Check In - Comdial GCA70–33 User Manual

GCA70–334

Check In

Concierge's Check In feature allows you to select an available room from a room display grid
and check a guest into that room. Remember that at Check In, credit limit and call access are set
according to the default settings as set by the installer, but you may change them at any time.
Check in may be done from the front desk PC or from any of the administrative telephones.
To Check In a guest,
1. Go to the Rooms drop down menu and select Status. A room grid appears listing the vacant
and occupied rooms.
2. Select a vacant room from the room grid.
(To locate a room number on the grid, find the intersection of the room number in the left
column with the room number in the top row. For example: To find Room 174, first locate
170 in the left column, then locate 4 in the top row. The intersection of these two points is
Room 174.)
3. Click on the box of the room you have selected. The room summary dialog appears. Check
the room number in the upper left hand corner of the dialog to make sure it is the room you
want.
4. To check a guest into a room, the Condition box in the room summary dialog must display
"Made." If using maid codes, you may continue with check in if room is unmade.
5. Highlight the name in the Guest Name box and replace it with the guest's name.
6. Click the Check In box in
the lower part of the Room
Summary dialog. The
Room Status will change
from "Vacant" to
"Occupied."
7. If the guest's room has a
direct inward dial (DID)
extension, it will appear in
the Room Summary dialog.
You will want to tell the
guest what the DID
extension is, along with the
hotel's 3-digit prefix.
8. Click Close to enter these
new settings in the system.
Computer Interface
Guest Name box
Check In button
Check In Dialog
Front Desk Attendant's Guide – 5