Comdial DSU II SCS84125J Station User's Manual
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Comdial DSU II SCS84125J Station User's Manual

Dsu ii digital expandable systems, lcd speakerphone station, this publication supports both impact and impact scs lcd speakerphones
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DSU II Digital Expandable Systems
LCD Speakerphone
Station User's Guide
This publication supports both Impact
and Impact SCS LCD Speakerphones
GCA70281.08 06/03
Printed in U.S.A.

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  • Page 1 DSU II Digital Expandable Systems LCD Speakerphone Station User’s Guide This publication supports both Impact and Impact SCS LCD Speakerphones GCA70281.08 06/03 Printed in U.S.A.
  • Page 2 •Impact SCS 8324S-** Rev. A and later •Impact SCS 8312S-** Rev. A and later •Impact SCS 8324F-** Rev. A and later Contact your Comdial dealer for updates of this as well as other Comdial publications. Copyright © 2003 Comdial Corporation All rights reserved.

  • Page 3: Introduction

    Programming Other Features In addition to the chapters which describe the advanced features of individual stations, this manual also includes a chapter to describe the features of the system which are programmed by the attendant. Attendant Features August, 03 Comdial...

  • Page 4: What Is An Attendant

    These special purpose buttons are described in Chapter 8. Comdial August, 03...
  • Page 5 DXP, DXP Plus, FXS, FXT, and FXII systems together in an arrangement that allows unified communica- tions through the system. For a complete list of features and their properties, see Appendix E, Feature Networking Support. August, 03 Comdial...
  • Page 6 Notes Comdial August, 03...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS About This Book ................i Introduction ................i Basic Operation ................. i Advanced Operation ..............i What is an Attendant? .............. ii 1. Getting Started................ 1 1.1 Welcome ................1 1.2 Setting Up Your Speakerphone ........1 1.2.1 Positioning Your Speakerphone........
  • Page 8 1.5.1 Busy Lamp Field (BLF) lights ....... 12 1.5.2 line button:.............. 12 1.5.3 Fixed Feature or Programmable Feature button:..13 1.5.4 MUTE button: ............13 1.5.5 INTERCOM button:..........13 1.5.6 HOLD button:............14 1.5.7 MESSAGE button ..........14 1.5.8 SPEAKER button: ..........14 2.
  • Page 9 3.5 Camping On Options ............35 3.5.1 Busy or Idle Station, Automatic Callback....35 3.5.2 Busy Station, Wait For An Answer (Call Waiting) 36 4. Advanced Call Handling ............. 37 4.1 Waiting for a Line (Queuing) ......... 37 4.2 Call Transferring ............. 38 4.2.1 Screened Call Transfers ..........
  • Page 10 7.5 Background Music ............71 7.6 Tracker Paging System ........... 72 7.7 Auxiliary Jack ..............74 7.8 Dial by Name ..............77 7.9 Programmed Button Display ........... 78 7.10 Automatic Set Relocation ..........79 7.11 Account Codes .............. 80 7.12 Paging ................81 7.13 Do Not Disturb Condition ..........

  • Page 11: Getting Started

    DSUII LCD Speakrphone User’s Guide 1. GETTING STARTED 1.1 Welcome Congratulations and thank you for using a Comdial telephone! Your digital speakerphone is supported by a communication system with hundreds of built-in, standard features. This manual serves as a helpful guide for using these various functions.

  • Page 12: Positioning Your Speakerphone

    Pedestal Base 2. LIFT the telephone upward with one hand AND RAISE the telephone supporting arms upward with your other hand. (Notice there are three sets of notches under the telephone corresponding to the three positions available.) Comdial August, 03...

  • Page 13: Setting Display Contrast

    1. SELECT OPTIONS. 2. SELECT NEXT until the DISP option appears. 3. SELECT DISP. Your display will read CONTRAST LEVEL 4. SELECT LIGHT or DARK once for each degree of change desired. 5. PRESS SPEAKER to end. August, 03 Comdial...

  • Page 14: Setting A Personal Ringing Tone

    The ringer sounds once for each change as an example of the current setting. Note: If you set the ringer to the OFF position, your telephone sounds a short ring burst once for each call you receive at your sta- tion. Comdial August, 03...

