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Comdial DSU II User Manual

Dsu ii digital expandable systems lcd speakerphone station
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Download this manual See also: System Manual
DSU II Digital Expandable Systems
LCD Speakerphone
Station User's Guide
This publication supports both Impact
and Impact SCS LCD Speakerphones
GCA70–281.07 07/00
Printed in U.S.A.

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Summary of Contents for Comdial DSU II

  • Page 1 DSU II Digital Expandable Systems LCD Speakerphone Station User’s Guide This publication supports both Impact and Impact SCS LCD Speakerphones GCA70–281.07 07/00 Printed in U.S.A.
  • Page 2 Impact 8024S-** Rev. A and later. • Impact SCS 8324S-** Rev. A and later. • Impact SCS 8312S-** Rev. A and later. • Impact SCS 8324F-** Rev. A and later. Contact your Comdial dealer for updates of this as well as other Comdial publications.

  • Page 3: About This Book

    The first chapter of the manual describes the initial setup and adjustments necessary to begin using your speakerphone. 1 Getting Started The following chapters describe the basic and advanced features of the DSU II Digital Expandable Systems. 2 Answering Calls...
  • Page 4 Contents GCA70-281 NOTE: Throughout this book, all references to fixed buttons (keypad, DSS/BLF, SPEAKER, HOLD, etc...) are printed in upper case, italic type; for example, “PRESS INTERCOM .” All references to interactive buttons (which are used to make selections on the speakerphone display) are printed in upper case, bold italic type;...

  • Page 5: Table Of Contents

    GCA70-281 Contents Contents Getting Started ....1 Setting Up Your Speakerphone... 1 Understanding the Basic Functions ..6 Your Speakerphone’s Buttons .
  • Page 6 Contents GCA70-281 Advanced Call Handling ... . 31 Waiting for a Line (Queuing) ... 31 Call Transferring ....32 Conferencing .
  • Page 7 GCA70-281 Contents Other Features ....55 Line Groups ....55 Volume Control .
  • Page 8 Contents GCA70-258 Notes LCD Speakerphone Station User’s Guide...

  • Page 9: Getting Started

    Getting Started Getting Started Welcome Congratulations and thank you for using a Comdial telephone! Your digital speakerphone is supported by a communication system with hundreds of built-in, standard features. This manual serves as a helpful guide for using these various functions.

  • Page 10: Positioning Your Speakerphone

    Getting Started GCA70-281 Positioning Your Speakerphone You should adjust the position of the speakerphone on your desk or table to suit your individual needs and maximize the performance of the sound activated features. When using your speakerphone, the microphone and loudspeaker are farther from you than when you use a handset.

  • Page 11: Setting Display Contrast

    GCA70-281 Getting Started NOTE: For more tips and information on speakerphone use including the use of a Full-Duplex Speakerphone, see Appendix D, Speakerphone Characteris- tics, Setting Display Contrast You can darken or lighten the contrast of the display for best viewing. To adjust the display contrast, 1.

  • Page 12: Setting Volume Levels

    Getting Started GCA70-281 Setting Volume Levels The volume control on your telephone is a multipur- pose control you can use to set the volume (loudness) of the ringer, the speaker, and the handset. To set the ringer loudness level, 1. While your telephone is on-hook and idle, PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire.

  • Page 13: Answering And Making Calls

    GCA70-281 Getting Started Answering and Making Calls Your speakerphone is now properly configured to answer and make calls to both stations within your system (intercom calls) and outside lines. Remember that when dialing an outside number, you must first select a line to connect your system to the local exchange.

  • Page 14: Understanding The Basic Functions

    Getting Started GCA70-281 Understanding the Basic Functions Your speakerphone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Alphanumeric Display (Liquid Crystal Display—LCD) · Displays time, day, date, and active call information ·...
  • Page 15 GCA70-281 Getting Started LCD Alphanumeric AW700A Display Handset Interactive Buttons (NOT programmable) Keypad DSS/BLF Programmable Buttons Button Volume Up Volume Down Transfer/ Shift Conference Button Button Mute OPER Message Button Waiting TRNS/CNF Light Speaker HOLD INTERCOM SPEAKER SHIFT MUTE Button Hold Button Connectors On Bottom Of Telephone...

