Comdial DXP Plus Series User Manual
  1. Manuals
  2. Brands
  3. Comdial Manuals
  4. Telephone
  5. DXP Plus Series
  6. User manual

Comdial DXP Plus Series User Manual

Lcd speakerphone station
Hide thumbs Also See for DXP Plus Series:
Table of Contents

Advertisement

Quick Links

R
DXP, DXP Plus , and FX Series
Digital Communications Systems
LCD Speakerphone
Station User's Guide
R

Advertisement

Table of Contents
loading

Related Manuals for Comdial DXP Plus Series

Summary of Contents for Comdial DXP Plus Series

  • Page 1 DXP, DXP Plus , and FX Series Digital Communications Systems LCD Speakerphone Station User’s Guide...
  • Page 2 This user’s applies to the following system and telephone models: System Models: • DXP systems with software 12A and later. • DXP Plus systems with software 12A and later. • FX Series with software 12A and later. Telephone Models: • Impact 8024S-** Rev.

  • Page 3: Table Of Contents

    GCA70–258 Contents Introducing The Telephone ......1–1 Understanding What The Lights Mean....1–1 Using The LCD Abbreviations .
  • Page 4 Contents Transferring Calls ........6–1 Transferring Outside Calls ......6–1 Conferencing Calls .
  • Page 5 GCA70–258 Contents Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console . . 10–1 ublication Index ........Index–1 uick Reference Guide .
  • Page 6 This page remains blank intentionally.

  • Page 7: Introducing The Telephone

    GCA70–258 Introducing The Telephone Congratulations and thank you for using a Comdial telephone! This manual serves as a helpful guide for using your new telephone’s many functions. If you should need more information about a particular function or on a function not listed in this guide, consult the LCD Speakerphone Reference Manual, GCA70–250 (your system attendant should have several copies).
  • Page 8 Introducing The Telephone – Next to a fixed feature or programmable feature button: Steady red = the feature is on. Steady off = the feature is off. – Next to an INTERCOM button: Steady green with a quick flash = you are using your intercom. Winking red = an LCD message is set on your telephone for others to receive when calling.

  • Page 9: Using The Lcd Abbreviations

    GCA70–258 Using The LCD Abbreviations The following chart identifies the abbreviations on your LCD screen and provides a brief definition of each feature. Abbreviation Feature Account ACCT Set Reminder ALERT All Calls Forward Answer Auxiliary Pager Stores a button that selects auxiliary APAGE* Auxiliary ARECD*...
  • Page 10 Introducing The Telephone Abbreviation Feature Camp On CAMP I Will Call CALLBK Back Clear Features CLEAR Clear Conference CONF DARK Dark (contrast) Display DISP Do Not Disturb Direct Station Select Exit Selection EXIT Feature FEAT Group Listen GPLSN Headset HDSET 1 –...
  • Page 11 GCA70–258 Abbreviation Feature Ask Caller To Hold Send a non-verbal response to a HAVE HOLD Light (contrast) LIGHT Message Background Music Turns on the background music MUSIC NEXT Next Display No Answer / NoANS Forward Options OPTIONS Override OVER Paging Zone PAGE Park Orbit PARK...
  • Page 12 Introducing The Telephone Abbreviation Feature Privacy PRIV Button Query QUERY Reconnect RECON Ring Tone RING Save Number SAVE SDIAL Speed Dial Send Transfer SEND Set Feature Subdued Off-Hook SOHVA Voice Announce Music Source Take A Message TAKE MSG *Available only on 8024S-**. 1 –...

  • Page 13: Using Your Speakerphone

    GCA70–258 Using Your Speakerphone When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together (such as in a speakerphone), additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is too close to a loudspeaker).
  • Page 14 Introducing The Telephone 1.3.2 Speakerphone User Guidelines NOTE: The speakerphone user guidelines in this section do not apply to the Impact SCS 8324F-** when it is operating in full-duplex mode. However, when the 8324F-** is in half-duplex mode or in “speech training” mode, the following guideline are applicable.
  • Page 15 GCA70–258 To manually place a call using your speakerphone, 1. Press the INTERCOM or line button. 2. Dial the number. 3. When party answers, speak toward the telephone. To automatically dial a number using your speakerphone, 1. Press the preprogrammed speed dial or DSS button and speak toward the telephone when your party answers.
  • Page 16 Introducing The Telephone AW700A Handset Keypad Button Transfer/ Conference Button Message Waiting Light Hold Button Intercom Button Microphone Opening Impact 8024S-** LCD Alphanumeric Display Speaker Handset Button Transfer/ Conference Button Message Waiting Light Hold Button Intercom Button Microphone Opening Impact 8012S-** 1 –...
  • Page 17 GCA70–258 Handset Telephone Speaker Dialpad Volume Up Volume Down Connectors On Bottom Of Telephone Optional IMIST Module Optional Console-Top Handset or Line Cord-Bottom Headset Impact SCS 8342F-XX Handset Telephone Speaker Dialpad Volume Up Volume Down Connectors On Bottom Of Telephone Optional IMIST Module Optional Console-Top Handset or...