  • Page 15: Answering And Making Calls

    DSUII LCD Speakrphone User’s Guide • To set the speaker and handset loudness levels, 1. PRESS INTERCOM button. COMDIAL 2. PRESS the VOLUME UP Volume Down Button OR VOLUME DOWN button once for each change in HOLD SHIFT M UTE...

  • Page 16: Understanding The Basic Functions

    These features are explained in terms of what they allow you to do. 1.3.1 ALPHANUMERIC DISPLAY (Liquid Crystal Display—LCD) • Displays time, day, date, and active call information • Keeps you apprised of the status of your telephone • Provides programming prompts Comdial August, 03...

  • Page 17: Auxiliary Jack

    1.3.3 MESSAGE-WAITING LIGHT —Indicates that a message awaits pick up 1.3.4 MICROPHONE OPENING —Allows hands-free operation of speakerphone (speak clearly toward microphone opening) 1.3.5 SPEAKER • Sounds distant party’s voice • Sounds ringing and call-in-progress tones August, 03 Comdial...
  • Page 18 Connectors On Bottom Of Telephone *NOTE: These are default button locations. Optional IMIST Module Some systems may permit reprogramming of these buttons to better suit your application. Optional Console-Top Handset or Line Cord-Bottom Headset Impact SCS 8312S-** LCD Speakerphone Comdial August, 03...

  • Page 19: Your Speakerphone's Buttons

    • Selects an intercom line • Allows you to initiate many of the telephone’s features 1.4.4 MUTE BUTTON (MUTE) • Keeps the person on the line from hearing your conversation • Allows reply to a Subdued Off-Hook Voice Announcement (SOHVA). August, 03 Comdial...

  • Page 20: Dss/Blf Programmable Buttons

    • Disconnects a call when you are on a hands free call • Ends or cancels programming 1.4.8 TAP BUTTON (TAP) • Recalls dial tone or generates a hookflash • Retrieves held calls or last call placed on hold Comdial August, 03...

  • Page 21: Transfer/Conference Button (Trns/Conf)

    Volume Down Transfer/ Volume Up Conference Button Shift Button Message SHIFT Mute Button Waiting MUTE Light Speaker HOLD Button Hold Button Connectors On Bottom Of Telephone Intercom Button Handset Line Cord Microphone Opening Impact 8012S-** LCD Speakerphone August, 03 Comdial...

  • Page 22: Your Speakerphone's Display Lights

    • Fluttering red = the line put on hold by another station has recalled. NOTE:You can find the programmable buttons that the installer designates line buttons in the same location as the DSS/BLF but- tons. Ensure that these buttons are labeled correctly to indicate their unique features. Comdial August, 03...

  • Page 23: Fixed Feature Or Programmable Feature Button

    • Steady green or red = you are using your intercom. • Fluttering red = an LCD message is set on your telephone for others to receive when calling. • Flashing orange = someone is calling your extension or a call is being transferred to you. August, 03 Comdial...

  • Page 24: Hold Button

    —Winking green = message awaits pick up. 1.5.8 SPEAKER BUTTON: • On steady (with the telephone on hook and busy) = speakerphone mode • On steady (with telephone on hook and idle) = background music is turned on. Comdial August, 03...

  • Page 25: Answering Calls

    2. For privacy, LIFT handset. • When you hear outside ringing (long bursts) and observe a red flashing light, 1. PRESS flashing line button. 2. SPEAK toward telephone OR LIFT handset if privacy is desired. August, 03 Comdial...

  • Page 26: Answering Intercom Calls

    The system attendant can take action that transfers incoming calls to a particular station or stations for off-hour ringing. • When you hear ringing, 1. PRESS INTERCOM. 2. DIAL 3. SPEAK toward telephone to answer call OR LIFT handset if privacy is desired. Comdial August, 03...

  • Page 27: Caller Id

    LCD for five seconds. • To dial the number of the last incoming call while on an active call, 1. PRESS HOLD. 2. PRESS programmed SAVED NUMBER REDIAL button. (See Feature Buttons section on page 58 for programming.) August, 03 Comdial...

  • Page 28: Holding Calls

    • To place a call on exclusive hold, —PRESS HOLD twice. • To retrieve exclusive hold, 1. PRESS line button of held call (with winking green light), OR PRESS TAP. 2. SPEAK toward telephone OR LIFT handset if privacy is desired. Comdial August, 03...