  • Page 16: Your Speakerphone's Buttons

    Getting Started GCA70-281 Your Speakerphone’s Buttons Hold Button (HOLD) · Places a line or intercom call on hold · Stores pauses in number sequences during programming · If available, scrolls through LCD response messages · If multiple held calls feature is available, scans or scrolls through calls placed on hold (when hold light is flashing) Interactive Buttons (located below alphanumeric display) ·...
  • Page 17 GCA70-281 Getting Started Speaker Button (SPEAKER) · Turns your speaker on or off · Disconnects a call when you are on a hands free call · Ends or cancels programming Tap Button (TAP) · Recalls dial tone or generates a hookflash ·...

  • Page 18: Your Speakerphone's Display Lights

    Getting Started GCA70-281 Your Speakerphone’s Display Lights The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Busy Lamp Field (BLF) lights (next to a Direct Station Select/Busy Lamp Field or DSS/BLF programmable button): · Steady red = station is in use. ·...
  • Page 19 GCA70-281 Getting Started Next to INTERCOM button: · Steady green or red = you are using your intercom. · Fluttering red = an LCD message is set on your telephone for others to receive when calling. · Flashing orange = someone is calling your extension or a call is being trans- ferred to you.
  • Page 20 Getting Started GCA70-281 Notes LCD Speakerphone Station User’s Guide...

  • Page 21: Answering Calls

    GCA70-281 Answering Calls Answering Calls Answering Outside Calls A call that rings on an outside line sounds long, single-tone bursts and lights the line status light. If the installer enabled ringing line preference at your station, an orange light flashes next to the line that your station answers when you lift the handset; a red light flashes for any other ringing line.

  • Page 22: Answering Intercom Calls

    Answering Calls GCA70-281 Answering Intercom Calls Your station receives intercom calls in one of two ways depending upon system programming. In a voice-first setting, a short tone is followed by the caller’s voice heard on the speaker. With a tone-first setting, the telephone rings in a distinctive pattern and the user of the receiving station must take action to answer.

  • Page 23: Caller Id (Automatic Number Identification)

    GCA70-281 Answering Calls Caller ID (Automatic Number Identification) The number of the calling party will be displayed if your telephone has been assigned Caller ID service and you have one of the following: · Lines that ring audibly at your station. ·...

  • Page 24: Holding Calls

    Answering Calls GCA70-281 Holding Calls Basic Hold You can place a call on hold and retrieve it later. With a regular hold, you can pick up the held call at your telephone or another user can pick the call up at a telephone sharing the held call line appearance.

  • Page 25: Hold Recalls

    GCA70-281 Answering Calls Hold Recalls After a call has been on hold for the period of time (set by the installer of your system), the system causes three quick hold recall tone bursts to sound at your telephone and the flash rate of the line button becomes faster. If the call is on exclusive hold, it will revert to manual hold after the hold recall period has expired.

  • Page 26: Call Pickup

    Answering Calls GCA70-281 Call Pickup The Impact system offers three distinct methods to answer incoming calls that are ringing at other stations. Group Call Pickup The installer often arranges several telephones together in a user group. If your telephone is so arranged, you can answer calls that are ringing at other stations within your particular group.
  • Page 27 GCA70-281 Answering Calls To monitor another telephone, 1. OBSERVE the BLF light indications next to the Direct Station Select (DSS/BLF) button: • Off = Station is idle • Flashing (if programmed) = Station has an incoming call • On = Station is busy To call an idle monitored station or to answer one that is ringing, 1.