  • Page 18: Adjusting The Telephone Pedestal

    Introducing The Telephone Adjusting The Telephone Pedestal (Models 8312S, 8324S, and 8324F only) Your telephone has an adjustable pedestal to allow you to select the most comfortable viewing angle. When you receive the telephone, the pedestal is in its lowest position—flush against the pedestal. To adjust the pedestal, 1.

  • Page 19: Answering Calls

    GCA70–258 Answering Calls NOTE: Throughout this book, all references to fixed buttons are printed in upper case bold type, for example “Press the INTERCOM button.” All references to interactive buttons are printed in upper case bold italic type, for example “Press the OPTIONS button.” Answering Calls To answer a call ringing at your telephone, 1.

  • Page 20: Answering A Subdued Off-Hook Voice Announcement (Sohva)

    Answering Calls To answer a call that is ringing the loud ringer or night transfer station, 1. Hear ringing. 2. Lift handset. 3. Press INTERCOM. 4. Dial 65 through 68 to select ringing zone (1–4) where the bell is located, or dial 69 to answer any ringing zone. NOTE: This feature is known as Trunk Access From Any Station (TAFAS).

  • Page 21: Forwarding Calls

    GCA70–258 Forwarding Calls To forward calls made to your station, 1. Press OPTIONS. 2. Press NEXT until the CFWD option appears. 3. Press CFWD. 4. Press SET. 5. Press PERS to forward prime line and intercom calls, —OR— press ALL to forward all calls, —OR—...
  • Page 22 Answering Calls To cancel call forwarding, 1. Press OPTIONS. 2. Press NEXT until the CFWD option appears. 3. Press CFWD. 4. Press CLR to disable call forwarding. 5. Press SPEAKER to end. 2 – 4 LCD Speakerphone Station User's Guide GCA70–258...

  • Page 23: Making Calls

    GCA70–258 Making Calls Making A Call To make a call, 1. Lift handset or press SPEAKER, select line (unless your telephone selects it for you) or select INTERCOM, and listen for dial tone. 2. Either dial number, use speed dial feature, use redial feature, or press Direct Station Select (DSS) if making an intercom call.
  • Page 24 Making Calls To queue for a line group if all lines are busy, 1. Press INTERCOM and dial line group access code (9, 80–89, or 60–64). 2. Hear busy tone and dial 3. Hang up and wait for queuing ring-back. To answer queuing ring-back, 1.

  • Page 25: Using Last Number Redial

    GCA70–258 Using Last Number Redial To redial the last number that you dialed at your telephone, 1. Press SPEAKER (or hang up handset) to disconnect current ringing or busy tone. 2. Dial #. 3. Listen for ringing or busy tone over the telephone’s speaker. When called party answers, lift handset;...
  • Page 26 Making Calls 3.3.1 Using The Automatic Redial Feature If your station has the multiple automatic redial feature enabled, you can place up to 10 numbers in your telephone’s redial queue. Your telephone will redial the numbers one at a time, in the order you placed them in the queue, until (a) the call is answered, (b) you cancel the automatic redial feature for a particular number, or (c) your telephone has dialed the number a preprogrammed number of times (set by your system installer).
  • Page 27 GCA70–258 To interrupt the redialing procedure so that you can scroll through numbers in your redial queue, NOTE: You can only do this if the multiple automatic redial numbers feature is enabled and you currently have more that one number in your redial queue. 1.

  • Page 28: Using Speed Dial

    Making Calls Using Speed Dial To dial a speed dial number from a preprogrammed DSS button, 1. Press preprogrammed button. If you have programmed the number at the second level of a DSS button, press SHIFT before pressing button. 2. When called party answers, lift handset. To dial personal or system speed dial numbers from your keypad, 1.

