Avaya Interaction Center Programmer's Manual page 112

Vtel programmer guide
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The vtel.ini configuration file
# current call.
MakeCallInCall
# The AutoAnswer options will cause an incoming call to be
# immediately answered, provided there are no other current calls.
AutoAnswerACD
AutoAnswerDirect
# These allow the Ready or Busy on an ACD phone to cause
# termination of all ACD calls and their related VDUs. It does not
# effect any direct calls on the phone since Ready/Busy do not
# apply to direct calls. If these options are false, only the ACD
# calls will be terminated; however, their VDUs will remain,
# allowing an application (not PBX) WrapUp. The VDUs must then be
# terminated by a GUI Terminate button (if any) or by an API
# command to Terminate().
# Note: If your GUI does not have an explicit "Terminate VDU",
# then you MUST set these to true!
ReadyTerminate
BusyTerminate
See the discussion in
PresetState
DisablePresetBuffering
AppName
# -----PBX switch type and version
PBXType
#PBXType
Most of the time, the default setting for PBXType should be DEFINITY G3V2 regardless of
the actual PBX you will be using. Unless you are using the Aspect 6.0 PBX, you should
use the default setting.
# Type of GUI for main window, and an option specific to the GUI type
If you are using VTel simply as an engine, and supplying your own GUI, choose none.
Otherwise, indicate whether you want the standard VTel GUI presented horizontally or
vertically.
GuiType
#GuiType
#GuiType
112 VTel Programmer Guide
y
n
# Immediately answer incoming ACD calls
n
# Immediately answer incoming direct calls
y
y
Phone states after hang up
y
# WrapUp, Ready, and Busy only preset the action taken
# after Hangup if in an ACD call
n
# If "y", VTel ignores Preset request and does not
# send preset request to the switch. The switch
# will determine the phone state after call
# hangup. If "n", VTel uses preset and other INI
# options such as AUTOIN to determine the phone
# state after hangup.
VTel
# Name used for application
Definity G3V2
Aspect 6.0
generic-1H
generic-1V
none
on page 18.

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