  • Page 29: Hold Recalls

    1. SELECT HOLD (interactive button) to place the call on hold at your station and restart hold timer. 2. PRESS line button (with flutter- A Recalling Held LIne ing green light) OR SELECT ANS to retrieve the call. August, 03 Comdial...

  • Page 30: Directed Hold

    2. DIAL extension number of that telephone. 3. ANSWER call as desired OR PRESS SPEAKER to hang up. • To pick up a call that was placed on hold at your telephone by a user at another telephone, —PRESS INTERCOM AND DIAL Comdial August, 03...

  • Page 31: Call Pickup

    • To answer a call that is ringing at any telephone in the system, 1. PRESS INTERCOM. 2. DIAL 3. DIAL extension number of ringing telephone. 4. SPEAK toward telephone OR LIFT handset if privacy is desired. August, 03 Comdial...

  • Page 32: Pickup For Monitored Stations

    For any ringing telephone..DIAL 4 + extension code ✳ Ringing Your Station Station ...PRESS flashing If you have programmed DSS/BLF a DSS/BLF button for the ringing telephone... button Answering Calls for Other Stations Comdial August, 03...

  • Page 33: Receiving Sohva Announcements

    • To respond to a SOHVA verbally, S12 Calling 1. PRESS AND HOLD BLOCK MUTE. 2. SPEAK into handset. Dis- tant party cannot hear your response. Incoming SOHVA 3. RELEASE MUTE after response is complete to return to distant party. August, 03 Comdial...

  • Page 34: Voice Announce Blocking

    If your system installer makes this feature available, you can prevent voice announcements from sounding over your telephone speaker if you wish. This feature also blocks Subdued Off-Hook Voice Announcements (SOHVA) and displays Access Denied in response to attempted SOHVAs. Comdial August, 03...
  • Page 35 5. PRESS SPEAKER to end. INCOMING SOHVA SOHVA RESPONSES SOHVA Your Delivering Station Station Press and Hold MUTE VERBAL While Speaking Select MSG And NONVERBAL Choose Message To Deliver Select BLOCK BLOCK To Disconnect nswering a SOHVA August, 03 Comdial...
  • Page 36 Answering Calls GCA70-281 Notes: Comdial August, 03...

  • Page 37: Making Calls

    • To dial an outside number using your prime line, 1. PRESS SPEAKER OR LIFT handset if privacy is desired. Outside line is automatically selected. 2. LISTEN for dial tone. 3. DIAL number. August, 03 Comdial...

  • Page 38: Making Intercom Calls

    DSS/BLF button again. • To manually cause the other telephone to ring J Doe (tone calling), TRACK CAMP 1. PRESS INTERCOM. 2. DIAL extension number (called telephone will ring) Calling J Doe Comdial August, 03...
  • Page 39 DSS/BLF button again. • To voice announce manually, 10:42 J Doe 1. PRESS INTERCOM. 2. DIAL extension number. 3. SPEAK your announcement. Connected to J Doe • To voice announce automatically, 1. PRESS DSS/BLF button. 2. SPEAK your announcement. August, 03 Comdial...

  • Page 40: Automatic Dialing

    2. PRESS SHIFT AND programmed autodial button (to choose number stored as second choice at that button). • To dial a personal speed dial number, —While on hook; DIAL speed dial number on dial pad (0 to 9). Comdial August, 03...

  • Page 41: Redialing

    3.4.1 REDIAL - LAST-DIALED NUMBER • To redial the last-dialed number, 1. PRESS SPEAKER OR HANG UP handset to disconnect cur- rent ringing or busy tone. 2. DIAL #. 3. LISTEN for ringing or busy tone over the telephone speaker. August, 03 Comdial...

  • Page 42: Automatic Redialing

    2. The number will be dialed once a minute for 10 minutes (INTERCOM light flashes). Listen for ringing or busy tone over the monitor speaker. Note: You must pick up the handset once the call is connected, or the system will disconnect the call after 30 seconds. Comdial August, 03...

  • Page 43: Redial Programming (Storing Numbers)

    • To permanently store a number you’ve just dialed, SELECT SAVE. • To dial the saved number, 1. PRESS HOLD. 2. PRESS programmed SAVE NUMBER REDIAL button. (See page 62 for instructions on programming a Save Number Redial button.) August, 03 Comdial...