  • Page 29: Using Dial By Name

    GCA70–258 Using Dial By Name The Dial By Name feature provides an index of names for you to search through. When you select a name in the index, the system will automatically dial that person’s extension number. To use Dial By Name, 1.

  • Page 30: Making A Subdued Off-Hook Voice Announcement (Sohva)

    Making Calls Making A Subdued Off-Hook Voice Announcement (SOHVA) To make a SOHVA announcement using the preprogrammed SOHVA button, 1. Make intercom call and hear busy tone. 2. Decide whether to interrupt. 3. If you decide not to interrupt the called party, hang up. 4.

  • Page 31: Making A Paging Announcement

    GCA70–258 Making A Paging Announcement To send a paging announcement, 1. Lift handset. 2. Press INTERCOM, then dial 70–77 for zones 1–8 [in the default mode code 70 (zone 1) provides an all-call function], —OR— press a preprogrammed PAGE button. 3.

  • Page 32: Camping On At A Busy Station And Waiting For An Answer (Call Waiting)

    Making Calls Camping On At a Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a call-waiting message to the telephone and wait on the line for an answer (you must be using the handset for this feature to work.) To activate call waiting when you hear a busy signal, 1.

  • Page 33: Camping On At An Idle Station And Waiting For An Automatic Callback

    GCA70–258 Camping On At An Idle Station And Waiting For An Automatic Callback If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when the user at the called station initiates any telephone activity.

  • Page 34: Camping On At A Busy Station And Waiting For An Automatic Callback

    Making Calls 3.10 Camping On At A Busy Station And Waiting For An Automatic Callback To camp on at any busy station, 1. Press CAMP. 2. Your telephone immediately disconnects. When the station you called becomes available, your telephone will ring with five short tone bursts.

  • Page 35: Placing Calls On Hold

    GCA70–258 Placing Calls On Hold Holding Calls To place a call on hold, 1. Press HOLD. 2. Hang up handset. To return to a call that is on hold, 1. Lift handset and press line button with flashing light, —OR— press TAP.
  • Page 36 Placing Calls On Hold To retrieve a held call at another station, 1. Lift handset. 2. Press INTERCOM and dial # 90. 3. Dial extension number of station that has the held call, 4. Answer call. To answer a call at the extension receiving held call, 1.

  • Page 37: Using Call Park

    GCA70–258 Using Call Park To park a call, 1. When on a line, press INTERCOM. 2. Dial , then dial park orbit access code (91–99 for orbit 1–9). If chosen orbit is busy, dial a different orbit number. 3. Hang up handset. 4.
  • Page 38 This page remains blank intentionally.

  • Page 39: Sending And Receiving

    GCA70–258 Sending And Receiving Non-Verbal Messages Sending And Receiving Non-Verbal Messages Using the Messaging Feature To turn on the message-waiting light and broken dial tone at an idle telephone, 1. Press INTERCOM. 2. Dial 3. Dial extension number of the station you want to alert. The message-waiting light of that station will flash.

  • Page 40: Using Lcd Messaging

    Sending And Receiving Non-Verbal Messages Using LCD Messaging NOTE: You can set system-supplied messages to display at any calling LCD speakerphone. To turn on LCD messaging, 1. Press INTERCOM. 2. Dial 3. Press # to clear current message if you have one stored. 4.

  • Page 41: Sending An Lcd Message

    GCA70–258 Sending And Receiving Non-Verbal Messages Sending An LCD Message To send an LCD message when you call and receive busy signal or no answer, 1. While still on the call, press the appropriate fixed RESPONSE MESSAGE button to send a preselected message (Call [your name], for example) to the other telephone, —OR—...
  • Page 42 This page remains blank intentionally.

  • Page 43: Transferring Calls

    GCA70–258 Transferring Calls Transferring Outside Calls To announce a call before transferring it, 1. Answer outside call. 2. Press TRANSFER/CONFERENCE (this places the call on hold). 3. Dial station number, or press DSS button for that station. 4. Upon answer, announce the call. 5.
  • Page 44 Transferring Calls To make a hot transfer, 1. Answer call. 2. Press TRANSFER/CONFERENCE (this automatically places the call on hold). 3. Dial extension number of telephone to receive the transfer or press the DSS button for that extension. 4. Announce call. 5.