  • Page 28: Receiving Subdued Off-Hook Voice Announcements (Sohva)

    Answering Calls GCA70-281 Receiving Subdued Off-Hook Voice Announcements (SOHVA) Handling an Incoming SOHVA This feature allows an intercom caller to break into your call by making an announcement through your handset receiver. The distant party that you are currently talking to cannot hear the announcement made by the SOHVA caller. To respond to a SOHVA verbally, S12 Calling 1.

  • Page 29: Voice Announce Blocking

    GCA70-281 Answering Calls Voice Announce Blocking If your system installer makes this feature available, you can prevent voice announcements from sounding over your telephone speaker if you wish. This feature also blocks Subdued Off-Hook Voice Announcements (SOHVA) and displays Access Denied in response to attempted SOHVAs. To block (unblock) all voice-announced calls, 1.
  • Page 30 Answering Calls GCA70-281 Notes LCD Speakerphone Station User’s Guide...

  • Page 31: Making Calls

    GCA70-281 Making Calls Making Calls Making Outside Calls You can manually dial a number over any telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature to your LCD speakerphone, the system automatically selects a line for use when you lift the handset.

  • Page 32: Making Intercom Calls

    Making Calls GCA70-281 Making Intercom Calls There are two methods for making an intercom call. One causes the called telephone to ring (tone-first). The other causes your voice to sound out at the called telephone (voice-first). Your installer can set the system to deliver either tone-first or voice-first calling.

  • Page 33: Automatic Dialing

    GCA70-281 Making Calls Automatic Dialing This feature provides one- or two-button speed dialing using programmable buttons at which you have previously stored numbers. There are two types of speed dial numbers: (1) numbers that you store for your own use (personal speed dial numbers, autodial numbers), and (2) numbers that the system attendant stores for everyone’s use (system speed dial numbers).

  • Page 34: Redialing

    Making Calls GCA70-281 Redialing If the last number you have called is busy or is not answering, you have several options for redialing. You can redial it once, initiate a repeated dialing of it, or save it for later redialing using a programmed SAVED NUMBER REDIAL button. Redial - Last-Dialed Number To redial the last-dialed number, 1.

  • Page 35: Sending Subdued Off-Hook Voice Announcements (Sohva)

    GCA70-281 Making Calls Redial Programming (Storing Numbers) The system will save the first 16 digits of the last manually dialed number so that it can be redialed later; however, subsequent dialing activity overwrites any number the system has temporarily saved. To permanently store a number you’ve just dialed, 1.

  • Page 36: Camping On Options

    Making Calls GCA70-281 Camping On Options Busy or Idle Station, Automatic Callback If the telephone you have called on the intercom line is busy or rings with no answer, you can have the system ring your telephone when the called station becomes idle (if it was busy) or when there is any activity initiated at that telephone (if it rang with no answer before).
  • Page 37 GCA70-281 Making Calls To camp on when you hear a busy signal, J Doe Is Busy 1. SELECT NEXT until CWAIT appears. CWAIT OVER 2. SELECT CWAIT . 3. WAIT on line for reply. 4. Called party can place the current call on hold or Sending Call Waiting Signal disconnect from the call to answer your call-waiting tone, or choose to ignore your...
  • Page 38 Making Calls GCA70-281 Notes LCD Speakerphone Station User’s Guide...

  • Page 39: Advanced Call Handling

    GCA70-281 Advanced Call Handling Advanced Call Handling Waiting for a Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line in the line group. To queue for a line group, 1.

  • Page 40: Call Transferring

    Advanced Call Handling GCA70-281 Call Transferring Screened Call Transfers You can answer a call at your LCD speakerphone and transfer it to another telephone. If you first identify the caller to the party receiving the transfer (giving that user the opportunity to prepare for the call), you have made a screened transfer. To screen and transfer a call to another telephone in the system, Push T/C To CONF...

