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Impact Concierge 8312S Series
Comdial Impact Concierge 8312S Series Manuals
Manuals and User Guides for Comdial Impact Concierge 8312S Series. We have
2
Comdial Impact Concierge 8312S Series manuals available for free PDF download: System Reference Manual, User Manual
Comdial Impact Concierge 8312S Series System Reference Manual (160 pages)
DXP, DXP Plus, and FX Series Digital Communications Systems LCD Speakerphone
Brand:
Comdial
| Category:
Telephone
| Size: 0.63 MB
Table of Contents
Table of Contents
3
1 Introducing the LCD Speakerphone
7
Using this Guide
7
Using Your Speakerphone
9
Introducing the Lcd Speakerphone
12
Understanding the Display Abbreviations
14
Knowing Your Speakerphone's Functions
18
Understanding What the Lights Mean
20
Adjusting the Telephone Pedestal
22
2 Answering Calls
23
Answering Outside Calls
23
Answering Intercom Calls
24
Answering Calls at Monitored Stations
25
Answering Night-Transferred Calls
26
Making a Call Pick-Up
27
Responding to a Subdued
28
3 Making Calls
29
Dialing Manually
29
Dialing Automatically
30
Using Dial by Name
31
Redialing a Previously Dialed Number
32
Using Line Groups
36
Waiting for a Line (Queuing)
37
Making Intercom Calls
38
Camping on at a Busy Station and Waiting for an Automatic Callback
39
Camping on at an Idle Station and Waiting for an Automatic Callback
40
Camping on at a Busy Station
40
And Waiting for an Answer
40
Overriding a Call or a Do Not Disturb Condition at Another Telephone
41
Making a Subdued Off-Hook Voice
42
Announcement (SOHVA)
42
4 Placing Calls on Hold
43
Holding Calls
43
Handling Hold Recalls
46
Parking Calls
47
Handling Park Recalls
48
5 Transferring Calls
49
Transferring Calls-Screened
49
Transferring Calls-Unscreened
51
Making a Hot Transfer
52
Transferring Calls Using Quick Transfer
53
6 Conferencing Calls
55
Conferencing Telephones Together
55
7 Using the Other Telephone Features
57
Adjusting the Display Contrast
57
Blocking Voice-Announce Calls
57
Displaying Status of Busy Lines and Stations (Busy Button Inquiry)
58
Displaying Button Functions (Button Query)
59
Diverting Incoming Calls to Another Station
59
Entering Account Codes
60
Entering Authorization Codes
61
Forwarding Calls
62
Listening to a Call over the Telephone Speaker
63
Making a Call Non-Private (Privacy Release)
64
Monitoring a Conversation between
65
Two Telephones (Service Observing)
65
Muting Your Telephone
66
Sending a Paging Announcement
66
Setting a Do Not Disturb
68
Condition at Your Station
68
Setting the Volume Control
69
Setting Your Personal Ringing Tones
71
Switching the Dialing Mode
72
Between Pulse and Tone
72
Using Background Music
72
Using Direct Inward
73
Using the Auxiliary Jack
76
Using the Tracker Paging System
78
Using E and M Tie Lines
80
Call Forward Outside System
82
Mark Problem Line
84
Automatic Set Relocation
85
Using the IMIST Module
86
Using the Caller ID Feature
87
8 Sending and Receiving Non-Verbal Messages
89
Sending LCD Messages
91
Sending Response Messages
93
9 Programming Your Telephone
95
Programming for Speed Dialing
95
Storing Speed Dial Numbers
97
Storing DSS Numbers
98
Using the Feature Buttons
99
Storing the Response Message Button
101
Storing Access Codes
102
Setting a Reminder Alert
103
10 Using the Attendant Features
105
Creating LCD Messages
105
Disabling a Station
109
Disabling a Telephone Line
110
Enabling or Disabling Message Waiting
111
Naming the System Telephones
112
Naming the Telephone Lines
116
Printing Station Message Detailed Accounting (SMDA) Reports
119
Setting the Night
122
Transfer of Ringing Mode
122
Setting the System Clock
123
Storing the System Speed Dial Numbers
124
Transferring the Attendant Calls to the Alternate Attendant Telephone
126
Using the Overflow Transfer
127
Using the Digital Voice Announce Option
128
Contents
128
Using the Special Attendant Buttons
134
Viewing the System Status Log
137
Operating Your Telephone
139
With a DSS/BLF Console
139
Troubleshooting Your Telephone
141
Index
143
Q Uick Reference Guide . . . . . . . . . . . . . . . . . . . . . Quick
146
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Comdial Impact Concierge 8312S Series User Manual (54 pages)
Front Desk Attendant’s Guide
Brand:
Comdial
| Category:
Telephone
| Size: 0.76 MB
Table of Contents
Impact Concierge
1
Table of Contents
3
1 Impact Concierge
5
Introduction
5
2 Computer Interface
7
The Impact Concierge Program
7
Guest Room Features
8
Check in
9
Check out
10
Room Type
11
Credit Limit
12
Direct Inward Dialing
13
Do Not Disturb
14
Condition
15
Message Waiting
17
Call Access
19
Wakeup Call
21
Telephone State
23
Room Status/Condition Grids
24
Calls Dialog
25
Directory
26
Printouts
27
Housekeeping
28
Daily and Yearly Maid Statistics
29
Alarms Display
30
Alarm Types
31
Alarm Modes
32
Wakeups
33
3 Administrative Telephone Interface
35
Administrative Telephones
35
Feature Access Button Locations
35
Feature Access Button Functions
38
Using the Administrative Telephones
40
Adding Wireless Extensions
41
Heartbeat Feature
41
4 Staff Use of Room Telephones
42
Room Telephone Functions for Hotel Staff
42
Remote Answering of Attendant Station
42
Transferring a Call
43
Logging in to a Room
43
Logging out of a Room
43
5 Guest Telephones
46
Guest Use of Room Telephones
46
Guest Telephones
47
Placing an Outside Call
47
Placing a Call Within the Hotel
47
Placing a Speed Dial Call
47
Placing Calls to the Attendant
47
Setting a Wakeup Call
48
Answering a Wakeup Call
49
6 Index
50
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