Table of Contents
Advertisement
Output
Parameters
Examples
[VTel.VDUCurrent.event({0,"VDUCurrent",{1,1,{"vdu_id",
"30a393fb00000000780000111f430002"}}})]
VDUTerminated
Description
VTel is no longer monitoring this EDU.
Output
Parameters
Name
vdu_id
Examples
[VTel.VDUTerminated.event({0,"VDUTerminated",{1,1,{"vdu_id",
WrapUp
Description
The call has been disconnected (on-hook) but the EDU remains available for
additional work pertaining to this call. Depending on the configuration options and
telephone switch, the phone may have been placed in a WrapUp mode and be
unable to accept further ACD calls.
Output
Parameters
Name
vdu_id
Examples
[VTel.WrapUp.event({0,"WrapUp",{1,1,{"vdu_id",
Name
Description/Comments
vdu_id
The EDU ID now having the current focus.
Description/Comments
The EDU ID corresponding to the telephone call.
"2f5628660080000261f430002"}}})]
Description/Comments
A formerly active EDU ID monitored by VTel.
"2f56288300000000780000261f430002"}}})]
Event messages to other applications
Issue 2.1 August 2003
99
Advertisement
Table of Contents
