Computer Interface; The Impact Concierge Program - Comdial GCA70–33 User Manual

GCA70–334
2

The Impact Concierge Program

The Concierge computer interface is designed for use at the hotel's front desk. You may
perform all system functions from the PC; the PC's visual interface makes it the quickest and
easiest way to access the Concierge system.
To start the Concierge program,
1. Turn on the PC. The Windows 2000 desktop screen appears.
2. The Concierge program should start automatically. Otherwise, you must double click on
the Concierge shortcut icon located on the Windows 2000 desktop screen.
3. When the Concierge main screen appears, click on the login button in the upper left corner
of the screen. Type your password and press Enter (the default password is user—you must
type it in lower case). The main Concierge Front Desk screen appears.
Impact Concierge is a real-time application in constant communication with the telephone
switch. Any other programs running on the Concierge PC may slow or halt the operation
of the Concierge program.
Do not load additional software onto the Concierge PC! Load only those programs
necessary for Concierge to operate properly. Loading other software programs may cause
the Concierge PC to crash!

Computer Interface

Caution
Computer Interface
Front Desk Attendant's Guide – 3