Using The Administrative Telephones - Comdial GCA70–33 User Manual

Front desk attendant’s guide
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Administrative Telephone Interface

Using the Administrative Telephones

Administrative telephones can perform most of the functions that the Concierge PC performs.
During a room view you can use the Feature Access buttons (described in Feature Access
Button Locations, beginning on page 31) to check or set any of the room settings.
To view a guest room from an idle telephone,
1. Press the Login/Logout button (see Feature Access Button Locations, beginning on page
31, for the button locations on your telephones). Depending on system programming, the
display may change immediately to the Enter display (step 3).
2. Press the Select Room button.
3. Enter the number of the room you wish to view.
4. Press the Enter softkey (softkeys are located under the LCD).
5. The display shows the room number and, in the upper right, the room's DID number if it
has one.
6. Use the Feature Access buttons to view or change guest room settings (refer to Feature
Access Button Functions, beginning on page 34).
7. Press the Login/Logout button to return to normal telephone operation, or press the Select
Room button to view another room.
To view a guest room while on an intercom call with the guest,
NOTE: To view a guest room while on a call, the administrative telephones must be set to
automatic or semi-automatic mode by the installer.
1. If your telephone is programmed for Automatic mode, you don't need to do anything to
access guest room features—they will automatically be active when you receive a call from
a guest telephone.
If your telephone is programmed for Semi-Automatic mode, you will have to press the
Login/Logout button to access guest room features when you receive a call from a guest.
You do not need to select a room because Concierge automatically selects the current
extension.
2. Use the Feature Access buttons to view or change guest room settings (refer to Feature
Access Button Functions, beginning on page 34).
3. Press the Login/Logout button to return to normal telephone operation, or press the Select
Room button to view another room.
36 – Front Desk Attendant's Guide
GCA70–334

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