Logintelephony - Avaya Interaction Center Programmer's Manual

Vtel programmer guide
Hide thumbs Also See for Interaction Center:
Table of Contents

Advertisement

Event notification
The inclusion of the station_id and queue parameters depends on the request
that generates the event. See the examples for this event.
Examples
If the request was Login:
[VTel.Login.event({0,"Login",{3,3,{"login_name","jsmith"},
If the request was LoginACD:
[VTel.Login.event({0,"Login",{4,4,{"login_name","jsmith"},
If the request was LoginVESP:
[VTel.Login.event({0,"Login",{1,1,{"login_name","jsmith"}}})]

LoginTelephony

Description
The user has logged in to Telephony and EDU services: the user's telephone set
has been assigned.
Output
Parameters
Examples
[VTel.LoginTelephony.event({0,"LoginTelephony",{4,4,
92 VTel Programmer Guide
Name
station_id*
queue*
{"agent_name","john"},{"station_id","553"}}})]
{"agent_name","john"},{"station_id","553"},{"queue","4"}}})]
Name
login_name
agent_name
station_id
queue
{"login_name","jsmith"},{"agent_name","john"},
{"station_id","553"}, {"queue","4"}}})]
Description/Comments
Station or equipment number of phoneset.
Queue number agent is assigned to.
Description/Comments
Telephony login ID.
Phone login ID.
Station or equipment number of phoneset.
Queue number agent is assigned to.

Advertisement

Table of Contents
loading

This manual is also suitable for:

Interaction center 6.1

Table of Contents