  • Page 44: Sending Sohva Announcements

    2. SELECT SOHVA AND HEAR several quick tone bursts. 3. MAKE announcement (busy tone means that your SOHVA has been denied through system programming or that the called party has blocked your SOHVA). 4. WAIT on line for reply (either verbal or LCD reply). Comdial August, 03...

  • Page 45: Camping On Options

    • To camp on at a station with a Do Not Disturb condition set, 1. MAKE intercom call. 2. SELECT CAMP. A callback will occur when called station is no longer set in the Do Not Disturb mode. August, 03 Comdial...

  • Page 46: Busy Station, Wait For An Answer (Call Waiting)

    Wait for Reply and Disconnect Busy station When idle, hears tone your call and may respond When any activity is connected. or ignore. occurs at station, your call is connected. Busy Idle Station Station Camp On Options Comdial August, 03...

  • Page 47: Advanced Call Handling

    4. When the line is free, your telephone sounds five short ring bursts telling you that you can use your line. 5. LIFT handset to answer. If you no longer need the line, ignore the ring burst. August, 03 Comdial...

  • Page 48: Call Transferring

    The intercom party then has the call (if he or she answered the screened transfer with the handset). If you announce the transfer over the speaker, the intercom party’s telephone will ring with the trans- ferred call after you hang up. Comdial August, 03...
  • Page 49 J Doe ringing, take one of the TRACK CAMP following steps: 1. SELECT CAMP to camp-on to the station. No Answer from J Doe 2. SELECT MSG to leave a mes- sage-waiting indication at the station. August, 03 Comdial...

  • Page 50: Unscreened Call Transfers

    1. PRESS HOLD to place the call on hold at your telephone. Attempted Transfer of 2. SELECT ANS to return to the Line 2 to J Doe is Recalling call. 3. SELECT SEND to retry the transfer. Comdial August, 03...

  • Page 51: Conferencing

    5-party conference (including yourself). • To continue conversation on remaining line after other outside Conference lines have dropped out of J Doe J Smith conference, —PRESS the line button of the remaining party. Active Conference August, 03 Comdial...

  • Page 52: Unsupervised Conference Calls

    • To drop out of a conference call between you and two outside lines (creating an unsupervised conference), —DIAL # AND HANG UP (lines remain lighted/in use until one or both outside parties disconnect). Comdial August, 03...
  • Page 53 Conference... Other Conference Station Call ... Press TRNS/CONF To Drop Out of A Conference... To Remove a Caller From A Conference... Your Station Other ...Dial # Station ...Select Line Button and Disconnect Line Managing a Conference August, 03 Comdial...

  • Page 54: Call Parking

    • To place a park recall on hold at your station, Recall Li —SELECT HOLD. After the call HOLD remains on hold for a period of time, it rings back to your tele- phone as a hold recall. A Park Recall Comdial August, 03...

  • Page 55: Call Forwarding

    4.5.1 FORWARDING A CALL You can forward calls that normally ring at your telephone to another telephone for answering. You can forward just your prime line and intercom calls or you can forward all calls that ring at your telephone. August, 03 Comdial...
  • Page 56 FWD to J Doe 2. SELECT NEXT until CFWD appears. 3. SELECT CFWD. 4. SELECT PERS for prime line and intercom calls, OR SELECT ALL for all calls. 5. SELECT CLEAR to disable call forwarding. 6. PRESS SPEAKER to end. Comdial August, 03...

  • Page 57: Call Forward Outside System (Cfos)

    Forward Station * Comdial has taken reasonable step in the design of all product features, including CFOS, which protect against unauthorized or fraudulent access to, or use of, a system, or which protect against unauthorized, fraudulent or unaccounted-for access to, or use of, long distance lines.
  • Page 58 Advanced Call Handling GCA70-281 Notes: Comdial August, 03...

  • Page 59: Nonverbal Messaging

    3. DIAL extension number of telephone. DSS/BLF light turns off. • If you are the recipient of a station-to-station message reminder (a BLF light is fluttering), answer it as follows: —PRESS DSS/BLF button associated with lighted BLF light. Call is made to associated station automatically. August, 03 Comdial...