  • Page 45: Conferencing Calls

    GCA70–258 Conferencing Calls Conferencing Stations Together To set up a conference call that includes any combination of outside lines and intercom parties, 1. Make first call. 2. Press TRANSFER/CONFERENCE (this places the on hold). 3. Select next line and make next call. 4.
  • Page 46 Conferencing Calls To continue conversation on remaining line after other outside lines have dropped out of conference, 1. Press the line button of the remaining party. To drop out of a conference call between you and two outside lines (creating an unsupervised conference), 1.

  • Page 47: Programming Your Telephone

    GCA70–258 Programming Your Telephone Storing DSS Numbers To store extension numbers at DSS buttons, 1. Press OPTIONS. 2. Press NEXT until DSS option appears, 3. Press DSS. 4. Press programmable button to choose storage location. 5. Dial extension number. 6. Press next programmable button and dial another extension number.

  • Page 48: Storing Feature Buttons

    Programming Your Telephone Storing Feature Buttons To store special-purpose feature buttons, 1. Press OPTIONS. 2. Press NEXT until FEAT option appears. 3. Press FEAT. 4. Press NEXT until the feature you want is displayed. 5. Press desired feature button. 6. Press programmable button to choose storage location. 7.

  • Page 49: Programming Speed Dial Numbers

    GCA70–258 4. Dial message number (01-30) from list of messages provided by your system attendant or installer. 5. Press # to save programming. 6. Press SPEAKER to end. 7. Label button location. Programming Speed Dial Numbers To store an outside number as a speed dial number, 1.
  • Page 50 Programming Your Telephone To store an intercom number as a speed dial number, 1. Press INTERCOM. 2. Dial 3. Press the button you want to program. 4. Press INTERCOM, —OR— press 8 to preselect intercom. 5. Enter the intercom number you want to store (up to 16 digits that can include # and ).

  • Page 51: Setting A Reminder Alert

    GCA70–258 Setting A Reminder Alert To set a reminder alert at your telephone, 1. Press OPTIONS. 2. Press NEXT until the ALERT option appears. 3. Press ALERT. 4. Press 1 or 2 to select available alert designation; if you have already programmed an alert for 1, press 2 to set a second alert condition.
  • Page 52 This page remains blank intentionally.

  • Page 53: Using The Other Telephone Features

    GCA70–258 Using The Other Telephone Features Adjusting The Display Contrast To adjust the display contrast, 1. Press OPTIONS. 2. Press NEXT until the DISP option appears. 3. Press DISP. 4. Your display will read “Contrast Level.” 5. Press LIGHT or DARK once for each degree of change desired. 6.

  • Page 54: Displaying Status Of Busy Lines And Stations (Busy Button Inquiry)

    Using The Other Telephone Features Displaying Status Of Busy Lines And Stations (Busy Button Inquiry) To identify the station that occupies a busy line, 1. Press button for busy line. 2. Read your display for intercom number of station that is busy on line.

  • Page 55: Diverting Incoming Calls To Another Station

    GCA70–258 Diverting Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle. You must program a CALL FORWARD button (using the instructions in the programming section) on your LCD speakerphone to serve as a call divert button.

  • Page 56: Muting Your Telephone

    Using The Other Telephone Features Muting Your Telephone To mute your telephone, 1. Press MUTE (MUTE light turns on). You can still hear distant callers, but they cannot hear you. To speak to the distant party, 1. Press MUTE again (MUTE light turns on). Setting A Do Not Disturb Condition To enable DND, 1.

  • Page 57: Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override)

    GCA70–258 Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) To override an in-progress call at another telephone, 1. Make intercom call and hear a busy signal. 2. Dial 03 (all parties will hear several tone bursts). 3.

  • Page 58: 9.10 Setting The Volume Control

    Using The Other Telephone Features 9.10 Setting The Volume Control The volume control on your telephone is a multipurpose control you can use to set the volume of the ringer, speaker, handset, headset, background music, and the group listening mode. You can press the VOLUME UP or VOLUME DOWN button once for each change in loudness you desire.
  • Page 59 GCA70–258 There are four ringer loudness levels (plus an off position). Set the level as follows: 1. While your telephone is on hook and idle, press the VOLUME UP or VOLUME DOWN button once for each change in loudness you desire. The ringer sounds once for each change as an example of the current setting.
  • Page 60 Using The Other Telephone Features There are eight headset loudness levels. Set the level for the current call as follows: 1. While on a call and in headset mode, press the VOLUME UP or VOLUME DOWN button once for each change in loudness you desire.