  • Page 41: Unscreened Call Transfers

    GCA70-281 Advanced Call Handling If the intercom party does not answer their telephone when ringing, take one of the J Doe following steps: TRACK CAMP 1. SELECT CAMP to camp-on to the station. 2. SELECT MSG to leave a message-waiting indica- tion at the station.

  • Page 42: Conferencing

    Advanced Call Handling GCA70-281 Conferencing Creating a Conference Call When your telephone is joined together with several other telephones on the same call, the effect is called conferencing. You can make conference calls that involve up to five parties, including you as the originating party, in any combination of outside lines and intercom parties.

  • Page 43: Unsupervised Conference Calls

    GCA70-281 Advanced Call Handling Unsupervised Conference Calls If you are involved in a conference call with two outside lines, you can drop out of this established conference call and leave the outside lines in the conference with each other. This is known as an “unsupervised conference” call. To drop out of a conference call between you and two outside lines (creating an unsupervised conference), 1.

  • Page 44: Call Parking

    Advanced Call Handling GCA70-281 Call Parking You can place an outside call on hold in the system so that it can be answered from any station even though it does not have a line appearance for the call. You accom- plish this by placing the call in one of nine park orbits, where the call remains until it is answered.
  • Page 45 GCA70-281 Advanced Call Handling To place a park recall on hold at your station, Recall Li HOLD 1. SELECT HOLD . After the call remains on hold for a period of time, it rings back to your telephone as a hold recall. A Park Recall Your Station...

  • Page 46: Call Forwarding

    6. PRESS SPEAKER to end. Call Forward Outside System (CFOS) The Call Forward Outside System (CFOS)* feature gives DSU II Digital Expand- able Systems station users the ability to forward line calls to a remote location outside the system. CFOS remains in effect in the event of a loss of power or a system reset.
  • Page 47 Station Call Forwarding Options * Comdial has taken reasonable step in the design of all product features, including CFOS, which protect against unauthorized or fraudulent access to, or use of, a system, or which pro- tect against unauthorized, fraudulent or unaccounted-for access to, or use of, long distance lines.
  • Page 48 Advanced Call Handling GCA70-281 Notes LCD Speakerphone Station User’s Guide...

  • Page 49: Nonverbal Messaging

    GCA70-281 Nonverbal Messaging Nonverbal Messaging Station-To-Station Message Delivery When you call another telephone and receive no answer, you may leave a reminder that you have called. Do this by turning on the BLF light at the called telephone. If your telephone is not stored as a DSS/BLF button at the called telephone, your messaging call goes to the central message desk, if one is programmed.

  • Page 50: Message Waiting Light And Messaging

    Nonverbal Messaging GCA70-281 Message Waiting Light and Messaging If your telephone is designated as a central message desk by the system or has message wait originate ability, you can turn on the message waiting light of any other telephone. To turn on the message waiting light at another telephone when that station is J Doe Is Busy busy,...
  • Page 51 GCA70-281 Nonverbal Messaging To receive a message at an alerted station, 1. OBSERVE flashing message waiting light. 2. PRESS MESSAGE. (PRESS INTERCOM AND HOLD for models 8012S and 8024S). Connection to the station that left message is automatic. LCD Message List (Write attendant supplied messages here.) Dial Code Message...

  • Page 52: Lcd Message Delivery

    Nonverbal Messaging GCA70-281 LCD Message Delivery You can set system-supplied messages to be received and displayed by a calling LCD speakerphone. To turn message on, 1. PRESS INTERCOM. 2. DIAL 3. DIAL the desired number from your message list. The default messages of “Back At”...

  • Page 53: Programming

    GCA70-281 Programming Programming DSS Numbers Storing another station extension number at a DSS/BLF programmable location allows you to monitor that station, dial with the press of one button, or pick up or hold calls at that station quickly and conveniently. To store an intercom extension number as a DSS number, proceed as follows: 1.