  • Page 60: Message Waiting Light And Messaging

    • To turn on the message waiting light at an idle telephone, 1. PRESS MESSAGE. (PRESS INTERCOM AND DIAL for models 8012S and 8024S). 2. DIAL extension number of station to be alerted. The message waiting light of called station will flash. Comdial August, 03...
  • Page 61 2. PRESS MESSAGE. (PRESS INTERCOM AND HOLD for models 8012S and 8024S). Connection to the station that left message is automatic. Table 0-1 LCD Message List (Write attendant supplied messages here.) Table 0-2 Dia Table 0-3 Message l Code Back At Call August, 03 Comdial...

  • Page 62: Lcd Message Delivery

    For default message 2, which is “Call,” dial the telephone num- ber of where you will be. 4. PRESS SPEAKER to end message. Intercom light flashes steadily. • To turn off message and your intercom light, 1. PRESS INTERCOM. 2. DIAL #02. Comdial August, 03...

  • Page 63: Assist Button Message Delivery

    ASSIST button programming.) 3. If the assisting telephone is idle, a ring burst sounds and a mes- sage appears in its display. If it is busy, the message appears when it becomes idle. August, 03 Comdial...
  • Page 64 Nonverbal Messaging GCA70-281 Notes: Comdial August, 03...

  • Page 65: Programming

    1. SELECT OPTIONS. 2. SELECT NEXT until DSS appears. Designating an Extension 3. SELECT DSS. 4. PRESS programmable button to choose location. 5. DIAL extension number. 6. PRESS next location button AND STORE next DSS number. August, 03 Comdial...

  • Page 66: Autodial And Speed Dial Numbers

    1. Remain on the line and briefly explain to the dispatcher the rea- son for the call; 2. Perform such activities in the off-peak hours, such as early morning or late evening. Comdial August, 03...
  • Page 67 TAP to store a hook- flash, then continue dialing. Also, you may need to erase the typed digits appearing in your display to correct them. If you do, select BKSP once for each digit to be removed. August, 03 Comdial...

  • Page 68: Feature Access Codes

    (as described in the next section), several other features may be programmed by using their access codes. The feature codes are programmed like speed dial numbers and can occupy the same programmable buttons on your telephone. Comdial August, 03...
  • Page 69 Note: The telephone system allows only one autodial number at a programmable button; however, you can store an autodial number or feature code at a second level of a location where a DSS is already stored; just repeat the programming procedure August, 03 Comdial...
  • Page 70 Programming GCA70-281 As you program numbers, fill in the identification strips on your tele- phone. Speed Dial Numbers, Features Or DSS Locations (Programmable Buttons Personal Speed Dial Numbers (Keypad Buttons) Comdial August, 03...

  • Page 71: Feature Buttons

    • Do Not Disturb Button—prevents other telephones from ringing your telephone. • Page Button—provides one-button access to paging. • Privacy Button—releases privacy for current call. • Saved Number Redial Button—redials saved last-dialed number. • Voice-Announce Block Button—blocks voice announcements. August, 03 Comdial...
  • Page 72 8. SELECT PREV OR NEXT until Responding to Selections next feature choice is displayed or Required for Paging until EXIT is displayed. 9. REPEAT last two steps until all feature buttons are programmed, OR SELECT EXIT to end. Comdial August, 03...

  • Page 73: Special Purpose Feature Buttons

    3. DIAL 5. 4. DIAL a message number (0 through 9). Note: Programmed messages available for use are created by the system attendant and are listed in a table on page 51 . 5. PRESS SPEAKER to end. August, 03 Comdial...

  • Page 74: Transfer Button

    • To program a group listening button, 1. PRESS INTERCOM AND DIAL **1. 2. PRESS desired programmable button. 3. DIAL 98. 4. PRESS SPEAKER to end. Comdial August, 03...

  • Page 75: Assist Button

    DIAL keypad number (1, 2, 3 etc.) to choose prepro- grammed message (see attendant or table on page 51 for list of LCD messages). 5. IF one particular station must always receive message, DIAL extension number of that station. 6. PRESS SPEAKER to end. August, 03 Comdial...
  • Page 76 Programming GCA70-281 Notes: Comdial August, 03...

  • Page 77: Other Features

    • To access a system line group, 1. PRESS INTERCOM. 2. Dial desired line group access code: Line Group Access Codes Line Group Default Code 3. LISTEN for outside dial tone. 4. DIAL desired number. August, 03 Comdial...

