 10, 81, 111, 112 Speed Dialing 58, 61 general description of 58 Paging 63, 85 storing at programmable location 60 Parking Calls 63 storing numbers 58 Personal Ringing Tone 4 storing speed dial numbers using 58, 60 Comdial August, 03...
  • Page 137 LCD Speakerphone User’s Guide Subdued Off-Hook Voice Announcement (SOHVA) 22, 23 TAP Button 10 Tracker Paging System 74 Transfer/Conference Button 10 TRNS/CNF 10 turning off 80 turning off ringer 5 understanding abbreviations 93 Unsupervised Conferences 37 user guidelines 112 using a redial queue 73...
  • Page 138 Comdial August, 03...
  • Page 139 Comdial® disclaims all liability relating to feature non-compatibility or associated in any way with problems which may be encountered by incompatible features. Notwithstanding anything contained in this publi- cation to the contrary, Comdial makes no representation herein as to the compatibility of features.
  • Page 140 GCA70258.12 06/03 Printed in U.S.A.

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