  • Page 61: 9.11 Setting Your Personal Ringing Tones

    GCA70–258 9.11 Setting Your Personal Ringing Tones To select one of the ringing tones, 1. Press OPTIONS. 2. Press NEXT until the RING option appears. 3. Press RING. 4. Press UP or DOWN to choose ring tone in display (a new tone will sound at each up or down press).

  • Page 62: 9.13 Using The Imist Module

    Using The Other Telephone Features 9.13 Using The IMIST Module Impact SCS 8324F-**, 8324S-**, and 8312S-** speakerphones equipped with the optional IMIST module can support an IST device (modem, FAX machine, industry-standard telephone, etc.) in addition to the LCD speakerphone. Depending on system programming, the IST device may be used to make outgoing calls and receive incoming calls.

  • Page 63: 9.14 Using The Caller Id Feature

    GCA70–258 9.14 Using The Caller ID Feature The Caller ID feature allows you to view incoming call numbers before you answer them. Incoming call numbers flash in the lower half of the LCD. If you answer the call, the number appears in the upper half of the LCD.
  • Page 64 This page remains blank intentionally.

  • Page 65: Operating Your Telephone With A Dss/Blf Console

    GCA70–258 Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console The IB64X, IB48X, and IB24X DSS/BLF consoles have additional buttons and status lights that extend the memory button capability of an adjacent companion telephone. The buttons can be programmed for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using the instructions provided previously in this guide.
  • Page 66 DSS/BLF Console GCA70–258 10.1.1 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console.

  • Page 67: Troubleshooting

    GCA70–258 Troubleshooting Your Telephone Symptom INTERCOM light flashing. HOLD light flashing with no line on hold. MUTE light on. SPEAKER light on steady. Error Tone (three steady tones) You can not receive a voice announce call. LCD Speakerphone Station User's Guide 11 – 1 Troubleshooting Your Telephone Possible Cause Your messaging is set.
  • Page 68 This page remains blank intentionally.
  • Page 69 GCA70–258 Index Accessing Lines ........3–1 Adjusting Display Contrast .
  • Page 70 Index Do Not Disturb, Setting ....... . . 9–4 DSS/BLF Console ........10–1 DSS/BLF Console, Accessing Buttons Levels .
  • Page 71 GCA70–258 Personal Ringing Tones, Setting ......9–9 Programming Speed Dial Numbers ......8–3 Programming Your Telephone .
  • Page 72 This page remains blank intentionally.
  • Page 73 GCA70–258 Appendix A Quick Reference Guide This chart provides you with a Quick Reference Guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. Chapter 8, Programming Your Telephone, describes a method to program these codes on your telephone at unused programmable buttons.
  • Page 74 Quick Reference Guide Feature Enable Code Call Forward, INTERCOM Ring-No Answer, + extension All Calls number Call Forward, INTERCOM Ring-No Answer, + extension Personal Calls number Call Park, Orbit INTERCOM 91-99 (91-99) Call Park, Pickup INTERCOM # 91-99 Call Pickup, INTERCOM Directed + extension...
  • Page 75 GCA70–258 Feature Enable Code Line Group 1 INTERCOM 9 Line Groups INTERCOM 80-89 2-11 Line Groups INTERCOM 60-64 12-16 Line Pick Up INTERCOM 65-68 From Any Station, Zones Line Pick Up INTERCOM 69 From Any Station, All Zones Meet-Me INTERCOM 78 Answer Page Message INTERCOM...
  • Page 76 Quick Reference Guide Feature Enable Code Personal INTERCOM Ringing Tones 4 + tone code (1-8) Redial Last Dialed Number Remote Station INTERCOM Disable 05 + extension number Response INTERCOM Message 6 + button + 01-30 Service INTERCOM # Observing 03 + extension number Speed Dial, Station...
  • Page 77 GCA70–258 The following table details several unique dialing codes that are only applicable to single line proprietary and industry-standard telephones. Feature Pick Up Last Line Broker’s Call Speed Dial Access Code Saved Number Redial Dial Saved Number TAP Dialing Code Quick Reference Guide Enable Code Quick Reference –...
  • Page 78 NOTES...
  • Page 79 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
  • Page 80 Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA70–258.08 8/97...

This manual is also suitable for:

ImpactImpact scs8024s series8012s seriesDxp seriesImpact scs 8312s series ... Show all

Table of Contents