  • Page 78: Volume Control

    • There are eight speaker loudness levels. Set these levels for the current call as follows: —While on a call and in speakerphone mode, PRESS the VOL- UME UP OR VOLUME DOWN button once for each change in loudness that you desire. Comdial August, 03...
  • Page 79 Set the level for the current call as follows: —While on a call and in the group listening mode, PRESS VOL- UME UP OR VOLUME DOWN button once for each change in loud- ness you desire. August, 03 Comdial...

  • Page 80: Muting Your Speakerphone

    3. While in that mode, PRESS VOLUME UP or VOLUME DOWN to adjust loudness. Impact SCS Volume Buttons 4. DIAL **5 to hold the loudness at the last setting for all future calls (until it is changed again). Comdial August, 03...

  • Page 81: Background Music

    • To turn the music off, 1. SELECT OPTIONS. 2. SELECT NEXT until the MUSIC option appears. 3. SELECT MUSIC. 4. SELECT OFF. 5. PRESS SPEAKER to end (the speaker light turns off when background music is off). August, 03 Comdial...

  • Page 82: Tracker Paging System

    (Some models will also display your station name if the system is programmed to include station names.) * If the Tracker paging system does not accept your actions, an error tone will sound at your telephone. Comdial August, 03...
  • Page 83 • To respond when your Tracker Pager displays park orbit dialing code, 1. From any system station, PRESS INTERCOM. 2. DIAL #. 3. DIAL displayed orbit code (91 to 99). 4. RETRIEVE call. August, 03 Comdial...

  • Page 84: Auxiliary Jack

    NOTE: The recorder, external ringer, or pager requires external power. The recorder mode allows you to send your voice and that of the distant party to a tape recording machine. The ringer mode allows an external speaker to sound the ringing of your telephone. Comdial August, 03...
  • Page 85 95 = External Ringer Button, 96 = Tape Recorder Button, 97 = External Pager Button. 5. PRESS TRNS/CONF. 6. REPEATEDLY PRESS the programmable button AND DIAL separate codes until all four buttons are programmed, OR PRESS SPEAKER to end. August, 03 Comdial...
  • Page 86 Also, do not connect the tip and ring leads of a telephone line to the auxiliary jack. Do not connect any devices to the auxiliary jack other than those mentioned above. Comdial August, 03...

  • Page 87: Dial By Name

    3. DIAL three digits for the first three letters of the name you want to locate (for example, dial 266 for Comdial). 4. The display shows the first exist- ing name match to the dialed digits...

  • Page 88: Programmed Button Display

    2. SELECT NEXT until the Button Query QUERY option appears. Press Any Button 3. SELECT QUERY. 4. PRESS the button in question. 5. READ the displayed information Button Query (display will hold for few seconds before the telephone returns to idle). Comdial August, 03...

  • Page 89: Automatic Set Relocation

    1. CONNECT the telephone line cord to the new jack. 2. OBSERVE the flashing HOLD light AND DIAL while the light is still flashing (your telephone immediately assumes the features from the new location). August, 03 Comdial...

  • Page 90: Account Codes

    3. DIAL *04 AND account code OR PRESS programmed ACCOUNT CODE button. 4. LISTEN for dial tone AND DIAL number you are calling. Note: See Feature Buttons section on page 54 for instructions on programming a dedicated ACCOUNT CODE button. Comdial August, 03...

  • Page 91: Paging

    5. STAY on line if awaiting a reply (known as Meet-Me page), OR HANG UP to end. • To make a reply to a Meet-Me page, 1. LIFT handset of nearest telephone. 2. PRESS INTERCOM. 3. DIAL 88. 4. MEET paging party on line August, 03 Comdial...

  • Page 92: Do Not Disturb Condition

    1. Hear ringing and notice incoming call information in display. 12:35 Do Not Disturb 2. PRESS programmed DO NOT DISTURB button. (See Feature Buttons section on page 54 for programming instructions.) Station with DND Set Comdial August, 03...

  • Page 93: Data Interface Unit

    —PRESS the DATA button. If a call is in progress on your tele- phone, it transfers to the IST device if the device is off-hook; otherwise, the call drops. Your telephone still provides visual messages and indications even though its voice path is routed to the IST device. August, 03 Comdial...

