Comdial Quick Q Manuals

Manuals and User Guides for Comdial Quick Q. We have 4 Comdial Quick Q manuals available for free PDF download: User Manual, Agent's User Manual

Comdial Quick Q User Manual

Comdial Quick Q User Manual (26 pages)

Brand: Comdial | Category: Telephone | Size: 0 MB

Table of Contents

Table of Contents
3
The Supervisor Telephone
5
The Large Screen Display Telephone
6
Description of the Display (Idle Display)
7
Signing in to Quickq
7
Changing the Mode of Operation
9
Recording Announcements
10
Reports
13
Monitoring Agents
14
Responding to Help
16
Call Processing
18
- Receiving ACD Calls
  18
- Using Calling Number ID
  18
- Placing Outgoing Calls
  19
- Assigning an Account Code
  19
Things to Remember
20
Log-In Procedure
21
Responding to Request for Help
22
Supervisor's Menu
23

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Comdial Quick Q User Manual

Comdial Quick Q User Manual (26 pages)

Brand: Comdial | Category: Telephone | Size: 0 MB

Table of Contents

Table of Contents
3
The Scout II Telephone for Supervisors
5
Description of the Display (Idle Display)
7
Signing-In to Quickq
8
Changing the Mode of Operation
10
Recording Announcements
11
Viewing Current Reports
14
Monitoring Agents
15
Responding to Help
17
Call Processing
19
- Receiving ACD Calls
  19
- Placing Outgoing Calls
  19
- Transferring an ACD Call
  19
- Assigning an Account Code
  20
Things to Remember
21
Log-In Procedure
22
Responding to Request for Help
23
Supervisor's Menu
24

Comdial Quick Q Agent's User Manual

Comdial Quick Q Agent's User Manual (24 pages)

Digital LCD speakerphones

Brand: Comdial | Category: Telephone | Size: 0 MB

Table of Contents

Table of Contents
3
The Agent Telephone
5
The Large Screen Display Telephone
6
- Description of the Display (Idle Display)
  7
Interaction with Dxp/Fxs System
7
Signing-In to Quickq
8
Receiving an Acd Call
10
Transferring a Call
11
Requesting Help
12
- Selecting Conferencing During Help
  12
- Selecting Hold During Help
  13
Wrap-Up: Disconnecting from a Call
14
Placing Outgoing Calls
15
- Assigning an Account Code
  15
Alarm Condition
17
Things to Remember
18
Log-In Procedure
19
- Log-In for Multiple Groups
  20
- Incoming Call
  21

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Comdial Quick Q User Manual

Comdial Quick Q User Manual (22 pages)

Scout Telephone

Brand: Comdial | Category: Telephone | Size: 0 MB

Table of Contents

Table of Contents
3
The Scout Telephone for Agents
5
Description of the Display (Idle Display)
6
Interaction with FXS/DXP
7
Signing-In to Quickq
8
Receiving an ACD Call
10
Transferring an ACD Call
11
Requesting Help
12
- Selecting Hold During Help
  13
- Selecting Conferencing During Help
  13
Wrap-Up: Disconnecting from a Call
14
Placing Outgoing Calls
15
Assigning an Account Code
15
Alarm Condition
16
Things to Remember
17
Log-In Procedure
18
Log-In for Multiple Groups
19
Signing-In to Quickq
20

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