  • Page 54: Autodial And Speed Dial Numbers

    Programming GCA70-281 Autodial and Speed Dial Numbers Automatic dialing is a feature that lets you store and dial frequently called numbers using one or two buttons. You can store numbers for speed dialing at any program- mable button that is not now assigned as a line button or other feature by the system administrator or installer or at the keypad numbers.
  • Page 55 GCA70-281 Programming 5. SELECT line button to dial out on or press INTERCOM. 6. DIAL any number up to 16 digits long (include needed). NOTE: You may need a pause between numbers to compensate for differences in response time between your system and the host system (ask your attendant about this).

  • Page 56: Feature Access Codes

    5. PRESS INTERCOM. 6. DIAL access code associated with feature. NOTE: Access codes are listed in Appendix C, Feature Access Codes - DSU II Digital Expandable Systems found on page 75. 7. SELECT SAVE to store the number. Enter Number 8.
  • Page 57 GCA70-281 Programming As you program numbers, fill in the identification strips on your telephone as well as these tables. Speed Dial Numbers, Features or DSS Locations (Programmable Buttons) Personal Speed Dial Numbers (Keypad Buttons) LCD Speakerphone Station User’s Guide...

  • Page 58: Feature Buttons

    Programming of the feature access buttons may require several selections involving many LCD screens. If an abbreviation used is not familiar to you, consult Appendix B, Display Abbreviations - DSU II Digital Expandable Systems on page 79. To create standard feature access buttons proceed as follows: 1.
  • Page 59 GCA70-281 Programming 6. RESPOND to any menu prompts associated with feature (such as designating a Zone for PAGE ). 7. PRESS programmable button for storage location. Page 8. SELECT PREV OR NEXT until next feature ZONE PREV choice is displayed or until EXIT is displayed. 9.

  • Page 60: Special Purpose Feature Buttons

    Programming GCA70-281 Special Purpose Feature Buttons Response Message Button This program lets you set up a button to be used for making a non-verbal response to a SOHVA or an intercom call. The response appears in the display of the calling station.
  • Page 61 GCA70-281 Programming To program a SOHVA button, 1. PRESS INTERCOM AND DIAL 2. PRESS desired programmable button. 3. DIAL 4. PRESS SPEAKER to end programming. Group Listening Button Group listening allows others to listen to a conversation over your telephone speaker while allowing the distant party to hear only that conversation that is sent through the handset microphone.

  • Page 62: Assist Button

    Programming GCA70-281 Assist Button With this feature you can program an ASSIST button on your telephone that will let you send a message to an LCD speakerphone. To program an assist button, 1. PRESS INTERCOM AND DIAL 2. PRESS programmable button you want as assist button. 3.

  • Page 63: Other Features

    GCA70-281 Other Features Other Features Line Groups Some systems have telephone lines arranged into line groups that are made available at the telephone instead of individual lines. To access a system line group, 1. PRESS INTERCOM. 2. Dial desired line group access code: Line Group Access Codes Line Group Default Code...

  • Page 64: Volume Control

    Other Features GCA70-281 Volume Control Setting Current Volume Level The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, the handset, the headset, and the group listening mode. There are four ringer loudness levels (plus an off position).

  • Page 65: Muting Your Speakerphone

    GCA70-281 Other Features NOTE: When the call ends, the system resets the loudness of all future calls to the programmed (default) setting. For instructions in changing and saving your speakerphone’s default volume, see Default Volume Control in the next section. There are at least eight headset loudness levels that you can set for the current call as follows: 1.

  • Page 66: Default Volume Control

    Other Features GCA70-281 Default Volume Control When you change and save the volume, that change remains in effect until you change it again (referred to as default setting). Set the speaker, headset, handset, or group listening loudness for all future calls using the following steps: 1.

  • Page 67: Background Music

    GCA70-281 Other Features Background Music If the telephone system supplies background music, you can turn it on at your LCD speakerphone while on-hook and idle. The system automatically turns background music off during calls and voice announcements. To turn the music on, 1.