  • Page 94: Imist Module

    The IMIST module does not have its own extension number and does not function simultaneously with the speakerphone. Note: The IMIST module does not provide voltage to light a mes- sage waiting light. Message waiting lights on devices plugged into the IMIST module will not function. Comdial August, 03...
  • Page 95 Telephone Status Your telephone is selected for operation On Green Your IST device is selected but is idle On Red Your IST device is selected and is busy Flashing Red Your IST device is ringing IMIST Module August, 03 Comdial...

  • Page 96: Dss/Blf Console Operation

    DSS buttons so that you can store numbers at the buttons as you need them. The DSS/BLF console will not operate in a bridged mode. ib64x IB64X DSS/BLF Console Comdial August, 03...

  • Page 97: Accessing The Dss/Blf Console Button Levels

    You can use one level on the IB48X and two levels on the IB24X. ib24x ib48x Level access buttons Level access buttons IB24X DSS/BLF Console IB48X DSS/BLF Console August, 03 Comdial...
  • Page 98 Other Features GCA70-281 Notes: Comdial August, 03...

  • Page 99: Appendix A Feature Access Codes

    Background Music INTERCOM + INTERCOM + #1 Call Forwarding, INTERCOM + INTERCOM + #5 All Calls Call Forwarding, INTERCOM + INTERCOM + #05 Personal Calls Call Forward Outside INTERCOM + INTERCOM + #07 System (DSU II systems only) August, 03 Comdial...
  • Page 100 INTERCOM + INTERCOM + #90 *90 + extension number Executive Override INTERCOM + extension number + *03 Hookflash Code INTERCOM + LCD Messaging INTERCOM + INTERCOM + #02 *02 + message number Line Group 1 INTERCOM + Comdial August, 03...
  • Page 101 Paging, All-Call INTERCOM + Paging, External INTERCOM + Paging, Meet-Me INTERCOM + Paging Park Orbit, Send INTERCOM + * + orbit code (91 to 99) Park Orbit, Retrieve INTERCOM + # + orbit code (91 to 99) August, 03 Comdial...
  • Page 102 * + 01 to 99 Tracker Pager INTERCOM + INTERCOM + #06 Tracker Pager—Send INTERCOM + Tracker Page #01 + extension number Toll Restriction INTERCOM + Override Voice Announce Block INTERCOM + INTERCOM + #2 Volume Save INTERCOM + Comdial August, 03...

  • Page 103: Appendix B Display Abbreviations

    Redials a busy call once a Redial minute for 10 minutes. BKSP Backspace While programming a speed dial number, backspace erases an incorrect entry. BLOCK Block Blocks all SOHVAs and Announcements other voice announcements from sounding over the telephone speaker. August, 03 Comdial...
  • Page 104 Displays cost of recently completed call. CWAIT Call Waiting Sends a call waiting tone to a busy station. Wait on line for response. DARK Dark (contrast) Makes LCD screen darker. DISP Display Adjusts the contrast of your LCD screen. Comdial August, 03...
  • Page 105 G[NUMBER] Group Displays the currently selected line group. HOLD Hold Displays status of current call. HVHLD Ask Caller To Send a non-verbal Hold response to a SOHVA caller as instructions to place the outside caller on hold. August, 03 Comdial...
  • Page 106 Selects interactive button features. OVER Override Overrides either a do-not- disturb condition or a busy signal at a station you have called. P[NUMBER] Port Displays port. PAGE Paging When chosen as a feature, provides one-button access to paging. Comdial August, 03...
  • Page 107 Station Displays station of current call. SAVE Save Number Permanently saves last number you dialed. When chosen as a feature, stores a button that provides the function. SDIAL Speed Dial Programs a keypad number for one-button calling. August, 03 Comdial...
  • Page 108 Voice Announce Inhibits your station from Block receiving a SOHVA. Also, blocks voice calls sent over the speaker. When chosen as a feature, stores a button that provides the function. Comdial August, 03...

  • Page 109: Appendix C Glossary

    Automatic Dialing (or Autodialing) Using programmable buttons to store numbers for one- or two- button dialing. Automatic Redialing Turning on a program that automatically redials the last num- ber dialed once a minute for 10 minutes. August, 03 Comdial...

