Readyoverride - Avaya Interaction Center Programmer's Manual

Vtel programmer guide
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Methods
phone in the Ready state. For more information , see
up
Input
Parameters
Output
None.
Parameters
Examples
[VTel.Ready("1234")]
[VTel.Ready()]
Notes
This method is dependent on the telephone switch and the type of phone
assigned. Refer to the IDL chapter of your Telephony Services manual. This
method does not typically affect inbound calls that are not processed through a
queue.

ReadyOverride

IDL Syntax
ORBStatus ReadyOverride( in string phonenumber );
Description
If in call, and presets are on, changes the current preset to Ready and disallows
any attempts to change the preset for the remainder of the call unless by means of
another override command (such as BusyOverride or WrapUpOverride).
If not in call, or presets are not on, behaves like the Ready command.
Input
Parameters
Output
None.
Parameters
Examples
[VTel.ReadyOverride("1234")]
[VTel.ReadyOverride()]
Notes
This method is dependent on the telephone switch and the type of phone
assigned. Refer to the IDL chapter of your Telephony Services manual.
70 VTel Programmer Guide
on page 18
Name
Required
phonenumber
No
Name
Required
phonenumber
No
Phone states after hang
Description/Comments
Dialable number or null (default phone).
Description/Comments
Dialable number or null (default phone).

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