Terminate; Transfer - Avaya Interaction Center Programmer's Manual

Input
Parameters
Name
vduid
Output None.
Parameters
Examples
[VTel.SwapHeld("2df5d9e6003b00007800002a1f430002")]
Notes This method is dependent on the telephone switch. Refer to the IDL chapter of
your Telephony Services manual to determine availability.

Terminate

IDL Syntax
ORBStatus Terminate( in string vduid );
Description Hangs up a telephone call and terminate its EDU. No further work can be
performed related to this call.
Input
Parameters
Name
vduid
Output None.
Parameters
Examples
[VTel.Terminate("2df5d9e6003b00007800002a1f430002")]
Notes If the EDU is locked, the call is terminated but the EDU remains held by VTel.

Transfer

IDL Syntax
ORBStatus Transfer( in string vduid, in string
phonenumber );
Description Performs a blind transfer of current conversation(s) to another phone.
VTel methods (requests from other applications)
Required Description/Comments
Yes The EDU ID of a current call.
Required
Yes
Description/Comments
An EDU ID active in VTel.
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