  • Page 68: Tracker Paging System

    Other Features GCA70-281 Tracker Paging System When installed with your system, the Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers. Along with the parked call message, the system parks the call in orbit for retrieval by the paged party.
  • Page 69 GCA70-281 Other Features To send a call back message to someone’s Tracker Pager without first calling them, 1. PRESS INTERCOM. 2. DIAL 3. DIAL station extension number. 4. HANG UP handset OR PRESS SPEAKER to end. The Tracker Pager system will transmit your station extension number to the caller’s Tracker Pager display.

  • Page 70: Auxiliary Jack

    Other Features GCA70-281 Auxiliary Jack NOTE: Some telephones have an auxiliary jack. All other model telephones use the handset jack to plug in a headset. The auxiliary jack provides an interface for a headset, a tape recorder, an external ringer or an external pager. Any one of these auxiliary devices may be connected by you or by your system installer.
  • Page 71 GCA70-281 Other Features Program the auxiliary jack enable/disable buttons (at any blank programmable button location) as follows: 1. PRESS INTERCOM. 2. DIAL 3. PRESS programmable button. 4. DIAL a feature code: • = Headset Button, • = External Ringer Button, •...

  • Page 72: Dial By Name

    3. DIAL three digits for the first three letters of the name you want to locate (for example, dial 266 for Comdial). 4. The display shows the first existing name match to the dialed digits or shows a No Match message No Match if the system can not find a match.

  • Page 73: Programmed Button Display

    GCA70-281 Other Features Programmed Button Display You can cause the display to identify the function of each button on your telephone. To button query your telephone, 1. SELECT OPTIONS . Button Query 2. SELECT NEXT until the QUERY option Press Any Button appears.

  • Page 74: Automatic Set Relocation

    Other Features GCA70-281 Automatic Set Relocation If your installer has equipped your system with automatic set relocation, when you move your telephone to a new location, the system gives you a choice (through a display prompt) as to whether you want to keep your previous programming or use the programming in the new location.

  • Page 75: Account Codes

    GCA70-281 Other Features Account Codes If the installer has arranged your system for account code entry, your display may prompt you to enter an account code after answering a call. To enter account code on an incoming call, 1. IF available, PRESS programmed ACCOUNT CODE button (the call in progress is not interrupted).

  • Page 76: Paging

    Other Features GCA70-281 Paging Your system provides an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds your voice announcement through the telephone speakers or through an external paging unit. If your system provides an external paging unit, 1.

  • Page 77: Do Not Disturb Condition

    GCA70-281 Other Features Do Not Disturb Condition This feature keeps calls from ringing at your LCD speakerphone and makes your station appear to be busy to intercom calls. As a reminder, a station that is set in Do Not Disturb mode will display this information on the LCD. To enable DND, proceed as follows: Do Not Disturb 1.

  • Page 78: Data Interface Unit

    Other Features GCA70-281 Data Interface Unit The Data Interface Unit, or DIU, is an optional external device that may be part of your system installation. It provides connections for both your telephone and an IST device such as a standard single-line telephone, a FAX machine, a data modem, a cordless telephone, or an answering machine.

  • Page 79: Imist Module

    GCA70-281 Other Features IMIST Module Impact SCS 8324F-**, 8324S-**, and 8312S-** speakerphones equipped with the optional IMIST module can support an IST device (modem, FAX machine, indus- try-standard telephone, etc.) in addition to the LCD speakerphone. Depending on system programming, the IST device may be used to make outgoing calls and receive incoming calls.

  • Page 80: Dss/Blf Console Operation

    Other Features GCA70-281 DSS/BLF Console Operation The IB64X, IB48X, and IB24X DSS/BLF consoles have additional buttons and status lights that extend the memory button capability of an adjacent companion telephone. The buttons can be programmed for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using the instructions provided previously in this guide.
  • Page 81 GCA70-281 Other Features Accessing The DSS/BLF Console Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console.
  • Page 82 Other Features GCA70-281 Notes LCD Speakerphone Station User’s Guide...

