Avaya Interaction Center Programmer's Manual page 48

Vtel programmer guide
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Methods
Name
Login
LoginACD
LoginTelephony
LoginVESP
Logout
LogoutTelephony
LogoutVESP
MakeCall
Ping
Ready
ReadyOverride
ReadyPhoneset
Release
ResetPhones
RestartServer
SwapHeld
Terminate
Transfer
TransferCancel
TransferComplete
TransferInit
VDUCreate
VDUFindVDU
48 VTel Programmer Guide
Description
Log user into Telephony and assign to the user's phone
Log user into Telephony as an ACD phone
Log user into Telephony Server and EDU Server only,
assigning to the user's phone
Log user into Telephony only; no phone access through
VTel
Log user out of Telephony, deassigning the user's phone
Log user out of Telephony Server and EDU Server only,
deassigning user's phone
Log user out of Telephony only, does not deassign user's
phone
Dial a number and return a EDU ID
Test the connection from an external application
Set a phone to the Ready state (dependent on the
telephone switch)
Changes the current preset to Ready (dependent on the
telephone switch)
Set a phoneset to the Ready state (dependent on the
telephone switch)
Obsolete (see Terminate)
Release all calls and set VTel to a neutral state
Attempt to restart the specified server
Toggle between a newly added call and call(s) on hold
(dependent on the telephone switch)
Hang up a call and release the EDU
Blind transfer
Cancel a consultative transfer
Finish a consultative transfer
Begin a consultative transfer
Create a new EDU and have it monitored by VTel
Find all EDUs that match a search criteria (requires the
DUStore Server)

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Interaction center 6.1

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