  • Page 110: Block Programming

    Allows station users to forward incoming or transferred line calls to telephone numbers outside the system. Call Park Placing an active call at a particular telephone in system hold (park orbit) and retrieving it by any telephone. Comdial August, 03...
  • Page 111 This optional unit provides connections for your standard mul- tiline digital telephone and Industry Standard Telephone (IST) device such as a FAX machine or answering machine. Departmental Station Operation The operation of stations that are organized into departments. August, 03 Comdial...
  • Page 112 A mode that disables incoming call ringing and intercom call- ing. Dual Tone Multiple Frequency (DTMF) The tones made by your telephone when you dial. Dynamic Line Button System temporarily assigns a normally unassigned line to an idle line button for certain call handling operations. Comdial August, 03...
  • Page 113 The switch on a telephone which, when depressed manually or by the handset, disconnects a call. IMIST Module which allows the connection of an external device to a Comdial digital telephone. Industry Standard Telephone (IST) Analog telephone with only a basic 12 button keypad and no advanced features...
  • Page 114 Last Number Redialing Automatically dialing the last number dialed. Liquid crystal display; the alphanumeric display of several Comdial Digital Telephone models. Line Groups Programmers assemble and program outside lines into distinct line groups which users must dial a certain code to access.
  • Page 115 Programmable Buttons Each telephone or station has buttons that can be user-programmed for autodialing numbers or fea- ture codes, or other special purpose dialing requirements. Pulse/Tone Switching Changing from pulse/rotary dial signals to tone/DTMF signals. August, 03 Comdial...
  • Page 116 Allows users to first announce and then transfer both line and intercom calls from one station or group to another. Service Observing Class of service programming option allows users to enter an in-progress call in an unannounced muted mode to monitor the call. Comdial August, 03...
  • Page 117 Depending on your system’s programming, this button gives you a fresh dial tone or activates a hookflash. Toll Restriction Class of service feature by which the system allows or denies outgoing calls to selected users over selected lines. August, 03 Comdial...
  • Page 118 A verbal intercom call. Voice Announce Blocking (VAB) A telephone can be set to block voice calls sent to it over the speaker. Zone Paging Paging through the intercoms of some stations or departments in the system. Comdial August, 03...

  • Page 119: Appendix D Speakerphone Characteristics

    At the beginning of each call the telephone must perform a “speech training” test. To achieve optimum performance from the full-duplex speakerphone, Comdial recommends that each user in turn speak about 10 consecutive words to allow the telephone to “train” itself.

  • Page 120: Speakerphone User Guidelines

    • Place the telephone on a hard surface and away from table edges. Do not place the telephone in corners or enclosures. Do not let obstructions come between you and the microphone. Rooms with hard, flat surfaces that reflect sound may affect the sound-activated switches. Comdial August, 03...
  • Page 121 • When both you and the distant party use speakerphones, the sound-activated switches can occasionally detect both voices simultaneously, thus blocking out both voices. August, 03 Comdial...
  • Page 122 Speakerphone Characteristics Comdial August, 03...

  • Page 123: Index

    Calling 67 code numbers 67 compatible devices 74 Conferencing 41, 42 configuring 74 Group Listening 69 connecting an external pager 75 connecting an external ringer 74 connecting to the auxillary jack 74 creating 41 handling hold recalls 19 August, 03 Comdial...
  • Page 124 4, 51, 68 turning on 50, 51 orbit codes 44 outside calls 15 unscreened transfers 40 Unsupervised Conference 42 Paging 72, 75, 81 user guidelines 110 Parking Calls 44 using directed hold 20 personal calls 46 Comdial August, 03...
  • Page 125 49 VAB 25 Voice Announce Block 25 Voice Announce Block (VAB) 25 Volume Control 68, 70 VOLUME DOWN Button 68 VOLUME UP Button 68 waiting for a Meet-Me page 81 zone codes 81 Zone Paging 81 August, 03 Comdial...
  • Page 126 Comdial August, 03...
  • Page 127 Notwithstanding anything contained in this publi- cation to the contrary, Comdial makes no representation herein as to the compatibility of features. This manual has been developed by Comdial Corporation (the “Com- pany”) and is intended for the use of its customers and service personnel.
  • Page 128 GCA70281.08 06/03 Printed in U.S.A.

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