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GCA70-38
Comdial GCA70-38 Manuals
Manuals and User Guides for Comdial GCA70-38. We have
2
Comdial GCA70-38 manuals available for free PDF download: User Manual
Comdial GCA70-38 User Manual (26 pages)
Brand:
Comdial
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
3
The Scout II Telephone for Supervisors
5
Description of the Display (Idle Display)
7
Signing-In to Quickq
8
Changing the Mode of Operation
10
Recording Announcements
11
Viewing Current Reports
14
Monitoring Agents
15
Responding to Help
17
Call Processing
19
Receiving ACD Calls
19
Placing Outgoing Calls
19
Transferring an ACD Call
19
Assigning an Account Code
20
Things to Remember
21
Log-In Procedure
22
Responding to Request for Help
23
Supervisor's Menu
24
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Comdial GCA70-38 User Manual (24 pages)
Brand:
Comdial
| Category:
Telephone
| Size: 0 MB
Table of Contents
Table of Contents
3
The Scout II Telephone for Agents
5
Description of the Display (Idle Display)
7
Interaction with Fx II
8
Signing-In to Quickq
9
Receiving an Acd Call
11
Transferring an Acd Call
12
Requesting Help
13
Selecting Conferencing During Help
13
Selecting Hold During Help
14
Wrap-Up: Disconnecting from a Call
15
Placing Outgoing Calls
16
Assigning an Account Code
16
Alarm Condition
17
Things to Remember
18
Log-In Procedure
19
Incoming Call Flowchart
20
Log-In for Multiple Groups
21
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