  • Page 83: Feature Access Codes

    INTERCOM + INTERCOM + All Calls Call Forwarding, Personal Calls INTERCOM + INTERCOM + Call Forward Outside System INTERCOM + INTERCOM + (DSU II systems only) INTERCOM + + orbit code Call Park, Park Orbit 1-9 LCD Speakerphone Station User’s Guide...
  • Page 84 Feature Access Codes GCA70-281 Feature Enable Code Disable Code INTERCOM + + orbit code Call Park, Retrieve Orbit 1-9 Call Pickup, INTERCOM + Directed extension number Call Pickup, INTERCOM + Group Call Waiting INTERCOM + (sends tone) INTERCOM + Directed Hold INTERCOM + extension number INTERCOM + extension number +...
  • Page 85 GCA70-281 Feature Access Codes Feature Enable Code Disable Code Night Answer INTERCOM + Operator INTERCOM + Paging, INTERCOM + Zones 1-3 Paging, All-Call INTERCOM + Paging, External INTERCOM + Paging, Meet-Me Paging INTERCOM + INTERCOM + + orbit code Park Orbit, Send INTERCOM + + orbit code Park Orbit, Retrieve...
  • Page 86 Feature Access Codes GCA70-281 Feature Enable Code Disable Code Tracker Pager INTERCOM + INTERCOM + Tracker Pager—Send Tracker INTERCOM + Page extension number Toll Restriction Override INTERCOM + Voice Announce Block INTERCOM + INTERCOM + Volume Save INTERCOM + LCD Speakerphone Station User’s Guide...

  • Page 87: Display Abbreviations

    GCA70-281 Display Abbreviations Display Abbreviations This chart identifies the interactive button abbreviations that appear in your display. Abbreviation Feature Function/Definition When chosen as a feature, stores a button that ACCT Account Codes enables account code entry. Programs a number for one button calling from the ADIAL Autodial programmable button locations.
  • Page 88 Display Abbreviations GCA70-281 Abbreviation Feature Function/Definition Stores a button that clears a currently active or CLEAR Clear Features engaged feature. CLEAR Clear Cancels the currently programmed condition. COST Call cost Displays cost of recently completed call. Sends a call waiting tone to a busy station. Wait on CWAIT Call Waiting line for response.
  • Page 89 GCA70-281 Display Abbreviations Abbreviation Feature Function/Definition L[NUMBER] Line Displays the line of the current call. Informs user that the last number dialed has been LAST NO SAVED Last Number Saved saved. LIGHT Light (contrast) Makes the LCD screen lighter. Message Turns on message waiting light at another station.
  • Page 90 Display Abbreviations GCA70-281 Abbreviation Feature Function/Definition RING Ring Tone Select different ringing tones. S[NUMBER] Station Displays station of current call. Permanently saves last number you dialed. When SAVE Save Number chosen as a feature, stores a button that provides the function. SDIAL Speed Dial Programs a keypad number for one-button calling.

  • Page 91: Glossary

    GCA70-281 Glossary Glossary Account Code A group of numbers, up to 16 digits in length, entered by station users during incoming or outgoing calls; the system uses account codes to identify the calls by category, or special grouping, for call accounting purposes. All-Call Paging Paging through the intercoms of all stations in the system.
  • Page 92 Glossary GCA70-281 Block Programming To eliminate the need to program each station individually, programmers can assign features or functions to groups of stations. Button Query Feature which allows users to display the functions of programmable buttons on LCD telephones. Call Forward Designating another telephone to receive intercom calls normally directed to the user’s telephone.
  • Page 93 GCA70-281 Glossary Data Interface Unit (DIU) This optional unit provides connections for your standard multiline digital telephone and Industry Standard Telephone (IST) device such as a FAX machine or answering machine. Departmental Station Operation The operation of stations that are organized into departments. Dial By Name This feature allows users to employ any two-line display, LCD speakerphone and its interactive buttons to search through an index of names, locate a desired station...
  • Page 94 The switch on a telephone which, when depressed manually or by the handset, disconnects a call. IMIST Module which allows the connection of an external device to a Comdial digital telephone. Industry Standard Telephone (IST) Analog telephone with only a basic 12 button keypad and no advanced features...
  • Page 95 GCA70-281 Glossary Last Number Redialing Automatically dialing the last number dialed. Liquid crystal display; the alphanumeric display of several Comdial Digital Telephone models. Line Groups Programmers assemble and program outside lines into distinct line groups which users must dial a certain code to access.
  • Page 96 Glossary GCA70-281 Paging This feature allows station users to dial-up customer provided loudspeaker paging equipment and page over externally placed loudspeakers and determines what paging zones, if any, a station can page over. Prime Line A line designated to a particular telephone and automatically selected when the handset is lifted.
  • Page 97 GCA70-281 Glossary Screened Call Transfer Allows users to first announce and then transfer both line and intercom calls from one station or group to another. Service Observing Class of service programming option allows users to enter an in-progress call in an unannounced muted mode to monitor the call.
  • Page 98 Glossary GCA70-281 Tracker Pager The Tracker optional pager system allows you to send and receive messages to Tracker pagers assigned to station extension numbers. TRNS/CONF A fixed feature button that allows you to transfer outside calls and set up conference calls.

  • Page 99: Speakerphone Characteristics

    At the beginning of each call the telephone must perform a “speech training” test. To achieve optimum performance from the full-duplex speakerphone, Comdial recom- mends that each user in turn speak about 10 consecutive words to allow the telephone to “train”...

  • Page 100: Speakerphone User Guidelines

    Speakerphone Characteristics GCA70-281 NOTE: Pressing any button (mute, hold, etc.) on the speakerphone while in full-duplex mode causes the system to perform the “speech training” test again. For example, if you press MUTE while in full-duplex mode, when you release the call from mute, the system will perform the entire “speech training” test again.
  • Page 101 GCA70-281 Index Button Query, 65 Account Codes, 67 entering for incoming calls, 67 entering for outgoing calls, 67 forced verification of, 67 Call Forward Outside System, 38 programming a button, 50 Call Forward Outside System (CFOS), 38 All-Call Paging, 68 Call Forwarding, 38 Answering Calls Call Parking, 36...
  • Page 102 GCA70-281 Forwarding Calls all calls, 38 Call Forward Outside System (CFOS), 39 DATA button, 70, 71 personal calls, 38 Data Interface Unit, 70 programming a button, 50 DATA light, 70 DATA Light, 71 DATA light , 70 Dial By Name, 64 Dialing Group Listening See Calling...
  • Page 103 GCA70-281 Last Number Redial, 26 Paging LCD Message Delivery, 44 all-call, 68 LCD Messaging connecting an external pager, 62 message table, 43 programming a Paging button, 50 turning on, 43 sending, 68 Lights, Display, 10 See Also Tracker Paging System Line Access From Any Station, 14 waiting for a Meet-Me page, 68 Line Groups...
  • Page 104 GCA70-281 Saved Number Redial TAP Button programming a button, 50 function, 9 Shift Button Tracker Paging System, 60 functions, 8 Transfer/Conference Button Speaker Button function, 9 function, 9 Transferring Calls meaning of associated light, 11 programming a button, 52 Speakerphone screened transfers, 32 button functions, 6, 8 unscreened transfers, 33...
  • Page 105 Comdial, Inside Sales Department, P.O. Box 7266, Charlottesville, Virginia 22906. Comdial® strives to design the features in our communica- tions systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility.
  • Page 106 GCA70-281.07 07/00 Printed in U.S.A.

This manual is also suitable for:

Impact 8012s seriesImpact 8024s seriesImpact scs 8312s seriesImpact scs 8324f seriesImpact scs 8324s series

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